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    I'm happy to hear that, Mehrshad. Thanks for sharing! - Dawn, ADMI

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    Ask the Community - Aspen Dental

    Waterside Dental - Port Charlotte Promenades

    Waterside Dental - Port Charlotte Promenades

    3.2(24 reviews)
    4.3 mi

    I have been going to the facility for years and would go no where else. I worked as a Director of…read moreNursing and particular about patient care and consideration. If you do not have insurance then they have plans available that bring down the cost. I have to go every 3-4 months for maintenance and the team is always considerate about my care. I have tried other facilities but would not go back. I have a friend who also goes to the Venice facility who had no insurance and they worked with him also.

    I went to this office in July 2025 as a new patient. Prior to that, it had been several years since…read moreI had been to the dentist, but I had been paying for dental insurance and decided it was time to finally address my dental work. Scheduling was easy, and when I arrived the environment was welcoming and professional. Everyone was friendly and understanding. However, before any work started, I was told that my insurance "wasn't very good" and would not cover much of the treatment. Since I hadn't dealt with dental insurance in years, I trusted what I was being told. They presented me with paperwork before treatment. At the time, I believed it was a billing statement rather than an estimate. Based on that understanding, I agreed to the recommended work and paid over $750 out of pocket that same day. We also discussed a larger treatment plan moving forward. Because I had not been to a dentist in years, I assumed the costs were normal. Later, after speaking with friends who had similar dental work done for significantly lower copays, I started questioning whether I had paid far more than expected. I still initially gave the office the benefit of the doubt because the staff had been nice and I believed I needed the work anyway. After speaking with other dental offices, I learned that my insurance is actually considered a strong dental plan and that my out-of-pocket costs appeared much higher than what many offices would have charged. At that point, I canceled the extensive treatment plan and decided to seek another provider for major dental work. Fast forward to May 2026: I returned only for a routine cleaning that I knew was 100% covered by my insurance. During that visit, I was informed that I had a credit on my account. This surprised me because nobody had ever contacted me to explain that I had overpaid or that a credit existed. I told the dental assistant that I only wanted services fully covered by my insurance. Instead, I was repeatedly encouraged to continue with additional deep cleaning/root scaling work and "touch-up" work from the previous visit -- despite no hygienist or dentist having examined my mouth yet that day. I again stated that I only wanted what was fully covered and that I wanted my credit refunded. I was then told the refund process could take up to four months, even though the amount was only around $340. During this interaction, I honestly felt confused and pressured. At one point, the dental assistant incorrectly stated that I had only paid around $376 out of pocket during my previous visit. It was only after I pulled up my bank transaction on my phone that a printed receipt was produced confirming I had actually paid over $750. I also felt like it was being implied that other dental offices would not want to treat me because root scaling had already been started. The assistant repeatedly stated that a regular cleaning would "do nothing" and referred to it as "just polishing." I specifically asked for clarification to make sure I was still allowed to see another dentist for a standard cleaning, and eventually she confirmed there was no legal or insurance issue preventing me from doing so. Ultimately, because I declined additional root scaling treatment, they refused to perform any cleaning at all that day, stating they believed a general cleaning would be ineffective. When I questioned why I had apparently overpaid during my original visit, I was told that insurance ended up covering more than expected and that the original paperwork I thought was a bill was actually only an estimate. I requested my refund along with copies of my dental records and treatment plan. Oddly, I could not receive the treatment plan the same day and was told I would need to formally request it with my records. I'm not commenting on the quality of the dental work itself, and I will say the office environment is clean and welcoming. However, based on my experience, I strongly encourage anyone visiting this office to fully understand their dental insurance beforehand and carefully review all paperwork before agreeing to treatment or making payments. Specifically, ask whether the paperwork you are signing is an estimate or a final bill, and ask whether there is any possibility you could later discover you overpaid.

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    Waterside Dental - Port Charlotte Promenades
    Waterside Dental - Port Charlotte Promenades
    Waterside Dental - Port Charlotte Promenades

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    Dentists of Port Charlotte - Dentists of Port Charlotte opened its doors to the Port Charlotte community in December 2019!

    Dentists of Port Charlotte

    2.3(35 reviews)
    5.5 mi

    *****5 STARS***** I'm not the easiest guy to please when it comes to business, but this office was…read moreby far the best experience that I have ever had at the Dentist. It's so easy to give a Dentist a lousy review because it's not always covered, but, the negative reviews come from negative people who aren't happy about the costs of dental work. Bonnie gave a 1 star review, but she's been going there for 10 years...Karen?? I don't like going to the dentist either, but I'm the one who neglected my teeth and now have gum disease and bone loss. I don't know who they could have possibly been talking about because the office was professional with the latest technology and the office manager is incredibly helpful. I called to set an appointment because I was having a dental emergency. I spoke to Heather and she was actually empathetic and scheduled an appointment for the next day. She needs a raise ;-) Heather is the office manager who presented my treatment plan with payment options. I told her that I was short on cash, I could handle payments, but I had lousy credit. She handled everything and 20 minutes later, somehow, got approved for the full amount and then very patiently explained all of my options. Not happy about spending this money, but the quote was lower then other quotes. Dr. Zharkov will be my dentist forever. She is real and very efficient, but I was surprised at her concern and empathy for my situation. A doctor who is not pretencious..go figure. She sat with me and we discussed everything like adults and I felt no pressure, but she was pretty firm with her recommendation. Check my other reviews. I tell it like it is. I'll be meeting with the oral surgeon next week.. If you're checking reviews, Dentists of Port Charlotte is for you. Thank you again Heather.

    I have used them for many years. Have had professional service from both the dentist and oral…read moresurgeon. The hygienists are very through and do a great job as well. Prices are reasonable if self insured. I have had crowns made the same day. They are durable, high quality crowns that last. I would recommend.

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    Dentists of Port Charlotte
    Dentists of Port Charlotte
    Dentists of Port Charlotte

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    Aspen Dental - cosmeticdentists - Updated September 2026

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