I have nothing but incredible things to say about this salon, the owner, Sherri, & my fav stylist,…read moreIdelette. This has been my go to salon for a few years now & they always get it right. At my last appointment, I booked another one for 8 weeks out. Once that 8 weeks came around, I totally forgot about the appointment. There system doesn't let you cancel or reschedule an appointment on the same day, but Sherri was so so kind to me. I still came to the salon but only had a shampoo & style since I was not feeling a haircut yet. She was very kind and explained to me that the system doesn't let them reschedule once it's the day of the event. It was my own fault, being a busy, scatterbrained mom but I'm so thankful that Sherri worked with me. Her compassion alone will keep me coming back. Idelette always gets my hair just right and even helps me decide what I want to do with my hair next. I also really love the layout and feel of the salon. It feels very casual & beachy boho without feeling like another beach salon. I'm looking forward to my next visit here & will continue coming here due to the owners commitment to great service.

I didn't leave an immediate review after my haircut because I wanted to take time and reflect…read morerather than write out of emotion. My hair has since grown back, and with clarity, I feel comfortable sharing my experience. I booked a haircut online for a listed price of $70. During booking, I shared a reference photo and explained in detail that my hair is very long and thick, and that I needed a stylist who would be patient and not rush the service. When I arrived, I re-showed the reference photo and reiterated what I wanted. Once I was in the chair, the stylist explained that she only has one hour per client. Despite this, the appointment felt rushed and disorganized. I know this because my service ran into her next client's scheduled time. That client waited for a period of time and ultimately canceled with her and worked with another stylist in the salon. While the stylist stated she only had one hour per client, my appointment ran well beyond that. My scheduled appointment time was 12:30 PM. I received a text at 11:43 AM asking if I wanted to come in early, and my receipt was sent to me at 2:13 PM. Even accounting for arriving early, this places my appointment at over two hours from start to finish--far longer than the one-hour window that was repeatedly referenced. I specifically asked for layered hair with shorter layers to help with the weight. Instead, I was given long layers, and my hair was thinned out without my consent ( as you can see the bottom portion of my hair is noticeably thin, compared to the top) . I didn't say anything at the time because the thinning had already been done and couldn't realistically be fixed. While my hair is healthy and grows back, the haircut I received was not the haircut I asked for. It wasn't "messed up," but it also wasn't what I requested. At checkout, the stylist leaned over and whispered to the receptionist, after which an additional $25 charge for thick/long hair was added. This charge was not discussed with me directly, despite my hair length and thickness being clearly disclosed before booking. After leaving a Google review outlining these concerns, the owner publicly accused me of never being a client and stated she stood by her stylist, without acknowledging the issues raised. Later that same night, I was contacted directly via text around 10:30 PM asking to "chat." That message was unsolicited and crossed a professional boundary, especially after publicly dismissing my experience. The outreach did not include an apology and felt more focused on protecting the business's image than addressing client concerns. I was polite throughout this entire process and even tipped my stylist. There was no malice on my end--just honest feedback. While my hair did grow back, not everyone is in that position, and an experience like this could be very upsetting for someone struggling with self-image. Ultimately, the lack of communication, consent, and professionalism--both during the service and afterward--is why I would not return and why I'm sharing this experience here for other women

I followed Erin from when she was at XO Hair Lab. I have never trusted anyone with my hair as much…read moreas I trust Erin! From the cut to the color she always nails it and blows me away. Her speciality is creative color using PulpRiot Hair Color. Even when I come to her wanting to mostly stay blonde I always end up having her add a pop of color underneath. It's hard to resist and totally addicting! She always captures exactly what I'm looking for. I've even gotten super bold a few times with all over color in purple and most recently a beautiful pink, purple, and yellow look for fall. Her studio is located in the Sola Salon space. I absolutely adore what she has done to her studio, the vibe is just gorgeous. I feel so ready to be pampered from the moment I walk in and I feel so glam when I leave after spending time in the space. I love that instead of being in a salon filled with other people, hair dryers blowing, and other activity, you are in her own private space. You can book online which is super convenient! I also follow her on instagram @chaotic _color to see what she is up to and to get inspiration for my next color! Thank you Erin for always making me feel great!

I've been with Erin since her Williamsburg days and I simply love her. She does a great job and her…read morepersonality is out of this world. I simply cannot recommend enough.

I've been a little hesitant about porting a review for Heather's because I didn't want to share and…read morehave a harder time getting an appointment in the future. I can't take it anymore, though, my stylist Katie deserves sooooo many thanks for what she regularly does to my stubborn, grey, fine, thin hair. I go in every 5 weeks and have for about a year now, and she always does such a fabulous job with both color and cut. I think their pricing is very reasonable, the salon itself is very comfy and fresh feeling, and I really can't say enough about how friendly everyone is from the moment you walk in the door and are greeted by the receptionist. I highly recommend Heather's (and especially Katie!) for anyone in Virginia Beach seeking a new salon.

I had my hair cut by Patti and she did a great job. I'm always nervous about having people cut my…read morehair because it's curly, but she listened to my concerns and gave me exactly what I wanted! Everyone here is so friendly and the prices are way lower than other hair salons at the oceanfront, highly recommend!!!

Andrea Wilson is NOT just a 'hairdresser', she is a a hair designer and is amazing!! I drive 1…read more 1/2 hours just for her to do my hair!!

Been coming here for about 2 years now and I always leave loving my hair! My hair stylist is Brooke…read moreand she's an absolute gem! She's easy to talk to, gives advice when you ask her and teaches you how to style your hair at home if you need help. I also get my browns done from Lindsey and I will never go to anyone else, she does them perfectly! Booking an appointment at Citrine is easy since you can see their schedules online, which I love! Lastly, this place is decorated so nice! As a houseplant girly, I love being surrounded by all of the greenery. Highly recommend booking an appointment at Citrine!

Loved this place so much! Elena was super sweet and I loved how my hair came out. She made me feel…read morereally comfortable and provided the best service I've ever had at a hair salon!

Based off the fact that the owner tried to recalibrate after a negative review on Google I'm going…read moreto post here. AVOID this salon at all cost. contrary to her attempt to save face, my hair was not in the extremely fragile state she suggested. Had I known that she was going to charge me $180 an hour I would have stopped her after her first bleach attempt. Terribly misleading is the fact that she used her billing hours to rack up the charges. I would have never agreed to spend $900 dollars for a piss poor bleach job. Further what I asked for could have been accomplished by a few simple foils in the front and through the back with a toner.

Very good Service Angie very knowledgeable kind and gentle shop very tasteful done in spite of spaceread more

I've been going to Angie for YEARS now, and I see a complete 360 with my hair. She's an expert in…read moretrichology and natural hair as well as a fantastic colorist. You get a relaxing, friendly environment and she helps you learn about your hair rather than just churning people through her chair. She's great with braids, color, homeopathic and professional, salon-grade products. You won't be disappointed with her services, and her warm, welcoming demeanor!

I haven't had my cut hair cut in many, many years... I did it myself by pulling it forward and…read morecutting it off and then pulling it up and putting it in a clip... I am just not a fussy person... however, one day I decided I needed to do something different. I ended up choosing Donna's shop and I'm really glad I did! I told her to do what she felt would be the best for me because she was the professional and I chose to trust her judgment. I am very happy that I did! I love my haircut! Somehow she made my hair soft and flowing and cute!!! Thank you, Donna, I will be back! In Joyful, Loving Gratitude, Linda Carol "LC" Adrienne

The owner/operator is so down to earth yet professional and is an amazing person that shines…read morethrough her character as a stylist!!!

I had a blow out for a weeding and Keri did a great job! My hair is so hard to stay voluminous and…read moreshe managed to do that for me

Joanna was my hairstylist today and she is very personable, professional. I love the color and the…read morecut!!! Thank you Joanna and Fringe Salon