I have some experience when hiring caregivers for three family members. The people and services…read moreprovided by ComForCare are the most knowledgeable, professional and all around capable caregivers I have ever experienced. They are recommending procedures and equipment that help my recovery. Most of all, each is very careful to ensure that I do not move out of my bed without their help--to avoid further injury. Moreover, their capability in helping me up or down or to balance without the use of the injured leg is so reliable and reassuring. Moreover, the Nurse who made the arrangements for me was so helpful and thorough--with a lot of medical knowledge and made every effort to arrange for almost immediate caregiving. Her professional advice was valuable and she was very supportive at a difficult time after my injury.

I have had limited experience with the company, but what I have seen is first rate. The owners --…read moreJohn and Debbie Kipps -- provide personal service; they always call back, always follow up, always are there to answer questions. They screen their caregivers quite well. Each one that we had demonstrated sincere care and the skill necessary to address the patient's issues. Each one that we had took an interest, understood the assignment, and worked with concern for the patient's well being. Moreover, they provided an excellent caregiver to work 12 hour shifts just days after I contacted the firm. I felt more comfortable with them than with any of the larger agencies I contacted which seemed to try to sell themselves based upon size and scope, not individual service and needs.

We've had a really positive experience with Corewood Care. Their team has been responsive,…read moreprofessional, and genuinely kind from the start. The caregivers are dependable and attentive with my aunt, and it's clear they take the time to understand her routines and preferences. Communication has been easy, and we've felt confident in the care she's receiving. The team there has been supportive above and beyond.

You are on your own with the "engagement partner" to find substitutes, do all scheduling and get…read moreanswers to any questions or concerns about policies and even on your own when the partner gives their notice. When clients were transferred to Corewood from another provider there was no organized support offered and no significant changes to the disorganization and lack of follow up in sight. It became too difficult to reach anyone, to get clarity on procedures or figure out forms that weren't working, and then also finding billing errors and getting shifted around or given wrong information. I felt on my own and as if Corewood never saw these things as real problems. They had many reasons & explanations which I understood at the time, but I got tired of trying to accept struggling on my own to get simple things you would need and that you are paying for.

I have been going here for 4 years now and I am always pleased with the doctors. Dr Natividad and…read morethe PA always spend ample time answering questions and they feel very thorough in their work. It is nice they have a quest representative there to get bloodwork. I will say it is best to call the office directly to schedule instead of zocdoc. I have booked a few times through zocdoc and the office always calls to clarify because zocdoc incorrectly displays the information.

Very disappointed in service. Went to Schaumburg office for sleep apnea. Went thru process but did…read morenot cure the apnea. Sent to MW Sleep Dental for an appliance. Medicare will not approve sleep report because Dr. at Advent approved repot not sleep Dr. Waiting now 4 weeks to get a revised report. No answer. Very bad customer service.

This Arlington-based franchise operation (zip code 22202) is a FRAUD. Do not believe any of the…read morereviews on this website or any site associated with this agency. If you love your loved ones and truly care about them, STAY AWAY AND BEWARE of its modus operandi. First of all, one of their modus operandi to RAISE THE HOURLY RATE, they tell you their caregivers (CG) are on double time (even if they are not) and that "the owner wishes to meet you half-way by charging you $50 per hour." If you wish one of their CGs to come back or if you say good things about a CG, the rate goes up! They said, I am horrendously "picky" when it comes to CGs. In truth, they should be embarrassed. For $36-$76 per hour, I expect a top notch service - all their CGs barely do nothing!!!! Synergy Arlington NEVER SCREEN their caregivers (CG). The CGs they sent were SMELLY (with the exception of one who came in the evening between 4PM-8PM, they all smell like SKUNKS), super late, unprofessional, unreliable, highly opinionated, and the majority had no clue on what they are doing. Synergy's schedulers, Filipina office manager, and owner are just as BAD. The Ghanaian office scheduler is very dismissive, highly insensitive, and lacks candor. For example, she wants you to work with her schedule instead of the other way around. In her inability to find a CG on the time slot I selected, she insisted that I accept her proposed schedule. Turns out, she was LYING. It was just a ploy, and I caught her red handed!!! She ended up going back to my original schedule because from my conversations with the CGs, my schedule was easy to fill as they prefer to either work their normal job or whatever they chose to do. Of course, this Ghanaian officer person never apologized. In a separate situation of her inability to carry out the spirit of the contract of the care service, she insisted on me accepting a male CG even if I preferred a female CG. Talk about unprofessionalism and allegedly being #1 in the care industry, this Ghanaian office queen is very needy and cannot get her acts together. There was not a day that she did not call or sent me text messages more than once. OMG. Such a work of Art with a capital "A." Yes, NONE of the officer personnel, including the owner use a professional email address. All of them use "gmail." None of the CG uses a uniform so you can easily identify them!!! When I raised my concerns to the office manager, nothing happened. When I reached out to the owner, instead of finding a solution, he offered to supposedly let me go as if I was unprepared to cut ties. That confirmed my suspicion that all the office personnel were working at the behest of the owner. Yes, I had been researching for weeks, however, at that time, I was being careful and reading the service agreement for legal actions. When I first read about Synergy, I thought they could be trusted, or they were that good because all the reviews were way up there. They are nowhere close to these reviews. In fact, all these reviews are FALSE!!!!! Perhaps, it is right to say, they wish they are this good. On the scale from one to 10? I rate them NEGATIVE 10 or 100. So, when the owner offered to clear me out of the contract, I never hesitated!!!! The following day, I had a different agency start right away, that quick and I have never been soooooooooooooooo happy. I wish I had found this agency instead of Synergy. Because of this bad experience, I do not think I will overcome my PTSD with this franchise. The fact that Synergy allows this operator to continue to exist, they also failed. They do not conduct due diligence. It is clear to say they are all about the money, not about care as they seem to advertise. I will NEVER reach out to Synergy even if it is the last franchise operation in the face of this earth. DO NOT BE A VICTIM. NEVER BELIEVE ALL THE SPARKLING REVIEWS. SYNERY IS TERRIBLY BAD-BAD-BAD.

I had a more invasive foot surgery than I expected. My recovery was 30 days reclined and on one…read morefloor. After 2 weeks of family helping I decided to meet with Janet Barnett to go over what to expect if I employed Synergy. I did not need much or So I thought. Synergy assigned Nicole to me and she was so easy to have in the house. Her kind manner put me at ease. She initially reminded me of my meds. She did my laundry upstairs, picked up kitchen and continually made sure I kept hydrated. She also made simple meals. Her picking up the area I was in was a gift since I was frustrated I could not. After 21/2 weeks I was able to walk more and did not the extra help. I felt confident with Nicole and would recommend Synergy and Nicole without a doubt.

When my mom was diagnosed with ALS, her decline was rapid and devastating. She lost mobility from…read morethe neck down and required full physical transfers. Before finding Homewatch CareGivers, I had gone through at least three different agencies. Each assured me they had experience with ALS, understood its unique challenges, and could safely care for someone with advanced mobility needs. Unfortunately, that wasn't our experience. By the time I found Kelly and her team, I was exhausted, overwhelmed, scared, and running out of hope. Kelly came to our home for an initial visit, and from the moment she walked through the door, I had a good feeling. She listened carefully, understood the complexity of my mom's condition, and talked us through scheduling options. Most importantly, she recommended a two-caregiver approach to ensure my mom's safety during transfers. Within a week, Homewatch CareGivers had highly qualified caregivers in place and ready to help. Homewatch CareGivers truly became a lifeline for our family. As my mom's condition changed, the caregivers adapted seamlessly. When she could no longer chew and needed pureed meals, they didn't simply blend everything together. They thoughtfully prepared and plated each of her favorite foods individually, preserving both dignity and enjoyment. They learned how to operate her power wheelchair, helped us navigate new equipment, and frequently offered insights and suggestions that even some medical professionals had not considered. Throughout the entire journey, we were met with compassion, respect, and genuine empathy. One of the hardest realities of ALS is watching people lose their voice and mobility. Too often, others begin to treat them differently or speak around them. That never happened with our Homewatch CareGivers team. They always treated my mom as the intelligent, capable woman she was, ensuring she remained at the center of every conversation and decision. When we purchased an eye-gaze communication device, the caregivers learned how to set it up and use it. In fact, they became so proficient that there were times they understood it better than I did. Kelly's level of involvement and support was extraordinary. She didn't just check on my mom; she checked on our entire family. She provided a sense of safety and security that allowed me to continue working while knowing my mom was receiving exceptional care. Over time, the caregivers became part of our family. As ALS progressed, there were moments when we weren't ready to accept how much things had changed. Kelly gently guided us through each next step, whether that meant implementing overnight care, adjusting schedules, or helping us understand hospice options. Her guidance was always thoughtful, compassionate, and exactly what we needed. Sadly, we lost my mom in March. I can say without hesitation that we would not have made it through those 14 months without Homewatch CareGivers, Kelly, and the incredible team of caregivers who stood beside us every step of the way. Words cannot adequately express our gratitude for their professionalism, kindness, dedication, and love. When the end came, members of the Homewatch CareGivers team came to be by my mom's side and say goodbye. Even after her passing, Kelly and her team have continued to check in on our family and offer support. If you have a loved one with ALS or another degenerative neurological condition, I cannot recommend Homewatch CareGivers highly enough. Their expertise goes far beyond caregiving--they understand the disease, they support the family, and they provide compassionate care that preserves dignity every step of the way. Quite simply, we could not have navigated this journey without them, and our family will be forever grateful

They were prompt, responsive, and helpful--and also compassionate and respectful. I enjoyed having…read moreNina come by and really appreciated her assistance!

Agree w review from 12 years ago: this place is "fine" if the resident can advocate and care for…read morethemselves - otherwise, not so much. Literally always understaffed, and while some staff are fantastic, others are just collecting paychecks and hiding around corners rather than actually working. The new ED is absent at best, and does not seem to care one way or another if his staff are working or doing their jobs. Weekends are ghost-towns here, staff-wise: literally, they seem to think that residents do not "live" on the weekends, because there are skeleton staff only, no resident activities, and little oversight - EVEN THOUGH you pay exactly the same for weekends as you do during the week. And the food: forget it. Not good, period. It was recently renovated, so looks great; but it is expensive and not supportive.

Corporate regulations and care for the elderly do not mesh. Sunrise is a fit for residents who can…read morespeak up for themselves or have an advocate to closely oversee their medical and daily care. Both of my parents' last home was at this facility. Last month my mother passed; in less than 24 hours her new clothes, jewelry, radio system and toiletries were taken by the staff. The corporate office has sent our family two invoices to date, including late fees incurred after her death. This is acceptable to Sunrise's Falls Church management team - not to us. Previous Director left the facility due to poor resident care resulting from corporate regulations and cost-saving measures.

Adult Companion Care (ACC) provided seamless professional, reliable, loving, and personal home care…read moreservices for our family at a time when we needed support. Within one hour of a late night online request for help (for our 92 year old father) from various agencies, a personal response (rather than computer generated) came in from Jim Lindsey (President/CEO) who suggested connecting by the phone the following day; that conversation the next day was the second huge encouragement for us as we sensed genuine interest, empathy, concern and understanding of our situation. He set up an initial home visit assessment/evaluation, and this turned out to be a wonderful experience because there was no sense of feeling rushed or pressed. In addition, everything was clear and transparent. Afterwards, we had some weeks before our need for in-home care, but we could call ACC at any point before services to have additional questions answered or to update needs or changes. From speaking to various team members, it was clear that this company worked as a respectful and well-coordinated "family". Our close-knit family is very involved in the care of our 92-year-old father, who has a good number of chronic conditions and medical/health issues that need to be understood in order to care for him properly. Complete and careful body care/hygiene, good nutrition and prevention of illness or other conditions were important for us in our short-term need for services, but much more of our concern was our father's mental health and sense of feeling secure and understood by someone outside of the home. Our mother, 88, who did not herself need physical services, nonetheless, needed someone who could reassure her and who would be sensitive emotionally to both of them, in addition to doing things she could not do for my father that required special skills. From the first time we met Fatmata, the certified nursing assistant assigned by ACC, we were immediately impressed and reassured. She was a perfect fit for us, and my mother shared that it was like having one of her daughters around. We are four sisters and one brother who provide care for our parents. In other words, the caregiver needed to fill in for over a week and take care of a man who was under the observation and love of many family members. In ACC's complimentary hour of orientation/training, the daughter, who is a nurse, was impressed by Fatmata's manner as she was exceptionally intuitive, observant, and attentive with a high level of sensitivity and compassion. Although there was some initial adjustment for my father because he was missing his regular daily caregivers, after a couple of days, he was genuinely thanking Fatmata for her help. We are deeply grateful for Adult Companion Care and their dedication, personal care, and willingness to work with us to find the best support for our father so that he could remain comfortable and safe at home. With heartfelt thanks, the Duerbecks, Macks, Greenes, Olsens, and Swailes.

After working with Adventist, Visiting Angels, Synergy, and Right at Home, ACC Family was a breath…read moreof fresh air. The schedulers are incredibly patient, kind, and HONEST about what they can and can't do, which was such a big change. They also have some truly world class caregivers. There were some bad ones too, but in the end there were two people (Queen and Libby) who were simply incredible and were such a blessing to have caring for Mom. They have a relatively small pool of staff who can do lifting / transferring, but the ones they have are mostly good. They definitely tried to match our needs with their people, and as we provided feedback the matches got much better. They didn't have enough staff to provide full 24/7 care but worked with me as I filled the gaps with private folks. When they saw a snowstorm coming they would plan to have someone stay there for 2-3 days to prevent caregivers from not showing up due to bad road conditions. I have to subtract one star just for some of the bad caregiver experiences, and because billing turned out to be a bigger hassle with them than with other companies, but if I had to recommend a home care company in the DC area to someone else, it would without question be this one.