This is THE place! Love the therapy dogs and the vibe. Everyone is excellent and I feel very…read moresupported and well cared for!

had to see another dentist to be seen for an emergency, this also happens to be on the same day I…read morehad an appointment that was cancelled for not confirming, they still won't fit me in. Had to go to my primary care doctor who referred me to someone who could see me that day MY NEW DENTIST

where to start? Due to my health history and past negative dental visits, I need a lot of work to…read moreget my smile back. I scheduled a cleaning and consult with this office. I honestly wasn't sure how Ifelt about my experience because I have so much dental specific anxiety. The office scheduled a crown for a front tooth. once seated in the chair, I started feeling eye apprehensive. the doctor came in to discuss my concerned and made me feel so much better. I feel as though saving this tooth was a lot of work. Both the doctor and assistant were simply amazing. I honestly wish I had come to this office sooner. I don't really look forward to the work I need done but definitely am looking forward to getting my smile back! I feel like I could cry knowing that they care as much as I do and handled absolutely everything the way they did!

Spoke to office manager Hector, received an explanation for Dr. Nagy's short notice of not…read moreaccepting new patients (cancelled 3 days before appointment.) I respect the reason for her decision, but would have appreciated some acknowledgment for the inconvenience it cost. Hector did his best, only lost his cool momentarily.

I had a very uncomfortable and concerning experience with this dental office and would strongly…read morecaution others before going here. I scheduled a new patient appointment approximately two months in advance. Prior to being seen, I was encouraged to enroll in the office's dental membership program months before my actual visit, which was unusual and, in hindsight, appears financially motivated rather than patient-focused. The appointment lasted close to two hours, yet I only spent approximately 20 minutes with the dentist. During that time, the dentist made unsolicited and unsubstantiated claims about my overall health, stating she could identify "gut issues" based on my appearance. She then strongly pressured me to see a specific outside provider charging approximately $1,600 per visit, and implied that any dental treatment would fail if I did not follow her recommendation. This was inappropriate, outside the standard scope of dental care, and presented in an alarmist and coercive manner. The interaction was distressing enough that I left the office in tears. After my appointment, I attempted multiple times to obtain information about my X-rays, recommended treatment, and an estimate of costs. I called the office approximately 10 times, and each time I was told that staff were unsure and would follow up, but I never received a clear response. I was eventually told that this information could not be provided over the phone, which had not been communicated to me previously. The lack of clear communication and inability to provide basic information about my treatment plan added to the overall confusion and frustration. Following this experience, I attempted to cancel the membership. My written cancellation request was ignored, and my card continued to be charged. I was only able to stop the charges by contacting the third-party provider (Clerri) directly. Only then did the office acknowledge the cancellation. I was not provided with any information indicating that cancellation had to be completed through a third-party provider, and this requirement was not clearly communicated to me. Even after cancellation, the office continued to send repeated messages attempting to schedule appointments, despite no indication that I wished to return. Subsequently, I was told I was responsible for paying the full cost of services (cleaning and X-rays) that had already been covered under the membership plan. When I requested written documentation or a policy supporting this retroactive billing, none was provided despite multiple requests. Attempting to charge patients for previously covered services without a clearly disclosed policy raises serious concerns regarding billing transparency and fairness. I did not receive or sign any documentation clearly stating that this was a yearly membership or that I would be financially responsible for the full cost of services if I chose to cancel early. The office also indicated that they would send the disputed balance to collections, despite not providing documentation supporting the charge. Additionally, the office failed to provide my dental records, including X-rays, after I requested them. The office indicated that records would be released once the balance was resolved, suggesting that access to records may be contingent on payment. Overall, this experience raises significant concerns regarding ethical standards, billing practices, and respect for patient rights. I would strongly advise others to exercise caution before seeking care at this office.

First red flag. This dentist pumps radon into her water lol. Terrible intake. Had to send xrays…read moretwice. I had to send while on the phone to make sure they received & even though they were recent (within 3 years) she still made me get a new xray I didn't need to make more money. They make it out to seem like they can reimburse through insurance but they don't and make you do all the work to reach out to insurance to get reimbursed which I never did because they never confirmed they were out of network. Never again.

Love the new office. It's very clean and the technology is up to date. Dr Siler and her staff are…read moresuper friendly and knowledgeable. I've been getting my dental work done for many years and never had a problem.

When I moved to RI, I found Capitol Hill Dental on Smith Street in Providence, RI through my…read moreinsurance. The office was conveniently located and walkable distance from my apartment. There is also a small parking lot in the back. When I enter the building, I go downstairs for general dentistry. There is a small waiting room with a few chairs and the hygienist will bring you back to the room when ready. I never had to wait more than 5-10 minutes before meeting the hygienist. From February 2022 to September 2024, I went to Capitol Hill Dental for all my dental visits mostly for just cleaning and exams. The front desk staff and hygienist were always very friendly and we had great conversations. My teeth came out clean and were healthy. During my visit in September 2024, the staff informed me that next month Corporate has moved the general dentistry dentist and hygienist to another office and this location was going to be closed. They offered me to make my next appointment in that other office in Johnston or Scituate or to change dental offices. I decided to look for another dentist office in Providence since it is more convenient.

Dr Broess is knowledgeable and gentle. He explains the orthodontic process in detail. His office…read morestaff greets you with a smile and answer as many questions as they possibly can. He came highly recommended and is an alumni of Harvard University. I am just beginning my alignment but I feel confident and comfortable that I have made the right choice!

Dr. Broess is great. My daughter is autistic and she has a lot of sensory issues but our experience…read morewith Dr. Broess has been very positive. He's super nice and very understanding. Highly recommend

I have been a patient of Dr.Hagerty at Atwill Conroy dental for many years,and the care,from…read morehygenist, receptionist to dentist is second to none . everyone is attentive and seems to genuinely care about you. appointments are on time never rushed. Liz is on the ball and Jackie the hygenist is top notch i highly reccomend them for your oral health. Richard Espeut

Dr. Hagerty and his staff are the best. From the minute you arrive the attention is on the patient…read more I happen to be the worst one. They have helped me overcome my fear and are just so pleasant. I am not the best patient or am I on time. They still make me feel so calm. A special to shout out to Liz, always so pleasant and kind. Thank you too all.

I came here for a root canal. I was very uncertain on what to expect since I had never been in…read morethis office before, but they were part of my dental plan network. Jamie, the receptionist was very sweet, nice and friendly. Dr Nho was my endodontist and I told him about my fear of needles, so he applied a topical anesthetic first, then the novocaine needle. The procedure was very smooth and I felt no pain whatsovever. He was very good about explaining what he was going to do and the tools he was going to use to perform the procedure. Great experience. Definitely a recommended office for those needing dental work.

One of the best dental visits I've ever had. Julia was a wonderful, attentive, and knowledgeable…read morehygienist who I felt in great hands with. Dr Liu was so nice and made me feel comfortable & confident. I can't recommend this office enough!

Dr. McFarland is the best general dentist in the state by far! He is an awesome guy with great…read morebedside manner, makes you feel comfortable in the office and has a decent sense of humor. I wouldn't trust anyone else with my teeth. And Jen is the best hygienist in the country! Just an awesome person who does a really thorough job. It's the first place I've seen some newer techniques like 3D and showing me the actual problems with my teeth on the screen in real-time. The office is clean. It's very efficient when you go- in and out. Do not miss your appointment though! There is a decent wait for things like cleaning just like other dentists around but I have been accommodated when there was an issue that needed quicker attention.

Absoloutely awful dentist office. I would give 0 stars if I could. The hygienist that worked on my…read moreteeth was awful. Very unprofessional and rude. She told me I had to go back for an early appt instead of 6 months. Well, I was given an appt 8 months out. This was not earlier but two months later. Looking for a new dentist. Don't go here. If I don't find one then stuck here.