1. Ashton Computer

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Evansville, IN

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Ashton Computer

5.0 (1 review)
Open • 9:00 am - 5:00 pm

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5 months ago

Ashton Computer came highly recommended and they did not disappoint. Exceptional customer service, knowledgeable and professional.

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Best Buy Evansville

Best Buy Evansville

2.2
(39 reviews)
•$$$

We stopped in yesterday to look at washer dryer sets for our daughter. Tiffany helped us out. She…read morehad the best customer service and got us in/out within a short amount of time. Thank you so much Tiffany for your help!

AVOID BEST BUY FOR ANY DELIVERY/INSTALL PURCHASE If I could…read moregive zero stars, I would. Best Buy has completely outsourced appliance delivery and installation to a third party called Install Inc., and the result is an absolute disaster. We scheduled a dishwasher delivery and install for Monday, July 6th, with an 8:45am-11:45am window. NO ONE EVER SHOWED UP. NO CALL. NO TEXT. NOTHING. When we contacted Best Buy afterward, the phone rep could not get in touch with anyone at Install Inc. despite numerous attempts. I asked to escalate and was promised a callback with a new delivery time. THAT CALLBACK NEVER CAME -- FROM ANYONE AT BEST BUY. We called back hours later. Same result -- still no contact with Install Inc. The rep gave us a "super secret" direct number to try ourselves. After 45 MINUTES ON HOLD, I finally reached someone -- who HUNG UP ON ME FIVE MINUTES IN, presumably because they had no answers to give. Back to Best Buy we went, only to be told the best they could do was reschedule TWO WEEKS OUT. TWO WEEKS! We had already waited over 10 DAYS for an appointment no one honored, and instead of being prioritized, we were PUT BACK AT THE END OF THE LINE. To add insult to injury, THERE IS NO WAY TO EVER REACH ANYONE AT THE ACTUAL STORE BY PHONE -- your only option is to physically walk in. We did. The manager was sympathetic and admitted this has been an ONGOING, KNOWN issue with Install Inc., one they claim to have flagged to "leadership" repeatedly. Yet nothing has changed. In the end, we hired someone through Thumbtack to pick up, deliver, and install the dishwasher ourselves -- at a HIGHER COST than the $180 Best Buy was charging. We requested a $120 CREDIT to cover the difference, plus compensation for the enormous waste of time and frustration. WE ARE STILL WAITING! BOTTOM LINE: DO YOURSELF A BIG FAVOR -- DO NOT BUY ANYTHING FROM BEST BUY THAT NEEDS A DELIVERY/INSTALL. This is NOT THE GEEK SQUAD you remember -- it's a broken, outsourced system with ZERO ACCOUNTABILITY. Buy elsewhere and save yourself the headache.

Ashton Computer - itservices - Updated July 2026

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