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    Aspen Managing General Agency

    2.1 (54 reviews)
    Closed Closed

    Services - Aspen Managing General Agency

    Car and truck insurance

    Vehicle

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    absolutely do not get insurance from this company! I repeat do not ! I was with over 2 years I left because better rates for 6 months I go back I pay 325$ they ended up not giving me insurance because my truck had a lift! then send me back 51.33$ a week later I received the pay back over two months later. if I would have gotten into a accident they would have said I was not covered. this company is shady they lie and there thief's! And if you the insurance company and u have a issue with my review my name is Johnny Burnham

    Quinita Y.

    My mom vehicle was wrecked in 8/2023 and no one has come out to appraise the damage to her car. They take messages and never return calls........we have been endlessly waiting. We have even emailed them and no answer received either. Help!!! Please review the photos of how she has to drive her car around.

    Waiting for my agent

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    3 months ago

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    1 year ago

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    7 months ago

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    3 years ago

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    1 year ago

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    2 years ago

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    1 year ago

    Lauren, the representative for Aspen MGA, is very professional, personable and precise adding to the company's great rates!

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    1 year ago

    Hugo was very helpful on explaining everything on website amazing experience! 100% recommend

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    1 year ago

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    1 year ago

    Hugo stopped by with lots of helpful information! Very informative with all the programs Aspen offers!

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    Rude, dishonest representative. Buy insurance from a real insurance company. Aspen customer service is terrible.

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Absolutely a disgusting company- no call back,no adjuster calls, no responses. do not purchase this insurance. Its a total joke.

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    Page 1 of 2

    Ask the Community - Aspen Managing General Agency

    Review Highlights - Aspen Managing General Agency

    Great marketing representative, very knowledgeable, great people person.

    Mentioned in 2 reviews

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    The Brandes Insurance Agency

    The Brandes Insurance Agency

    (8 reviews)

    Brandes Insurance is just great with Customer Service. I mean, really, it's seems Customer Service…read morehas gone by the wayside. or at least I thought. Who calls during the middle of your policy to just check in on how you are doing? NOT many. I'd like to give a shout out to Jessica Barthold! anyway, recently I got a new Motorcycle, called them and gave them all the required info so I could drive off the lot protected. so, I paid a little more for the remaining one-year policy. I got a new statement from Progressive about renewing my bill, it didn't seems quite right. As a matter of fact, it seems very high. So, I made one phone call (and DONE) to Jessica and basically, they saved my $400 bucks, yes, $400. same policy coverage, etc., etc. They just used to have my Motorcycle..... Now they have my 3 other vehicles and my home. anyone wanting real customer service and folks that will go out of there way, then I highly recommend them. Here is the kicker, if they can't save you money, they will tell you upfront and recommend a company. I have been working with Marleen Miles and Tisha Brandes for 9 years now. Keep up the good work ladies! Anyone looking for a long-term insurance company, this is the place in my book. Jessica Barthold Sales Executive Brandes Insurance Agency Totalchoiceteam@brandesagency.com www.insurehomeauto.com Office: 972-481-1027 x114 Fax: 866-936-3102 "Integrity is doing the right thing, even if no one is watching." you can't beat that! Sincerely Eric Erwin

    As a long standing client (almost 14 years) I would like to take an opportunity and praise the…read moreentire staff and let you know how pleased I am with my relationship with Brandes Insurance. This agency has taken excellent care of all of my insurance needs and has made me exceedingly pleased with the way they have saved me money on my various policies from renters, to home, to car insurance. I have received excellent service from all the agents and most recently from Marleen with fast, courteous and most importantly to me transactions via email - including electronic signatures via my mobile phone. I could go on (honestly) but everyone I deal with at Brandes Insurance is a pleasure to work with! Wishing you all the best and continued success! Warm regards, Richard Caulder

    Andy Roethele - State Farm Insurance Agent - Happy Birthday!

    Andy Roethele - State Farm Insurance Agent

    (1 review)

    Was with them for a few years. Repeatedly had inquiries they said they needed to find an answer to…read morebut I never got follow-up. When adding my daughter to our policy as a newly licensed driver, she also had some questions regarding her portion of fees, and was told she'd get a call back with the breakdown. Nope! They requested documents from me that were not relevant to my policy, like info on my son who they enrolled in the safe driver program that I had declined. Repeatedly asked for a copy of my oldest daughter's policy, though she lives out of state and has had her own insurance for 5 years. I cooperatively sent a picture of her insurance card. They insisted on the declarations page. Not happening. When I asked why they needed it, they said they didn't know; corporate was insisting. I asked for a contact at "corporate" but unsurprisingly, never got it. A week or 2 later, I got a letter saying they were dropping me for not providing necessary paperwork. I beat them to it, thankfully, and secured a different and less costly policy. In the meantime, when my policy was up for renewal, they actually sent me a bill! Completely absurd, incompetent, disorganized. Two stars for a few people in the office who were nice and put some effort into it. I don't know one man's name, and Bob Seaborough, who I initially contacted, were both helpful. I don't think Bob is there anymore.

    From the owner: The mission of the Andy Roethele State Farm team is to provide reliable insurance coverage for the…read moreentire state of Texas! Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, small business insurance, retirement planning, and much more. Stop in to one of our convenient locations in Highland Village and Plano or get covered today

    Aspen Managing General Agency - autoinsurance - Updated July 2026

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