These BOOTS will break your ankle just PUTTING YOUT FOOT IN! Show up. Say I just need boots for skiing at Matt River Mountain. Looks like a guy 28 and above takes me over to size my foot. Largest foot is 27.5 cm right to the edge of my toe so they assume that type of boot is gonna fit me. The days of REAR ENTRY boots that are easy to pull it on in easy to get off. I've gone on the way to the dinosaur in these DIABLO RACING BOOTS, are quite impossible to get your foot in without breaking your ankle. Especially when they're two sizes too small and make your FEET go NUMB, and the blood freezes in your foot in the boot. I was lucky to get my feet out of the boot much less follow them over the next 10 minutes, even though I barely even clamped them down. Someone needs to teach these kids sizing over again and basically the problem is the boots are horrifically uncomfortable. Maybe they're pliable when they're in the 90° showroom where you sweat in your ski clothes and you should just show up in a T-shirt like the teenagers, but when you get them out of your car and drive all the way to the ski hill and it's freezing out there they don't flex as easily as they do in the showroom. I brought them back and told him of this horrific experience that almost broke both my ankles, they didn't give me a credit. They didn't do anything except for Marc me and tell me I was pretty much stupid for not pulling the tongue out harder and twisting it to the side, which they failed to show me upfront in the showroom how to do it. Not a good experience. Not impressed. Waiting for a phone call to get rid of this one star we'll see if they even addressed it. It looks like they haven't addressed any of the other ones to get them off of Yelp. If you don't want a broken ankle, I wouldn't let them rent you Diablo boots read more

Great selection and appreciated the staff that helped out the non-skier who just wanted some affordable snow pants. Honestly, so helpful. I will say it's def a pricey place, but they did their best. read more

I've been to this store twice. Both times I have been very pleased with the service. They take the time to educate you on products and explain the drawbacks and benefits of different items. Jacob #2 aka Little J was great. I forgot the name of the gentleman that helped me on my initial visit but he was great too. read more

Aspen Ski and Board - Bindings and boots - Ski & Snowboard Shops Near Me - Lewis Center, Ohio

Have always had a positive experience here, I've visited a couple times over the last year to get some old gear fixed or buy new gear and the team has helped. Mason i feel like helps me every time i come and i cant complain, he's always kind engaging and very helpful. Lexie has also helped me multiple times and has also provided great service and advice when shopping. Overall a great place to shop and repair gear. read more

I placed an online order with ease. I received a call from Nevaeh letting me know that a particular item I had ordered was sadly not in stock. She was able to quickly remedy the situation to my liking and got it shipped immediately. Great customer service! Would definitely recommend visiting their shop in person if you're in Ohio or visiting their website. They are definitely monitoring their online sales effectively. #SatisfiedCustomer. read more

Really amazing customer service! Helped with finding the brand I want and the deals are better!

As an expert skier, I expect my equipment to perform at its best every time. I was hesitant but I purchased the phantom treatment for 1 pair of skis. After the treatment, I took those skis to Snow Trails when they were making snow. This was a great test since Snowmaking produces a wet and sticky ride against the already fast snowpack. Not once did my skis stick or slow me down through the changes in snow conditions. With my powder skis treated, I took them west and rode fresh powder after a massive storm. I felt like my skis were freshly waxed on every "free refill". Since my first phantom treatment, I now have all 3 pairs of skis treated along with my wife's pair. I've also promoted this to my friends, who trust my opinion in snow sports, and they love it as well. Whether it's your race skis, park skis or powder skis the phantom treatment gives you the same ride every time. Going forward I will ALWAYS treat my skis with the phantom treatment. As always the ASBco team treats you like family and provide the best service one could ask for. read more

Mia was the most awesome sales associate to work with. She answered all of our crazy questions and helped us compare over six pairs of skis. She gave us space to deliberate, but was ready to bring out whatever we needed. Great knowledge about the selection in store and a great attitude after a long Black Friday! read more

I've been coming to Aspen Ski & Board for a couple of seasons now and couldn't be happier. The staff did a great job helping me get the right sized boots and skis as well as helping my teenage son with the same for his rentals. The pricing on the hard goods couldn't be better and matches (often beats) what I see online for the most part. Even during non-peak season the staff is always there to assist. Thanks to Chris and Alexis on my recent trip! read more

Came here to get my snowboard tuned up for the winter season. It took about three weeks which is perfectly normal. However I was told and expected that my board was going to have the edges sharpened and the bottom of the board to be waxed. Upon picking up my snowboard and inspecting it, it didn't seem like anything had been done to the bottom of the board. The edges were very well done. But I'm very disappointed in the bottom of the snowboard. The employe I left the board with the first time assured me that all the scratches were surface level and would be taken care of. But after picking it up and still seeing most if not all the scratches still there they told me that they were too deep and I would have to pay extra to have the deeper scratches removed/fixed. I would have been okay paying extra for whatever services were needed but the fact that I was lied to and told that all the scratches would be gone and then they weren't is unexceptionable. read more

Bought a new set of skis, boots, bindings, and poles. Picked up on 12/26/23, and one of the boot buckles broke on 1/1/4 not even a week later. Boots had a two year warranty from Salomon, but Aspen refused to warranty. Salesman said he would put old Nordica buckle on and that was the best they would offer. Took the boots to REI ski shop and they said it was clearly covered under warranty. Sad that Aspen will not warranty what they sell. Plastic was broke around buckle anchor point. Clearly not repairable, let alone with butchered parts from another manufacture. Shocked a ski shop would try and send someone out the door in unsafe equipment. read more

They have the best workers! I was so happy while shopping and they helped me find what I needed!!

Zach and Jeremiah were very helpful to my father and I. We are first time snowboarders and they seemed very knowledgeable on the equipment. They were a big help and made our shopping experience enjoyable read more

Wonderful shop. My son and husband have both ski equipment here. Staff is very knowledgeable and very helpful. Highly recommend!!

Came here (but the polaris location) yesterday for a winter coat and the staff was top notch and super attentive. I came in on the recommendation of a friend and I had no idea what I wanted or was looking for. The gal that helped me was super knowledgable and friendly. They have a great selection of ski and snowboard items for men, women and kids. I'll definitely be headed back when I update my boarding stuff this season. read more

I've been snowboarding 18 years now and love how knowledgeable the staff was with my needs. Alex(I believe) talked to me asked what I like to ride/what my intentions were, and pointed me to the perfect board instantly. The base shape/asymmetrical edges, short length in relation to feel, flat spots underfoot, mixed with the soft flex without sacrificing pop was PERFECT. He asked the correct questions and gave the proper advice. Also at checkout he reviewed an older issue I had with the store(my issue not the stores) and he talked to management and fixed the issue instantly. I've shopped here for years and understand how busy the store is during the holidays. Thank you staff I'll continue to come back. read more

Skis,boots,poles, and weather wear-they have it all! This business also rents the complete package for the season or just the week -really nice for the part time skier. Lots of deals and lots of sale prices. They offer deep discounts . You can get boots custom fit with lifetime adjusting if needed. Very friendly and knowledgeable read more

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This is the type of store that I'd love to work at if I was an expert on winter sports. The employees are super laid-back, friendly, knowledgeable, and eager to answer questions. They don't talk to you like you're dumb even when you are dumb about skiing or snowboarding. I bought a board, bindings, and boots package here and they were very helpful during the entire fitting process. They even upgraded to higher-end boots for free because the ones that came with the package deal were not available in my size. The included installation & tune-up is great as well - saves me the effort! Employees also don't push too hard when it comes to buying accessories and recommend that you actually come back when there's a sale. I really appreciated that because there's nothing I hate more than pushy car salesman types! I actually prefer this location to the Polaris one just because its bigger and less-crowded. Plus, it's right next to Tensuke Market which gives me an excuse to go pick up some tasty snacks afterwards! ;) read more

After skiing a couple times, I got hooked. I spent an hour at Mad River Mt trying on boots until I found one that fit well, and I said to myself never again - and immediately went to Aspen. I was incredibly impressed with their staff. Being my first pair of skis, boots, etc, I had no clue how long the process would take. I rolled into there an hour before closing time and got out a half hour after they closed, and nobody seemed rushed or upset that I was holding them up. The gentleman helping me checked out my feet and how I hold them, and recommended a few boots. We got our winner on the 3rd try but adjusted them for over half an hour. Every little pinch I felt, he'd go and make an adjustment to them until they were perfect. The real above and beyond came when he asked when I'd planned to go skiing, and I said hopefully tonight. Apparently the tune up process takes a few days to complete, typically. But he said to hang tight and they'd do a quick tune, and make sure I was out on the slopes that night. He gave me a free coupon to come back and get a real tune up a couple days later. In addition, he gave me some great tips about how to take care of the skis, and even recognized me when I came back in for the tune up. Couldn't be happier. Come here for the great service! read more

I contacted Aspen about ski purchase or rental for one child. We don't ski often and stay in Ohio, so we were looking for a basic, low-end set of skis. One of the staff members, Ethan if I remember, walked me through some options over the phone and recommended we come in. When we arrived, Reagan found a great set of skis with boots that open in the back and bindings that are adjustable for different boot sizes. The price was excellent. We were so impressed, we came back to purchase a second set for another child. A few rentals made the purchase worth it and saved a lot of time. Aspen does have a program where you can return gear for a discount in the future. We plan on passing the gear down to each child, and she helped us make decisions accordingly (went with neutral color skis). read more

My boyfriend and I decided two years ago to buy our own ski equipment. There was no better place in Columbus to go other than Aspen. They are great. They fittted us for boots and I love mine! When ever we need anything for winter we go here now. read more

Aspen Ski and Board - Ski & Snowboard Shops Near Me - Lewis Center, Ohio

Antonio helped myself and my wife buy new ski boots. He was able to show us different options and what would be best for our skill level. We also rented skis from them and I didn't like the first pair so Antonio quickly fixed that and got new a new set the same day. I really appreciated them going the extra mile for us and we will for sure be repeat customers. read more

Can't tell the difference between staff and customers. No name tags or shirts... hard to find help. Employees are nice but management seems poorly run. Also messed up my board but gave me a full refund fund so changing to 3 stars read more

Called the store 3 times and no one answered the phone (2 PM on a Friday during ski season). Does not inspire confidence.

I have lived and skied all over the USA and this locally owned ski shop is one of the best I have ever done business with. I have purchased several pairs of skis and boots for myself and my family. If I could give them more stars I would! read more

They have done a great job with their summer tune up special on my skis for the past several years.

My boyfriend is a never-been before beginner and bought his board/bindings/boots here. The dude who helped us was patient with our never ending questions and ended spending about half an hour (if not more) fitting boots, then bindings. The tune up is included with the new package and had a relatively quick turnaround: paid for on Friday, pick up on Tuesday. I'm a little less enamored with this location simply because it doesn't have nearly as much selection as the Polaris location. It's almost the same size (square footage wise) with less than half the merchandise as the Polaris store. Which is not a big deal. At ski shops, service is prone to be uneven cuz the staff might just be so far above helping the newbs. This was rarely the case at Aspen S&B, especially when the staff is so patient and willing to call up to Polaris to do stock checks. But depending on who you get, they might not be as knowledgeable about a specific product as the next person. read more

Awesome experience! My daughter was in need of many snowboarding equipment. The staff was awesome and accommodating and very patient. We will definitely be back. I am looking to get back into skiing this year. read more

Great shop... Reminds me of the board shops back home in LA! Huge selection and incredible staff.. you know the spot is core when real experienced employee riders are on the sales floor (quick to help) and put riders in proper gear! (shout out Mason).. Even more, you know you can trust a shop when the owner is out there too (high five Jill!!)... keep up the hard work crew!! Till next time, cheers read more

Young staff. They cater to their age group. Prices are pretty good considering you're shopping in Ohio for skis. You need to know what you're looking for or want when you go in. I got no help and after 20 minutes I asked if there was anyone there that knew anything about skis. 4 young guys looked at each other, all standing behind the counter, talking with girls had no idea how to even answer my question. Quite comical. They looked scared. Just ask for the person in charge. I have been skiing twice as long as most of the sales people have been alive. They are horrible at answering the phones as well. read more

Took our family of 6 here to get set up for our first family ski trip. AJ greeted us right when we walked in and spent the next 2 hours helping us. Not only did he have the best personality but was very patient and super knowledgeable. He commented we were easy to help but it was actually him having the skill to read each of us and choose items quickly that we all liked. The store itself was super clean and well organized. There were many great options to choose from and prices felt competitive. Icing on the cake was the store puppy that was equally as attentive as AJ. We'll be back...thanks again! read more

Super super great service. Best ever. I got a major deal too. The gentleman who helped me owns the shop. I was impressed about his knowledge of my ski boot needs. Plus old equipment knowledge. It's great to have the experts help you and has the right answers!! read more

Aspen Ski and Board - New boots!! - Ski & Snowboard Shops Near Me - Lewis Center, Ohio

Being part of the Ohio State Ski and Snowboard Team at Ohio State, ASBCO has always been there to help me with my snowboarding needs. As you walk in, there's always someone there to assist you with fittings and finding everything you need. The staff knows what they're talking about and are extremely friendly! They've got great gear and great sales (especially their Fall Sale in August!) Every time I go to Aspen, I always end up buying something, but that's just because their gear is simply, AWESOME. ASBCO ALL THE WAY read more

I don't know where to start-we are not a family of skiers, therefore didn't know the first step in buying/renting ski gear. this place put me at ease and was incredibly helpful from the second we opened the door to enter the store. read more

Unlike other reviews, I just walked out of the store disappointed with not one person greeting me nor inquiring if I needed help. There selection of women's ski pants is lacking in sizing, of course they may have more sizes in the back but since I was not helped I wouldn't know. I could have asked but felt unwelcome. If their staff was more attentive they may have sold multiple pairs of skis and outfits from me today. I will be taking my business elsewhere. read more

Went in to Aspen Ski and Board today to check about getting a snow board and accessories for an upcoming trip. ABSOLUTELY INCREDIBLE EXPERIENCE. I worked with Justin for over 2 hours. He was so helpful and informative. I am a beginner and needed everything explained to me. He had so much patience with me. I am so happy with everything that I got today. I will always go back to this location. Thank you so much!! read more

Our first experience, the snowboard bolt came off on my son's snowboard on his second time down. Luckly Mad River Mountain fixed the board or we would have lost a day of snowboarding. They did give us a free rental. The second time, my husband waited over 40 minutes for the rental when they said 5 minutes. We got a giftcard or we would not be returning. read more

Stephen Waite. WHAT. A. GUY!! Everyone in here is super awesome and super helpful. I had the pleasure of working with Stephen. He recommended places to eat in the area, helped my bf and I pick out gear for skiing (we're noobs) and just made us feel so comfortable and taken care of. Now that I'm pretty nice on the skis I'll definitely come back here every time to get gear, rent/buy skis, and enjoy the conversation and advice they all have to give. Thanks! read more

Wanted to update yet again that aspen continues to be tops. I was able to get a deal on a 2011 package this last weekend that beat any online or in-store price by $100+. I also was able to talk them into upgrading to 2011 bindings for me, which was another awesome score. Their staff is friendly, and even remembered me from past trips (and even remembered what boots I got last season!). They have done a lot to make my skiing experience the most comfortable and best it can be! read more

I'm a big guy, obviously not going to ski any day soon. But I went in because I was looking for duffle bag. Great stuff and staff was very friendly read more