Three days prior to leaving for a week long vacation, my Mom started having some health issues and…read moreended up in ER. It quickly became obvious that I was going to need full-time in-home care for her during my absence. That evening, I made a phone call to Visiting Angels of Livermore. They offered to provide a full no-commitment assessment, and I accepted. The next day, Mr. Keith Beck, Executive Director, came to my home and evaluated Mom's situation and needs. Mr. Beck was on-time, professional, organized and efficient. Following the assessment, we were introduced to a recommended caregiver who, assuming my approval, would be responsible for Mom. She was professional, very conversational with Mom and an experienced caregiver. By the end of the appointments, I was confident that Mom would have good, comforting care while I was gone. I was extremely impressed that Visiting Angels responded so quickly, and was also able to provide and dedicate quality staff in a timely manner. I continued the caregiving services on a part-time basis after I returned home as Mom was still not quite stable. Another caregiver was introduced and assigned. After a couple of weeks of continued part-time care, Mom became much better and I was comfortable with stopping the services. I highly recommend Visiting Angels of Livermore. All of my experiences (and my Mom's) were positive. It is a very well managed business with a reliable, kind, and supportive team: owner, office staff, and caregivers. Thanks to Visiting Angels I was able to enjoy my vacation. I will definitely use them again when and if the need arises. If you are considering in-home care for a loved one, Visiting Angels of Livermore is it. An excellent Yelp score....5 Stars all the way!

Visiting Angels (Glendale)was a company my father and I were ready to invest in.He has alzheimers…read more/dementia and dealing with lymphoma.He is a retired police officer and It would cost alot for his care (24/7) ,but we had the funds set aside for his care. I know it's costly for home care,but we both agreed that these friendly folks would help us out.Price was not a problem.We made an appointment for the meet and greet home evaluation and get to know our new team members and our assistants.No one showed up at the appointmeant that they promised us in the beginning.I guess that $200,000 set aside for his companionship and round the clock care went down the drain. Him and I are going to use another home health care company since Visiting Angels has decided not to follow throug.

My best friend had a neurodegenerative condition, he needed a lot of help and we desperately needed…read moresomeone to help us take care of him. We had initially selected another service, but the had a Covid outbreak the day we were supposed to talk, a couple of days before heading out on vacation. The other service gave us Aimee's phone number, and it was amazing. Aimee understood immediately what we needed, and offered to visit us right away, in less than an hour she was there. I was a bit concerned, after all, 3 gay men dealing with to Catholic ladies... I had no reason to be concerned at all. Aimee was not just professional, but caring and understanding, and we got a caregiver who was also a gay man, so my friend felt more at ease. The team made by Pablito, Ninfa and Rosemarie was very professional, always on time and made our friend's life much easier. They became like family, gave him professional care, allowed us to have more time for ourselves and rest knowing our friend's needs were being take care of. Our friend died recently, leaving a huge hole in our lives, we miss him, and we are sad, but we are also happy and in peace because with Kindred at Home, he had professional care, he had lovely , kind people helping him, every day. He became stronger, he gained weight and was healthier, before he died. Thank you, Aimee, thank you, Claire, you were key in the last months of his life and we can't thank you enough for all what you did for us. I cannot stress enough how much I recommend this service.

Kristin is a complete "Life Saver" She was kind enough to…read moreloan me a wheelchair for a few days to get around until I get one delivered today. Your kindness means everything, Thank you Kristin

I went home after nearly 8 weeks in rehab post surgery. I can truly say the the PT I received by…read moreJohn, my therapist, was terrific. He was knowledgeable, thoughtful and professional. I did not need any other assistance since my rehab was pretty thorough but I am so grateful to John for getting me from one foot and a walker to two feet and one crutch. His training method and exercise program was one of encouragement and rehabilitative. .

Amazing team of nurses and office staff. My uncle was discharged from the hospital and needed PT…read moreand Nursing follow up care and One Health did not disappoint. Both their standard of practice and communication are a cut above the rest. My uncle is very happy with his care and has developed a friendship and trust with each provider. Thanks again!

Great workers. Help seniors around the house. Can do wash and clean house. Also prepare dinner.read more

Senior Solutions spends more time and money trying to get new clients than taking care of the ones…read morethat need assistance! I have been getting phone calls from them 5-10 times daily for several weeks now!! They call from 700am to 900pm over and over again!! no matter what I tell the caller they turn around and someone calls right back!! I told them no one here needed senior help any longer, mom already passed away! They kept calling back!! My mom already passed, and we could never get help from them when she was alive. She needed assistance and they said she did not quality for assistance as she did not own her home and did not have enough money to pay them!!! My sister, daughter nephew and myself took turns around the clock caring for mom before she finally passed.. Health care sucks. We COULD NOT get help anywhere.. We reached out to Senior Solutions when we needed their assistance then in 2019. THEY were not available to help Mom since she did not have enough MONEY for them!! We needed assistance they would NOT help her! I tied telling them to take my number off the calling list I tried just hanging up on them I tried not answering the phone I tried keeping my phone off the hook all day I tried yelling at them to STOP calling I even tried cussing them out they just have someone else call right back FINALLY, Yesterday I called their toll-free number. The woman that answered was cold as Ice the minute she realized I was NOT calling to obtain their service but to have them take my number off the calling list.. She said the call was being recorded, I told her I was recording too per my lawyer that I retained for the repeated harassing phone calls finally, she said OK my number was removed Today is bliss it is 930 am and no phone calls NEVER EVER get involved with this money-grubbing company.. They are all in for the MONEY not the care!!

I've come across Nikhil's office a few times through local coordination and discussions around…read morefamily care needs. My impression has been that they are calm, attentive, and very mindful of how overwhelming home care decisions can be for families. They seem to take a thoughtful approach to each situation and focus on what will realistically help at home rather than offering quick solutions. Communication has always felt clear and easy to follow. Overall, a dependable and considerate team serving the East Bay Diablo and Tri-Valley areas.

I called Right at Home in Pleasanton, CA, today based on some other positive reviews I saw, but…read morewill NOT be calling back. The person answering the phone (male) was awful. He was very negative, could not articulate, could not pronounce my name after correcting him four (4) times, and basically said I was not a good fit for their company. Wow....it must be nice to say that after a 10-minute conversation with no details. Literally was handing him a certified caregiver, who needed to be onboarded with them ( a no-brainer for them), and he said that was not a good fit. What?!!! Are you serious? Having worked in healthcare for over 35 years, specifically with home health agencies, I am not new to this field at all. I know when a company does not have its patients' best interests at heart and is looking for the easy way out, or when it just has poor representation answering its phones, which is a huge red flag to move on and avoid future problems. Which is the case here. In summary, my first impression was unfortunate because the reviews I read were so positive. That just goes to show, you have to call and talk to them yourself and go with your gut before hiring anyone, especially someone to care for your most vulnerable family members. I will not be calling back and taking my business elsewhere. VETERANS BEWARE! This is not a company I would recommend to anyone.

Our family member was lovingly cared for over the past 9 months - it was like a home away from home…read moreand allowed her to spend her last months in peace and comfort. They also worked closely with Hope Hospice and we all benefited from their seamless relationship. I would highly recommend if looking for a more personal place in contrast to a larger facility.

We moved my Mom to Quail Gardens in February 2023. It was the first time she did not live…read moreindependently, but we knew it was time and this would keep her close to me. We were so grateful that we selected Quail Gardens over the multiple options in the tri-valley. Mom was well cared for, treated with dignity and respect, and encouraged to participate and socialize with the other residents. It is a horrible chapter, to lose your independence and be under the care of others. But the team at Quail Gardens, led by example from Alicia and Jenn, made the transition as smooth as possible. The entire team is caring and really do everything they can to engage with and get to know the personalities of each resident. What I appreciated most is how welcome my siblings and I were. We were encouraged to visit often and stay as long as we like. We were as welcomed as we could be to the point where the staff became an extension of our family keeping us posted on how Mom was doing on the few days we were not able to get by for a visit. The BEST part of Quail Gardens is their patio - it is such a peaceful and inviting space. Mom and I loved to sit out there, have a diet coke and play cards. We would do so for hours. If you are looking for a home for a loved one, please reach out to Alicia and give Quail Gardens a visit.

Excellent communication - explanation of care & coverage, assessments, therapy homework…read more.. Professional, on-time, safety conscious, friendly, quick to respond to msgs. My 86yr old father recently requested the team at St Jude Home Health again after receiving their help last spring. Keep up the good work! We appreciate you!

It takes a lot for me to review a business establishment but I am a strong believer that if a…read morebusiness is Very reputable, we should do our part in getting the word out there. My 90 year old Mom has been in and out of the hospital and they recommended home health care. Due to a slight clerical error of the hospital, I was connected with St. Jude home health agency when I originally chose another one. I do believe that nothing is accidental but incidental and I truly can say I was guided to the right path. St. Jude Agency was heaven sent. Maria and Rhyan, both Physical Therapist and the founders of St Jude Agency are nothing less than Very Professional. They staff their agency with the most professional and very personable medical in the business. They treat my Mom as if she was their own Mother and their expertise in their profession will direct a patient only one way and thats to the road to recovery. I would give this agency 6 stars if I could. I will in full confidence, recommend this agency to everyone! Thank you St Jude!

My mother, Marian Barger spent her last 10-15 years at the Watermark. And I can't express how well…read moreshe was cared for. As she deteriorated, they were there every step and move her into their Palative care Unit and kept our family notified. As hard as it was to watch her slowly slip away our family felt secure because of their care.

Hard to find the right words to say how much I love the people who took care of my dad at Rosewood…read moreGardens. The staff here really became like family to all of us. They were: gracious, kind, patient and so thoughtful! I am so thankful they made his last year such a great year for all of us! We are forever grateful for their care for my Dad.