Worst leasing company ever created in the nation specially dealing with Ms. April, Richard and Azfar They don't ever answer phone call or email ? My mother stayed in a house for 33 years paying at least $1,300.00 a month over $450,000.00 of rent my mother passed away , we have vacated the house ! Spent $20,000 for new flooring ? They've never replaced any flooring for 33 years and at the end they hit you with so many late fees and they also have the audacity to send you to collection They are dishonest, they lie and horrible people to communicate with Don't deal with them ! They are the worst human kind people you will ever encounter in your lifetime read more

Signature Leasing is dishonest and provides very poor customer service to issues with the home. They sent out an elderly man to change the Ptrap in the bathroom sink and he was so old and out of shape that it took him two days to change the Ptrap. The house I was in also had major foundation problems and the homeowner admitted to repainting and redoing the flooring to cover up the foundation problems. I called Signature Leasing when the back splash in the kitchen had separated from the wall by 2 inches, due to the foundation problems, and their answer was to try to Superglue the backsplash back to the wall. Obviously, that did not work out well! When I moved out, they charged me for all types of things that were normal wear and tear and then charged me, per the homeowner, for painting and new flooring, when the homeowner himself told me he would have to replace the flooring and repaint due to the foudation problems. I will also add that the house was not repainted or the floors repaired when I moved in. There were numerous cracks in the sheetrock and in the ceramic flooring due to foundation prioblems. read more

UPDATE: I'm still living in the same property! Everything continues to be great! Signature Leasing has great employees who are always quick to respond to work requests and/or questions I may have. It continues to be a great company to lease from! read more

I am so incredibly grateful to Signature Leasing. I live in CA but bought an investment home in Frisco, Texas 17 years. I knew nothing or new anyone and I was very fortunate to have found Khan, April and everyone else at Signature Leasing. They are so knowledgeable about everything and always helped me to navigate every phase from repairs to leasing during Covid. They are super responsive, honest and very friendly. I even used Khan as my real estate agent to sell my home and of course his knowledge and connections helped me to sell my home for top dollar in a week's time. I can honestly say I am sad to no longer work with them. After 17 years together I feel like I am losing a long time friend (until I come back to Texas one day!). I highly recommend them to anyone and everyone. read more

I haven't been working with this company for too long, but already I have received excellent customer service. I put in a request to mow the overgrown lawn that was left for us before we took over the lease, and within 48 hours is was taken care of and looks amazing. The staff is very friendly and responsive on the phone as well. The office is not open to the public right now, due to COVID, but they will take the time to meet with you outside if you make an appointment. April and Madelynn are excellent. read more

Wow!! As a real estate agent I run across a wide variety of agents. These folks are the cream of the crop! Excellent communication, a true interest in making a leasing situation a win/win for everyone involved. After talking with an existing tenant in the building that confirmed that are feeling was accurate, my tenant-client decided to rent a unit from them and sign a lease. Then, the good service continued . . . they were accommodating and professional. I highly recommend Richard, Lauren and the company in general! read more

Signature Leasing is well established group in Dallas, with first hand knowledge and presence in several parts of town. Don't let "leasing" in the name fool you. Knowing their extensive experience in the MStreets, I called them to list my property. I've bought a few properties before, and I've never had a realtor I'd go out of my way to recommend. SL was exceptional from the very first conversation. It felt like a partnership, not being pushed to do anything other than what I wanted to do. They were impeccable with staying in contact, and keeping me updated every step of the way. With personable communication, not just a check in the to-do list or from their assistant. Their knowledge of the market area was of huge value, beyond the dollar amount of the sale. With the sale of this property, I no longer have any residential connections in Dallas. But if I ever need to recommend a realtor for leasing, listing, or buying - Signature will be the only name I'd need to give. read more

This is a repeat of my review as their are two of the same companies posted on Yelp. One is Signature Leasing and Management and the other is Signature Leasing and Mgmt. But they both have the same address info and are the same company. So below is what I also posted on the other one... Overall we are not happy with the service we've received with Signature Leasing, specifically our rep. I am not sure if I can give his name but his initials are KF. They managed our rental house because we moved out of state. But as we took the house back we found damages that should have been brought to our attention such as the damaged cabinets and doors due to previous tenant dogs. We are fine with dogs but we would have liked to have known that our back door and door frame were heavily damaged by dogs. We would have had them make necessary repairs to keep the wood from deteriorating. Also, after speaking with the last tenant we found that Signature Leasing was not very responsive to their requests. We also felt the same way as our representative, KF, was not very responsive to our emails/calls and requests either! And when we terminated the agreement with them we mutually agreed that our rep would do a walk-around inspection and list any areas of concerns for us to address. To date we have never received that inspection report. And from the looks of it, they did the bare minimum when cleaning up the house between tenants and when they returned the property to us. We also asked that they give the last tenants 60 days notice instead of the usual 30 days but I have my doubts they followed our request to do so. So the big lack of communication and management and care of our property led to this review. I cannot recommend this company. read more

I have been in one of their rental properties for 6.5 years and they have always been on top of their game. Whenever I had an maintenance issue, they responded promptly to the request. Whenever I knew I may "possibly" be late, I always called to let them know and asked what my fee would be and paid it promptly by the date I had given them. I have never had an issue with them. I was upfront with them and they were with me, all while maintaining professionalism. I am only moving on do to relocating with my employer. I would recommend their services any day. If I return to the Dallas area, they will be my first contact for a rental property. Thank you all so much for keeping my family and I safe. We have enjoyed our home of the last 6.5 yrs and the departure really is bitter sweet! Blessings to all the staff! read more

Our experience with Signature Leasing and in particular with Azfar Khan were by far some of the best experiences. Azfar was always very responsive whenever there was a repair to be made, even when the a/c broke down in June. It took a couple of days, but it was replaced and fortunately the weather was pleasant, but he offered to put us, including our dogs, in a hotel for the 2 nights. read more

I have been a resident of a Signature Leasing and Management property for going on three years now. I'd like to say thank you for Signature Leasing's prompt response to my requests for electrical repairs and, more recently, the installation of a ceiling fan.  Jose Benitez, the electrician sent by the management company to complete the job, called me the same day that a decision was made to assist me in electrical repairs and a ceiling fan installation.  He came the next morning, fixed the outlets by rewiring what was damaged and installed the ceiling fan in the most perfect location in my living room.  He was professional, courteous and quick.  I appreciate the service provided! read more

Signature leasing is definitely the place to go when looking for a nice home, they always treated me well. Amazing customer service I been in my home for 2 years and the experience was amazing! read more

I have been leasing a house in Lakewood for the past five years. From the moment I moved in, Signature Leasing & Management has been super responsive to all my maintenance requests. Everyone has been really nice and when I email or call, I get a REALLY fast response!! :-) I hope I never have to move, but if I do, the first place I'll go to find a new place is Signature Leasing & Management. Honestly, they do a superb job in a very (very) tough business. Thank you Signature Leasing & Management for making my house feel like a REAL HOME!!!! :-) read more

I rented from Signature Leasing for 2 years and never had any problems. Any time I needed anything fixed, it was done. The management staff was extremely nice and gave me no hassles whatsoever when I was in the beginning stages of renting a property. I would definitely rent from them again and I have referred several people to them. read more

We have leased with Signature Leasing for two years and in that time have had all of our requests and calls for repairs answered in hours! The most memorable time was a Sunday afternoon when a pipe burst behind the toilet and even though it was Sunday they sent a friendly handyman out and fixed it immediately. Beyond that they have online payment portal and are extremely easy to work with and get a hold of. It is the best leasing experience we have and has been low-maintenance. Would highly recommend! read more

I had a broken pipe and Signature Leasing sent out plumbers on Sat and Sun and they fixed by Monday! Thank you for Nick's crew! They worked hard and were very courteous to me! Well done guys!! read more

Whenever I go into the office, the staff is cordial and always willing to help. There was a small misunderstanding regarding one month's rent, but they had resolved the matter to my satisfaction. It is now possible to pay your rent on-line, which is actually a huge plus. On their tenant portal you can also submit service requests and post to a bulletin board for passing messages between you and the management, to which they seem pretty responsive. I would definitely deal with them again. read more

On Friday evening we had a problem with our garage door that limited my family's mobility. With an email and a picture downloaded to the resident portal online, we were contacted the same night by Tom to get more details. He assured us that someone would come first thing on Saturday morning. About 8:30am, Jerry arrived and was done before 9am! They were friendly, fast and knowledgeable about what was needed to be fixed on the garage. He even reinforced the other side of the door to prevent it from breaking again! Thank you to the Signature Leasing staff for speedy attention to our maintenance requests and being so reliable! read more

100% by far the worst management company out there. If you are a Homeowner, DO NOT use signature leasing. If you are a tenant, DO NOT rent a property managed by signature leasing. The service is at best sub par. If you have a problem, you will need to stay on top of it. Richard and Kyle will not voluntarily make sure the problem is fixed. You will need to be the project manager if you have any hopes of getting the issue resolved. If you call directly, Richard and Kyle will be "unavailable" and if you leave a message, it will NOT be returned. They are in the business of taking the owner's money and providing absolutely nothing in means of assistance to the tenant. DO NOT RENT A PROPERTY MANAGED BY SIGNATURE LEASING. DO NOT LET SIGNATURE LEASING MANAGER YOUR PROPERTY. I have been without working A/C for 2 days now and can only hope that I get it working tomorrow after contacting and dealing straight with the property owner! I would give 0 stars, but it won't let me read more

I had a horrible experience this summer with Signature Leasing. Every time I received a call (which was few and far between) it was from a different leasing agent than I spoke to previously. They were very hard to communicate with being that I received the agents personal number and would never get an answer until end of work day which is difficult when one is moving and workin against a deadline. I had to seek out a leasing agent everyday to get updates and I the past my applications have been processed quickly and I was notified right away. After waiting 5 days to be declined our application for reasons unknown; I received an e-mail in all lower case from yet another party I have never spoke with. In the past I have always had ONE leasing agent that I dealt with which was nice because you are handing personal information out i.e. Social security numbers. The problem with the go between is I was constantly having to resubmit information because one hand did not know what the other was doing. I do not recommend this company and will not be looking into properties with their sign in the yard again. read more

I truly appreciate the great work Signature Leasing has done with our rental property and with giving us peace of mind for the past five years. Richard has always been prompt with communication, and has given us great service and advice. Even though we only have one rental house, Richard has always treated us as if we are as important as the guy with the vast portfolio. We look forward to many more years of working seamlessly with Signature Leasing! read more

As a renter from this company I found their service and response time was excellent. I never had any issues with processing of rents or of maintence requests. I would rent from them again if I ever need to. read more

I have been treated like royalty by this considerate company for 7 years. It's the longest I have ever lived in a house since I was a child! I have to say, if I ever leave Texas, and am asked what I liked best about living here, I would respond with "Signature Leasing"!! read more

Beware of renting with Signature Leasing. They are extremely dishonest especially about move out expenses, deductions and security deposit. As the numerous reviews state on here, they will lie and make up bogus expenses to keep from having to pay back any part or all of the security deposits. Upon moving out they tacked on $600.00 dollars of late fees which is a lie and I have my money order receipts to prove it, thank God! Now I can take this matter to court and dispute this. They never even sent me a bill for these "supposed" late months nor an eviction notice. Convenient that they picked bogus dates almost a year ago..I guess they were hoping that I would have threw away my money order receipts which most people would have thrown them away by now. I suspect they do this especially with low income resident/neighborhoods because they know they don't know the law, their rights and wont bother to take the matter to court. But they picked the right one! They also charge for normal wear and tear like the air conditioning duct which their charging $300. Texas law/Property Code states a landlord can not charge for normal wear and tear and their charging me a $100 make ready fee that most apartments and properties have to make ready and touch up anyways. These fees make up all of my security deposit this crooked company is trying to keep. They bank on the fact that most tenants don't know their rights and they have been able to get away with it because most don't take them to court. I will take appropriate action to file a petition and pay court cost to take them to court. So as the other reviewer said, Please Keep Your Receipts...even if there from a year ago. Because this crooked company will lie and take advantage of tenants they suspect don't know their rights. And most of all, save yourself the trouble of doing business with Signature Leasing. read more

Horrible experience leasing through Signature Leasing mgmt. We worked with Richard. He was ok, somewhat helpful in the beginning. Promised many things would be fixed on the property that were never addressed or fixed. Took months of us contacting the property manager to get the door fixed, the lock was sticking and there were times we could not even get in. Holes in house where squirrels were getting in, cracks in old windows that were never taken care of and after further inspection there is no way the house is up to code on electric.Richard worked with us to show us the property then passed us off to Anna Corcoran (property owner or manager) and we had no more communication with signature leasing what so ever. They always told us to contact property manager/owner and that they could not help with anything.Took months to get anything addressed and we had to constantly call and email in order to receive our deposit back at the end of the lease. Glad to hear others had better experiences, but i will for sure never be using this company in the future or recommending to anyone i know. read more

I had a very pleasant experience leasing with Signature Leasing. They were very accommodating. I was in a unique situation where I only needed a place to live for 8 months before I got married and they were able to allow my timing to work out perfectly with my lease term. I also had an issue with a toilet and they sent a maintenance man out there and fixed it immediately. Overall they were very responsive and helpful with my emails and I recommend them to anyone. read more

Please do not go through this company to either buy or lease. Kyle Flesher is very rude and he scammed us. We were looking for a home in mesquite TX. I came across Signature Leasing and Management. I seen a few homes that I loved and narrowed it down to two. I called Kyle Flesher with interest in the two homes. Kyle first asked us to pay $80 dollars CASH for an app fee. We meet at the house and loved it. I handed over the cash and he wrote a receipt down on the back of his business card. WOW! He told us that it will take no less than two days to hear a response. Two days turned into two weeks. Within those two weeks i called, text and emailed him. No response. I also called the office to get in contact with him and they were very rude and said "when he is ready to talk to you about your app he will call you". Rude! When I did get in contact with him, He said WE WERE APPROVED for the home but, the owner decided that they wanted another applicant. Okay. So I said no problem, let's look into another home on your website. He said okay! "I need another $80 app fee". We did that and also was approved, but someone paid deposit and rent before us. I became frustrated and told him that I had no where to move my family and that I needed his help. He informed me that he was just a real estate agent and that he basically just plays the middle man. He said that there was nothing we can do if an owner doesn't want us to move in their home. WOW! We wasted $160 to Kyle Flesher. This company is a rip off and they are very unprofessional. PLEASE DO NOT WORK WITH THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!! read more

I have been leasing from Signature Leasing for 9 years and they have ALWAYS from day one to the present, been the most accommodating and consistently professional, yet caring leasing agency that I have ever dealt with. ( And since I'm now considered a senior and have always been a renter, that has been quite a few ). Every maintenance request that I have ever submitted has been promptly and efficiently repaired by extremely polite, respectful and proficient workers who check with you by telephone first to suggest and work out the best day and time frame. In addition, they are extremely punctual and get the job done right the first time. What really prompted me to write this review was that recently, I was late on my rent for the second time in 9 years. I had planned to pay using the convenient tenant portal on the website the night before but had a bit of technical difficulties with my computer. Upon explaining this to April in an email, she was kind enough to waive the late fee just like that! In record response time no less! Wow! I never expected that! Thanks, April and Thank you Signature Leasing for your commitment to excellent service, courtesy and professionalism and always going that extra mile to make your tenants feel appreciated!! read more