I was a patient at Central Texas Allergy and asthma since january of 2025. My former allergist had…read morerecently retired. I was with him for about 10 years. I received what I considered to be very poor treatment at CTA&A. Particularly in the past 3 months while having terrible symptom. They on 2 occasions refused giving me an injection. The first time it was because I had trouble procuring an asthma medicine from the pharmacy at HEB. The 2nd time was earlier this week refusing my injection because my dosage had expired. Now I have been waiting for a month to get my injection because my symptoms were terrible. So I went in on Tuesday and they refused the injection because it expired the end of may. Of course didn't warn me about the impending expiration. Basically they treat you like a 5 year old and are condescending and don't care about your symtymes. The complete opposite of my former allergist. I would suggest you avoid them!

Dr Priyanka Gupta and Chelsea Nichols were very kind and professional in their work. Very…read moreknowledgeable and they did a great job in assisting me. They treated me in deep respect. The office staff were wonderful too. They rock!

I have a few different things that I was disappointed about…read more I am disappointed that I was made to pay for a visit to discuss test results when it could've been discussed with me over the phone. Also this was a follow up "visit" from my annual. I have had this experience before and I was never asked to pay for my follow up appt and I was told "it's a part of your annual, you don't need to. It's covered." when I asked at Lone Star Medical why I needed to pay for a follow up visit, her answer at the front desk was "it's $25 :)". So I was like whatever, just get it over with. But I don't think that was fair. On regards to the provider care, I was told everything was fine -many things were, but not everything. I caught a low level for something on my bloodwork and a high one that's been alarming for me for a couple of years now and my provider just goes "it's not bad". But I do have several symptoms of something "unknown" and "undiagnosed" things that aren't normal. The wait times when I was scheduled and fasted was insane. The lab provider was amazing! 5 stars to her. In all senses. Great at her work and she deserves a raise! Also, I had recommended a friend so she could have her annual visit and we both are new patients, however, they never ever called her back to schedule hers. Of course she ended up going somewhere else. I just wish this town would have better options that take insurance and provide caring care. Not business care. My provider, however, the great things I can say is that she has an amazing personality and made me feel like home while in the office visit with her. However, communication after my appointment didn't meet my expectations.

I have been going to Lonestar Medical for over 10 years now…read more While no one really enjoys going to the doctor, Lonestar Medical makes it a breeze. I see Dr. Jay Gruhlkey and it is always a pleasant experience. You really have to appreciate his professional, yet laid back jeans and a button up shirt and cowboy boots, approach to medical care. He has never steered me wrong, and his bedside manner is outstanding. Listens to your issues, does not judge, and explores all options to treat your issues. Highly recommend him. He is hard to get in to see, but if you have time to wait, definitely try to.

If you've lived in Central Texas long, you've likely been affected by Mountain Cedar (really a…read moreJuniper) in some way. I happen to be extremely allergic and have been since a child, which is when I started seeing Dr. Hampel. I recently paid a visit cause OTC medications were no longer cutting it. Ever since then, I've felt fantastic! Dr. Hampel pretty much wrote the book on cedar allergy treatment and the entire staff is extremely accommodating and a pleasure to deal with. I highly recommend visiting if you need it!

From the owner: Central Texas Allergy and Asthma was started by Frank C. Hampel, Jr., M.D. in 1985 to serve both…read moreNew Braunfels and San Antonio. Priyanka Gupta, M.D. joined Dr. Hampel and the practice in early 2008. Dr. Gupta treats various allergic diseases including seasonal and year round allergies, asthma, hives, food allergies, insect allergies, sinus disease, anaphylaxis and others. Our staff is comprised of individuals who are helpful, friendly and well trained. Some of our staff members have been with us for 20 years. Our practice focuses on maintaining an environment that is geared towards the most up to date medical care, compassion, and consideration of patient needs. Dr. Gupta strives to develop long term relationships and uniquely designed treatment for each patient.

Absolutely the worst patient care I've had to deal with, we have gone back and forth with them for…read morea month now! They wouldn't see my husband until medical records were sent over....we had to be the ones calling and checking up, and that's if we could even get ahold of someone. We finally got confirmation they got medical records. We make the appointment again, show up. They canceled him without a call or notice due to no medical records. Who does that?! We thought we still had an appointment...My husband need a doctor. He was already out of his testosterone shots because we were trying to switch to this. So once again we are turned down from this place. Don't bother. They clearly don't need the business

I see the PA- Jan at this office. She is very friendly, addresses all your questions, and is…read morethorough. I've needed a last minute sick appointment on two separate occasions, and they were able to fit me into the schedule on short notice. Not all primary care offices are able to do that. They also offer a variety of extra services at their clinic. I want to do the nutritional counseling/classes in the future. The office is clean, and the staff is friendly. The only downside is I can never get anyone on the phone when I call, no matter the time of the day. They do return messages promptly within an hour or two. However, it would be nice to talk to a live person when you call.

I have been a patient for many years and I must say that all my experiences have been extremely…read morepositive. Dr. Lano has done several procedures on me to improve my quality of life, all of which went extremely well with minimal discomfort. I must also compliment the Allergy Clinic side of the business, as I go there twice a week for allergy shot treatments. Their staff is super helpful and friendly. That being said, I highly recommend this business!

Tried to go to my scheduled appointment and was sent away and accused of trying to commit insurance…read morefraud!!! For reference I am young and only recently acquired insurance through a work promotion, however I'm still on my previous group plan via my parents. I was not aware that this could cause trouble with this scheduled appointment and no one explained this to me as I was making the appointment. An honest mistake on both my part and the office. However rather than explaining this to me calmly one of the front desk ladies was very rude and even accused me of trying to commit insurance fraud..... The other lady was very nice though. this is very sad as the doctors were recommended to me by family members who are patients there. I even offered to pay out of pocket since I had already driven over there for my appointment but sadly they don't accept out of pocket.

I appreciate Dr. Webb and this clinic. I take my elderly father here to get his ear wax cleaned…read moreout once a month. They are quick, easy, clean, and professional and work with our scheduling needs. After trying two ENT's prior to Dr. Webb, I was very relieved to find him. I highly recommend.

They will prescribe you medicine then have you call in a week to follow up.I notified them that it…read moredidn't help then catch an attitude with you when you ask to see another doctor because the doctor you have is booked. I caught a severe sinus infection with a fever due to them not seeing me after prescribing me a nasal spray. I highly wouldn't recommend Dr. Webb or his nurse Suzanne because I mentioned to her if he wasn't able to see me it would get worse and she blames it on the weather instead of listening to me telling her that the over the counter and nasal spray didn't work. I did reach back out because I felt terrible and spoke to the on call doctor and he suggested I go to a clinic. Local clinics are way more helpful than this associate office. I wouldn't recommend them to anyone.

Our experience while there was fine. However after the appointment come to find out they're not in…read morenetwork even though I verified with them before booking the appointment and even right before we went back I made sure. I asked my insurance if they were in network during the appointment and then by the time they got billed weren't in network. They informed me they haven't been in network for my insurance since 2008.

Very nice people working here and I never wait more than 5-10 mins to get called back. I can…read moregenuinely tell they care about their patients. They go out of there way to help patients with no insurance receive meds for free.

I've never been so impressed and happy with a doctor's office. Starting with the ladies in the…read morefront to the ladies in the back, especially Marguerite...to Beckie Craig (the best!!) to Lisa (referrals) and last but not least, my amazing doctor, Dr. Gloria. Always professional, thorough and friendly. Never making me wait. Thank you, thank you, thank you! You're all part of quite an amazing team!!

Dr. Tony is the best acupuncture doctor that I've ever had; I've had quite a few. Also, he listens…read morehe cares and I trust him and you can't pay me to go to another doctor. Dr. Gloria is also wonderful. I have gone to her many times being very very sick and she's always been there for me ; she cares and understands.