We enjoyed the excellent presentation by staff members and felt a strong sense of community. The…read morevarying options of type of care offered was very comprehensive. Overall a great and enlightening experience. P & P San Ramon

Givng 2 stars because the CNAs were very good. My husband stayed at Reutlinger after a stroke and…read morehad to go to the ER 4 times in 2 months. As a result, he was deteriorating and it seems like the staff just gave up on him, and wanted to "discharge" him because he wasn't making any progress. After the first few weeks the PT was minimal and he only saw a speech therapist twice. The food was awful and the atmosphere dreary. Luckily, he was able to be transferred to another Skilled Nursing Facility where he thrived. Even though he was very weak when he arrived there, he recieved excellent physcal therapy and speech therapy. Much better than what he got at Reutlinger.

My mother has stayed there for a health respite stay, and she says the food was way better than any…read moreof the rehab facilities she has stayed at. She also enjoyed the variety of activities there.

Abhorrent experience at Sunrise! What a complete bait and switch experience, be CAREFUL if you are…read morelooking to send a loved one here, their pricing will change despite promises to the contrary, just beyond thankful we made another choice for our parent. Tai'ra the acting manager was very dishonest with pricing despite my asking many times about the care we needed. And the other review I just saw about a broken elevator is 100 accurate, and should be reported to the state as they have poor stranded residents stuck upstairs both times we visited (literally stuck as they can't walk down the flight of stairs to the dining room and main first floor),

Zero! If you care about a family member, do not let them…read moreinto this place! they dispense medications but do nothing beyond that. Their residents have absolutely no activities and deteriorate From neglect.

My mother has been a resident here for going on 3 years …read more. the staff is very attentive , the management is professional and caring in just the rught mix. the facilities are very well kept and clean, feeling is more of a college dorm / home environment. (residents ages vary from college mom is 80) meals are prepared on site, dietary needs are monitored and I've been there at meal time .. food looks great smell terrific (mom has mere complained about the food and she has always been a picky eater) if your family member needs the services they provide I would recommend calling and discussing your needs with them.

I am so glad that we found the New Alamo Residence Home for my mom! My mom had dementia and she had…read morelived at a larger assisted living facility for a few years, but as her condition advanced, she needed more careful care. The caregivers at New Alamo are fantastic! They are so kind and caring. Every time I visited, my mom was happy, clean, and comfortable. I appreciated that they make the effort to take the residents outside each day when the weather is nice even though most of the residents have limited mobility. I have dealt with many care facilities of various sizes and I know what to look for when it comes to quality of care. New Alamo is definitely one of the best I have seen. The owner is very motivated to provide premium service and makes a lot of effort to communicate well and meet needs. The caregivers are friendly and attentive. Thank you for caring for my mom!

From the owner: Luxury Assisted Living Tailored to Your Lifestyle…read more At New Alamo Residence Home in Alamo, CA, we welcome folks into a posh residence with technologically advanced amenities, professional healthcare, and full-time assistance. We invite folks from ages 55 and up to move into an ideal, stress-free environment that allows you to spend your twilight years the best way possible.

I am glad my mother was at Heatherwood for her final years. They took good care of her. The…read morepeople are friendly and willing to answer questions any time you call. I appreciate the care they gave my mother.

As a placement and referral agency, Spectrum Seniors put Heatherwood as #1 on our East Bay memory…read morecare facility. The community is bright, clean and odor free. As a veteran administrator in assisted living for past 12 years, I can confidently say I am impressed with Ryan's friendliness and compassion. I was amazed at the competency level of the caregivers (I watched them use hoyer lift) and the technology being used in the community. Residents seem to be well taken care of as they're engaged in activities. I make sure to speak with visitors during my visit, and they too are smiling and raving about this place. Go see for yourself on why this place is ranked #1 on our list.

For anyone that has had a loved one with Alzheimer's disease, you can understand the challenges and…read morestresses that one can go through. My mom was diagnosed with Alzheimer's in 2013. At first we thought that she was just becoming forgetful but then she started doing odd things. She would collect sugars and jellies when we went out to eat and insist on taking them home. When we got home, she had no idea why they were in her purse and pile them up on her counters. Showers were impossible and I had no idea when she last showered. A long time ago, I promised my dad that I would keep mom home if anything ever happened to him. It had been 15 years since my dad passed away but I was determined to keep my promise. I hired in home care to be with mom and help me with things I couldn't do. I had a caregiver come in for 12 hours a day to cook, shower, etc. It was great for a while (though there have been some times where a caregiver wouldn't show up and I suddenly had to leave work because there was no one home with mom) and mom seemed to like her caregiver. Then one day, mom got out while the caregiver was in the bathroom and got lost in the neighborhood. I have never been so scared in my life! The police were called and we had everyone looking for her. My mom was eventually found 2.5 hours later. It was this incident that I realized that mom could not live at home any more, even with in home care. Brookdale Danville has been a lifesaver! The staff is really good at what they do and understand the behaviors that someone with Alzheimer's might have. They have fun activities throughout the day and my mom is able to socialize again. I see the projects they created up on the walls and even see pictures of the folks dancing! The place doesn't smell of urine and they quickly attend to someone if they have an accident (it was once my mom). The community is constructed as a circle. You will sometimes see a couple of ladies going round and round. From what I understand in my Alzheimer's support group, someone with Alzheimer's may have wandering behaviors (which was the case for my mom). The circular construction of the building allowed my mom to roam in a safe environment. Alzheimer's disease is an ugly disease with behaviors I will never understand. I am glad that I found Brookdale Danville, a place that understands the disease process and are able to handle the behaviors that I never could. Thank you for being there for me and my family.

Had a terrible experience with the staff there today. After giving them all my wife's medical…read morehistory, they invited us in for a tour. After showing her all around, and seating her for lunch with two very nice residents who spoke glowingly of the place, the Head Nurse announced to me that they were rejecting her. While she was at a table being told what a great place it was. She didn't even have the decency to tell my wife herself. I had to break it to her after she had her heart set on the place. So much for their Kindness Doctrine...

Maria Cura of ESPS has been extremely helpful in following up with our inquiry, which required her…read moreto call around regarding specific population mix of the senior communities that my MIL prefers. In a couple of days, Maria came up with a good list with detailed information and creative ways to address my MIL's needs, which I was not aware of before. Maria has a wealth of information on Bay Area's senior communities and she is courteous, thoughtful, resourceful, and very responsive. I would highly recommend Maria for your senior placement needs.

Maria has been my go to person for all my patient's placement needs. She's a great resource for the…read morefamily we serve and often times go out of her way to ensure our families, facility, and our staff feels supported, during complex discharge process, especially with those last minute discharges. I highly recommend this company, and most especially Maria Cura.

The staff here is wonderful! Beautiful building, fun activities and the food is AMAZING! The…read morecognitive programming - there's nothing like it anywhere.

Put down a $12,150 check to hold a room on the memory care floor for my mother, 90 years old…read more Deposited my check THEN went to evaluate mom, they decided she was not a good fit, no problem. I asked for my $$ back. I was told it had to go through the offices in TEXAS!! Now I have waited over 2 weeks and no money and no calls back after messages and text. They just want to pay for the new building. :(

I second all of the positive reviews here. Alan really helped us find the best memory care facility…read morefor my dad. He made a confusing and stressful time infinitely less so and I'm so grateful for his help throughout the process. Highly recommend!

Alan Brauner at Senior Seasons is amazing. Recently my 89-year-old Mom fell and broke her hip…read more During her recuperation we realized that it just wasn't realistic for her to live at home alone anymore, and that we needed to find her an assisted living facility. Not knowing the first thing about these facilities, I reached out to Alan Brauner at Senior Seasons. I can't even begin to explain how helpful he was. He listened to our situation, provided me with insight and contact information on the local facilities, explained what I needed to know, and what to consider when reaching out to these prospective places. His advice was invaluable. He was always there for me, whenever I had questions. He was super responsive, emailing back or calling right away. And through this process my mom kept changing her mind about where she wanted to live (mid-peninsula near her friends, south bay near me), and so our requirements kept changing. Through it all Alan was patient and positive - something I really needed during this stressful time. I seriously have no idea how I would have handled this whole situation without him. I highly recommend Alan and Senior Seasons.

"How did I ever live without them?"…read more When my wife became disabled, I turned to this agency. It was a tough situation, and I needed someone right away. I was not disappointed. The nice customer manager, Monica, came came to my house right away. Within just a few minutes we had the contract signed. Believe it or not there was a caregiver at my home that very evening! I also am impressed with the service of the operations manager, Mark. These folks diligently work to make sure I get trusted caregivers every single day. They provide 8 hours of care, 7 days a week. How did I ever live without them?

Monica with senior helpers was there to help with all my needs with my dad and got a care giver out…read moreto our house the next day thank you so much Monica and senior helpers