Stopped in early today for comfy bras. Katlyn was incredibly helpful finding exactly what I needed…read more The entire staff was so friendly. Not my first time there and not my last time! I appreciate great customer service!!

I stopped in last night needing to exchange some bras, after purchasing Soma bras online for the…read morefirst time, and ordering the wrong size... a task I'd been putting off for weeks, because bra shopping sounded dreadful. I was wrong! I was greeted by Erika who asked me a few questions about my habits and what I was looking for, and immediately got to work on finding new bras that I would be comfortable in and happy with. She helped me find a proper fit and was extremely professional and attentive while I was in the shop for about an hour. I left there so happy with my new bras and the service/experience I had there. Soma has made me a happy customer and I will certainly be back!

Measurements were taken by JoAnne and swimsuit shipped 2 weeks later that promised and did not fit…read moreat all. After providing my own measurements, I asked for timing and received no answer. I asked again and was told it would ship on a certain date. I received no shipping confirmation and no tracking information and I have no received no response to any of my inquiries for over two weeks. ( except for one of her many facebook angry rants that i assume was targeting me and that was extremely unprofessional ). This woman has no customer service skills, no communication skills, does not provide time estimates and does not stick to any commitments or promises. I will be disputing my charge with my credit card company and i am extremely upset over the way I have been treated. I am amazed she is still in business.

Wow!! My scenario is very similar to the last one posted!! I ordered a suit from ripple during an…read moreappreciation sale!! Customer service was great at first, she very flexible and speedy with her replies!! I paid for my suit and received it in the mail several weeks later!! I loved it, except my bottoms were too big! They were way more than 50% coverage which is what I ordered!! I wanted a more competition appropriate cut on my bottoms so I asked how much for her to make me a pair to match my top that would be appropriate for the stage!! she said no charge she could make them it would take about a week because she already had the pattern fabric and glitter. She asked when I needed them by, the date was two weeks away and I never heard anything back after that one way or the other! The date I needed them by had passed so I emailed her again inquiring about said bottoms! No reply, so she had posted on Facebook and I commented asking if she had received my emails I was concerned she had not because it had been two weeks since we last spoke!! In no way was I bashing her or her business I was just concerned! Well this got her attention and she was very rude to me making it sound as if she was doing me a favor by making them like I expected them for free!! I offered numerous times to purchase bottoms!! She continued on to make it sound like i was being unreasonable!! She is very unprofessional and lacks good communication!! Here I am two weeks away from my very first competition with bottoms that do not fit!! And ripple has blocked me from her site!! I think it's safe to assume I will not get those bottoms I was promised!! In all of our conversations/ emails I had been nothing short of very grateful and appreciative and was mad to feel terrible and that I was the one in the wrong :(

Had to make an exchange and was out of the return window, but they still allowed me to and even…read morehelped me find other options/sizes as I am now pregnant. They were friendly, professional, and I was in/out within 20 minutes. Lastly, their bras are the most comfortable and supportive bras I have ever had! Would recommend.

I like Soma, but skip this location. I was in for a return, was basically told I could not return…read morefor what i paid (within 10 days) because it's the register won't support it/ let the clerk do the transaction correctly. I spent time with the clerk reviewing my request asking her to use my order # etc. I left thinking it was somas policy, and was so frustrated I called customer service to find out I was totally duped! I was instructed to have the clerk call Corp next time. A friend has this same experience twice at this location. Shop at a different location!!

Online buyers beware... What I saw online was not what I…read moregot. While the bag was authentic, it was not unused. Here's what I suspect (and I say "suspect" because customer service never explained): the bag was on display in the store for a prolonged period of time and suffered sun damage. Was there any indication of discoloration in the product description? Nope. It's actually appalling, the damage is so bad. Like over $350-for-a-redye bad. Thankfully, even though the item was final sale, customer service did rectify the situation with a full refund. I'm so sad though...that behno bag is sold out everywhere. I hope Rowe reexamines how they handle delicate merchandise like suede so that the quality isn't compromised. I would've expected higher standards from an upscale boutique.

Fun boutique with light colored clothes!…read more It's small and a bit tight to walk in here. They've got candles, bottles, jewelry, clothes, cards, and other fun feminine stuff. Prices are elevated here but I'm sure it's quality and unique. I'd come again! The staff greeted us and were fashionable to look at.

NO PARKING BEHIND BUILDING any longer. Apparently the Steak house (Smith & Wolinsky) is more…read moreimportant than all the shops in Easton, so there is now a sign which says "Valet Parking only" in the parking lot behind Tommy Bahama. Which, goody for them, all the really rich folks do not ever have to walk more than 5-10 steps before partaking in their $150 per plate meals. Don't these people have their own drivers? Tommy Bahama and all shops along that strip have lost my business. If they can't keep the lot the way it's always been, first come first serve, pay the meter, then they are wimps and do not deserve my business. Too bad, I love their merchandise, just not their backbone, which seems to be non-existent. How does this move set with average hard working people who save their money to occasionally buy something nice at places like Tommy Bahama? Not well. Hi

My favorite store does it again... Visited today to redeem $50 gift card and greeted by the entire…read morestaff...was looking for jeans, told one of the workers my size (believe her name was Suzanne), she pulled my size in 2 or 3 different styles took them to dressing room & then suggested a pair of Chino's... tried on the Chino's and they were perfect, soft fit, casual & dressy... as I browsed through the store another TB staff member (Stefani)asked me which scent of candle I preferred .. told her they are all pretty great, that's when she asked me if I had Yelped TB before.. I said I have & she told me she read the review & it was very complimentary...she than told me she was gifting me a complimentary candle for the review...Wow... I've never been treated so well in a store, I felt like a VIP(lol)... as I checked out I met the district manager of TB, believe his name is Tim and we had a nice conversation about TB products & the Easton store...Suzanne, Stefani, Tim thank you for the great gift and customer service I received today ...You Guys never disappoint !!! Get over to TB for your island casual gear before you hit the beach in the spring.....

Such a cute shop! Full of fun clothing for any occasion. If I was having a big birthday bash or…read moregoing to a gala, I'd come here for a super cute statement dress!

I went in here last night looking for a dress for an event this weekend and remembered this place…read morehad good sales in between seaons. I didn't even realize this store had changed ownership until i walked into the sleek new design. I found the jewelry to be most appealing if you like simple costume or silver chains and small earrings. Jewelry ranges in price from $20-$45 and seems worth it. The collection in general is unique. Clothing is pretty basic styles and a few retro mod pieces ranging from jackets to jeans and plenty of knit shirts. I tried on a cute cotton dress that was reasonably priced. While I was in the room the clerk received a call and I heard her chatting. I was pleased to see that as soon as I left the changing room she put the phone down and was very attentive. Prices range from $40-$200. Judging by the style quality and designers this is reasonable and worth it. Nice new addition to the Short North clothing scene.