It's special when one can find a full service optometrist office with plenty of frames and styles…read moreto choose from. I came with a frame issue and I was treated like a regular patient. Unrushed personal service is greatly appreciated. I will be back for my next vision visit.

I am not in the habit of leaving reviews. This is one of the only times I've ever done so…read more Dr. Jacobs is fantastic! I'm 63 years old and he gave me the most thorough and professional eye exam I've EVER had. BUT!!! The reason I am leaving a poor review is that my eye exam was 7 weeks ago to the day and I STILL do not have my glasses. I was promised them the week after my exam. I find this wait time unacceptable and I will not be going back.

I went here when I lost my glasses rafting. I was on vacation and didn't have a spare pair of…read moreglasses, nor did I have my prescription. I walked in without an appointment, and was able to walk out less than 2 hours later with a new prescription, a new pair of glasses and a pair of prescription sunglasses for under $500. The staff at the vision center and the attached Lenscrafters were very efficient and friendly. All of the equipment was very modern which made the whole process fast and painless. i was very satisfied overall. Probably a bit more expensive than going to Walmart, but well worth the extra!

What a great experience! Dr Greene is just awesome!! That…read morewas the most extensive eye exam that I've ever had. Dr Greene was friendly, knowledgeable, and very helpful.

This practice took care of me during a vacation emergency. So very helpful, worked me in for a…read morequick but comprehensive exam, and put the contact lenses in my hands that I needed. I am very grateful for such professional and above-and-beyond service.

Really enjoyed my visit here. It was really easy to get an appointment, staff and Dr. Morse were…read morereally friendly, and easily found a pair of frames next door with Lenscrafters after my appointment was finished. The technology they use here is really advanced, and is really helpful in managing my long term eye care. I will definitely be back!

My cataract surgery was 100% successful! Dr. Wilson is an excellent surgeon. I see 20-20 now in…read moreboth eyes! Life changing for me because I've worn glasses for 52 years! The staff are all wonderful

Dr. Wilson has zero personality. After performing cataract surgery he refused to provide follow-up…read morefor macular degeneration. I have requested a referral to another facility multiple times. The office said they would send the referral, but after 5 months of requesting, they still have not sent a referral. This has forced me to pay for another examination by an ophthalmologist in order to obtain a referral to a retina specialist who requires a referral. I'm bitter.

I used the Biltmore Park location in Asheville, NC. I had an amazing experience. I worked with…read moreJulie and she was very professional and well versed in the products and fittings. I asked many questions and she explained everything in detail. I highly recommend this location and be sure to ask for Julie!

Great place to get your eyes checked and get glasses. My Mom ordered some expensive sunglasses…read morefrom Amazon and brought them here and they had no problem getting her prescription lenses made up with the frames. Even though they sold the same frame a bit higher. The girl that helped us was great. Very nine and knee what she was doing when it came to heating and bending frames. I got a nice pair of Rayban sunglasses there for me too. Check them out. They have a lot of frame choices for everyone

Customer service at the front desk and the female Doctor that was on today. I literally called to…read morelet them know that I am running late , I am on my way (that's what I said). The lady at the front desk said "so you are coming though". I said "oh yes ma'am, I am on 26 I'm just running late". Lady said "lucky man". I get there and was told that I couldn't be seen because they had a 4 o'clock and there add-in was longer than expected. While sitting out here filling this out the 4 o'clock showed up at 4:20. They sure did let her keep the appointment. When the doctor told me she couldn't see me, she was not even polite about it. If someone calls and says I'll be there in a few or I'm running late. Just go ahead and tell them whether or not you'll be able to see them or not. Do not go to this eye doctor. It was just Rudeness and a waste of my time.

We went in to pick up my son's new glasses and when the receptionist brought them to us the glasses…read morewere tilted excessively, nose pads angled etc. We had to ask to have an optician adjust them. The man still never got the nose pads flat and never checked the bend behind his ears. My son told the optician that things seemed weird. He dismissed him saying well just wear them. if they still seem off by Monday come back in. I couldn't believe that's all they did for a kids first pair of glasses. We weren't halfway home before his head started hurting and he felt a sick to his stomach. I didn't feel confident taking them back to the same optician so I had the glasses checked somewhere else. Found out the lenses were in backwards-like left lens was put in right side eye wire and right lens in the left. The optician who checked them for us put the lenses in correctly and instantly my son said, wow that's so much better. I can imagine. He got those glasses because the eye check at dmv for his permit showed a problem with his vision. Thank God we found someone to fix them before he actually wore them to practice driving.

Had a small cut in my eye, and these people were able to see me on pretty short notice…read more Not a super long wait and a very comfortable situation from start to finish. It's a Store and a office. The receptionist as well as the doctor were incredibly kind. They took their time and gave great detail. There was a little bit of a confusion with what I owed in terms of my insurance. Unfortunately it was a more expensive price. Still just a co-pay though. And they loaded me with tons of samples. They also prescribed me something for my eye, and they gave me the generic version so it will be more affordable. Really appreciate that. Would recommend

Dr. Lear and her staff are amazing. Friendly and accommodating in all situations. My husband and I…read morehave been seeing her for many years following her from Asheville when she opened her own practice on Hendersonville Rd. She is incredibly knowledgeable, has a great selection and always takes time to explain thoroughly all you need to know. These days cheap eyeglasses are available both in stores and online but we firmly believe that you get what you pay for. When dealing with your eyes it's imperative to deal with the best...

Do not go to this location looking for customer service. The doctor is warm and friendly, but the…read morestaff are luke-warm at best. They conduct themselves as though their primary goal is to get you out the door. It took me 1 month to get my glasses, and when I called to find out if my glasses were ready, they told me that I had been called 2 weeks prior. I never received that call, nor did there appear to be any other attempts to contact me. All in all, not a great experience and I do not intend to return.

Dr Kilgo is awesome!!! She was patient took into consideration what i wanted and gave me a chance…read moreto sorta visualize before making permanent ! Great doctor