The good is the staff including front desk and nurse Aid. Both are nice, professional and polite…read more Getting a hold by phone can be hit or miss. They have select hours open as well. Jeannine Francis is a NP not a doctor and I'm sorry to say is not my cup of tea. Tried to give her so many chances to change my mind over the years. But always comes off pretty cold, with lack of eye contact and a feeling of not really caring. Feels like it's not genuine, more going through the motions. Has forgot to put in scripts for me and at one point I literally told her she has terrible bedside manner. I have heard from at least 5 others their shared experience. Go to the urgent care instead. I hear great things about the one in Running Springs and I love Mountains Community Hospital in Lake Arrowhead. The ER is wonderful.

Always a great and easy check in process with the receptionist in the front. They are very friendly…read moreand helpful. I have never had an issue here.

I wrote a review a week ago, and now I've been there twice. I don't feel any better from my first…read morevisit (diagnose with viral pharyngitis for which they gave me nothing) and now I have an additional affliction know commonly as pink eye, which comes in two varieties...viral and bacterial. What started a week ago was horrendous when attempting to speak, hear, swallow, and the inability to blow my nose AT All, I am now in great discomfort with my eyes as well, and was finally given antibiotics in case it may be a bacterial secondary infection. Two different doctors, not 5 minutes with either of them, and I don't think they even considered my autoimmune disease in treating me. Some of the staff at the hospital are wonderful. I feel sorry it can't have a better reputation. This is at least my 3rd review over the past 25 years living here.

Can't wait for my lawsuit to be complete against these negligent individuals who were on shift…read more2/25/2026. ER Doctor (you know who you are): you specifically sir. I'm coming for your license. More precisely, California will be. See you in court! Came in with multiple emergency health issues. Main thing I will mention here is that I came in with an inner ankle injury and a FULLY NUMB LEG for 10 days due to said acute inner ankle injury. 10 days of a fully numb leg. Finally gathered the strength to go to the hospital. Doctor improperly diagnosed me and said "Yeah you probably have a pinched nerve or something in your spine." Huh? No....It's likely Tarsal Tunnel Syndrome, a severed nerve right where the impact wound is and injury occurred. Leg still numb. Still "concerned for my health" as I stated many times to them. Different ER here I come! These time wasting negligent idiots let me leave the hospital despite telling them I felt scared to go. They essentially tossed me on the street. Never thought this would happen in my own country. Thank God for lawyers. You, "doctor" (not putting a capital letter, as that denotes importance) are the reason nobody has faith in this healthcare system anymore. Avoid. This. Hospital. Don't let your insurance companies give them their (your) hard earned money.

Made an appt 2nd week of Aug. for an appt 2 weeks later. Was told that I should arrive 15 min early…read moreto fill out paperwork. Arrived early, filled out papers, paid full copay. Asked if Dr was running late and was informed I was to be seen by nurse practitioner. 20 min later I asked about rescheduling with a Dr and was told Oct 1st. I asked for a refund and left. 1. I shouldn't have to interrogate staff when I ask to make an appt w/ a Dr. 2. 20+ min late, no explanation or apology. 3. Buyer beware.

this is a wonderful Medical Office in our small town up in the mountains - good experience…read moresoooooooooooooooooo farrrrrrrrrrrrrr ;)

Dr Rocha is a great doctor and great with my kids . I have been bringing my kids here for years…read moreand now my infant daughter. He is very knowledgeable and also Spanish speaking for those fluent. His daughter also helps out at his practice as he has Parkinson's, we trust him and his daughters with our kids medical needs.

Dr Rocha has been giving excellent care to my grandson, Jayden for the last 11 yrs. His office is…read moreso efficient and caring and even easy to get in for appts and out!! They also take care of my granddaughter who's 10 mos old but they have had her since birth. Give them a chance. You will love them like we do!

I would love to recommend Dr. Winn I really would however she left out little mountain probably…read morefive years ago. So YELP you need to get your act together,

Look at all these 1 - star reviews…read more This is not a Doctor. It is a travesty to Medicine. I refuse to even call it a human being. those have compassion. Those abide by the Hippocratic oath they swore. This "Doctor" gave me a flu shot through the muscle into the bursa, I complained about the pain and bright red dot on my arm where the needle went in. It told me that "I had been scratching it," So that's why it's a scar, now. So that's why a Real DOCTOR called it an auto-immune reaction to the injection, and that the unrelenting pain is SERVA Again, this is not a Doctor, -it is a Prostitute that sold it's soul for money. Feel free to sue me, seeing how that is the only language you are capable of speaking. It's only a matter of time before you injure & lie to the wrong patient/victim. SHAME ON YOU

From the moment I booked my appointment, Luxurious IV Therapy was very communicative and…read moreresponsive, which instantly made me feel confident and at ease. The entire process was smooth and professional from start to finish. When I arrived, I was welcomed with such a friendly and inviting atmosphere. The staff was incredibly kind, knowledgeable, and took the time to explain everything in detail. I came in for Botox and filler, and I couldn't be happier with the experience or the results. (See instant results on my TikTok @_josiie29) The provider was gentle, precise, and extremely skilled, making sure everything looked natural and balanced while answering all of my questions. The space itself is clean, calming, and truly luxurious, making the experience feel elevated and relaxing. On top of that, they offer IV therapy and aesthetic services at some of the best pricing I've seen high-quality treatments without feeling overcharged. If you're looking for a med spa that offers IV therapy, Botox, fillers, and aesthetics with excellent communication, professionalism, and a welcoming vibe, I highly recommend Luxurious IV Therapy. I'll definitely be returning and referring friends and family. Be sure to follow them on all social media platforms @luxurious_iv_therapy they truly deserve the support!

Great atmosphere, customer service is excellent. The fist time I went for my service Cesar gave me…read moreconfidence in explaining the process. I love the results.

Excellent telehealth and (urgent care..?) I'm only aware of the telehealth Buperenorphine naloxone…read moretreatment AND TAPERING DOWN...! GREAT prgrm, Greatest Drs!!! DR SUSAN KOO was my 1st provider, over 1 year...helped me taper down to transfer to sublocade at beginning of 2025.... Quickmd is better. Miss them

Went to Vegas for vacation and developed a bad case of hives the first night. Phone consultation…read morewith the doctor at 7:10 am was fine but getting their support department to help get a prescription issue resolved was a complete nightmare and I ended up not being able to get it filled and suffered for the whole vacation. I did get a call that my prescription was ready for pick up on Monday morning but I had already flown out at 6:00 am that morning. Apparently this is standard procedure once I started digging around on their reviews.

This Doctor is pretty good. I presented with hives all over. He made sure he ordered me a allergy…read moretest at the lab, which most doctors just give you medicine. He did both. The nurses weren't great, however, they were very chatty and immature. Not to mention they never called to give me my test results. Ever.

So just moved up to the mountain full time and needed to get a doctor. My neighbor recommended Dr…read moreCohen so I called and made an appointment. When I went for my appointment they reviewed my medications and told me the doctor would not see me because I had a prescription for Tylenol codeine. I have major back issues and had this prescription for pain since 2007 (12 years) during that time I've only filled that prescription twice. At last count I had seven herniated or bulging discs, spinal stenosis, advanced degenerative bone disease and arthritis. I can't take aspirin or anti inflammatory meds because I have a history of ulcers. I tried explaining this but the receptionist didn't relent. So if you have ever taken Tylenol codeine don't bother with this doctor.