Normally I don't leave reviews for places but this time I will and I would like to definitely shout…read moreout Bob and Regina who were both amazing at customer service and helping me save money and treating me like one of their own. Again I was genuinely scared to use their credit card for a limit I didn't know would make the full amount and they helped me get some money shaved off the full price and well all I can say is they saved me a pretty penny. I will be going to their store from now on. Give these two your business because they're all about the customer

I've been going to this location for years and today I've just had enough. You go in for one thing…read moreand check out takes 10 times longer than it ever should. It is by far the worst shopping experience you will have for sporting goods. And it's just gross and confidence. Literally folks have no idea on how to do their jobs and so it takes way longer. It's pathetic and won't be going back. Was sitting in line and and just thought, "why in gods name am I giving this place my money and they can't do the simplest task and check my out with my 1 item in under an hour?!" And I just decided that I just am not giving them my money ever again. Recommend you do the same

Foot solutions Orange Park is simply the best! They are very thorough if you need custom insoles…read moremade. I highly recommend getting custom insoles for anyone who has foot pain and the insoles bought in stores don't really fit or work. The customer service is so amazing here! They offer appointments so they can really take their time evaluating your issues and work on getting all of the information and measurements needed for custom insoles. They answer any and all questions you have and will even help you find appropriate shoes or see if your shoes are good and just need adjusting. I highly recommend anyone with issues involving foot (possibly hip and lower back) issues to visit Foot Solutions Orange Park!

They have an amazing selection. Everyone was nice. The place smelled good and was very clean!…read more The lady who helped us was extremely knowledgeable. She was honest and upfront and shared the facts with me. The prices were very reasonable too. I highly recommend this location.

There is so much to browse through! Allow plenty of time to visit this store as there are not only…read moreboots! Plenty of workers to help if needed! You can find what you are looking for in your price bracket!

Received a gift card to buy a nice pair of boots. However, after the initial greeting at the door,…read moreI couldn't get any help from anyone. So, they sell you a gift card, but don't make it easy to redeem it. Quite the business model. This is the second time this has happened. I'll try once more and if it's a similar experience, it gets official with corporate I guess. With a gift card, you're stuck and don't have a lot of options.

Great brands at rock bottom prices, clean and professional staff that are helpful. Centrally…read morelocated and spacious

My husband and I shopped at Saks in Charleston outlet on Saturday, I have never been so remorseful…read moreabout a purchase the customer service was terrible as well as management. I contacted or spoke with a director I was told to be and explained the transaction that took place and of course he defended the fact. The only good thing I was told by him I could return the purchase. I will see.For me I will never shop at this location again!!! Poor service and I have shopped in better.

Tiny little shoe shop in the Avenues Mall- we hit them after Christmas but before NYE looking for a…read moreshoe miracle! Unfortunately no miracles to be had` they were understandably picked over and had a super duper sale going. The irony- great sale, nothing that jumped out and said BUY ME! Staff checked on us a few times, but we honestly spent too long looking at not much. Try, try again!

Boom boom shakalacka! No shoes found here, but the one only employee/Cashier/Salesperson helped us…read moreso much. He went above and beyond his duties in helping Ernie find a pair of shoes. No luck with the sizes. This is a very nice shoe store for men and women. I am not a purse person, but I did notice some very sharp looking purses for sale there today. I tried to not look for myself because we were there for Ernie. The young man told his name, but it left me. He truly should be recognized as a valuable employee.

Horrible customer service. The staff doesn't acknowledge you…read more There were two employees at checkout yet only one of them were ringing as many customers as quickly as possible while the other one worked on a computer/register. The one cashier ran into an issue while trying to help her current customer. Literally, 10-15 minutes passed while myself and others were waiting in line. The other cashier didn't look up or even try to help the other cashier. I finally asked her if they cared about customer service as 8 of us were waiting to be helped. She said sorry without looking up and kept on doing whatever she was doing. A few minutes later a mgr opened a register and rang me up. Absolutely unacceptable poor customer service! Nice selection of merchandise. Great sales and values. Clean store however, it is new.

New location for this awesome company! Welcome to Jacksonville!! Think TJMaxx prices with REI…read moreproduct line. Can't beat the prices!

I went in there once to get some boots I saw in a magazine. Staff was not helpful. I felt I was…read moreinterrupting their one break from the Christmas crowds. The next time I went, it was a complete change! All I needed was a pair of comfy loafers to wear at work. What I got, with the help of a nice sales lady, was a pair of super cool driving shoes that still get compliments months later. And on clearance! The next time after that, I got a pair of shoes for my brother, with the help of an equally helpful sales guy. I felt like he was putting himself in my brothers "shoes" to help figure out what would be most stylish and multifunction. And what I got was a pair of dress shoes, good for a wedding or big meetings. On SALE + a donation to Soles4Souls! Well done, Cole Haan! Way to change my mind. Go there because you don't know true comfort until you own a proper pair of driving shoes.

I love shoes and Cole Haan makes me forget about all the other pairs waiting for me at home…read more Someday I will build a closet worthy of my shoe collection. In the meantime, I will come here add new friends to my collection then go home to rearrange my house for another box. But this box gets one of the golden spots in the closet while another pair gets downgraded to being jammed to the dusty space under my bed...

We've been going to WeGotSoccer for a few years and was excited when we found out they were…read morerelocating to Durbin Park. Whenever we need to purchase new cleats we always shop here because the staff is very helpful and they have a great selection. Their new store seems smaller than their previous location but still carry all the necessities you need for soccer.

no customer service From a large order $600 they won't even…read moreconsider swap 1 size jersey, supervisor won't even bring the condition to upper management (he said) return policy with zero flexibility - don't buy here if you expect any type of customer care- I won't buy there again