We ended up having to buy a water cooler. Entire system just sits there. A waste. It's possible…read morethis was just a fluke with us. Hard to tell.

They are absolute tops, from their staff to their work. We had whole house and RO systems…read moreinstalled a couple of months or so ago. The estimate and install both went well: they came out quickly, were transparent and upfront on pricing, and answered all of our questions thoroughly and patiently. I truly can't say enough kind words about them; it's refreshing to work with a company that knows what they're doing, is fair and honest, and is kind and patient every step of the way. Two and a half months later, our appliances are working better and we're using much less soap-- great news for us since we have a septic. We feel so relieved knowing that we don't have to worry about buildup in our pipes, and that we will be in good hands for years to come.

Excellent trusted company!! Roger is a GREAT person to work with and helpful with advice. A honest…read moreand perfect company to work with. Brian Oak Ridge, NJ

We had been renting a water softener for over 24 years from Roger Garrett, This past March we had a…read moreproblem with the water. Chris came to the house and without doing anything, he diagnosed the problem to be our hot water heater. My wife had told Chris a plumber was just here the day before and said it was not the water heater. Chris then said okay, you need to replace a part on the water softebner and it may take up to two weeks to get the part and it would be approximately $1,200-$1,500. We said we don't own the softener we are only renting it. He said it does not matter, you will need to pay for the new part. We had the original rental agreement that was signed in 1994 and the parts and labor were covered under the rental agreement we said. Chris said no that's wrong. We told Chris do not order the part. We decided to replace/purchase a new water softener a few days later through our reliable and trustworthy plumber. The old water softener has remained in our basement since March. Roger or Chris have not hauled it away as called for in the rental agreement. I called Roger and Chris on August 10th.and Chris said he would pick up the softener the next day between 3:00 and 5:00. I took off work early so I could meet Chris at my home. Chris never showed up as promised and never called. Since that time, I called Roger twice and sent 3 text messages over the course of the next 9 days. Roger finally answered my last text & said they were very busy and would pick it up soon. Needless to say, I will never use Purely Water again and certainly would not recommend their services. Roger did not honor the rental agreement and has been very unresponsive. I certainly understand someone being busy but I also believe a simple pick up of equipment could have been completed sooner than 5 months and counting. Extremely unprofessional company! Tom F (Sparta) 8-20-22

I am a very demanding customer. I hold myself to high standards in business therefore I hold…read moreeveryone else to the same standards. I was very skeptic when shopping for a water solution for my new home. I read very good reviews and Advanced Water Softening came recommended by another home technician. I purchased the recommended system and had it installed a week later. I have learned to never judge someone or a company by situations or issues, rather by the way they are handled. The tech who installed the system in my home was very courteous and polite. He did a clean job however there was an issue with the hook up under my sink that caused a minor flood. In all reality it came down to the pluming situated under my sink that caused the issue. The install took place on Friday. Friday night I noticed the leaking, Saturday morning I called at 8:50 am (10 mins prior to opening time of 9 am) and spoke with someone who immediately took control of the situation. A tech was at my home before noon and the issue was resolved. The tech even went out of his way to ensure my connected appliances were connected and properly working. I have to say that Advanced Water Softening not only installed a quality product with great service followed up by fantastic response to an issue but they were extremely attentive and treated me like I was their most valuable client. I was very impressed.

Look elsewhere for better and cheaper service. Completely unprofessional service staff. Had a rude…read moresalt delivery person refuse to wear a mask or put on booties when entering my home.

I like Phil's plumbing philosophy: not only he completed the job very well, he keeps an eye on…read morepossible future failures, and ways to make future repairs easier. This way, next time I will be able to replace this valve myself. He used threaded valves that are easier to be replaced by homeowners. Thank you Phil!

Phil did great job on changing out my sump pump and was very reasonable. My previous plumber…read morecharged me for every inch of pvc and everything else by the time it was over every bill was almost $700 or $800 for the smallest thing, Phil gave me a great price and did not nickel and dime me to death. I would highly recommend him

Had to replace our hot water heater and these guys did a great job. The plumber showed up on time,…read moretook a look at the old unit, and explained what needed to be done in a way that actually made sense. No confusing talk or pressure, just straight answers. He got the old heater out and the new one installed without any problems. The work looked clean and solid, and he made sure everything was running right before he left. I also liked that he cleaned up the area when he was done. Price was fair for the work and the peace of mind. It's hard to find people who take pride in their work these days, but this guy clearly does. If you need your hot water heater replaced, I'd definitely recommend them.

can't say anything bad about this company. I reached to get a faucet leak repaired. They came out…read morein between jobs and tried to get the handle off but couldn't do it. They didn't charge me. They told me to get a new faucet. I found the same one and ordered two and as soon as it came in I texted John Centanni and he scheduled me Monday am. I texted early and I was his first job. The crew arrive before 9 and were done by 10:15. The replaced the faucet, water feed lines, drain and drain piping. They were all so professional and I highly recommend them. I will definitely use them again. And I recommend you use them.

Heine has shown to me that they are professional, hardworking, polite and considerate…read more I wouldn't even think about trying another company. For the amount of work that was done here, I found all their pricing to be absolutely nothing but fair. Since buying this house, I've had to replace the; hot water heater, well-water holding tank, well pump & washing machine spigots. I think that's it... for now. But Heine will be my first and only call should the need arise (i have a kitchen/bath remodel coming up... :)

BEST plumbing service! No, never mind, best service provider EVER. Chris Heine arrived when…read morepromised, fixed our problem almost immediately, stayed almost an hour answering our water and plumbing questions, taught us how to prevent future problems, and left without charging us for a service call because, "He didn't really do that much". We could not believe it. We will never use another plumber and HIGHLY recommend Heine. Just the best!!

Brandon came to install Frost Free outside Frost Free Hose Bibbs…read more Brandon is very knowledgeable and pleasant to work with. BDP is my go to plumbing. Lynn Omland

Recently I hired Bianco Diamond Plumbing and Heating to install a new Boiler and Water Heating…read moresystem in my house based on a previous job that they did at my neighbor's place a few years back. And I'm happy to report that Dominick and his awesome crew did an exceptional job all throughout every phase of the installation process which definitely had it's fair share of twists and turns. If you've ever seen any past episodes of PBS's "This Old House" then you can imagine what was in store for these guys. But with all things considered they definitely persevered and worked hard in order to complete the project all within budget and on time.    Long story short I would definitely recommend this outstanding local business to anyone in the market for any Plumbing and HVAC work no matter how big or small the job happens to be. Thanks Again BDP!!

3 years ago, I chose them for my whole house water treatment and RO system so that I could support…read morea local family-run business. However, in the last couple of years, service levels have sharply deteriorated. Nancy was great with scheduling. They did not tell me area had to be fully clear for them to work - I assumed their workers could move things. But understandably, they could not. But the company invoices me for service anyway. When I called to talk and reschedule, Joanne was nasty and transferred me to Vinnie the office manager who was even nastier. He starts off with "Are you really that dumb...". Needless to say, they lost a customer who tolerated their decline for a couple of years. I've moved to WCPonline.com, a much better-run family business, and have been thrilled with them!

This is a very nice family-run business. They were helpful with all of my questions and equipment…read moresetup. I'd so much rather support a local business that is helpful than some megacorp. Their salt is less than the big box stores and great quality. The bags are 50 lbs versus the smaller 40 lb bags you get at HD or Lowes for less money per bag.