We found Assisting Hands when a California based family member conducted an extensive and thorough…read moresearch of options to provide care for my wife's father. As my father in law is now approaching 102 (next month), the level of care is now essential and "round the clock". With us living on the East Coast and for my wife's father to be able to remain in his own home, having a fully reliable and conscientious service was not only very important but now has become a true requirement. Because of the commitment and dedication of the owner and a number of also extraordinary staff members, we believe that the care provided has most often been truly excellent. Over now more than 2 years, Assisting Hands has earned our Trust and Confidence. When a caregiver was unavailable, Assisting Hands has always been agile and "there" to assure continuous "on site" coverage, without exception. We thank the owner and a large number of caregivers for their fine efforts, often exceeding high expectations, and delivering a level of service that has permitted my father in law to be able to stay in his home, as he very much wanted and currently desires. Should there be any questions that could be addressed by us, kindly contact the owner of Assisting Hands for our Western, New York contact information. It is true for us that a partnership with an organization such as Assisting Hands works best when there is an active family support person(s) in full contact with the service provider. The owner of Assisting Hands has gone well beyond more than both normal and high expectations to personally do everything possible to provide quality, timely, and proactive service. We have been very impressed and appreciative for the excellent overall personal services received. We very much recognize what Assisting Hands has provided for our family. We are grateful to my wife's sister for finding Assisting Hands and initiating its services, and to Nina for her caring approach in running her business. JGU

I love this crew they help me so much with my mom! indeed they are a true blessing! love their…read moreservices! it helps me be sane and not worry so much about my 86 years old mama. I highly recommend them to anyone!

I worked for Silvergate as a caregiver years ago. College freshman-- my first job, and very naive…read more Please do NOT bring your loved ones here. I've witnessed countless abuse from many caregivers-- both verbal and physical. The upper management turns a blind eye. I remember being in one of the monthly meetings and the director describing our patients as mere money-makers for the company. And each staff member was essentially replaceable. So many caretakers would manhandle our fragile and elderly patients. During showers, if we had a patient in their later stages of dementia, I've seen a caregiver spray them in the face and yell at them to sit down. I've seen them yank them up from their wheelchairs and transport them with absolutely no regard for their safety. I've seen them throw them down onto the beds and change them in a very inhumane way. I've seen a patient choke to death. Our lead med-aid sat there and allowed her to die even when one of our caregivers offered to fish the obstruction out of her mouth. He was instructed to do NOTHING and leave. He sat there and watched her choke to death and die. Our monthly meetings would contain no content and would teach us absolutely nothing. They'd rush their meetings and hand us a paper to sign that we took the "course". I had no first aid experience, but I signed a paper showing they taught me when in fact-- they did nothing. I have no excuse today-- but back then, I was truly naive and thought it was normal. MOST of the caregivers treated the elderly so harshly-- some much more than others. I wish I had spoken up back then-- but I honestly wasn't sure if it was wrong bc everyone made it seem so normal. I treated all my patients are if they were my own grandmother or grandfather. I loved them. And I was teased by the other caregivers for being favorited. I am now a mother of 3 kids and my parents are at that stage where they can't fully take care of themselves. And I think to myself-- I would be devastated if I found out my parents were treated as horribly as what I've witnessed in my younger years. I live with that guilt everyday that I didn't say or do anything. This facility should be investigated and shut down. The woman in this photo should be in jail-- but I think its been so many years-- she might be at that stage where she needs those services herself.

My friend Al was at Slivergate in San Marcos for about a year and a half, most of that time in…read morememory care. Everyone there was outstanding. Very welcoming and caring. From care givers to med techs to nurses to front house staff, all were caring, helpful, understanding and sympathetic. I can't praise them enough! It was a difficult time for him, and they were all there to help him. If you are looking for a place for a loved one, I highly recommend Silvergate.

Liz's service proved to be invaluable in the decision to place my father in a memory care facility…read more She was generous with her time and her knowledge of the process led us to the best facility for Dad. Transitioning a family member to assisted living or memory care is difficult and stressful on families. Liz's compassionate, expert assistance allowed my family to rest assured that Dad is well cared for. Highest recommendation to Liz and the Care Excellence team.

Jennifer is absolutely amazing!! They helped our having when we were very lost and needed to place…read moreour family member into memory care. There are so many options out there and care excellence does all the work.. makes things much less stressful of a process. I can't thank you guys enough thank you

We were trying to navigate care for our parents from Los Angeles and felt completely…read moreoverwhelmed--until we found Natalie at Senior Living Services. We were initially hesitant since she's based in San Diego, but that concern disappeared quickly. She was so present, responsive, and involved that it never felt like she was far away. She guided us through everything--from clearing out our parents' home, to evaluating care options, to advising on their real estate. She truly handled the entire transition with compassion and clarity. Most importantly, she found my parents a beautiful community where, for the first time in a long time, I can see my mom truly relax. If you're feeling overwhelmed or trying to manage this from a distance, call Senior Living Services. You don't have to do this alone.

My wife needed memory care and I felt overwhelmed trying to understand the options. Natalie guided…read moreme through the process, explained the different communities, and showed me options that fit my budget and care needs.She made the entire process stress-free and helped me think through the long-term plan for both my wife and myself. I felt relieved and confident making decisions. I also started downsizing my home and moving forward with a clear plan. If you're trying to navigate senior living options and don't know where to start, I highly recommend Natalie. She truly cares and knows this field inside and out.