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    Ask the Community - Aspen Dental

    Arizona Oral and Maxillofacial Surgeons

    Arizona Oral and Maxillofacial Surgeons

    3.9
    (37 reviews)
    25.1 mi

    As of today, I have not had my procedure yet. My review therefore, is based on something else;…read morecompassion and human kindness. The scheduler I was dealing with learned of an issue in my life that was severely impacting my ability to function. When I told her the situation, she treated me as if she had known me for years, instead of having just met me. That's rare these days in my opinion. Imagine my surprise when I received a card about 2 weeks later signed by about a dozen people in the practice! If I am given that level of service and support during and after my procedure, a 5 star review won't even come close- go higher!

    A few years after a root canal, I was having pain in the same tooth and I also noticed a fistula…read morenext to the tooth. I went back to the endodontist who performed the root canal and, after spending a few hundred dollars on a 3D xray, he couldn't see anything wrong with the root canal. He recommended I see Dr. Wood. I had to wait a month for an appointment and, about a week before the appointment date, I noticed that the fistula was gone and the pain had dissipated. I called the AZMOS office and spoke with a new patient rep who encouraged me to keep the appointment because Dr Wood would be able to diagnose the problem. The office was very crowded and felt chaotic. When I was finally called into the exam room, the first thing I was asked was whether I wanted to be put out for my procedure. I was only there for a consultation. I was not impressed with the staff or the way patients were handled. After having two more X-rays taken (they said they couldn't read the X-rays that the endodontist had taken), Dr. Wood couldn't figure out what was wrong. He didn't push me into anything, which I appreciated. I returned to the waiting room and had to wait again. I did not have insurance and had to pay out of pocket. One of the receptionists told me my total and charged my credit card. About a month later, I got a bill for an additional charge. When I spoke with someone from the billing department, she told me that they had made a mistake and hadn't charged me enough. She didn't apologize and was pretty rude. After not getting any diagnosis or closure with my problem, the extra charge was upsetting. I would not recommend this practice to anyone. No one filled me with confidence and they don't seem to believe in treating their patients with respect. It's all about the money.

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    Arizona Oral and Maxillofacial Surgeons
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    Aspen Dental - cosmeticdentists - Updated August 2026

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