Great! Visiting from out of town & had to see a doctor. We did an Internet search and found Big…read moreBear Lake Medical Group what a life saver!!! The staff was amazing! We were taken right in and problem solved! Avoid this urgent care at all cost it was no help & so frustrating!!!

Had a horrible experience here. The office never picks up the phone and takes forever to refill…read moremeds. The provider is not sensitive to women's health concerns and does not seem up to date on current treatment guidelines for certain conditions.

I had Kenneth Grier until he changed medical groups. I really thought he was a great Physician I…read morecould feel comfortable with. I highly recommend his services!

Dr Fagan was the only doctor I've had that truly cared about my numerous health conditions. Such a…read morekind, wonderful soul. May he rest in peace

I was a new patient and never got to meet Dr Fagan but his assistant Kelly. The second time I went…read more(and last) was yesterday. I was going through a hard time emotionally and thought I should see about getting antidepressants. I waited for 40 min before Kelly walked in. I expressed to her my emotions and what was going on in my personal life. She asked me if I was suicidal. I said I had thoughts about it but told her I would never carry through with it. I told her they were just thoughts. She asked me if I had plans to suicide. I said flatly no. I said I think I just need meds to get me through this rough patch. I was crying as I told her my story. She was very cold towards me. Walked out and said she would be back. 45 min later a sheriff walked into the room asking me all kinds of questions, then left. I was so shocked. A sheriff wtf?? Next, I am waiting another 45 min! I was getting restless and felt like going to my car (to smoke to be honest). A girl working there said 'are you coming back?' She then said 'Kelly got called to ER and could be a while' as I proceeded to walk out, there was Kelly sitting in the office room laughing with a co-worker. (So that was a lie about her leaving to ER.) Kelly stopped me and asked me where I was going, 'To my car I said' She said 'you're not leaving right?' I sensed something was really weird. I went to my car and while in my car, I saw a different sheriff walk into the building with a wad of papers in his hand. They were going to try to involuntarily commit me! Unbelievable!! I took off and left! I've never been so grateful for wanting to smoke! It saved me! All I wanted was some meds to get through a rough patch in my life (ps. I've never taken meds before. I don't drink nor do drugs.) I couldn't believe that Kelly could go to that length. Having suicidal thoughts is not the same as acting upon it or making a dead set plan. I will never ever go back to this practice in my life. I was left untreated for a simple prescription request. I was almost committed involuntarily to hospital for simply being emotional in front of my doctor. Horrible! Disturbing! Terrifying! This place is dangerous!

Also BIG BEAR URGENT CARE. One review complained that they were seen by a "nurse" named "Steve"…read more Steve is a physician's assistant with a PhD. I've received excellent care with very short wait times. I won't go anywhere else.

His office is almost impossible to reach. Expect 30 minute call / hold time at least. When you do…read morereach, he schedules Friday appointment, then leaves early that day without filling prescriptions as promised, and takes the weekend leaving you with medication.

I went to this doctor Stephen canapic for 3 years ears when I moved up to Big Bear Lake California…read moreand I only pick this doctor cause he is the only doctor that takes new patients on the entire mountain and he uses tjus to abuse the patient's rights. MY son went head over hills on his bike into a tree and I wanted to see if he needed to go to ER. they will see me in 10 minutes for a hang nail, No kidding but when my son needed to see them right away they told me they would see him in a month This is while they're office SAT Completely empty On top of this, his PA Joyce is really nice until I want her to go over any kind of results with me and then the 2 front girls at the office, especially Melissa she decided that she's a doctor and she can tell me I don't need anybody to go over any of the results. I broke my foot and got x-rays - they said " oh your foot's not broken" so look at the picture. This is what this foul office calls not broken Now I called health health net and I told them what was going on and I said do not tell them that it's me that complaining because this louse is the only doctor up here so I can't even get a referral if I don't have doctor. So of course Healthnet named me. Now this doctor knowing that he is the only doctor that actually treats patients up here on this hill Has completely refused to fill my prescriptions that are life saving prescriptions and hes refused to see me so I can't get a referral for any test or anything that's wrong with me and I've been very sick for the past 5 months with no help. My son got extremely ill from the 2nd vaccine of fizer and has been throwing up September 14th it is 1st October 1st Yesterday and my son had to go to the emergency room because this narcassist doctor who refuses to see my 15 yeat old and refuses to refer him to a gastro specialist to find out what's wrong with this kid's stomach. hes throwing up compulsively every night after getting this vaccine he has lumps under his arm and hes so ill he can barely sit up. the only help I got was at the ER emergency room in big bear where they told me they could give him an anti nausea prescription and that he needed to see a gastro specialist but since we have no primary doctor we can't see a specialist so my son is sitting here dying health net gets all my money and doctor Kennedy who's supposed to be a doctor who would do no harm He is critically harm my child and he is done my body a mass amount of harm including Putting me under extreme stress of whether I'm going to get my life saving medication fell or not I have to go through this every month I have to jump through hooks and I went for 2 weeks with no synthroid and got extremely sick thanks to this scumbag doctor this man should be desbarred and I am filing an official complaint with the board of directors of medical board of directors of medic of the medical board He is an old man he is senile he has no right to practice and Joyce his PA should be ashamed of herself because I was really nice nice to her and I put my trust in her and she could have had the decency to call me and talk to me and be a real doctor but instead she decided that the front office girls are the real doctors here and they can make sure that you never get to see a doctor. Yes the bimbo and the front office is who went over my x-rays with me not a doctor and not APA but a bimbo who sits behind the dusk and doesn't even know how to pronounce your own last name guess everybody's foot looks like Spock

It's taken me quite a while to finish writing this review because I have so many good things to say…read moreabout Dr. Vasquez and the entire staff here at Optima Health. I've been struggling to find words good enough to describe the amazing people here. I recommend them at every opportunity! I just had no idea what it meant to receive high quality care from a physician until I started coming here last year. What a refreshing change from the status quo From the first visit when I met Dr. Vasquez, I knew right away I hit the lottery of healthcare. He spoke to me in a way that made me feel heard and cared for PERSONALLY by him. It's hard to explain, but this man makes everyone feel special; it's not just me who feels this way. The staff also speaks very highly of him, and they knew exactly what I was talking about when I shared my experience with them. Speaking of staff; a special shoutout to Samantha, Kaylee, and Julia. Not to say that everyone else here isn't amazing as well, but these 3 individuals shine extra bright. Whether it's by phone, or when I come to the office for an appointment, my experience with them has always left me wanting to tell more people about this office. Well worth the drive, even if you don't live near Crestline (I drive 50 minutes to get here). It's so beautiful in Crestline and there's much to do if you can spare some extra time to go exploring before or after your appointment!

My Primary Care Physician is at the Lake arrowhead office and I can't say enough wonderful things…read moreabout this place! The Staff is always professional and greets you with a Smile the Care is always top notch!

Love this Dr . she listens and cares. Will always recommend…read moreher for a dr in Barstow Ca.

I liked this doctor. I LOVED her nurse. Unfortunately, my insurance wouldn't let me continue…read morethere so I had to find a new doctor.