I am needing an implant after periodontal treatment. I carry two insurances, yet they keep pushing…read moreme to pay the LARGE bill in advance and then submit to insurance. I guess Ashlyn there is tired of my questions as she had the receptionist tell me, "we aren't doing implants right now." Time for a new dentist.

Great experience on my first visit. Very welcoming, got a cleaning, honest with my charts. Had…read moredentists in the past try to schedule treatments that were unnecessary and expensive. Ballwin Dental seems honest, and quality.

Disclaimer: The dentist was very nice and competent. The office staff and office manager especially…read moreare horrible and rude. I first went here five years ago and liked the dentist so would get my routine cleanings and work done despite the rude staff. A big thing I did with them was get a mouth guard for my teeth grinding and pain. When you do a service here you pay directly after, they do not send it to your home for billing. So inquired before the mold was done if it was covered and it was at 80%. I received the mold and paid my bill. I went back a couple more times for a cleaning before the office said they don't take my insurance and I ended up moving states anyway so no big deal. I moved twice since seeing them and had mail forwarding for years and did not change my phone number or email. 4 years later I get an email from a collection agency claiming I owe almost $500 for an outstanding bill. I'm confused because it's been 4 years and have not received any notice. When I call the office manger Christine she starts out very rude and dismissive and says that I was notified and that the insurance would have sent me an explanation of benefits saying my original claim for the guard was denied and I need to pay. I state that I have not been contacted and asked why it was denied she claims she does not know and I could call the insurance company. I call my insurance and they state they sent the dentist a claim why it was denied because they didn't state my condition and all they needed was to resubmit (sent from initial claim years ago), and they never heard back. They also stated the amount I should have paid and I have a receipt showing I paid that amount the day of service. I told the office about this and that they should resubmit. I also asked them to send me the proof that they contacted me in four years since interest was added to the bill and the original bill. They ignored my request for the contact and sent the initial bill. The office re-submitted and called saying that my insurance paid the rest and that they would call collections. I asked if they could also follow up with an email stating that I have a zero balance and that this situation is taken care of with collections so nothing further comes of it in the future and the office manager refused and said insurance would send me and explanation of benefits. After explaining that I don't want this situation to happen again she said she can't email but she can mail and hung up without getting any of my information after her knowing I no longer live there. Save yourself the drama and stress. Go to a place that values the customers, treats you with respect, and knows the job.

Yesterday was my first visit to this office and I was so pleased with the quality of service that…read moreI received. Both the Hygienist and Dr. Palmer were very thorough and they also educated me a bit which was helpful. I am especially grateful for the care that I received, as they made sure that I was comfortable throughout the entire process. Going to the dentist isn't always something that I'm thrilled about, but this visit totally put my mind at ease because I was in good hands; not too much discomfort which made me happy. Four Seasons Dental really lives up to their name!

I went in for my 6 month routine checkup & everything went routinely. This is a good thing. Every…read moretime I come in for my routine checkup the front desk staff routinely greet me with a greeting & a smile. The dental assistant routinely takes care of me & cleans & checks my teeth. The dentist routinely checks the results of the cleaning & tells me how I'm doing. I routinely thank everyone & bid them goodbye. Thanks to everyone.

I've been a patient here for going on 4 years and this is my first endorsement. That is not an…read moreindictment of the facility or staff, rather I'm just now getting active with Yelp! I am very happy with the entire staff as I'm always treated with respect as if I'm part of a big family. The dentists here are all consummate professionals who are very knowledgeable and have the ability to truly connect with their patients in a short amount of time. A big shout out to Dr Amanda Coyle who really knows her stuff!

Great experience with a dentist. They were actually completely booked but when I explained the…read moreissue I was having they made time for me and not only identified the issue but did an absolutely amazing job fixing my tooth. They gave me a recommendation of what else I could use and had it from most important to items that could be done over time if expenses was a concern, which actually was concerning to me until I saw their prices. Amazingly affordable!

Has an appointment in October 2023. Due to other medical issues, I had to cancel. Tried to…read morereschedule, and there were no hyenists available for 6 months. The office person said they'd put me an appointment to cancel call list. They did and called 2 different times. However, I couldn't attend either offer due to recovery from back previous surgery. Haven't heard from them since. Fairly good dentist and hygienist but scheduling sucks. Called a new dentist and got in the next day.

This place is a big joke. I scheduled a check up, they took x rays but did not clean my teeth. I…read moreasked if I could schedule an appointment for the cleaning and cement my bridge that was loose and to fix my two front teeth that had a small chip. She said first I would have to go to an orthodontist for invisiline or braces before she would work on teeth cause my bite was off. I go all the time for my checkups and never been told that. I'm 68 and am not going to an orthodontist for braces. She was an idiot and would never go to this freaking place or recommend them.

If you're looking to get in quick for a teeth cleaning, then this place might not be for you…read more However if you want excellent care when it comes to fillings, crowns and overall teeth repairs then you definitely need to come here. Dr Caine has been wonderful, friendly and cares about her patients. I've been coming here for only two years. But in those two years I have had several teeth cleanings, fillings, crowns and now a root canal. (Pregnancy destroyed my teeth) Anyway if you need proper dental care definitely give them a call.

Amazing work on my clients wisdom teeth for older aged women. In and out within a hour. Super sweet…read moreworkers even front desk girl knew my client walking in to check us in. Walked her out to the car n gave us paperwork but easy recovery by looks of it.

The staff really care about your dental health. I would like to give a special shout out to Dr…read more Pollard and Haley for getting my teeth back together again so that I can eat properly. The teeth sometimes get taken for granted until you have problems with them. Thank you so much for your awesome care and calming personalities.

Finding a new lifelong dentist without compromises is not always easy. That was my case with…read moreLakeside Dental, and I am not very picky. I'll start with my one-and-only appointment. I think some dentists forget the fact that dental work can be a huge expense for people with and without insurance. Sure, I would like expert knowledge and service, but friendliness goes a long way and is undoubtedly accounted for in my decision to choose a dental provider. I read great reviews about LD and got a sense from the website of very friendly staff. I also liked the name - It made me think of calmness. Who wouldn't like to be lakeside while having dental work done? This place does not sit at a lakeside, but rather a regular strip mall. A restaurant at the end has a tiny back portion by a pond. When I initially called, a very quiet, monotone, and not very cheerful person made my appointment. They made the potential fee for no-shows abundantly clear up to the appointment day. The lobby was nicely decorated and gave a calm impression. The same woman that initially took my call checked me in, still monotone and grumpy. The dental hygenist was the only great experience here. She was friendly and extremely thorough! Then I was told that the dentist was running late getting to the office. What about lateness and no-shows? Hmm In any case, the dentist showed up before too long. I found her to be standoffish and cold in my first impression. She checked my teeth and almost seemed put out about the potential work. She just got up and left afterward without saying a word to me. No, thank you for choosing her practice... no, nothing. Gee, I guess we are done here? Nice meeting you!Back to the grumpy receptionist to make a 3-month follow-up appointment. I won't reward places like this with my business and decided to go elsewhere.

You can tell that Dr Poettker and her staff really care about your teeth and that you are…read morecomfortable with their care.

Dr. Turner was awesome! The first visit I had x-rays done and they did a dental plan. My teeth are…read moresuch a mess. The one Hygienist came in and explained to me what the plan was going to entail. I had five teeth pulled. I was in some pain but they gave me medicine to take for the pain. The next day I went in for post surgery visit and got my partials. I was told what to do and how to take care of them. They said if I had any problems to call and they will try to work me in. Over all the staff, Dr. Turner and all the Hygienist were AWESOME! I would definitely refer anyone and everyone to Dr. Turner and Total Care Dental in Bridgeton!

Due to circumstances beyond my control, I was recently given the task of finding a new dentist…read more Although I despise going to the dentist (childhood fear), one of my top priorities has always been oral hygiene/healthcare. Unsure of where I wanted to go or where to begin my search, I reached out to a few friends one of whom recommended Total Care Dental located in Bridgeton, MO. This worked for me as I am familiar with the area. If you know where the Olive Garden is located, you're on the right path! I immediately checked with my insurance company to make sure that they where in-network. Yes! Maybe this is was a sign! LOL! I immediately reached out to Total Care and asked if they were accepting new patients. Yes! Yes! I was geeked about going to the dentist! Not really but I was happy to find a new one! The person that I talked to was pleasant and explained what days/times were available. I scheduled a date/time that worked with my schedule. I was impressed when I received a call beforehand asking if I wanted to come in a few days earlier as another patient cancelled, leaving an opening available. Upon arrival, I was immediately greeted an given forms for new patients to complete. Next, it was time for THE CHAIR.... My hygienist (I can't remember her name) was a true gem! Very personable with a great personality. She could tell I was nervous and she convinced me that I was in good hands! The doctor was amazing as well! He explained in detail what his concerns were while taking the time to address mine. After a few seconds of holding my breath, I was done and given a clean bill of health! Overall, this was great experience! There are so many wonderful aspects that I experienced in the two hours that I was there compared to my old dentist in which I was patient for over 4 years! I've already recommended Total Care to a few people. Great Staff + Professional Doctor = HAPPY PATIENT.