Greg was awesome. Rewired our HVAC/Furnace to be compatible with a new Nest thermostat. Extremely…read moreprofessional and for the amount of work he was amazingly quick! Very reasonably priced for the job. Would recommend and will use again in the future.

Dropped the ball...hard, on the service end. Mis diagnosed my system AND removed couple lbs. of…read morerefrigerant on a working 4 y/o system. So they tried to charge me, to take refrigerant out of a system that was fine (aside from a dirty evap coil). Not cool guys. At least you Voided the Invoice you tried to get me to pay. Consider 1 star a gift. We were able to find competency and willingness to access tight quarters with another Contractor... (replaced the refrigerant you took as well).

Sitting on my fingers, figuratively speaking, for months before posting these comment but seeing…read moreSam M's this morning about his experience with this HVAC company, I think he used the word scam, I feel the need to say we had a similar experience last year. Here is our story. I won't go as far as saying it is a scam. I will say it was a disappointing experience that caused us to lose faith in Ultimate, although to that point they had been our contracted service company for twice a year maintenance inspections. During one of their routine check up visits last year, the technician told my husband that there were serious things wrong and we needed a new unit. He said that a sales guy would be in touch with us to follow up to make selection for a new unit. We were astounded because the unit was less than 10 years old, we have 3 zone heating and cooling in a custom built home home, we are meticulous about maintenance. We heard from the sales guy a day or two later, he came to our home and met with my husband and I listened to the discussion while working on other things. The sales guy was very nice but this is not our first rodeo, as the saying goes, given this is our fourth custom home where HVAC units were installed to serve multiple zones so my husband had a number of good questions and the answers were vague. We had no reason to distrust Ultimate at that point, but with an almost $25K estimate to install a new unit, we needed a second opinion by a qualified HVAC business. So we called another company we used during an emergency after a water leak that required the restoration company to have the HVAC unit to be removed and replaced. We used that company then because Ultimate couldn't fit us in to their schedule. That other HVAC company did a great job during the emergency so we asked them to come look at our unit. They did and issued a clean bill of health. We are loyal customer types and would have stayed with Ultimate forever in the service contract we renewed with them every year for twice yearly check ups on our HVAC. But after that experience, we switched our annual contract over to this other company. I'm going to give them credit for the years they did the the two seasonal checkups years on our HVC. So I'll post 2 stars with that credit in mind. But I don't think Sam M's 1 star is wrong.

Today was the second time I have used Ultimate Heat and Air. The first time was for a check up on…read moremy HVAC system. I was very pleased with the technicians and that they found that everything was OK. Because of that visit, I signed up for their monthly membership. I called to have the plumbing side of my membership done today was a very pleased when Bryce arrived and on time. He is very knowledgeable about plumbing. I needed a couple of new parts and he installed them quickly and neatly. I highly recommend this company from their front office to the servicemen.

We had all the ceiling flood lights replaced with new, one piece units. The difference is amazing!…read moreThe light is more natural while being brighter. The color is adjustable and the extra lumens add so much clarity to the rooms. The rooms now look more modern and updated. This is the third time this month we have had electric services, and we couldn't be more pleased. The price is very reasonable too. Jeffrey and Nathaniel are professional, courteous, and very kind. Jeffrey worked with us to make sure the lighting was just right for us. We are having them come back to do the same retrofit on the outside. Thank you!

Had such high expectations for this company but was not to be, sadly…read more Called and explained we had a dryer vent cleaning brush head that had come unscrewed and lodged in our dryer vent. The woman took down all the notes and said it would be 97.00. The technician came and within 2 min said he didn't do that and doesn't have tools etc. ??? What did he think he came to do? Anyway, Demetrios said it wasn't a charge because he didn't do anything and was gone in 5 mins. Then 20mins later we get a bill for the 97.00. When we called back right away, we were told that it couldn't be handled until Monday (this was Sat). First exposure to this company and we were NOT impressed. **Update- To their credit, Sarah did phone back that same day and apologized and said that the invoice now reflects a zero balance. She offered to reschedule later in the week but we found another company and could come out quicker and was cheaper.

I had A-1 Heating and Air come out to do a general inspection and service on my HVAC system…read more The tech was very conscientious and thorough in his work. I highly recommend them.

Installation was tidy and didn't take an unreasonable amount of time. Equipment works greatread more

We used A Unique Heating and Air to replace our furnace working through American Home Shield. While…read morenot happy with AHS, I cannot say enough good things about A Unique Heating and Air. The office staff kept us informed and was easy to communicate with. The work was performed perfectly, and I was kept informed of the entire process. I cannot recommend them more. Truly a good company!

Stay away from this company, especially if you're using your homeowner warranty. He refused to…read moreserve our unit but we had to pay for him to come and say he couldn't do it because he didn't witness what was going on though we had videos. Check with HOW, they got our payment. So they scammed a scam artist? Lol you're so unprofessional!

Impressive company!…read more I was having an issue with my HVAC air conditioner fan motor. I did a Yelp search, and Fix it Frankie responded immediately! They are a Yelp Guaranteed company, but being new to Yelp is the reason for no reviews yet. All of this matters to those of us that use Yelp for solid advice and references! I was able to get a quote and book an appointment just about as soon as I liked. "John" was the technician assigned. Very polite and professional, he called prior to arrival and got right to work. He had my issue resolved fast and not only went over everything but took the time to answer all my questions. Very happy and will be using them again.

AC unit stopped blowing cold air on a 102° Saturday. I put up the bat signal on Yelp and Brandon…read morefrom Fit It Frankie replied. He was able to have someone at the house within a couple of hours. Project manager Ryan showed up and fixed whatever the problem was, as well as getting the fan running again. He did such a great job that signed up for their membership to have my system tuned up. They also offer a military/veteran discount.

Great Job! Worked with me on my scedule and was able to explain what was wrong in a nice way! I…read morewill definitely call again!

At one time I had rave reviews for this company. However I just cancelled my multiple monthly…read moreservice plans and an upcoming project due to a complete fail on communication, customer service and epic disconnect with the technician. This is probably the biggest 180 I've ever experienced with a company but now I understand the reason I was getting that response. The unit that they installed in 2023 was nine years old to begin with. Parts are hard to find when your brand new unit turns out to be outdated from the start.

I my warranty company recommended this place for a tuneup, they obviously don't like working with…read morewarranty companies. I should've read the reviews before okaying them to come out. This company is a joke. Do not recommend.

My home warranty people sent a guy out to repair and "tune up" my ac. Scheduled 9:30-11. They call…read moreme at 7:50 and tell me he's on his way. Have to wake my son up and wait for him. He's at my house for 5 minutes, looks like he just rolled out of bed, said I need a new thermostat and a tune up, says he cant do anything today to fix it. Said he's "not there to fix or clean anything just there to look.....No repairs, nothing done said the Thermostat is too complicated and he has to go to the next one..Never again