An overall great experience. Houz cleaned my mother's house after she moved out. Excellent…read morecommunication from inquiry to job completion. Our cleaner was prompt, thorough, and worked very hard. Appreciative of the total pricing in advance versus hourly pricing which can vary from cleaner to cleaner.

The result of the cleaing was noticeable right away. The apartent felt cleaner and more organized…read more The team did a good job, but it took a bit more time than expected.

This is the one to call, friendly, thorough and reasonable priced. I have told others about her…read morework. She deserves nothing but respect and appreciation. Thank you S.

Used Yana's Cleaning to deep clean my home before hosting a large party. Yana was fast with…read morereaching out and communicating. It wasn't clear what exactly is included in a deep clean and I've never used a cleaning company before. Had to provide all of my own cleaning supply, mops, sponges, microfiber cloths, vacuum, garage bags, etc. The cleaner who came did not speak any English so it was difficult to communicate. Prior to the day of the cleaning, I was suggested to buy a certain brand of cleaner. I bought it and the cleaner did not use it for my grout. Grout in the shower looked untouched. I brought it up but then decided to just leave it be. Once she left, I cleaned the grout with that cleaner and the grout looked pretty good. This was my only disappointment to my service. The cleaner busted her butt and spent over 7 hours in my house. She did beautifully other than the grout. Truly working her tail off and a remarkable attention to detail elsewhere. Eventually figured out to use my translate app to ask if she wanted a water or something. I don't think she took a break at all. Started in the back of my house and went room by room. Window blinds, light fixtures, baseboards, floors, etc. Appreciated her work ethic. Felt the price I was charged was well worth the value of having a perfectly cleaned home.

I've been using Yana's cleaning service for several years now and can highly recommend her. They…read moreare always on time and pay attention to every detail, my house shines and her crew is wonderful and very trustworthy which I'm sure is very important to everyone when hiring someone to come into your home. I give them a 12 out of 10!

We used Touch of Class to clean our windows and screens which were in desperate need of cleaning!…read more Was able to schedule the same week that we contacted them. Sophia arrived on time and worked non-stop until all our windows were cleaned and sparkly. She re-cleaned a large picture window because she was not satisfied with it the first time she cleaned it. Very pleasant and hard working young lady. We highly recommend!!

I reached out to inquire about pricing for a deep "move out" clean as I am getting ready to list my…read moreparents home for sale. I received a reasonable quote and based on other positive reviews - I went ahead and book service. My appointment was for 930am. At about 945 I texted the number I had been communicating with to get an update since no one was here - I received a response that Sarah, the cleaner, needed to stop for some supplies and was running a bit behind but would be there soon.She arrived at about 1015 and only had a small bucket of a few cleaning supplies. I mentioned that I had a vacuum in a closet that she could utilize - she thanked me and we discussed that I needed my house deep cleaned as I as getting ready to list it for sale. She was here until about 2:45 when she ubrutly left and said "well that's all there is plus im out of supplies". She never attempted to collect payment or ask if I was okay with the status of the house. While she was here she took multiple phone calls while working to discuss her legal issues and how to get her car out of impound. She cleaned my floors by using a swiffer wetjet - that was in the closet with the vacuum. If im paying for a professional cleaning service, you should not be utilizing a swiffer to clean my floors. Every room in my house is still dirty and I am going to have to now spend hours cleaning. The kitchen still has obvious dirty floors, the stove looks worse than it did before she arrived and she didn't even clean the outside of the cabinets, let alone the inside. The walls in the bedrooms were still covered in dust and I found a spider still chilling on the wall in one so I don't even know what she did while she was in there. While no money was wasted - I've wasted hours of my time. (And im still perplexed she left without ensuring I paid for the services of the company she works for).

I was calling around for cleaning services and spoke with Shannon of Brite Way Cleaning as my third…read morecall. Spoke with her over the phone, discussed all that I wanted to be cleaned and detailed (it sounded like she was taking notes), and Shannon took her time to explain to me what a move in clean was and gave me a quote of time and prices. I was very pleased with her call so I booked her services. Mind you, I had just bought my first place and it was EMPTY save for a couch, 1 armchair, and a TV stand. I was very explicit with the areas I wanted her to focus on during my call. The day came around for her to clean and my mom went over to let her into my place since I was working. She proceeded to then tell my mother that this would be a 5-6 hour job, minimum; no where near the quote of 3-4 hours I had received over the phone. She then texted me and told me it would take 6 hours. I had JUST bought my place and didn't have it in the budget for that long of cleaning. I told her to forget the blinds and only take 5 hours. I received a text when she was finished so I went over to pay her. I always feel very awkward looking things over when someone is staring at you so I didn't check out their work with Shannon and her helper present, which was my only mistake. I checked the place over after she had left and I had paid her and found some issues. I proceeded to message her about my concerns and she texted back and then called me right after her text and was quite rude over the phone with what she did do. I didn't want to argue with her so I just agreed and hung up. Two weeks later, I am now starting to move my things in to my new place and found many more issues. I had initially requested a move in clean. I told her I wanted the fridge inside and out, the stove, light fixtures, all kitchen cabinets and basement cabinets detailed. I also mentioned to her that the closests were just painted and not needing to be cleaned and the carpets did not need to be touched, no vacuuming or cleaning at all, because I was going to hire a carpet cleaner for that. As I was starting to unpack my things today, I found that the top shelf of all the kitchen cabinets, the small cabinets over the microwave, pantry, and fridge all weren't clean and still dusty. Also, on top of the fridge and underneath the fridge and stove all were still filthy. The basement cabinets and the light fixtures, which I specifically requested, weren't cleaned at all. Overall, I am extremely dissatisfied with Shannon's promise and what she delivered.

I had read the reviews for Brite Way Cleaning services. I was thrilled to hire someone based on the…read morereviews I had read. Shannon did an ok job. The problem is she was very unprofessional and didn't complete the job I paid her to do. My home is only 1640 sq feet. I keep up on cleaning but from time to time like to have someone come and do the detailed stuff and have it all done in a day. Shannon came to my home and quoted me $200, which I felt was sort of steep for what needed to be done. However, I agreed because of the reviews I had read. We set her up to arrive at 9am and she did not leave until around 5. Unfortunately, Shannon of Brite Way Cleaning Services never finished the job. I made the mistake of paying her before she completed what we agreed on. She assured me she would come back to finish my kitchen cabinets, some dusting but never did. She also left dirty rags and all my rugs outside. She didn't want to change the bedding and wasn't as clear as she felt she was in what I was paying her to do. Then not only did she not show up to finish, she sent me a text at 3am on a Sunday to tell me she wouldn't be able to finish the next day. At 3am she felt the need to let me know she was in need of rest based on her Dr's recommendations. She brings her own vacuum, which I feel is unsanitary because you do not know what is being brought in to your home, from another person she may be cleaning for. She also brings her own products and rags. So if you have any qualms you should know that. For what I paid her I feel my entire house should have been completed in the 8 hours she was here. I also fed her lunch and was as accommodating as I could be while she was working. I prep cleaned for her so it was just surface cleaning, no nicknacks, papers, all bedding removed, etc. Needless to say she never called me again to set up a later date. She didn't finish the job I paid her to do and she not did call to even apologize. Which in my opinion, she was unprofessional, unorganized and I feel overpriced for the services she provided me.

Less than an hour before coming to my elderly mother's home, the owner called and threatened to…read morestop services unless my mother signed some new contract at that moment. This was after 3 years of service. The owner then screamed at my mom, accused her of having conversations with her staff about her, and hung up on her after screaming, "you're fired!" My mother is a widow and I can't believe that a business owner would treat her paying clients this way! Unacceptable! Would not recommend. *UPDATED* There is no campaign against you. You earned a negative review. You disagree. But you're not reviewing my family's business. My family is reviewing yours. However, your absolutely unhinged reaction all over social media has proven that your workers, my mom, and my family were right. The paranoia. The controlling behavior. The vitriol. All of it. It would benefit you to learn how to resolve conflict, because these types of personal problems do tend to cascade. Clearly.

The owner can't keep staff. The workers quit every couple of months. And before the staff leaves,…read morethey tell all about the owner, and it isn't good. Very toxic. They always make sure to take payment, but don't always make sure to show up. They don't do the job they say they're going to do and leave you with a dirty house, but less money. There are several companies in the area that do a great job, are worth the money, and are kind. This isn't one of them. Buyer beware.

Jason and the cleaning staff are top-notch. Very flexible with our needs and the communication is…read moregreat. Would recommend this folks to anyone who needs a cleaning service in the metro-Detroit area.

At our age, my husband and I cannot do things like climb on ladders to clean bookshelves, or do a…read morelot of bending to clean floor moldings. I reached out for a good cleaning before the holidays. They did all I asked, including cleaning the inside of the oven. Professional, thorough, and friendly.

Okay, so just going through my Yelp and realized I found Sasha's Cleaning on Yelp in 2019. I sent…read moreher a message and she responded immediately. Fast forward to 2023 and I am beyond pleased with Irina. She is very good at cleaning my home. She is an absolutely lovely woman and she is extremely trustworthy. My shower has never been so clean. Honestly, my entire home has never been so clean. I love having my home deep cleaned every other week. I would highly recommend.

I contacted irina by yelp, text and phone call. I received a reply in August via text that Irina…read morewould get back to me the first week of September. I've tried reaching out to her again the first week of September to no avail. I'm unsure how others on Yelp were able to get through to her. I was really looking forward to meeting her and have her help me at the house.