Dr. Eric and his staff at Aspen Dental are phenomenal! Each time I step foot inside this office I feel like home which is odd to say because it's a dentist office! I recently lost my front teeth and called them immediately had an appointment the same day and walked out with a new smile! Special shoutout to Dima for making my smile pretty again. Definitely recommend this place to anyone. read more

Super friendly staff. Got in right on my apt time and was only there for 30 minutes. A little construction going on, on site right now but don't let that scare you away read more

the staff were great but i was charged more then i was told, took me forever to get the problem fixed, it went to collections and i got the head office and they took off the charges that i was being charged, will NOT go back to them again, this is the one in greenwood, indiana read more

Not a huge reviewer or rater of places, but I had to give them 5 stars! Professional, nice, high-tech office, fit me in last minute! I am a lifer now! read more

Moved to Denver and tried City Park Dentist. I was not impressed and the staff at the phone number listed told me they didn't make reservations and someone would call me right back. 3 days later someone leaves me a voicemail and gives me another number to call for an appointment. After calling that number the guy tells me, "I don't know who gave you this number be we don't set appointments." At that point I decided to look elsewhere. Aspen was great and I'll be going there from now on. read more

I went here because I thought I had a cracked filling/tooth (I saw it in the mirror and my floss kept getting stuck on it). They were the only place open on a Saturday and I was leaving for 3 weeks on a work trip. They said it was not cracked. I was flossing today and an entire chunk of my tooth came out. Now I'm on the road for another 2 weeks and have to find a dentist to fill it back in. How could you miss a cracked tooth? I won't be going back here. read more

After years of dental procedures/surgeries I've never looked forward to a dental visit -- until this place. These peeps are awesome -- Krissy did my cleaning which was excellent. She and Dr Rossow, helped me get a referral to a sleep center for snoring/apnea. Great service overall and fantastic personnel. I'd recommend this place to anyone. read more

This review is not about the dental care, but the experience. I had an evening appointment and they asked I move up 40mins. I agreed, and then they made me wait over an hour - I could've come for my original appointment time and still been seen late. They never provided updates about the delay and when I asked why I was asked to come in early they stated "I think the dentist wanted to leave early" and shrugged. Got roomed and then had to continue to wait. They also had club music playing loudly throughout the lobby, not very professional. read more

I started going to Dr. Nishimura because I was tying to find a dentist closer to my work. Oddly, I found a Groupon for Aspen Dental which listed a discount for bleaching trays with the added bonus of free bleach for life. After some research and seeing the great reviews, I decided on Aspen Dental. I had been a loyal patient of Aspen Dental for a number of years ~5 under Dr. Nishimura. He really took the time to get to know his patients and like many I struggle with dental anxiety due to a bad dental experience in my past. He took the time to get to know me and my anxieties. Sadly, Dr. Nishimura has retired. Since Dr. Nisimura is no longer working at Aspen, not only have I not been to the same dentist twice, I also have not had the same assistant. None of them know anything about my dental anxieties. I'm not sure how a practice expects to get to know their patients or any issues they my have by the constant rotating though assistants/dentists. They really should make an effort to build relationships with their patients by keeping some consistencies. Lastly, the thing that brought me to Aspen Dental in the first place (my bleaching Groupon) as silly as it seems, is the one small thing that they did not honor when they switched owners. They are now charging a fee for the very thing that brought me to Aspen Dental in the first place. I expressed that I was surprised/upset about this to both the Dental Assistant and the billing gal on my way out. Surprisingly, neither of them seemed to care or acknowledge this. After the recent experience of getting tossed through different dentists and assistants and them not honoring a simple "life time" bleaching, I will not be back. I will take my estimated $1850+ crown and other dental work else-ware. read more

Great practice all around. Friendly office staff and beautiful office space. I'm not a fan of the dentist but they are amazing professionals. Krissy was my hygienist today and she did an incredible job!!! Love this place. read more

I would strongly advise on getting a second option if given an expensive diagnosis at Aspen Dental. After being told I needed $5,000+ of dental work (with no symptoms and no issues at previous checkups), and being seen by their "closer" who offered a discount only if I paid in full that day, I got a second opinion from 4th Ave Family Dentistry, who said there was absolutely nothing wrong with my teeth. I used to love Aspen Dental when Dr. Nishimora ran the practice, but I was pretty horrified by this experience. read more

Aspen Dental is a solid, dependable, PROFESSIONAL in every way practice that I trust. I have tried other dentists in the area and found many, while good at what they do, employ unprofessional staff that have improper training, discuss personal details of other patients and even the dentist him or herself! (one casually told me where the dentist lived. about his love life and other personal details I never asked to hear) . It is so easy to understand that I was so relieved to find Aspen Dental. This is a no-nonsense, classy and professional environment reminiscent of the level of service that used to be expected everywhere. The reception staff is courteous, quiet when discussing patient details, dignified (no gum chewing or gossiping about dates, etc.) and top notch all around. Dr. Rossow pulled my wisdom teeth and made the experience as comfortable as he could, even though I was quite frightened at my age, he was such a pro! I recently had my teeth cleaned by Natalie, after I had not been to the office for more than a year due to the pandemic. WOW, she quickly repaired all of the damage with a smile and was so kind and considerate. No nagging, chiding, insulting remarks or talking the whole time about grocery trips, etc. What a professional, I credit a great experience to Natalie's mature, kind, amazing way with her patients. I have referred others to Aspen Dental and will continue to in the future. read more

Been going here for years. I've had everything from simple cleanings and checkups to root canals and gum grafts. The team here are professional and kind. Today, I had a filling replaced with much help from Yaz. She made me feel at ease and completed the task in a matter of minutes. Thanks, Yaz! read more

I've been going to Aspen Dental for about eight years now. I can't recommend them highly enough. They have handled my fillings, root canals, extractions, crowns and an implant, all with the highest degree of competence and professionalism. They will also ensure your treatment is as pain-free as possible. I very highly recommend. read more

This is the first Yelp review I've ever posted but I feel compelled to say Dr. Turner, Chelsea, and Anjali do exceptional credit to Aspen Dental! They were extremely professional yet absolutely kind, courteous, and above all... fun. I think it's safe to say none of us enjoy dentist visits but these wonderful ladies will change your view. It was like hanging out with friends. I had gone to Aspen Dental to replace a broken crown. It was a two-part process I dreaded but I actually looked forward to the second visit because these incredible women made my first visit so great. I highly recommend seeing them for any of your dental needs. You won't be sorry. read more

Aspen Dental is SUPER clean, the staff is very thorough, and it is clear that the customer relationship is very important to them. Yaz, Alli, my hygienist (sorry, can't remember her name!), and Dr. Sales were beyond excellent at every step. Alli really went the extra mile to help out with billing questions and made sure that I understood everything about charges and payments. After an awful trip to another dentist in town, I was so relieved to find this office! read more

Finding a dental office where you will feel comfortable is very important. The staff at Aspen Dental has done a great job. After seeing how great they were to my daughter I decided to switch care from my current dentist and I'm glad I did. Jaime provides very valuable information during my cleaning and answered all my questions. Communicating with patients is key to set up and maintain a good relationship and I felt very comfortable with Jamie. Alli is wonderful! Her energy is always great and always has a smile. I'm definitely happy and know I'm in good hands. 100% recommend this place!! read more

If you are like me , always get nervous about your dental appointment this is the right place for you ! Dana is awesome!!! I was really nervous about my procedure and she made me felt so comfortable ! She explained everything clearly and make sure that I understand what she is about to do ! Dr Rossow is awesome! I did not feel a thing when he pulled out my tooth ! I highly recommend this place ! Request Dana and Dr Rossow ! read more

I've been going here for about 3 years now and will continue! By far, the best dentist office I have been to. The office is very clean and modern looking with Asian flair. Dr. Nishamura is always so friendly, gentle and shows interest in your personal life. I have only had Dr. Anderson once, but very nice and energetic. The dental hygienists are AMAZING! I HIGHLY recommend Cathy!!! I have had her most of the time I've gone here. She is super friendly, we always laugh and have a good time, and takes her time putting extra care into the work she does on you. Definitely request Cathy, if you can. I've never had any problems here, my teeth always look and feel great. Plus, they throw in neat perks like coupons here and there, referral bonuses and free teeth whitening gel, if you get the trays done there (which are cheap). Thank you Aspen Dental for all of your great work! read more

This is the best dental place in Colorado ! I love everyone from the girl at the front desk greeting you by name , to the assistants like shay and Cassie , got a cleaning my Nicole and everything was so perfect. I see Doc Roz and he is so gentle and kind . I would tell the world about this place but I also want to keep it a secret. Thank you guys, love you bunches :) read more

Not the same without Dr. Nishimura, he was absolutely wonderful. The hygenists are still very good so I keep going back.

I had my first visit to Aspen Dental today. The staff was professional and very courteous. Dana, a hygienist gave me one of the best cleanings I have had. If you are looking for a dental office I recommend Aspen Dental and Dana. read more

I don't write tons of reviews but this is one worth writing.... What great work Dr. Rossow and his team do!! I'm so impressed with his knowledge and his integrity to do what is right. He is transparent with your oral health. Diagnosing all he sees and then prioritizes the most urgent needs so that getting your work done is manageable. He does an excellent job explaining things so that it is clear and easily understood. I love the fact that he looks at the whole picture and helps you make the best choices for yourself and your overall health. I wish more doctors had his integrity and passion for their profession, while sincerely caring for their patients. I'll be sending my son over for his dental work. read more

I usually have a little anxiety about going to the dentist from all the bad dentists I've had in my lifetime ( 59 years). Now that I've been going to Aspen Dental for over 10 years I don't have the anxiety. Yesterday I had a cleaning by a new hygienist, well new to me, Genia and I have to say hands down it was the BEST cleaning I've ever had in my lifetime. A couple of reasons. She was very gentle and tender, efficient and didn't chat with me and was very professional. Usually my gums are always soar or the jaw aches from keeping it open so long. That was not the case for this cleaning. She was fast. I made a point to already ask for her for my next cleaning. Good hire there Dr. Rossow!!! She is a wonderful addition to the already fabulous team you have employed there. read more

I went in for a dental emergency, a crown that was temporarily cemented by a different dentist came off and I was experiencing sensitivity and unable to chew on that side of my mouth. The temporary cement lasted a few years and in that time my dentist closed her practice so I tried Aspen Dental. Because I was a new patient, they would not do anything until they took x-rays and did an exam. When the actual dentist came in about 45 minutes later she said the remaining tooth looked good and would be able to permanently cement the crown on but I needed to talk to the office manager first. After another half hour, the office manager came and brought me back to a conference room and informed me that the only way I could get the crown cemented back on was if I agreed to a complete deep scaling/cleaning that would run about $3000 of which the insurance would only cover about half. I explained that I didn't have $1500 so she offered financing. When I said that due to losing my job I can't commit to a monthly payment right now, she still tried to get me to have more done than I could afford. When I explained that all I could pay for right now was to have the crown put back on she said the dentist would not do that unless I made an appointment to have some of the deep cleaning done and then and only then would they permanently cement the crown. They made me feel horrible about not only being unable to pay their pricing but not having enough money to properly take care of my gums. They tried to tell me that the crown came off because of how bad my gums were when in reality it came off because it was never permanently cemented on. I had to request my crown back and leave. I ended up crying the whole way home as I have no idea where to go to have the crown permanently cemented back on. This is an awful way to treat human beings. read more

I had a challenging experience at Aspen Dental this week that I'd like to share. This is my first time ever writing a review of a business. One thing I liked was the upfront conversation on finances with staff on your first visit to the office. Finances + good dental services was not something I am used to, and was grateful when the office contacted my insurance to let me know what would likely be covered. Unfortunately, that the gap between what was estimated to be covered and what was covered was in the $500 range. Additionally, unfortunately, my address had been recorded incorrectly, so I didn't get a bill until I had a total of near $1,000. While I, of course, bear some responsibility for not checking in on why I hadn't received a bill, it was pretty shocking news after the estimate was much lower. The reason I am leaving a review is that my conversation with the admin office was incredibly patronizing. Paying a bill this size is not easy for many people (especially - an unexpected bill!). In trying to express that I was told that "the money wasn't a problem for me" and that I was just trying to prove a point. I was shocked and upset by the bill, but more so by the tone the office used in our communication. read more

I have been a patient of Aspen Dental for 14 years and so has all of my family. However after missing an appointment ( I called that day to make a new appointment) I was told I would have to call on the day I want an appointment ( right when they open) and if I am the first 5 callers I will get an appointment. I explained that I am a teacher and cannot do that but must have notice to get time off and coverage. Even after explaining my situation, I was told I could call on a Saturday. Sadly because of this, I will not be returning to Aspen Dental. Their customer service is horrible and this is not the first time I have had issues with them. read more

Another example of this place changing since Dr. Nishimura retired. I hate to write this review....as I had wonderful experiences at aspen dental under the care of Dr. Nishimura. I always found him to be honest and was very happy as a patient. Things have changed. I will not be returning to Aspen Dental after this visit. I went in for my regular cleaning and X-rays and upon check out they told me I owed $81. I found this strange since my preventative care is 100% covered by my insurance. I questioned the amount and was told "that's what Cigna came back with when we put it in the computer." Strange, but I was in a hurry to get to another appt and gave them the benefit of the doubt. Yesterday (the morning after the appt), I logged into Cigna and reviewed my coverage. Sure enough, my in network and out of network preventative care is 100% covered. I called aspen dental and was again told that this is what Cigna said I owed for the appt. I called Cigna and confirmed that this visit should have been free. The Cigna rep was kind enough to call aspen dental with me on the phone. We spoke to the office manager and she said "you had services above and beyond a normal cleaning." Huh?! She said I had extra X-rays taken. I told her that they took the same # of X-rays yesterday as every cleaning I've had for the past 20 years, and if extra services were being performed that I would expect the hygienist/dentist to discuss this with me first. She pretty much said she didn't know and that a supervisor would call me later: Cigna again confirmed that the bitewing/front view X-rays and cleaning is 100% covered. 6 hours later I still hadn't received a call, so i called back. I was told the supervisor left and would call me Monday. I said that was unacceptable and asked to speak to someone who could resolve the matter today. A woman got on the phone and I re-hashed the story and told her how disappointed I was. She said "You didn't receive extra services. I don't know why you were told that. This is what Cigna says you owe." Now I am annoyed because every time I call I get a different story, and a different excuse as to why I was charged $81. I told her I spoke to the office manager with Cigna that morning, and Cigna is covering the visit 100%. She again told me that Cigna was the problem and my money wouldn't be refunded. I said if that's the story they are sticking to than I will dispute the charge on my card since Cigna has confirmed that no money should have been collected. She finally agreed to refund my card. I won't be returning to aspen dental. It's clear that they collect extra money from you, and blame it on your insurance company. When Cigna was on the phone, they made up a story about extra services that never took place. The least they could do is keep their story straight when ripping off their patients. This place has changed, and I will be finding a new dentist. After seeing the response from Eric, I was compelled to respond. I am not confused by insurance. I have used insurance successfully for many years, and can assure you I understand how it works. Your staff made up stories as to why the money was charged....all while Cigna was on the line explaining that they were not charging this amount. I have been consistently charged by your office for routine cleanings, and NEVER received a reimbursement. I checked with Cigna, and your office should have refunded all the Money it collected (about $30 per visit). Stop explaining away your poor practices. I will not be returning to aspen dental. read more

Drs. Nishimura and Rossow are the best dentists I have ever known. Last week I had a very significant abscess on a lower jaw tooth and was in a lot of pain. This tooth required a root canal which was inevitably painful ANYWHERE. I feel so blessed to have had these 2 DDS's perform the dental procedure for me. The process involved 2 office visits both of which were emergencies and I got right in with Aspen Dental. The Dr's. follow up was amazing, timely, caring and professional. All of the staff are on the same par as are the DDS's as well. Keep up the great work, people! Should I ever be in that kind of pain again I wish to be under the care of Aspen Dental. Diane...Thank you for all of your hard work in filing with my dental coverage! Rebecca read more

Although I have only been in for an initial exam and cleaning, I was also very impressed with Dr. Nishimura and his staff. They were very professional, efficient, thorough and friendly. They have all the latest toys. The ultrasound cleaning was a breeze -- no more scraping! And it was amazing to see my old fillings up close and in detail with the digital camera pics. I assumed there would be pressure to purchase a lot of cosmetic work to cover the costs of all this technology, but the Dr. and his staff were very straightforward and honest about costs, etc and I did not feel pressured. I'm looking forward to my next exam there. Thanks to other yelpsters who recommended this office! read more

I had another great experience here. The staff is friendly and knowledgeable. The office is extremely clean and the equipment appears to be well maintained and state of the art. This time I was here for my 6 month cleaning and Danielle did a great job. I've read some of the negative reviews posted recently and I'll I can say is that wasn't my experience at all. I'm sorry that those people had a bad experience and I hope that Aspen Dental has done everything they can to rectify the situation. I will continue to use Dr. Rossow as my dentist. read more

The facilitiy is beautiful. All of the staff members were knowledgeable and entirely professional. It was actually an enjoyable and calming experience to have my teeth x-ray'd and cleaned. Dr. Nishimura hands down gave the best overall impression of any dentist I've been to. read more

Fantastic choice for a dentist! I really appreciate everyone at this office, and I have full confidence in the care that I am receiving here. They are a bit of a drive for me, and I will continue to make the trip because they are really that great! read more

When Roger Nishamura owned the practice it was top notch! Since the new ownership change, things have been steadily running down hill in favor of profits over customer service. I can not even remember the year I starting going there but it now has to be close to 20 years. To my comment about profits, you are pretty much required to make appointments 6 months out when you are there for a cleaning. God forbid you would have a work requirement that interfered with that appointment. In my case I had an appointment for this Thursday for a cleaning that I needed to reschedule. When I called to do so I was told she was already into April with nothing else available (a set back of 45 plus days). In short take your appointment or leave it was the message! I have other instances of this type of thing and I finally have come to the conclusion that everything under the new management/ownership is stacked in favor of profits! If you want to be treated as a person and not a number, this is NOT the place to go! read more

I love this office and I recommend them to everyone. I have seen both Dr. Anderson and Dr. Nishimura and they are great. They are personable, yet very efficient. I love that they are open late(most dentists and doctors seem to close at 5), so I can get evening appointments and they are great about working with my schedule. The office is spotless and they are ahead of most dentists with their technology. If you need a new dentist, I definetely recommend going here! read more

The dentist has always been a pleasant experience for me. It's never been painful and I was always in and out in 30 mins. Here it took over 1 hour, I had to wait 10 - 15 mins for the Dr., it was super painful and the hygeniest told me next time I could do a topical anesthetic (seriously?, be better at your job) and the hygienist made me feel like I wasn't taking good care of my teeth even though I floss daily and brush twice a day. Overall it was an unpleasant experience and now I owe them $160 for a treatment that was not explained and not covered by my insurance. I won't be returning. read more

As a patient I generally enjoyed my experience and found the staff to be friendly and helpful, but I moved to the east coast and asked (very nicely) via email and phone if they would mind sending my medical records so I can share with my new doctor here. My email was never returned so I waited a week and then called (still friendly) and asked the lady on the phone to please email to me. She said she would, but over 5 hours later I had still not received the email so I called back and nicely just asked if it had been sent and if not if they would mind resending...the lady on the phone was extremely rude and combative saying that I wasn't being patient enough and that files can take a long time to send (what via carrier pigeon? It's email..!) and arguing with me when I just asked very nicely for the files. It became apparent that when you are giving them your money they're all happy and smiles, but once you leave they treat you like garbage...unfortunate experience and a terrible face to be representing the practice answering the phones! read more

I had been going to this office for about a year and a half, until I realized they were sneaking in additional services that were not relevant to my visits. I was an out of network patient which, with their unethical antics, left me paying over $200 on the last cleaning because they added very unnecessary X-rays that they already had. I would not recommend them solely because they are unethical read more

Super happy with these guys... they are not in our network and this was an emergency appointment since our regular dentist is on vaca... and they knew this... but they were super accommodating, gave us good advice and overall could not have been better read more

My experience here was delightful from start to finish. The assistant dental hygienist was very pleasant and professional. The hygienist herself was extremely gentle, knowledgable and delightful. She explained everything she was seeing and doing so I'm well informed about my mouth and know the problem areas. I don't have dentist anxiety but I would think if you did, this would be a great place. Everyone was gentle and reassuring-- I hadn't been to a dentist for 3 years. Dr Nishimura was also very pleasant but my time with him was shorter, there just wasn't much to do in my mouth! At the end, I had a coupon that made it super affordable. Hooray to finding my Denver Dentist! read more