Scam. Stay away from this place. I went to the Grapevine, TX location to see Dr. Savannah Sommerhalder, MD, and it felt off from the start. They did not even have a real sign on the building, just a decal on the door. I went in for an infection. They confirmed it was an infection, not an allergy or some other immediate issue. They gave me one round of medication, and when that did not work, they immediately started pushing heavily for surgery and immunotherapy. The problem is that they also told me neither of those would actually fix the issue I came in for. That didn't matter to them; they just kept pushing for it. After two appointments, I finally told them flat out that I was no longer agreeing to surgery or immunotherapy until they treated the infection first. They then finally said they would call in a stronger medication. They never did. I reminded them three times, and every time I got another excuse about the doctor being busy or some delay. That was it for me. They seemed much more interested in pushing procedures than fixing the infection. I also asked for my surgery deposit back, because the plan was supposed to treat the infection first, then do the surgery later. Instead of refunding the deposit, they sent me an even bigger bill. Based on the other review, the shady billing practice seems common. You have been warned. read more

Everything! Almost to the point of filling a lawsuit! It was horrible from the vet beginning too the moment I pushed out the door, thrown in the truck and didn't even bother try to help answer a question. They don't care about you, only their money!!! I'd rate it a negative if I could! I've been requesting a call back regarding my bills and no one will get back with me. I've tried for a few months now!!! read more

Great staff but this place is closed when I go to get my shots!!!!! Short staffed location near Grapevine Mills. 3 weeks in a row they were closed on the day I drove over for my shots. They say shots on Tuesday, Wednesday, Thursday....but they randomly change those dates with closures. Frustrating when you drive all the way out there to find them closed. read more

Do not go here! They are never open and the billing is ridiculou! We get emails saying we owe 2000.00, then another owing over 1,000.00 and paper bill owing 800.00 We paid everything up front. DO NOT TRUST THIS PLACE! Everyone there are complete idiots! If there was a 0 rating I would give a -0! Front desk thinks it's funny! Poor, POOR SERVICE. read more

One thing about aspiralgy is they won't tell you how much it costs. They'll give you a price, and then they'll turn around. And f*** y** over and charge you f****** ridiculous. Amount of money like $30000. For something you didn't even sign up for so I would think twice about going there. read more

This place is a nightmare of inefficiency. While I like my doctor, the office is very poorly run. I believe I'm on my fourth reschedule of the same appointment because they can't get my serum from Austin. Communication is very hit or miss. I've already paid over $1000 out of pocket for the testing and the serum, so I'm stuck now. Hopefully it gets better once the serum comes in. read more

I want to clarify. Recently I gave a 5 star review, but that applied to Dr. Alvin Aubry. He is a wonderful caring physician. The customer service the organization as a whole provides is very poor. A few days ago I called about a balance that I show being paid through my flex spending account. After nearly a half hour on the phone and hold to their Austin office, they say they see the payments and the payments will be properly applied. Two days later I get a past due bill. This reaffirms the one star for the practice as a whole, but there are a few wonderful health care providers like Dr. Aubry read more

This place is a joke! 1. They waited to tell me day of the cost of testing. Shit is expensive 2. They had just sent the food allergy testing employee home so they wanted to know if I wanted to come in for my scheduled appointment and pay a $171 office visit with NO option of getting tested, THEN come back and pay another 171 when they actually had staffing. Wow!!! I've stopped taking Benadryl for this damn appointment and now there is NO appointment! How do you people sleep at night?!?! I've itched like crazy for the past few nights trying to prepare myself for this appointment and for what!! You only have one capable employee?? Zero stars!!!! Also so much communication could have been done prior to this, instead you're bombarded with a ton of automated text of papers you have to fill out. Why wasn't the price discussed on these papers????? read more

I run miles, train for hours etc had have been able to do it all without breathing through my nose..... I just had sinus surgery over at @aspireallergy and let me tell you Dr. CHRIS THOMPSON WAS AMAZING ALONG WITH HIS ENTIRE STAFF! If you have been suffering with nasal polyps, sinus drainage, sinus pain, chronic sinus infections etc...PLEASE DO YOURSELF A FAVKR AND CALL TODAY! I can't wait to see my fitness go to the next level now that I can breathe! read more

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Firstly it can be very challenging navigating the medical matrix. I have personally found that most providers do not have time to do a proper history and that is how things get missed such as allergies. read more

Absolutely horrible place. They canceled my procedure with no notice and I was left suffering. They didn't even follow their own policies and when I questioned and asked to speak to a manager, they blew me off. Very upsetting! read more

I initially thought Dr. Donna Pham was a very kind and understanding doctor, turns out that she says one thing then does another. I'm very disappointed! read more

After more than two years of seeing Dr Mireku it's time to find a new Dr and new clinic. She started out amazing. But over the last 18mos, customer service and patient care have gone from outstanding to deplorable. Today is Sept 5th, 2019 arriving at 4:18 pm for a 4:15 pm standard monthly shot appointment we were turned away. We while we were in route to let them know we were running "a little behind". They said a few minutes wouldn't be an issue. The office was being run by a PA named Amy. The most frustrating part is that the entire staff exited the building behind us. It wasn't that we were late...it was that as the last patient of the day, they got to leave the office early by turning us away. read more

All these people want is your money. I went in not knowing if I was even allergic to anything and they were going over my treatment options and payment plans before we even got my results back. In the end I didn't end up finding out that the illness I was suffering from was from my allergies at all, but the dr still INSISTED that I needed treatment for my allergies that were not affecting me at all, and gave me attitude when I consistently decline. I just got my bill 2 months after my tests were done, and they are charging me over $200 for a test I DID NOT HAVE DONE and even checked on the paperwork that I filled out that I did not consent to!!!! Money scheme money scheme money scheme read more

My bestie had to have sinuplasty procedure performed today. Let me just say, from the moment we walked in the door we were greeted by the kindest receptionist (great hair, too). The facility was clean and comfortable. Amy did a fantastic job of prepping my bestie, Dr. Green ensured my friend was appropriately sedated, Dr. Byerly was professional, knowledgeable, and ALERT. Nicole was kind and reiterated what activities my bestie was/was not allowed to do while recovering. read more

What an amazing practice! We started at this practice recently with Dr. Silvers. I cannot recommend him enough. He spends time with patients, is great with kids, answers any questions, and is even responsive if you have questions outside of appointments. He was very prompt in filling out an allergy form that we need for pre-k coming up! This is a doctor who has made his practice an important part of his life and once you meet him you will know that he cares. He was very detailed and knowledgeable when diagnosing and treating our daughter's allergies. He also gives clear recommendations on what to eat and what to avoid based on allergy testing results and food challenges. The office staff has been awesome as well. They send reminders about appointments, explain any missing insurance or documentation that is needed, and make sure we have everything we need before coming to the appointment. Be prepared to experience genuine patient care with this practice! read more

Thank you for being thorough and not making us feel rushed. It's obvious you really care!