I went to Aspen dental just for a cleaning in fact I let them know that when I made the appointment [[HIGHLIGHT]]The receptionist in the front office was extremely nice and personable, as was the Dentist.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The girl doing the x-rays was not rude, but as they say did not have any type of bedside manner[[ENDHIGHLIGHT]], [[HIGHLIGHT]]the dental hygienist on the other hand was very rude as she was doing the exam of looking over all my teeth she was digging in with the pic and made the statement that my gums were bleeding and I said yeah, I guess they are that really hurt her digging in with the pic and instead of you know saying something likeI'm sorry this is what we have to . She looks at me and says well it's because of the plaque buildup on your teeth as I said very rude[[ENDHIGHLIGHT]] it is only been about 7 to 8 months since I went to the dentist and had everything checked. Everything was fine. Had my teeth cleaned. I go to Aspen dental and after the exam was told that I needed $11,000 worth of dental work done and 5,000 and something dollars of that would be my portion was also told that they won't clean my teeth at all unless I have all this dental work done so that all been said [[HIGHLIGHT]]I was very disappointed and will not go Back to Aspen dental[[ENDHIGHLIGHT]] read more

I took my daughter there for a normal routine check up and when the hygienist poked her gums her mouth filled with blood and she was sobbing. Then when we were checking out, they wanted to do a hygiene check before her two fillings and wanted her to have retainers after the fact, even though she's never been talked about braces or anything of the sort. They wanted me to spend $600 for it but the fact that they didn't even clean her teeth, they took a few x-rays then poked her gums till she bled and talked about getting braces first then a retainer. So me nor my daughter are ever coming back. read more

So my first visit there was not a good one. [[HIGHLIGHT]]Staff was friendly but nobody seem to want to understand what my pain was.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I didn't get asked what was going on and was treated more less like a number instead of a patient in need of help.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was seen by three people and not a one even asked what's really going on.[[ENDHIGHLIGHT]] I did end up leaving and was able to get into another dentist that was local. As soon I came there they wanted to know why I was in pain and seemed to care. Addressed my problems instead of being seen by multiple people. I can't stress enough how much of a better job the second dentist did over Aspen Dental. Very disappointed in the service I received. [[HIGHLIGHT]]My advice is to treat people like people not numbers.[[ENDHIGHLIGHT]] read more

From the beginning to the end....perfect. I'm 68 and this has been the best exam and cleaning. I've kept my teeth in good shape by getting 2 cleanings a year for 50 yrs. By far best initial exam and cleaning. [[HIGHLIGHT]]Shout out to Abi and Allison at the front desk. Acknowledged you as soon as you walk in even though she was helping someone else. Can't get anymore professional.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Watched as they interacted with a young child. Super friendly![[ENDHIGHLIGHT]] X-ray Tech- moved like a finely oiled machine, explaining everything as she went. Super friendly! Hygienist: Jessica, all I can say is wow! Super efficient and probably the best cleaning I ever had. Explained everything as she changed from instrument to instrument. Also super friendly! Dentist: Dr. Loyd-took the time to explain everything. Very friendly and took a few minutes just to talk. I was a new patient so everything was free, exam and X-rays. Just paid for cleaning which was reasonable for what the hygienist did. I can say I wish I had this crew my whole life! read more

I would highly suggest going anywhere else. I went in for an emergency appointment because of severe jaw/tooth pain. [[HIGHLIGHT]]When I called I made a point to tell the lady that I'm pregnant (I'm a first time mother) and she said that was fine and there would be no issues.[[ENDHIGHLIGHT]] I also made sure that I selected "yes" to pregnancy on the new client paperwork. [[HIGHLIGHT]]When I was brought back the assistant seemed shocked to hear that I was pregnant and started giving me attitude saying I needed a letter from my OB.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]This was extremely frustrating since it was my first time hearing about this after making sure to tell everyone I talked to that I was pregnant.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]While I understand that I need the letter, the attitude given by her and another assistant was disgusting.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When I asked about how this miscommunication happened all I got was a sneer and "you needed to call us not the call center."[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Why offer a call center to make appointments if it causes problems like this?[[ENDHIGHLIGHT]] That was the point where I had to walk out. [[HIGHLIGHT]]I will admit a solution was offered by calling my ob and obtaining the letter, but I will not stand for the attitude.[[ENDHIGHLIGHT]] At that point I couldn't be sure of good care as the dental assistants clearly don't like people or their job. [[HIGHLIGHT]]Please consider going elsewhere for dental care, as the assistants seem to catch an attitude at the slightest inconvenience.[[ENDHIGHLIGHT]] read more

I had ,a first appointment with Dr. Douglas,however The hygienist proceeded to tell me that if I didn't purchase the "deep scale cleansing" that my only alternative is, "dentures "! She then left without cleaning my teeth. She was very rude and dismissive and so I left Without ever seeing the dentist.Aspen dental Called me 20 mins later and offered a refund that I never Received.poor place ,poor staff, they seemed really snobby In Mcminnville, Tn Aspen dental on Smithville hwy. read more

This dental office tries to force procedures on patients that do not need them. Plus one of the dentists said I had three cavities. Then when I went back another dentist said that that was wrong and I did not have any. Then they proceed to try to force me to replace a perfectly good cap, then they try to force deep scale cleaning on me three times at $350.00 for each visit when I didn't even need these procedures, but I had two but they wanted more money from me. They charged me for three fillings that I never had and I still have a credit for 150.00 that they will never give back to me. This place is just a money grabbing place. Taking money from people who can afford groceries. They manager and billing people are the worst I have ever encountered in my life. [[HIGHLIGHT]]Then who ever called me to confirm an appointment and I told them to cancel it, the began to get rude and disrespectful with me.[[ENDHIGHLIGHT]] What rotten people. read more

Yall, save your money, time, and sanity. This place is an absolute joke. The hygienist, front desk, and dental assistants are sweet but they management and professionalism is lacking. I had a consultation October for two procedures. I had one done and they had no notes as to what the other was supposed to be at all and guessed as to what it was based on what I said. The first procedure was supposed to be a certain price. I pay it. Hundreds out of pocket. Get the appointment and they dump a ton of sonic care products on me they never explained I would pay for. Then every virus I go to I have another balance from that same appointment. [[HIGHLIGHT]]I call, Nicole the office manager can't even explain why I have a balance nor will give her name when she answers or you ask for an office manager.[[ENDHIGHLIGHT]] My insurance said I only owed 191 for the visit. Explain why they are asking I pay 400 total. SCAMMERS. read more

Great friendly service. The only appointment system was very user friendly and made making an appointment for me very easy. Their X-ray equipment they use is very nice as well and I found them to be thorough in the exams. read more

Aspen Dental - McMinnville, TN - 3D xray - General Dentistry Near Me - McMinnville, Tennessee

I recently relocated to TN and experienced a dental emergency. The only dental office within a 50-mile radius that accepts my insurance is Aspen. So I did my usual search, yelped them, and after reading the reviews actually contemplated heading back to California to handle my emergency with my old dentist. Due to the costs of fuel or flying, I decided to give Aspen a try. The initial appointment is made online, filling out all forms online, which made the first appointment easier. I was also able to schedule my dental appointment within 24hrs. On the day of my appointment, I walked in and was immediately attended to. The staff at the McMinnville Aspen office are professional, friendly, caring, and made every effort to assist me with insurance approval for my treatment and getting my emergency handled immediately. I would definitely recommend them without hesitation. Thank you, Dr. Meeks for making my new dental experience in TN a great one. read more

This place is such a joke. My husband & I have tried twice now to get appointments here. First, over the phone we are told they take the insurance we carry but when we arrived the staff actually told us they did not take my son's insurance. Let me state now that my husband verified our insurance plans over the phone before even making the appointments for our family. So we locate a different dentist locally for my son. We decide to go ahead and make appointments for ourselves here since it is local and not wanting to miss time from work. Again, my husband verified over the phone that the first appointment could cover the cleaning too. When we arrive we are told that the cleanings would have to be rescheduled! When you call, you don't speak to anyone in the local office and it is ridiculous what you have to go through at this place It's all about money and scheduling you enough to get those charges into your insurance! read more

My dental insurance changed, and Aspen is the only place in our town that takes Cigna. So after years with the same family dentist, we had to change to Aspen or go out of town. First, I made my checkup appointment. Here is how my appointment went: 1. The check in staff was nice and check in was like any other new patient check in 2. I was called back (on time) and had tons of xrays 3. The dental hygienist came in and inspected my gums and explained the health of them. So far, so good. A normal dental visit. 4. Then the dentist came in, introduced himself, and spent, and I'm being generous, a maximum of 1.5 minutes looking in my mouth. He then said, and I quote, "you have no cavities. Everything looks good". Now mind you, he didn't poke around on any teeth. He just looked at them. At the same time I was told he would do an oral cancer screening. He never looked at my tongue, cheek or gums. 5. I was then called back up front and charged my copay. I never got a cleaning. I was told I'd have to schedule another appointment for that. I have NEVER had to go to the dentist twice to get X-rays and then a cleaning. I was also told I'd have to pay another copay. This is no more than a money grabbing scheme. The ONLY reason I gave 1 star is because the receptionist was nice. Update: After I complained about requiring a second appointment (and my husband also complained) they called me back in and did a cleaning on the same day. The dental hygienist was very nice. I am upping my score from a 1 to a 3. The score reflects their listening and remedying the problem, but doesn't go higher than 3 stars because I still feel like I did not get a thorough exam by a dentist. I did not see him at all on the second visit. read more

Aspen Dental in Mcminnville Tn was above all my expectation. The receptionist was pleasant and professional. The waiting area and procedure room was clean. X ray technician to the technician doing the mold of my teeth were kind and explained what they were doing.  Dr Caldwell and his assistant was amazing. Numbing my gums before the numbing shots was very nice. During my procedure the doctor seeing my appreciation sat me up and took the time to explain what was going on. (Unlike my previous dental encounter where I felt like a tool being repaired) Dr. Caldwell showed honest concern and kindness. The after procedure information and instructions He and his team gave were simple to understand and complete which led to a recovery time I still find hard to believe. For the first time in my life I like my upper teeth. read more

This was the worst dental experience I have ever had. They made me wait over an hour. They did not call with an estimate or to schedule a follow up appointment as promised. The office staff was rude. The dentist has no idea of practices that have been taught in dental school for the past 50 years. He wanted to crown a tooth that just needed a filling. The assistant was nice that's the only thing I can say nice. A friend of mine went they wanted her social she refused to give it to them because unless your on Medicare or your social is your dental insurance is number it is not required you provide it. I and my friend will not be returning to this dentist. I will drive to Chattanooga or Murfreesboro the next time I need to go. read more

I was quite leery at first going to Aspen Dental in McMinnville, TN because I had read a lot of reviews that steered me away, but since it was the only practice that accepted my insurance...I went with an open mind. I am a good person to do a review because I have had so many dental procedures since I was a child and I am now in my sixties. I have had many fillings, root canals, and crowns so I know a good job when I see one. I can honestly say that I was treated with the upmost respect by all the staff. I was having tooth pain, so they got me into the office ASAP. They did x-rays and then evaluated if I needed a cleaning before doing my needed crown replacement. Each person I saw was very kind, personable and efficient. The office was very clean and I felt like keeping all the dental equipment sterilized was a priority. Dr. Bolling and assistant, McKenzie??? did my impressions for my crown. They now have a 3-D imaging computer that allows for a better fit. I was impressed. They were gentle and explained each step they were doing. When I went for my fitting...Dr. Moshen spent a lot of time making sure it seated perfectly before gluing it in place. I am so happy to have found this office so near to my new home. Cindy Hendrix read more

. My uncle who is retired and on a limited income visited Aspen Dental in McMinnville, TN and was given an examination and a price to extract his teeth and make his dentures. Ricky Young then went to the bank and took out a loan against his home and paid over $5,000.00 in full to have the work done. I live over 2 hours away from my uncle and your McMinnville location and due to my uncle's fear of dentist he was prescribed valium to take before his appointment for extractions, I drove to McMinnville to take him to the appointment and during our visit the dentist at the McMinnville, TN location was not comfortable doing the extractions because my uncle had taken the "doctor prescribed" medication for his anxiety. The dentist then took him back and said his blood pressure was too high and he wasn't going to do the procedure. We rescheduled for the next day and I immediately took my uncle to the medical doctor. The doctor gave us a paper stating what was normal blood pressure for my uncle and the safe range for the procedure to be performed. We arrived the next day and the dental assistant took the blood pressure and started to prep my uncle for the procedure. The dentist then came in and again refused to do the procedure even though the blood pressure reading was within the range given by the medical doctor. Within a few days my uncle received a phone call from the McMinnville office stating that the dentist there was not comfortable with doing the procedure but they had a dentist that was almost 2 hours away who was comfortable with doing it. I AGAIN drove over 2 hours to assist my uncle with this and the morning we were to leave to travel to Cookeville, TN we received a call stating that dentist couldn't do the procedure and we would have to travel to a dentist in Fort Oglethorpe, Georgia. We traveled to that office and Dr. Dan Fields did the procedure in about 30 minutes (He was wonderful). After his extractions my uncle continued to go to the McMinnville, TN office and get fittings and adjustments on his temporary dentures. On one of his visits the office manager gave him a refund and told him it was because the price of extractions in the Georgia office was less than the price in the McMinnville, TN office. Ricky Young questioned the refund at least 3 times and was assured that he was entitled to it. There were no more issues until it was time to receive his permanent dentures and he was then told that he owed an additional $600.00 for his bottom dentures that they were never paid for. We have ask on multiple occasions for an itemized print out showing all work and charges from day one to see where this charge is coming from and the office can not provide us with one. Our contract shows that the bottom plate is paid for so all we are asking is that Aspen dental prove to us that he did not pay. We were told that the office had more than they could do and his bottom teeth which he waited 6 weeks longer for than he was told he would have to had been sent to an outside source to be made and we believe this is where the additional cost is coming in. If the office took on more commitments than they were able to meet that has nothing to do with my uncle or what his charges should be. read more