Greg was awesome. Rewired our HVAC/Furnace to be compatible with a new Nest thermostat. Extremely…read moreprofessional and for the amount of work he was amazingly quick! Very reasonably priced for the job. Would recommend and will use again in the future.

Dropped the ball...hard, on the service end. Mis diagnosed my system AND removed couple lbs. of…read morerefrigerant on a working 4 y/o system. So they tried to charge me, to take refrigerant out of a system that was fine (aside from a dirty evap coil). Not cool guys. At least you Voided the Invoice you tried to get me to pay. Consider 1 star a gift. We were able to find competency and willingness to access tight quarters with another Contractor... (replaced the refrigerant you took as well).

I went with No Bogus because most of the Treasure Valley HVac businesses have sold out to large…read morecorporations. I wanted to work with a true local company. I'm glad I did. I had electric baseboard heating, which I hadn't used much in years, and a wood stove. I'm retired now and my significant other passed away a few years ago. Keeping the house warm was becoming more of a chore for me so I wanted to look into mini split systems. No Bogus came out when I called and gave me a decent estimate. But truly, I went with him because he us a local, independent contractor. He and his electrician got in and out in a day. Excellent workmanship and job well done. Now, I am comfortable and not dependent on my wood stove to keep from freezing. I'd definitely recommend them.

These guys are courteous, professional, knowledgeable and prompt. They replaced my faulty air…read moreconditioning system that my builder installed in my brand new home. My husband and l recommend this business!

Sammy was our technician and was amazing. As a mom it was nice to have someone I trusted in my…read morehouse and around my kids. Super happy and very professional. Did a great job and you can tell he cares about the work he is doing. There's a reason they have good reviews.

Tried calling their number to schedule someone to come and give us an estimate on our air…read moreconditioner mal-function. I thought I was talking to a real person, but everything about the response to my questions sounded off. I finally said "I'm sorry, but you sound like AI". Voice said "I'm a digital assistant". I gave up and hung up. If they can't pay a real person to answer the phone, they don't need my business.

My elderly parents needed a taller toilet installed to begin an ADA compliant bathroom remodel. We…read morehad used Overall Plumbing for almost 20 years because we knew and trusted Shawn Overall to do a FANTASTIC plumbing job, where no detail was too small. However, Shawn has retired, and we learned, because this is still a pretty small town, that after Shawn left, many of his best people went over to Access. Lacey, the young lady who sets the schedule is one of those great former Overall employees who transferred over to Access! We are sure glad she did! She is SO personable, professional, and willing to help in any way she can - she quickly set us up with Ron, another excellent Overall alum to install a toilet less than a week later! It turned out great, at a VERY reasonable price (almost HALF of what Lowes would have charged! HALF!!) and with the taller ADA toilet and grab bars now installed, my Dad will be able to safely come home to finish his rehab! Thank you SO much, Lacey and Ron!! You both do Access AND Overalls PROUD!!

Quick scheduling and honest technician. Richard was friendly, helpful and honest about what to…read moreexpect and the status of our system.

Had a very pleasant experience with the staff, even though they were running behind (which I didn't…read moremind much) I truly appreciated the fact they kept in touch and would contact me to update me on timing. When Andrew and his apprentice showed up they were very respectful and kind. very efficient and were able to locate the problem right away. I appreciate the work that was done and it has been amazing that they came as quickly as they could. I appreciate the work they did and how curtious they were throughout the whole process. I highly recommend them to anyone in treasure valley area.

Joe came and installed my furnace and beat all competitors by 24% on the invoice. I paid $3700 for…read morea brand new furnace with 10 year parts & warranty and lifetime warranty on the heat exchanger.

I had A-1 Heating and Air come out to do a general inspection and service on my HVAC system…read more The tech was very conscientious and thorough in his work. I highly recommend them.

Installation was tidy and didn't take an unreasonable amount of time. Equipment works greatread more

Very disappointed with Epic, over charged me, did not complete the work and came up with a list of…read moreexcuses of why they did not do their job. It is just unacceptable, a simple phone call would have cleared a lot of confusion up. Owner said he was too busy. You have got to be kidding me. I had to go online and figure out how to finish the work. And in the process of that realize how over charged for the work I was. Paid $275 for a 14.99 part. Maybe the rest was for labor, but I did that myself. Epic probably should at a minimum refund the labor charge back, but I doubt I'll hear from them ever again. It is a shame, I usually seek out the smaller businesses hoping for a bit better service. Just not the case here, what I would expect is a call from the company explaining what happened, but what I got was a bunch of excuses on my Google review...not a good way to run a business.

This is a very honest company. I had them come out after another HVAC company left my system not…read morerunning at all. Epic came out and turned the switch back on the A/C unit after the last company had forgotten to and didn't even charge the service call fee. I appreciated their generosity and honesty. I will be using this company for all my HVAC needs going forward.I highly recommend them!