Gary was sent by capital to give us a second opinion on an air conditioning issue. He quickly…read morediagnosed the problem and fixed it and at a price that was a fraction of what the original bid was. We plan to use capital for all our future Hvac needs.

Great customer service! Priced fairly for the industry in our area. They met all my asks promptly…read moreand were very knowledgable about their products. I initially called for a repair as my AC motor died. They diagnosed it promptly and offered the fix. Trane repairs are not cheap and my refrigerant was retired by the industry. So, we replaced our AC and Heater at the same time. Their initial offering was at the budget model from Goodman but I didn't want a system that would only last 10 years. I wanted something that woud pair with my replaced Trane system and last over 25+ years. They recommended Amana as their high end and it has a lifetime warranty. However, I was not told I needed to register these units within 60 days to keep that extended warranty. So luckily, I read the fine print and completed that. Its almost been two months and the systems are working well! I highly recommend this team for any installations and repairs.

Greg was awesome. Rewired our HVAC/Furnace to be compatible with a new Nest thermostat. Extremely…read moreprofessional and for the amount of work he was amazingly quick! Very reasonably priced for the job. Would recommend and will use again in the future.

Dropped the ball...hard, on the service end. Mis diagnosed my system AND removed couple lbs. of…read morerefrigerant on a working 4 y/o system. So they tried to charge me, to take refrigerant out of a system that was fine (aside from a dirty evap coil). Not cool guys. At least you Voided the Invoice you tried to get me to pay. Consider 1 star a gift. We were able to find competency and willingness to access tight quarters with another Contractor... (replaced the refrigerant you took as well).

Fantastic response and did a thorough diagnostic of our A/C system. Did the research and found out…read morewe still had warranty. Did exactly as they said and the labor cost was below what was quoted. Thank you gentlemen.

Straight forward AC work No up sales like most they give you what you need They showed up on time…read moreand did repairs and came back in a timely manner with parts to replace

My central a/c stopped working. I called this company for a second opinion ( I told him a tech from…read moreanother a/c company did the first check). He claimed my compressor was bad. Quoted $3100 for compressor replacement and then said I should think about replacement of the entire system (around $10K). Well I had another 3 years warranty on this system. I called the dealer who handles warranties for my Lennox system. They checked it out and there was a leaking o-ring and replaced it.Done. Fixed it for hundreds of dollars instead of thousands. Tech from Peppy could not answer questions about basic pressure. I am sure this company is great at removing and replacing whole systems!

Tried calling their number to schedule someone to come and give us an estimate on our air…read moreconditioner mal-function. I thought I was talking to a real person, but everything about the response to my questions sounded off. I finally said "I'm sorry, but you sound like AI". Voice said "I'm a digital assistant". I gave up and hung up. If they can't pay a real person to answer the phone, they don't need my business.

My elderly parents needed a taller toilet installed to begin an ADA compliant bathroom remodel. We…read morehad used Overall Plumbing for almost 20 years because we knew and trusted Shawn Overall to do a FANTASTIC plumbing job, where no detail was too small. However, Shawn has retired, and we learned, because this is still a pretty small town, that after Shawn left, many of his best people went over to Access. Lacey, the young lady who sets the schedule is one of those great former Overall employees who transferred over to Access! We are sure glad she did! She is SO personable, professional, and willing to help in any way she can - she quickly set us up with Ron, another excellent Overall alum to install a toilet less than a week later! It turned out great, at a VERY reasonable price (almost HALF of what Lowes would have charged! HALF!!) and with the taller ADA toilet and grab bars now installed, my Dad will be able to safely come home to finish his rehab! Thank you SO much, Lacey and Ron!! You both do Access AND Overalls PROUD!!

Quick scheduling and honest technician. Richard was friendly, helpful and honest about what to…read moreexpect and the status of our system.

Had a very pleasant experience with the staff, even though they were running behind (which I didn't…read moremind much) I truly appreciated the fact they kept in touch and would contact me to update me on timing. When Andrew and his apprentice showed up they were very respectful and kind. very efficient and were able to locate the problem right away. I appreciate the work that was done and it has been amazing that they came as quickly as they could. I appreciate the work they did and how curtious they were throughout the whole process. I highly recommend them to anyone in treasure valley area.

Joe came and installed my furnace and beat all competitors by 24% on the invoice. I paid $3700 for…read morea brand new furnace with 10 year parts & warranty and lifetime warranty on the heat exchanger.

I had A-1 Heating and Air come out to do a general inspection and service on my HVAC system…read more The tech was very conscientious and thorough in his work. I highly recommend them.

Installation was tidy and didn't take an unreasonable amount of time. Equipment works greatread more

Very disappointed with Epic, over charged me, did not complete the work and came up with a list of…read moreexcuses of why they did not do their job. It is just unacceptable, a simple phone call would have cleared a lot of confusion up. Owner said he was too busy. You have got to be kidding me. I had to go online and figure out how to finish the work. And in the process of that realize how over charged for the work I was. Paid $275 for a 14.99 part. Maybe the rest was for labor, but I did that myself. Epic probably should at a minimum refund the labor charge back, but I doubt I'll hear from them ever again. It is a shame, I usually seek out the smaller businesses hoping for a bit better service. Just not the case here, what I would expect is a call from the company explaining what happened, but what I got was a bunch of excuses on my Google review...not a good way to run a business.

This is a very honest company. I had them come out after another HVAC company left my system not…read morerunning at all. Epic came out and turned the switch back on the A/C unit after the last company had forgotten to and didn't even charge the service call fee. I appreciated their generosity and honesty. I will be using this company for all my HVAC needs going forward.I highly recommend them!

Can't recommend these guys enough. Brent at Liberty is highly trustworthy and very reasonable for…read morepricing. He's come to our home 4 times now (3 separate issues) and every time he's got our AC up and working and house cool including replacing a unit from the 80's. He has deep industry knowledge, great communication, and always comes as quick as he can. Thankful for such a great service company in Boise. Highly recommend to all.

We recently submitted bid requests for a new furnace and water heater. While all the companies we…read moreinteracted with were professional and courteous, the best price was offered by Brent, the owner of Liberty Heating. He was very prompt with his bid, and explained everything very clearly. Brent did not try to upsell us anything that would have exceeded the capacity need of our small house, and he performed the installations very expeditiously. He was courteous and pleasant to work with, and I highly recommend him and his company.