My family recently engaged Isabelle to assist our mom when needed, and especially as a personal…read moreassistant for my sister. We could not be more pleased. Isabelle is cheery, exceptionally helpful, highly competent, resourceful (and resource-full), responsive to all of us. I am so glad that she has joined us in being there for my mom, now and into the future! Bonnie M.

Isabelle helped us care for my father-in-law for several months at the end of his life. She was an…read moreincredible resource helping us figure out what other services and providers we needed, meeting with him about his household and personal needs, overseeing countless projects that were hard for him and for us to take care of. She was endlessly communicative and responsive, totally down to earth about the various challenges that came up, and just a kind and compassionate and funny person. There are so many things that are emotionally and logistically hard about disease and disability, and she helped us with every aspect and enabled our family to focus on the time we had together and not just the stressful logistics. I can't recommend her strongly enough, whether you need help yourself or with a relative or loved one.

I consulted with Felicia Jones of Envisage Care when my elder care consultant suggested I work with…read moreEnvisage to arrange for in-home care for my mother. Ms. Jones came to my mother's home and conducted a comprehensive evaluation of my mother's abilities and needs after a series of my mother's health emergencies. Ms. Jones was observant, compassionate, and very helpful in setting up a plan for scheduling in-home care. She gained my mother's trust which was an important step. A combination of my mother's improved condition, along with a family decision to ultimately limit the amount of care my mother needed, led us to eventually choose another path for the time being. Ms. Jones was more than understanding of our situation, and offered very helpful advice that guided our way forward. As my mother's needs evolve in the future, I can say that we would definitely seek the services of Envisage Care again. Thanks to Ms. Jones and all at Envisage who were so supportive of us during this difficult period. - Michael Lawrence Washington, DC

I can't speak highly enough about the responsiveness and professionalism of Felicia Jones of…read moreEnvisage Care. I was connected with her through a friend. She contacted me right away on a Saturday night and took the time to listen to my needs for extended care for an elderly relative. By the next day not only was she working on a plan to make this happen, she provided me with other relevant referrals and resources I would need for a smooth transition. As it turned out, we did not end up needing the services at this time as another family member will be resuming care. But I have no doubt we would have been delighted with this partnership and should circumstances change, I know I will call Envisage Care immediately.

Same situation as many here, unfortunately. They've batted 0/10, either missing every single…read moreappointment or showing many hours late. They rarely answer calls, and call back about half. We waited hours on many occasions for things like a doctor or a bed. The doctor, who showed three and a half hours late, did offer only morphine as others have said, but in our case this seemed to improve the situation. Just something to look out for though, if your situation is different. But again, would highly recommend looking elsewhere in the first place. Our experience with Capital Caring was nothing like what friends/family have experienced with other local options. So sorry for your situation. Look elsewhere to avoid more strain.

Their in -home health care takes intrusive to a whole new place in the world of creepy.. Nurses and…read morechaplains visit only " if they are in your neighborhod". Equipment ( like a hospital bed will arrive 6 hour late if at all.) Only a "nurse" can speak to the doctor, although ,why, why bother? Theor doctor is only "on board" with morphine. Plus they constantly talk aboutyou parent room two inches away him or her about how mny days she has left. Also buy a box of gloves. Their nurses will only use your supply.

DO NOT rely on this agency for quality care or consistent coverage for someone you love. My only…read moreregret is not writing this review sooner to warn families but it has taken about a month to recover. We hired them earlier this year and went through 3 caregivers in 3 months, finally deciding to terminate the agency after the last caregiver quit their agency because they weren't giving her enough hours (which they tried to pin on us). They have a major employee retention problem and I do not believe they properly vet their employees before hiring them (i.e. no background check, in-person meetings or calling references before they send them to clients' homes). We dealt with significant difficulties, including: (1) inexperienced and unprofessional caregivers; (2) caregivers showing up late for shifts or not showing up for shifts at all; (3) unprofessional administrative staff who are terrible communicators -- one would call both caregivers and clients multiple times in a day without leaving voice-mails and when I decided to terminate after citing problems with their agency he sent me a response that he thought their agency was "perfect"; and (4) the agency's inability to find coverage for shifts or replacement caregivers when there's an issue.

I contacted a number of home care agencies for my father's home care. We settled on Nurse next Door…read moreNorthern Virginia.The person that cared for my father was kind, caring, competent and professional. We couldn't have asked for better.

My father, who died at age 95, lived with me his last two years and I had a good experience with…read morepart-time caregivers provided by Paragon. My father was cared for over a year by two Paragon caregivers who provided excellent care and support services. My father was fortunate in that one caregiver played competitive chess which was one of the few activities he still enjoyed. Communication with the Paragon office staff was excellent; I was always kept well-informed and always had a care giver when needed.

Everyone at this agency cares! They arranged live-in caregivers for my stepmom for the last 5 years…read moreof her life. This allowed her to stay in her own home and I know the excellent care she received prolonged her life. The office staff always ensured there was coverage and they made an effort to match the caregivers to my stepmom's complicated needs. The regular caregivers they assigned were wonderful, kind and very caring. They also communicated with the family on a regular basis. I can recommend Paragon without any reservations if you need home care for a loved one.

This Arlington-based franchise operation (zip code 22202) is a FRAUD. Do not believe any of the…read morereviews on this website or any site associated with this agency. If you love your loved ones and truly care about them, STAY AWAY AND BEWARE of its modus operandi. First of all, one of their modus operandi to RAISE THE HOURLY RATE, they tell you their caregivers (CG) are on double time (even if they are not) and that "the owner wishes to meet you half-way by charging you $50 per hour." If you wish one of their CGs to come back or if you say good things about a CG, the rate goes up! They said, I am horrendously "picky" when it comes to CGs. In truth, they should be embarrassed. For $36-$76 per hour, I expect a top notch service - all their CGs barely do nothing!!!! Synergy Arlington NEVER SCREEN their caregivers (CG). The CGs they sent were SMELLY (with the exception of one who came in the evening between 4PM-8PM, they all smell like SKUNKS), super late, unprofessional, unreliable, highly opinionated, and the majority had no clue on what they are doing. Synergy's schedulers, Filipina office manager, and owner are just as BAD. The Ghanaian office scheduler is very dismissive, highly insensitive, and lacks candor. For example, she wants you to work with her schedule instead of the other way around. In her inability to find a CG on the time slot I selected, she insisted that I accept her proposed schedule. Turns out, she was LYING. It was just a ploy, and I caught her red handed!!! She ended up going back to my original schedule because from my conversations with the CGs, my schedule was easy to fill as they prefer to either work their normal job or whatever they chose to do. Of course, this Ghanaian officer person never apologized. In a separate situation of her inability to carry out the spirit of the contract of the care service, she insisted on me accepting a male CG even if I preferred a female CG. Talk about unprofessionalism and allegedly being #1 in the care industry, this Ghanaian office queen is very needy and cannot get her acts together. There was not a day that she did not call or sent me text messages more than once. OMG. Such a work of Art with a capital "A." Yes, NONE of the officer personnel, including the owner use a professional email address. All of them use "gmail." None of the CG uses a uniform so you can easily identify them!!! When I raised my concerns to the office manager, nothing happened. When I reached out to the owner, instead of finding a solution, he offered to supposedly let me go as if I was unprepared to cut ties. That confirmed my suspicion that all the office personnel were working at the behest of the owner. Yes, I had been researching for weeks, however, at that time, I was being careful and reading the service agreement for legal actions. When I first read about Synergy, I thought they could be trusted, or they were that good because all the reviews were way up there. They are nowhere close to these reviews. In fact, all these reviews are FALSE!!!!! Perhaps, it is right to say, they wish they are this good. On the scale from one to 10? I rate them NEGATIVE 10 or 100. So, when the owner offered to clear me out of the contract, I never hesitated!!!! The following day, I had a different agency start right away, that quick and I have never been soooooooooooooooo happy. I wish I had found this agency instead of Synergy. Because of this bad experience, I do not think I will overcome my PTSD with this franchise. The fact that Synergy allows this operator to continue to exist, they also failed. They do not conduct due diligence. It is clear to say they are all about the money, not about care as they seem to advertise. I will NEVER reach out to Synergy even if it is the last franchise operation in the face of this earth. DO NOT BE A VICTIM. NEVER BELIEVE ALL THE SPARKLING REVIEWS. SYNERY IS TERRIBLY BAD-BAD-BAD.

I had a more invasive foot surgery than I expected. My recovery was 30 days reclined and on one…read morefloor. After 2 weeks of family helping I decided to meet with Janet Barnett to go over what to expect if I employed Synergy. I did not need much or So I thought. Synergy assigned Nicole to me and she was so easy to have in the house. Her kind manner put me at ease. She initially reminded me of my meds. She did my laundry upstairs, picked up kitchen and continually made sure I kept hydrated. She also made simple meals. Her picking up the area I was in was a gift since I was frustrated I could not. After 21/2 weeks I was able to walk more and did not the extra help. I felt confident with Nicole and would recommend Synergy and Nicole without a doubt.

I had a great experience with Dr. Gilbert! He was professional, knowledgeable, and truly caring. He…read morelistened to my concerns and explained everything clearly, which made me feel comfortable and confident in my treatment. The staff was also friendly and efficient. I'm very grateful for the care I received and highly recommend Dr. Gilbert for orthopedic care!

I had an occasion to employ SmithLife Homecare recently. They provided excellent service and…read morecompassionate care up until the time of passing for my family member. I highly recommend them for their services, price point and personal compassion.

The loving way the staff took care of my mother during her final days of life was excellent. For…read morethe year after, they were there for me in my grief.

My spouse was transferred to the Halquist In-House Hospice Center managed by Capital Caring after 5…read moredays care at home. The nursing and social working staff were knowledgeable, patient, and supportive to help us, the family, with the transition. There was so much going on, with emotions on edge, as we were quickly transferred from home into the Center as our family member's care needs changed. Some families cannot provide the best hospice care at home. Halquist is a lovely facility as an alternative. The doctor on staff at Halquist is a quiet and competent angel, somehow managing in-house patient needs with home visits to care for clients. The nursing staff is competent and tolerant of family members that are at the Center to support the patient. Can you imagine having someone intrude on your workspace, and then, leave? I observed the staff work additional hours to get the job done, regardless of when their shift ended. Dedication to service is easy to see all around. Staff are supported by volunteers, some of which have been there for decades. Carlos, the day chef, is an institution with homemade soups and food orders that are delicious and affordable. In an imperfect world, Halquist is a little slice of heaven where the social worker, medical, and volunteer staff work as a team to provide compassionate care at the last stage life. They are intuitive to recognize the needs of the patient, and the family. My only recommendation is to smooth the transition between daily nursing staff so there is better continuity. God Bless Halquist Center and the important service they provide.

Home Instead has provided incredible care and relief to my family. Initially we used one of their…read moreproviders one day a week for my mother. This aid has become a confidant of my mother. The way that the office staff took the time to understand my mother and her needs, allowed them to find just the right person. After my mother was home recovering from surgery we have used them to provide 24/7 coverage. All of the staff who have come to care for my mother have been caring and knowledgeable. Not only that, they take the time to understand my mothers needs and care about her well being. I fully recommend Home Instead for any home care you may need.

From the owner: Home Instead provides senior home care services in Falls Church, VA. Services include:…read moreHospital-to-Home care, Respite care, Personal care, Alzheimer's care, Outpatient care, Short term recovery, Companionship, Transportation, Medication reminders, Assistance with hospice care, Doctor appointments. Call (703) 533-7368 for your free home care assessment.