I'm not sure why the other tenants had issues. I've been a tendentious for over 2 years. First time…read moreI had a problem I reported it on Friday and they fixed it on Saturday! Bob Renshaw is truly a man of his word and a real professional! I highly recommend this company!

I use to love renting from Renshaw but my experience lately has been frustrating. I have maybe a…read moresquirrel or a raccoon in the attic. I put in a maintenance request only for it to be canceled. The manager told me it is my responsibility as stated in my lease. Now my lease states I am responsible for roaches, waterbugs, mice ​and rodents. Lol. I have called them before and they sent someone out to capture and fix this issue. I have called to companies about the issue. They say the same thing. THIS IS NOT MY PROPERTY SO THEY CAN'T COME AND REMOVE THE SQUIRREL OR RACCOON IN THE ATTIC. The manager stated the only way they would come out is if whatever is up there eat the wiring. Smh. These folk just collect the rent. They don't care about the owner's property or tenant. I have a leak in the ceiling right now. I wonder will it be this year before it's fixed. ​

We are first-time cash-flow property investors and couldn't be more pleased with the process or…read moreresults. We live in California but now own a rental house (that we really like!) in Tennessee, and had a well-qualified tenant in place before closing. Memphis Turnkey Properties delivered as advertised and, as investing rookies, we can't say enough about Alex Craig's honesty and regularly going above and beyond in the hand-holding dept. Would we do it again? Yes! (And we WILL be doing it all again, lender willing, lurking and looking on MTK and LRTK Web sites for property #2...)

From the owner: Our company provides fully renovated single- and multi-family properties in Memphis, TN and Little…read moreRock, AR to real estate investors. Our Turnkey model is to acquire properties in strategic areas, renovate them to retail standards, place a qualified tenant, and manage the property for our clients. Our business model enables ownership of cash flow properties for investors who may not have excellent cash flow opportunities in their own market or simply do not have the time, desire, or expertise to be rehabbers or landlords. Simply put, we have a team in place to do all the work, while you receive the monthly rental check with as little involvement as you desire. We are licensed real estate agents, licensed property managers and experienced real estate investors with ownership of 40+ homes in our markets looking to develop long-term relationships with our clients.

Great management company ive lived at several properties in memphis and had no issuesread more

The problem is MAINTENANCE. We As Tenants do not get the luxury of not paying our rent when its…read moredue. Even though they are 1 body collectively Maintenance issues are the worst. If i was not a recent tenant, I would count down the days until move out day 1. closing work orders that are not complete. Dishonesty 2. they take all of the single issues and combine them into 1 order that way it does not show individual but 1 big work order. 3. come do 1 easy job and say to you I'll be back...Untrue Statement RIGHT NOW I WOULD NOT RECOMMEND ANYONE COME HERE UNLESS YOU HAVE PATIENCE TO GET ANYTHING DONE BY MAINTANCE

Do NOT rent from this agency. I wish I had looked at Yelp reviews before I ever rented from this…read moreplace, their Google reviews are flooded with decent reviews, likely due to the fact they hound you when signing the lease to write a review while in their presence, at least in my experience. Shady. This is the worst rental agency I have ever rented from. I was unfortunate to not be able to afford a deposit to move elsewhere, and was stuck in a dingy, disgusting, falling apart home that was ill taken care of prior to my move in. Everyone I ever spoke to in the office was BEYOND rude, unhelpful, and acted like my presence was a nuisance. Here is the worst part: they are withholding $300 from my security deposit for paint. The picture they showed me to justify this was a picture of a PIECE OF TAPE that was left on the wall. Absolute disgusting behavior. DO NOT RENT FROM THEM!

My experience with this property management team has been extremely disappointing. When I moved in,…read morethe dishwasher was already broken -- something I noted during my self-inspection. After requesting a repair, I was charged for the water supply line being off, even though it was clearly like that when I arrived. That charge should not fall on me. Once the water line was turned on, it caused a flood in my kitchen, which could've been avoided if proper maintenance had been done in the first place. Only after that did they agree to replace the dishwasher -- but even then, I was told a day, not a specific time, making it impossible to properly arrange time off to be present. On top of that, my door lock was damaged from the beginning. It's completely broken now and I can't even turn the lock -- a major safety concern. I've reported this issue multiple times and it's been over a month with no resolution. This level of neglect is unacceptable. As a tenant, I expect safe living conditions and timely repairs. Unfortunately, that has not been my experience here. -Cora D.

There is MOLD in the floors. They refused to fix the SUB-FLOORING ISSUES. Code Enforcement had to…read moreget involved. They DISCRIMINATE AGAINST PEOPLE WITH Disabilities. The CEO Eric Smith does not care. This is all happening at 240 Flats a property which is supposed to be brand new. Amber Jones who runs it is a LIAR. She doesn't do her job then blames it on you when she doesn't. The only decent people are Andre and Torris. The gate is always broken. What was supposed to be a luxury property in East Memphis is the dumps. Emergency line never works. Phone is never answered. Smoke alarms don't work. These people truly do not care about their tenants. If you are looking at this property RUN.

our company provide services for cleaning a extremely dirty basement we have still not received…read morepayment it haa been over 2 months and still getting the run around as well as being told they can do it this week due to pay roll we suggest to never provide work to a multi south property group owned company!!!

Ms.Garcia is very rude she dont listen and will deny your application due to her not looking at…read moreyour documents carefully she also gives you a very hard time throughout the process

The leasing agents very helpful to start the process. Once they have your money, they get very…read morenasty(vasti in particular). I neglected to turn the wattage page of my utility bill..and was hit with an email saying they don't take redacted nor tampered documets... my husband is a city employee ... I have no need to submit redacted or tampered with documentation. When i asked for a phone call, Vasti asked what the call was in regards to... like what would i be calling your business for???? Very weird and she never called and woukd only communicate via email. I immediately stopped this process. The thiught is if i cat contact you now, if something happens ill never be able to gt it fixed. As, they NEVER answer the phone and obviously do not place calls either. Sad company. DO NOT SPEND YOUR MONEY WITH THEM. ​

EZR is a great company to work with. All there employees are polite and helpful. Lonzie is always…read moreon top of things. The best at problem solving and solutions. Randy Benham T&R Construction

Avoid any building this company manages. They don't repair things in a timely way, if at all. My…read moreroof has been leaking when it rains since August 2025. The company has been aware of the leak since then, but has not completely repaired the roof to stop the leak. The building is infested with bugs and I find bugs in my kitchen every day. It's disgusting. The locks on the outside doors quit latching about a month ago and the company only posted signs saying, pull/push close. Not all residents are doing this, so the doors unlocked most of the time and anyone can enter from the outside. I'm ready to mov!

Awful experience. An 84-year-old homeowner with six years of automatic HOA payments had a bank…read moreaccount compromised and replaced due to fraud, which temporarily interrupted the autopay setup. Instead of a simple phone call to walk through the payment solution, Eric Dover and Wright Property Management chose to turn the matter over to collections and attorneys within three months, adding hundreds of dollars in fees and filing a lien. Not every 84-year-old homeowner is comfortable navigating digital platforms, automated systems, or online portals. When communication finally occurred, the only "solutions" offered were digital portals and online systems -- despite the fact that the banking fraud itself disrupted the automated payment process in the first place. Dover was rude, curt and uncaring. The HOA dues themselves were paid immediately once the issue was discovered. The most disappointing part was the complete lack of compassion, accountability, and human judgment before escalating legal action against a homeowner with a long history of on-time payments. This experience felt heavily automated, unnecessarily aggressive, and frankly egregious. People working directly with homeowners, especially elderly residents, should understand how to communicate with human beings, not just process them through systems.

Good luck trying to get any manager to answer the phone. Every time I've called trying to reach…read moreAngie Sheddan, she's never there. Even trying to set a meeting with Bob and Leigh is trying. I suggest looking at any other property management companies in the area. The only person who had some decorum was the receptionist, who no longer works there. She definitely could have done the job 10x better than the "managers" there.

The property management does a great job of keeping the building and the landscaping looking…read morewonderful. There are a lot of different offices within the building ranging from a dentist to veterans assistance, a cafe and a spa. I liked it a little better before they replaced the waterfall in the back area, but it is a beautiful building and the reception is friendly.