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    ASP Cares

    5.0 (1 review)
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    8 years ago

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    Dynamic Care Pharmacy

    Dynamic Care Pharmacy

    4.4(8 reviews)
    2.5 mi
    •$$

    So I was referred to this place via my caseworker at local agency…read more I called and spoke with some lady, no name given, and told her about the referral and got no response, so I asked if she understood what I meant and she coldly told me "we're not allowed to talk about what organizations they work with". I thought it was a little weird but approved them moving my prescriptions from another pharmacy. Weeks went by with no courtesy call to let me know if everything was moved over and ok. So I called asking about getting an important prescription refilled and was told that I couldn't because my insurance was canceled. I explained that I get this one covered by a state program and that it's supposed to be free. I felt like I was talking to a wall. I told her that I just wasn't feeling comfortable with the way things were going and asked to have everything sent back to the original pharmacy. She said that she couldn't do it and I needed to have them contact her. Called the original one immediately and explained the situation and was relieved that they would get everything back and that I could get my refill as soon as possible. I'm really disappointed that this didn't work out especially because of the glowing review and referral my caseworker gave.

    They don't always have what I need in stock, and their hours are more limited than the big chain…read morepharmacies, but they actually call me and communicate some person to person, and they are always friendly and accommodating. To me, that makes it worth patronizing this smaller pharmacy. I sometimes ask them many questions on the phone, and they don't bat an eye--they just answer all of my questions and call me back if they have to hunt an answer down. I'm glad they're there.

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    Oak Park RX

    Oak Park RX

    4.0(4 reviews)
    4.4 mi

    "Hi Aaron, I am sorry you felt the pharmacy was unwelcoming!"…read more - Of course I did. "We are more than happy to fill full profile transfers at our pharmacy at anytime everyday! At the encounter you stated you have medications filled at Shelby township and you only wanted one control substance prescription filled at the pharmacy, but wanted to keep everything else in Shelby township aside from the prescription you brought in." - This is absolutely incorrect. I handed you a prescription and said this is my first prescription in the neighborhood after moving there. I had no others to be filled as they were filled before I moved, weeks earlier. You did not ask me about transferring other prescriptions, at all. You asked me where I normally get prescriptions filled and I stated where. You told me I had to go back to "Shelby" to get this filled because you would be questioned, but did not explain why. We never spoke about me transferring other medications to you, or that this was an option to get my first relative prescription filled there. Your entire response is based around a conversation, half of which never took place. Had it taken place, had you not looked for more ways to not help me, than help me, I would have of course considered it. "We must abide by policy and be able to manage all medications and not just controls." I am all about policy. I have been following policy for 20 years on that medication which is why it is prescribed to me. That is not what we are talking about here. We are talking about how you came across in a negative way as a business who did not take the time to understand the needs of a consumer, looking to give you business. We have many choices as consumers of where to take our business. You have every right to stand by your policy, which I completely understand. What I do not agree with is how I felt you did not take time to understand my needs at all and offered me no continued way forward, like I was doing something wrong. Even though you said you did here, which I also do not agree with. I did nothing wrong here, but felt as if I did after encountering you. I'm sorry, that is not something anyone would appreciate, especially during a time when people should be helping each other more. We can agree to disagree, I certainly do.

    Excellent speedy service in this tiny pharmacy, which always seems to have everything I need, ready…read morein just a few minutes, and filled correctly. Very friendly pharmacists, and the lowest prices possible. I highly recommend it.

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    Oak Park RX
    Oak Park RX
    Oak Park RX

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    CVS Pharmacy

    CVS Pharmacy

    2.4(43 reviews)
    1.9 mi
    •$$

    I went to fill a prescription that I have been filling there for the last 15 weeks and Maria. The…read morepharmacist was very rude and stated that they weren't gonna fill it without a prior insurance authorization. I told her that I would bypass my insurance and pay cash like I have been doing for the last 15 weeks and she stated that it was a violation of CVS policy to allow me to pay cash and bypass insurance. I explained that it was my legal right to pay cash for my medication and not my insurance and she stated that CVS policy supersedes Federal law. I recorded the conversation. I have called CVS customer service and the executive pharmacist. Steven returned my call and said they were going to escalate it. I will be without medication starting tomorrow. I will no longer use this Pharmacy. I will find a mom and Pop local pharmacy and start using them for my medication. When a pharmacist tells you that policy supersedes law, there is a legal issue. According to the law, I can pay cash for my prescriptions.

    They filled the wrong prescription i picked it up at the drive thru window and didn't realize…read moreuntil i got home that it was the wrong prescrition (one that had been cancelled by my doctor). When i finally got through on the phone to a real person, she was rude and kept repeating that i could not return it. She claimed shw was the manager - which I doubt. I'm out $209 which they won't refund

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    ASP Cares - pharmacy - Updated September 2026

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