Hello, I have to talk a little about my background with any dentist. I have always, always been afraid of the Dentist!!! I never got Novocain for any fillings when I was a kid (because then there was an extra charge for the Novocain, and at that time there were 7 of us kids in our family, (and my Dad was already working two jobs and didn't want the extra charge for the Novocain). I was the only one in my family nervous about going to the dentist! My husband and I moved to Belle Vernon a year ago (after living in Pittsburgh for a long time). I believe there was an angel OR divine Intervention here!!!! I'll explain why .... I am now 65 years old and my one tooth started hurting. The closest place for me to go was to ASPEN DENTAL (in BELLE VERNON) it's the closest dentist to where we live. I wish i had used Aspen dental a longggg time ago!!!!!!! I spoke with the dentist at Aspen about my fears and he was very understanding. (Because of neglecting the dentist for many years I had no choice but to go to the dentist). The dentist had to pull one tooth on the bottom and two teeth at the top. I didn't feel a thing (and the dentist only used Novocain!!!! I wish i moved to Belle Vernon a longggggg time ago"!!!!! I will never neglect my teeth again because I have Aspen Dental !!! Regards, Kathleen Hassett-Manns read more

Aspen dental of bellevern PA also maxed out my insurance on first visit there have a care credit which is trying change me services NOT RECEIVED from February 25 till now Oct 25 after I called bellevern off told them I not cor back next they kept rescheduling me time after time I had pay out my poct 328 .00 for adjustment on my bottom dentures which is still the temporary ones .and only one liner .I'm out dental insurance till first year thanks to Aspen dental I called corporate they didn't do Anything I called my insurance company told them why are they in network if ripping me and insurance off oh I'm not only one with issues with them read more

I've been a patient at this location for 17 years. When you go in for something specific you end up paying for a bunch of other things that you didn't want they call it "a plan". For instance, I had a tooth break off, and I went in to have the root removed and ended up spending money on a root scaling, the surgery, a scan for a temporary partial (which I did not ask for) the temporary partial itself, and a bone graph. The plan came out to approximately $4000.00. At the moment I could not afford that and that price was the discounted price for a discount program that Aspen sells so I paid for that as well. It turns they were things like an electric toothbrush which I had them take off. And that price did not include the final tooth replacement. All I had come in for was to have the root of the tooth removed. When my temporary partial arrived, it was Extremely and when I was trying to get it out, it felt like it was going to rip out other teeth. Again, this was a temporary and it cost me over $900.00 For something that would become obsolete as soon as I got a permanent solution. The dental implant for one tooth was going to cost 4000 more dollars so I opted for the Flexident partial, I did a lot of research and these seemed to be a single tooth with a little bit of gum. had to pay for another scan for the partial that was identical to the scan that I paid for six months ago. At this point, I asked the young lady scanning my teeth a lot of questions to make sure that I was going to be comfortable in this new piece. Things like will this add teeth to the back of my mouth? Will there be any wires? Will it cover a lot of my upper pallet? And at the end of this, I felt fairly confident I was getting what I wanted when my partial came in. It was pretty much identical to the temporary that I hated and in fact it was a little bigger. The only difference was it was made different material and it cost me $1200.00. The very young dentist could tell that I was upset and said that I did not have to take it and that they would return my money. Frankly, I wanted my money back for the partial as well since I've never worn it. He told me to try it out for the weekend and that they would take it back. If I still didn't like it I wore it for about an hour and it caused me a whole bunch of pain and was extremely hard to get back out. So I returned it. I just got a call from them saying that they were going to refund my money but corporate policy said they would no longer see me as a patient because of the return. I have literally spent over $30,000 over the last 17 years at this dentist and they are dropping me as a client because I returned one product. I would not recommend this place to anyone. They have a bad business model and absolutely no ethics. read more

Aspen Dental have some of the most caring and heartfelt people working there that I have ever dealt with. I would definitely recommend Aspen Dental! They gave me my smile back My extractions were nothing but difficult, and what would usually take one day on a "normal" person, ended up being 3 days for me. They were patient with me, they adjusted their schedules to get me in. They are truly AMAZING! Thank you!!! read more

Most of my life, I have went to a few local family dentists. Well in my relocation for work/job, it was no longer easy to get to my old dentist so I went in search of a new one to do my regular checkups with. In looking around for a dentist that was local and had convenient hours, I came across Aspen Dental and decided to give them a try. Pros: Very easy to get in with. I had my appointment scheduled for the next day after I called. I was able to get everything done in one visit and the staff was as detailed as my former dentist was, going so far as to do the gum measurements and oral cancer screening. I felt like the cleaning and check up was done completely and thoroughly. Cons: Being as this is a corporate practice and not a local dentist, it loses some of its appeal and comes across as very 'corporate like' instead of the warm friendly atmosphere I was used to. Everyone was kind and polite but very no nonsense and I'm more used to some friendly banter from the previous place I had been to. I also found it strange that I was immediately taken back for Xrays without inquiring if I wanted them done first. Luckily, that is something that my dental plan covers. I also found it strange that after the exam and Xrays, I was taken to a billing specialist that went over the price of everything before moving on to doing the standard cleaning checkup that I had scheduled. It almost seems as if they are trying to sell you or upgrade you on services first which I haven't ever experienced before. At all dentists I have been to in the past, a standard cleaning and exam was done and then billed to insurance without running through the bill with me first. Maybe this is typical of other places? At the end of the day, I would continue to come to Aspen but aware that I am losing some of the warmth and sense of caring that I experienced at my local dentist. They do get the job done which is still a plus in my mind. read more

No ethics. I complained about my tooth hurting that they had previously put a crown on. I had already paid for the work, or so I thought. They had a "senior dentist" look at the tooth and said he was "the head of The University of Pittsburgh Dental School." He told me there was no way I was in any pain. The guy was literally yelling at me with a bunch of younger employees standing over me and glaring at me. This was clearly intimidation. I am in a chair, horizontal, mouth open, and he was yelling at me. I never went back and had to go to another dentist and a DDS for a tooth extraction and an implant & crown. Aspen dental then turned me into a collection agency for a filling that they never performed. The collection agency said it was part of contract I had signed and I was on the hook even if they did not perform the work. We settled verbally for approximately $125.00 if I paid right then and there on the phone. Please do not go here. read more

I don't like Dentists (sorry) never have. It talks a lot for me to walk through the door and sit in any of those chairs. From the receptionist to the ex ray tech, the hygienist and the dentist were completely awesome and made a "scaredy cat" like me comfortable and safe. The work was done quickly and professionally and I am HAPPY again with my smile. Please give them a chance- you will not be sorry! read more

At first we had a good experience here. The dentist was very upfront and honest, or so we thought. After issues with other Aspen offices we were happy to find someone who we thought had my husbands best interest in mind. This ended up not being the case. We received poor quality product that is not the correct fit. After bringing this to the dentist attention we were told we could no longer be helped by Aspen. Now my husband is stuck with improperly fitting dentures and we are going to have to go elsewhere to get new dentures made. read more