I cannot say enough amazing things about Westrom Group Property Management. My property had been…read moresitting vacant with very little activity, and after switching to Westrom, they secured a qualified 2-year tenant in about ONE WEEK, at a HIGHER rent than I previously had. I would never have thought I could get that number. I was absolutely blown away. Jon Westrom, the owner, even met me on a Sunday to walk through the property and talk strategy. That level of dedication is rare. His entire team works with real fire, fast, motivated, and incredibly effective. They communicate clearly, take action immediately, and truly go above and beyond. I'm beyond impressed and extremely grateful. If you're looking for the best property management company in DFW, Westrom Group is it. Highly, highly recommend.

I am done with renting from a company that tells you that the privacy fence is a privilege and they…read morerefuse to fix it. The back spicket is broken and you can't connect a hose to it plus it's coming out of the siding. My fence is rotting to death. We don't use the pool anymore because adults aren't allowed to have fun. Ridiculous. I'm not talking be inappropriate. We should be able to bring a noodle? As a renter I pay for all of this. We pay over $2200 a month for 1600 square feet and that includes the garage. They care more about the land lord than the tenants. When the lease is up we are out. I recommend everyone do research before you rent. Rent is always negotiatable if you're dealing with honest people! I will not attack anyone 1 person. I feel that both renter and landlord should be happy not just 1 sided. Jon I have discussed these problems with you months ago and I texted you today around 11:50am and it's 5:00pm. You are the one who made the rules and said that the privacy fence is a privilege and your office says it too. In fact you have it in your hand book. You haven't solved any problems for me to write a good review. I told you I would not put a good review in until I see changes. No changes on your end at all. Don't come on here and lie. I respect honest people. You aren't being honest. This relationship will end on the last date of the lease and I will take care of everything you need from me to get out of here. I will end with that. Anything you say after this I will come back with facts. Let's leave it alone and just make it to next August. We are not breaking rules and taking care of the property with love and care. So I should have no problem getting my deposit back when we move! I already handed over my documents to a professional. I am just covering myself. God bless

We had a great experience working with Common Ground Management. Their team communicated clearly…read moreand made coordination smooth from start to finish. We especially appreciate their prompt payment and professionalism -- it truly makes a difference. We look forward to working together again.

Very prompt and professional. Ty and Rivka are reliable. I…read moream having a pleasant experience with them.

I have used two other property management companies for my eight rental properties and they all…read morewere so-so at best. Contre is the first company to Really! do a great job in protecting my assets AND getting me good tenants. Very responsive and a joy to work with. I am very pleased.

From the owner: Our mission is to serve our customers by applying our extensive knowledge and experience while…read moreachieving and maintaining complete customer satisfaction. We offer our clients prompt, professional and friendly service every time. Our goal is to provide a full range of property management services with integrity and personal care.

I would recommend Rentals America to anyone in need of professional residential property management…read moreservices. Rachel and her team are very professional and having them manage my six investment properties in Dallas has finally given me needed peace of mind. Rachel heard me when I talked about my problems with tenets in the past damaging my homes and strictly screens all applicants and has set criteria that she follows to ensure we only rent to high quality tenants. If any problems arise during the tenancy, or with my property, Rachel has always quickly taken care of the issues, informing me of each step along the way to resolution. Her accounting is easy to understand and her owner draws are timely. Rachel team is very attuned to the local real estate market and has provided me with information from time to time to keep me informed of possible rent raises. I am lucky to have found Rachel and her team.

Zach is the definition of a professional. Everything from his communication to the cutting edge…read moretechnology he uses to ensure everything is smooth is top notch. I can't recommend his services more.

Worst experience I've ever had with a property manage. From the start I should've paid more…read moreattention to what I saw which was a guy that always had to try and make himself much bigger and smarter than he is at least not based upon what I got from these folks from 2019 to 2021. I cannot recommend these folks to any owner or investor. For 3 years it was nothing but hassle after hassle with these folks. Biggest gripe I am going to mention which I have a lot but the one I feel really must be mentioned was discovering what my house should have been renting for versus what they rented it for. My mistake for ever trusting these folks and hope anyone reading this goes with someone else because I probably lost on the low end at least 18k over 3 years and on the high end probably closer to 30k on account of trusting them to set the rate up for me to make money. Then not until I start postings these reviews do they attempt to try and show me these low priced comps with all of their low priced rentals in an effort to justify their actions. Sorry; but 3 additional property managers that I interviewed and thoroughly looked over my property all agreed that I was being low balled by at least $500 per month on the low end. Use someone else. Since I fired them I make more than $650 more per month and get 5 times the service from my new property management company. DO NOT USE THESE GUYS.

Patrick found our home 10 years ago. We appreciated his dedication and efficiency. We will enlist…read morehis services again when we are ready to place our home on the market.

I've had a positive experience with McCaw Property Management so far. The application process was…read morestraightforward, and the staff was responsive and professional whenever I had questions. There were a few additional steps required during income verification because I had recently started a new job, but the team was helpful in reviewing my documentation and providing updates throughout the process. They took the time to explain what was needed and worked with me to resolve the issue. Overall, the communication has been great, and I appreciate the professionalism and assistance I've received. I look forward to becoming a resident.

Melanie was professional, reliable, and a pleasure to work with. She was responsive, attentive to…read moredetails, and made the entire process smooth and stress-free. I would gladly recommend her to others.

Sylvia and Daniela was wonderful, we applied for one of their properties in North Richland Hills…read moreduring a snow storm and they didn't miss a beat. :-) we got approved, was moved in before you know it. Sylvia understands value. She took us through property and showed us everything and anything we would need to know. Honestly this management company seems to care about the type of properties they Manage and provide value with all options. We are new into our lease but so far extremely happy!

I live in California and own a rental property in Fort Worth, TX. having a local and reliable…read morecompany like 1st Choice has been amazing. They have handled everything from finding our tenants to taking care of any maintenance that comes up. Priscilla keeps me updated, but I hardly have to lift a finger. Any out-of-state landlord looking for dependable Fort Worth property management, this is your team!

Stay far away from this company…read more I usually don't write negative reviews, but I recently had someone reach out with a very similar story of what Navigate put her through and I decided to speak my piece. I was a first-time owner and hired them back in May 2025, while I was in the middle of moving from Dallas to Austin. It turned into the single WORST experience I've ever had with a service company. Lack of communication, no attention to detail, no basic professionalism standards. It reached a breaking point for me around mid July 2025 on a call we had discussing billing errors in our monthly owner's statement. This part blew my mind: On their own recorded call, before they realized my wife and I could hear them, our property manager Christine said they needed to "put these owners in their place" and that we should just "stop being so difficult." Her coworker Courtney laughed and said "just let it go, people." Think about that. That's what they actually think about the owners paying them when no one's listening. We only became "difficult" because we kept catching them in mistakes. And they never apologized. And there were many other issues along the way. Early on, that same accounting "glitch" shorted us $102.74. When I asked Christine to explain what happened, she couldn't and wrote back verbatim "not sure where the glitch was but they corrected it." But the issue only got flagged because I caught it. By her own admission, if I hadn't said anything, we would've just lost money for no reason. That's the opposite of why someone hires a PM in the first place. Then there were the charges for work that was never done. They charged us fees for services that were never completed: -$35 for caulking -$50 for carpet cleaning -$75 to "clean mildew stains on the sidewalk" (for mildew that didn't exist) When I pushed back and asked for proof, they sent me photos of a COMPLETELY different house. They also billed our tenant $50/month fee for services like pest control and utility setup that were never actually provided. I only figured it out because they complained to me about it, and were so thankful when we decided to part ways with Navigate. Every single time, I had to catch them in the act and call it out. When I finally got exhausted, I decided to go over Christine's head to the owner, Ernesto, it somehow got WORSE. He wrote me an "apology" email that accidentally included the ChatGPT prompt he used to write it...he literally forgot to delete the part that said "make this sound empathetic yet firm." So even the apology was fake. Towards the end, during the offboarding I reached out to him 1:1 to clear outstanding balances and $ we were owed. By this time, it didn't surprise me that Ernesto couldn't explain a single charge related to our statement, nor did it seem like he cared to. He'd sent $4,441.84 when he owed us at least $4,642.50 + the disputed charges described above. He eventually agreed with our evidence but called the additional refunds he owed us a "courtesy." Just unbelievable. He only agreed to pay the rest because the call was "taking too long" and I wouldn't let him weasel out of it. And then he tried to make the payment conditional on me promising I wouldn't upset and that we would both walk away with "clean hands." He wanted to buy his way out instead of just admitting he and his team had lied. But nope, he never took responsibility for any of it. At one point he actually said to me that his team did "a phenomenal job" working with us. Extreme levels of gaslighting. If you look at other reviews on this page, you'll see many 5-star ratings, but pay very close attention to the OWNERS who actually had a unit managed by them. They are all describing some version of the exact same things we went through. Their move is to reply with a polished "we take all feedback seriously" message that makes it look like they care. They don't. Nothing changes. It's all BS, and I have the receipts to prove it. Do yourself a favor and look somewhere else or DIY if you have the time. Hope this helps -Ikenna

This property management company often does not respond to emails sent by the owner. I would not…read morerecommend this company.

Was easy to get in contact with. And kept us up to date…read morewith our status. Was never left in the grey during the process.

Where do I even begin. This is a good place to recommend for someone you hate. I've never had a…read moreworse experience than speaking to "Shaker" or "Basco" and frequently being interrupted. From what my wife said, someone else in one of the complexes we're in is thinking of calling the health department because they're taking so long to do repairs. The units they manage are okay but the service is the worst we've ever experienced. My kids are so glad we left and have people who actually "help us take care of our home". In all seriousness, I wouldn't recommend renting from this company, save yourself the trouble. If I could give it 0 stars I would

Called Miller Surveying to survey our property and they delivered in a timely manner! Highly…read morerecommend them as they do an excellent job and provide the best in customer service and value!

Jason Rawlings and his team at Miller Surveying, Inc., Hurst, TX were simply outstanding! We had…read morethem help with a residential replat for our house. They not only properly executed the survey, but for a very fair price, this included all the drawings and collateral material the City of Colleyville required. In going beyond this Jason helped me several times with how the process worked and what the City was going to need. He nailed it every turn - and the City - did require re-dos and resubmits. Jason got it all handled for no further charges -including informing the City's Planning Commission staff as needed. I recommend them very highly. What outstanding service - we were not a biggie, but he gave us first class service just like we were a major developer.