This Arlington-based franchise operation (zip code 22202) is a FRAUD. Do not believe any of the…read morereviews on this website or any site associated with this agency. If you love your loved ones and truly care about them, STAY AWAY AND BEWARE of its modus operandi. First of all, one of their modus operandi to RAISE THE HOURLY RATE, they tell you their caregivers (CG) are on double time (even if they are not) and that "the owner wishes to meet you half-way by charging you $50 per hour." If you wish one of their CGs to come back or if you say good things about a CG, the rate goes up! They said, I am horrendously "picky" when it comes to CGs. In truth, they should be embarrassed. For $36-$76 per hour, I expect a top notch service - all their CGs barely do nothing!!!! Synergy Arlington NEVER SCREEN their caregivers (CG). The CGs they sent were SMELLY (with the exception of one who came in the evening between 4PM-8PM, they all smell like SKUNKS), super late, unprofessional, unreliable, highly opinionated, and the majority had no clue on what they are doing. Synergy's schedulers, Filipina office manager, and owner are just as BAD. The Ghanaian office scheduler is very dismissive, highly insensitive, and lacks candor. For example, she wants you to work with her schedule instead of the other way around. In her inability to find a CG on the time slot I selected, she insisted that I accept her proposed schedule. Turns out, she was LYING. It was just a ploy, and I caught her red handed!!! She ended up going back to my original schedule because from my conversations with the CGs, my schedule was easy to fill as they prefer to either work their normal job or whatever they chose to do. Of course, this Ghanaian officer person never apologized. In a separate situation of her inability to carry out the spirit of the contract of the care service, she insisted on me accepting a male CG even if I preferred a female CG. Talk about unprofessionalism and allegedly being #1 in the care industry, this Ghanaian office queen is very needy and cannot get her acts together. There was not a day that she did not call or sent me text messages more than once. OMG. Such a work of Art with a capital "A." Yes, NONE of the officer personnel, including the owner use a professional email address. All of them use "gmail." None of the CG uses a uniform so you can easily identify them!!! When I raised my concerns to the office manager, nothing happened. When I reached out to the owner, instead of finding a solution, he offered to supposedly let me go as if I was unprepared to cut ties. That confirmed my suspicion that all the office personnel were working at the behest of the owner. Yes, I had been researching for weeks, however, at that time, I was being careful and reading the service agreement for legal actions. When I first read about Synergy, I thought they could be trusted, or they were that good because all the reviews were way up there. They are nowhere close to these reviews. In fact, all these reviews are FALSE!!!!! Perhaps, it is right to say, they wish they are this good. On the scale from one to 10? I rate them NEGATIVE 10 or 100. So, when the owner offered to clear me out of the contract, I never hesitated!!!! The following day, I had a different agency start right away, that quick and I have never been soooooooooooooooo happy. I wish I had found this agency instead of Synergy. Because of this bad experience, I do not think I will overcome my PTSD with this franchise. The fact that Synergy allows this operator to continue to exist, they also failed. They do not conduct due diligence. It is clear to say they are all about the money, not about care as they seem to advertise. I will NEVER reach out to Synergy even if it is the last franchise operation in the face of this earth. DO NOT BE A VICTIM. NEVER BELIEVE ALL THE SPARKLING REVIEWS. SYNERY IS TERRIBLY BAD-BAD-BAD.

I had a more invasive foot surgery than I expected. My recovery was 30 days reclined and on one…read morefloor. After 2 weeks of family helping I decided to meet with Janet Barnett to go over what to expect if I employed Synergy. I did not need much or So I thought. Synergy assigned Nicole to me and she was so easy to have in the house. Her kind manner put me at ease. She initially reminded me of my meds. She did my laundry upstairs, picked up kitchen and continually made sure I kept hydrated. She also made simple meals. Her picking up the area I was in was a gift since I was frustrated I could not. After 21/2 weeks I was able to walk more and did not the extra help. I felt confident with Nicole and would recommend Synergy and Nicole without a doubt.

I chose ATI in Arlington for treatment of a severed rotator cuff injury based upon numerous client…read morereviews and its convenient location - and the choice could not have been better! Every member of the team, and particularly Anjali, were outstanding - and the facility was well-equipped, immaculate and welcoming. From the outset, Anjali focused sharply on the specifics of my injury, and designed a near- and long-term therapy plan to best prepare me for my upcoming surgery. Her medical knowledge and her thorough familiarity with the orthopedic resources in Arlington gave me a very high level of confidence and comfort in working with her and her colleagues. I enthusiastically recommend ATI Arlington and Anjali Ghodake, and look forward to my post-op therapy there next month.

I had been in a bad car accident in March had a broken ankle that had been in a cast for a month…read more Once I was in a boot in May, ATI was able to get me into their Harrison St office faster than any other physical therapy place in the area. I had the wonderful Eva help me for most of my visits and she got me walking again! I will forever be thankful for her kindness, professionalism and knowledge. She met me where I was and helped me exceed all my expectations. Thank you to the wonderful staff there, especially Eva!!!

I have some experience when hiring caregivers for three family members. The people and services…read moreprovided by ComForCare are the most knowledgeable, professional and all around capable caregivers I have ever experienced. They are recommending procedures and equipment that help my recovery. Most of all, each is very careful to ensure that I do not move out of my bed without their help--to avoid further injury. Moreover, their capability in helping me up or down or to balance without the use of the injured leg is so reliable and reassuring. Moreover, the Nurse who made the arrangements for me was so helpful and thorough--with a lot of medical knowledge and made every effort to arrange for almost immediate caregiving. Her professional advice was valuable and she was very supportive at a difficult time after my injury.

I have had limited experience with the company, but what I have seen is first rate. The owners --…read moreJohn and Debbie Kipps -- provide personal service; they always call back, always follow up, always are there to answer questions. They screen their caregivers quite well. Each one that we had demonstrated sincere care and the skill necessary to address the patient's issues. Each one that we had took an interest, understood the assignment, and worked with concern for the patient's well being. Moreover, they provided an excellent caregiver to work 12 hour shifts just days after I contacted the firm. I felt more comfortable with them than with any of the larger agencies I contacted which seemed to try to sell themselves based upon size and scope, not individual service and needs.

I love the staff and the PT services that I receive at the Jackson Clinics in Shirlington. However,…read moreI was forced to put a credit card on file, which I don't do with any business because of concerns about fraud, or they would cancel all of my appointments. I was assured that their system was "secure". And what happens? The day after I put my card on file with them, I have fraud on my account, first for $1 (which was caught and stopped) and then a second charge of $2K. The only response from them is that they are so sorry that I have fraud on my credit card but that their system is "secure". They held my medical care hostage to get my credit card # on file and then it got used fraudulently.

I'm not a big fan of PT places in general but my experience at Jackson was top notch! I had Ms…read moreAlisha Nagda as my PT. She is smart, personable, and makes you work!! In the end I couldn't avoid surgery but the exercises she taught me I am using in my post surgery recovery.

Adult Companion Care (ACC) provided seamless professional, reliable, loving, and personal home care…read moreservices for our family at a time when we needed support. Within one hour of a late night online request for help (for our 92 year old father) from various agencies, a personal response (rather than computer generated) came in from Jim Lindsey (President/CEO) who suggested connecting by the phone the following day; that conversation the next day was the second huge encouragement for us as we sensed genuine interest, empathy, concern and understanding of our situation. He set up an initial home visit assessment/evaluation, and this turned out to be a wonderful experience because there was no sense of feeling rushed or pressed. In addition, everything was clear and transparent. Afterwards, we had some weeks before our need for in-home care, but we could call ACC at any point before services to have additional questions answered or to update needs or changes. From speaking to various team members, it was clear that this company worked as a respectful and well-coordinated "family". Our close-knit family is very involved in the care of our 92-year-old father, who has a good number of chronic conditions and medical/health issues that need to be understood in order to care for him properly. Complete and careful body care/hygiene, good nutrition and prevention of illness or other conditions were important for us in our short-term need for services, but much more of our concern was our father's mental health and sense of feeling secure and understood by someone outside of the home. Our mother, 88, who did not herself need physical services, nonetheless, needed someone who could reassure her and who would be sensitive emotionally to both of them, in addition to doing things she could not do for my father that required special skills. From the first time we met Fatmata, the certified nursing assistant assigned by ACC, we were immediately impressed and reassured. She was a perfect fit for us, and my mother shared that it was like having one of her daughters around. We are four sisters and one brother who provide care for our parents. In other words, the caregiver needed to fill in for over a week and take care of a man who was under the observation and love of many family members. In ACC's complimentary hour of orientation/training, the daughter, who is a nurse, was impressed by Fatmata's manner as she was exceptionally intuitive, observant, and attentive with a high level of sensitivity and compassion. Although there was some initial adjustment for my father because he was missing his regular daily caregivers, after a couple of days, he was genuinely thanking Fatmata for her help. We are deeply grateful for Adult Companion Care and their dedication, personal care, and willingness to work with us to find the best support for our father so that he could remain comfortable and safe at home. With heartfelt thanks, the Duerbecks, Macks, Greenes, Olsens, and Swailes.

After working with Adventist, Visiting Angels, Synergy, and Right at Home, ACC Family was a breath…read moreof fresh air. The schedulers are incredibly patient, kind, and HONEST about what they can and can't do, which was such a big change. They also have some truly world class caregivers. There were some bad ones too, but in the end there were two people (Queen and Libby) who were simply incredible and were such a blessing to have caring for Mom. They have a relatively small pool of staff who can do lifting / transferring, but the ones they have are mostly good. They definitely tried to match our needs with their people, and as we provided feedback the matches got much better. They didn't have enough staff to provide full 24/7 care but worked with me as I filled the gaps with private folks. When they saw a snowstorm coming they would plan to have someone stay there for 2-3 days to prevent caregivers from not showing up due to bad road conditions. I have to subtract one star just for some of the bad caregiver experiences, and because billing turned out to be a bigger hassle with them than with other companies, but if I had to recommend a home care company in the DC area to someone else, it would without question be this one.

DO NOT rely on this agency for quality care or consistent coverage for someone you love. My only…read moreregret is not writing this review sooner to warn families but it has taken about a month to recover. We hired them earlier this year and went through 3 caregivers in 3 months, finally deciding to terminate the agency after the last caregiver quit their agency because they weren't giving her enough hours (which they tried to pin on us). They have a major employee retention problem and I do not believe they properly vet their employees before hiring them (i.e. no background check, in-person meetings or calling references before they send them to clients' homes). We dealt with significant difficulties, including: (1) inexperienced and unprofessional caregivers; (2) caregivers showing up late for shifts or not showing up for shifts at all; (3) unprofessional administrative staff who are terrible communicators -- one would call both caregivers and clients multiple times in a day without leaving voice-mails and when I decided to terminate after citing problems with their agency he sent me a response that he thought their agency was "perfect"; and (4) the agency's inability to find coverage for shifts or replacement caregivers when there's an issue.

I contacted a number of home care agencies for my father's home care. We settled on Nurse next Door…read moreNorthern Virginia.The person that cared for my father was kind, caring, competent and professional. We couldn't have asked for better.

Home Instead has provided incredible care and relief to my family. Initially we used one of their…read moreproviders one day a week for my mother. This aid has become a confidant of my mother. The way that the office staff took the time to understand my mother and her needs, allowed them to find just the right person. After my mother was home recovering from surgery we have used them to provide 24/7 coverage. All of the staff who have come to care for my mother have been caring and knowledgeable. Not only that, they take the time to understand my mothers needs and care about her well being. I fully recommend Home Instead for any home care you may need.

Avalon Physical Therapy is great. Margie was giving me physical therapy at home and she was…read morewonderful. She walked me through areas that were a little scary for me, like climbing stairs. I had a hip replacement and I had to be very careful. She also help me with various exercises and she even walked with me outside. She was very patient and kind. Rina came to check on me in order to do the discharge of the physical. She said I was doing very well. I highly recommend Avalon if you need physical therapy.

I cannot recommend Vigeo enough. I was fortunate to have Michelle McGregor come to my home 3 times…read moreto start my PT after knee replacement therapy. She is knowledgeable, talented and empathetic. I then was treated by Margie who was also great. They both got me ready for outpatient therapy and helped me realize my goal of a quick recovery.