BrightStar was recommended to me by another agency for a nurse who will come to your home and fill…read moreyour medicine boxes, which I needed for a relative. I spoke to Erica, the community liaison, who was very helpful & got someone to come out within two short days. The nurse Ursula was absolutely wonderful. She was incredibly patient & knowledgeable. She then helped us find another affordable option through our township, which was a godsend. We wouldn't have discovered this if it weren't for Ursula genuinely wanting to help us. We couldn't be more grateful. Highly recommend them. Very caring and supportive.

Awful. I am simply going to state facts here, and you can judge for yourself what you think of…read moreBright Star. First of all, they were suggested to me by the Kenneth Young center, which I find odd in retrospect. I was told at the start that every attempt would be made to achieve consistency. But suspiciously, I was discouraged by Ursula the nurse to try to meet any of the caregivers to give them a tour of where things are in my 88 year old mother's house. Then I found out why: Over a period of about 2 and a half months my mom has had 15 or more different people coming to her house. Her schedule is by no means demanding: Just 4 hours 6 nights a week and 5 hours two days a week. 2 or 3 people should easily be able to cover such a schedule. I never realized the vast amount of different people because all the invoices come 2 weeks after the date. One woman seemed to come regularly and my mom liked her and the caregiver knew what to do, but often it was some new person filling in a shift who a) my mom didn't know and b) didn't know what to do or how to do it. About four times no one showed up at all, and once a woman left early because she had to drive to another town to care for someone. Because of the inconsistency of staff, the quality of work really suffered. I think they tried and it certainly wasn't the caregiver's fault, but they just had no idea what was going on. More importantly, it really soured my mom on having caregivers come at all because it was like being invaded by an unhelpful stranger all the time. I complained about this to the manager and she told me they were understaffed and having a major crisis. Previous to that, I had complained about the inconsistency to Ursula and she told me the caregivers just picked up whatever shift they wanted and the managers had no control over it! This is not the impression I was given when we signed up. I feel I was lied to more or less. When I finally realized how many people were coming, I complained once again and was told in a vague way they would talk about it at their next meeting. All in all I complained to three of the upper management and they did absolutely nothing. In fact, there was a lot of passing of the buck. Home Instead is the company I switched to and they took the time to design a schedule with 3 caregivers for my mom. I'm sorry this business is having problems; perhaps the quality will improve when they lose enough clients. I called to cancel service and told them I'd be quitting in 2 days, the last day being Wednesday. Guess what, *no one* came to my mother's house that last day. I had to go help my mom on what should have been a day off.

I had a rotator cuff problem that didnt require surgery, just needed muscle massage. Over just a…read morecouple sessions with Art, problem solved! They will be my solution if anything else pain related comes up. Their staff is friendly and the facility is well organized and many resources there for varied exercises.

I cannot speak more highly of Kara Kinnear. She has gone above and beyond for both my kids and…read moretheir rare diagnosis, learned a ton about each one and the best way to serve them... always remembers their favorite things and makes it fun! For our daughter who will have lifelong PT, she has created a calm fun creative atmosphere that has made our daughter thrive and build resilience. I seriously cannot say enough about her!!!

They work hard to match you or your loved one up with the right caregiver. They are punctual and…read morekind. They provide excellent care for their clients and I would not hesitate to recommend their services.

Had temporary care for my 89 year old Mom while we were out of town and what a great experience…read more Such peace of mind knowing he was being well attended to. So great we are going to do this permanently 3 days a week. I am ready to go back to being the daughter and not the complete caregiver. Inspired Home Care is allowing me that blessing!

I came to Warren Barr Buffalo Grove for short term rehab and wound care. The wound care team does a…read morefantastic job also explaining step by step of what they are doing. Shout out Marlith and Veronica for always treating my wounds with a smile on their face. Warren Barr Buffalo Grove definitely does an outstanding job with their patients and gets to know all of them.

I wanted to provide an update on this facility. My sister continues to reside there and I couldn't…read morebe happier. I owe her progress to the staff. They have helped her to become more independent while keeping a positive mindset when she is struggling. I think what's most impressive is the entire facility works together to give residents a feeling of belonging and a sense of control whenever they can. The facility makes an effort to celebrate anything and everything which gives the residents something to look forward to. Today they took a group of residence out to see a movie. What a huge lift, but they made it happen. I have a lot of experience with long-term care facilities and this one really knocks it out of the park. So happy that we found Warren Barr in Buffalo Grove.!

I want to start by giving the internal administration much credit for their patience,…read moreprofessionalism and understanding during my time here. I am a current resident who's been at Bella Terra Wheeling for a little more than thirteen months. I have seen Mike, Kandi, Nikki, Yesenia, Jocelyn, Fran, and Michelle work very hard to keep this facility running. Many of the nurses and CNAs provide good support to care for the patients at this nursing/rehabilitation home. I have seen the staff as a team handle multiple situations to provide care and comfort for the patients. I also want to say that I am impressed with the Activity and Receptionist team members as they provide more layers of assistance and cohesiveness to help form a strong employee base. One of the benefits of living and recuperating at this facility is that the meals are decent. I lived at another home before transferring here and the food is actually much better. I get meals with chicken as the main course far more than I used to at the previous rehab center. And I get fresh salads more often as well. Bella Terra Wheeling also has staff members in place to help with setting up doctor appointments and transportation. For an independent person like myself, I don't utilize all of the services available but I am very glad that many residents do have access to these benefits. I want to close out my review with a huge thank you to each and every staff member for being patient and understanding with me and many of the residents as caring for us can be quite challenging at times. Thank you very much!

I just want to say that Bella Terra in Wheeling has become my family. My mom stayed there for over…read more2 years before she passed away. I was so hesitant on leaving her at Bella Terra as I did not know anything about her condition which was Dementia and Bella Terra. I had no clue how to take care of my mom as she was uncontrollable and hard to reason with. I am also a really hard person to deal with as I fight for every living breath for my family and try to prolong their life as much as I can. I want to say Thank you to Angelina, my lovely angel nurse Daisy, nurse Raj and many more nurses and CNAs that took care of my mom. Daisy you of all people I owe a huge apology to by not cooperating with you especially. You guys saw my mom slipping away to cancer and dementia and I tried to fight for her life and I was wrong. Hospice gave her freedom and relief from her pain and I tried to hold on and gave grief to you and Angelina. You guys were angels to put up with me. God bless you both as you truly are beautiful people inside and out. Daisy I thank you from the bottom of my heart for taking such good care onf my mom. Bella Terra not only cares for their patients , their nurses go above and beyond for caring for people with dementia and help bring their life to reality. Every visit I saw big involvement with patients from care, food service, entertaintment, physical therapy. These patients would not have a life at home the way they get cared for at Bella Terra. These are my parting words. The care you will receive will be exceptional and the nurses they have here deserve pay of a celebrity with the care they provide for patients with severe mental and physical disabilities. They are truly angels and I was glad to meet every one of you especially Daisy and have you care for my mother. I love you all from the bottom of my heart and will consider you all part of my family.

Staff was very nice and professional. I had the pleasure of meeting with Gabby, who made me feel at…read moreease, and was very easy to talk to. I appreciated the great service and level of comfort I felt. Would definitely come back if I need additional services.

Arrived about 8:45 am, no one else here. Polite receptionist checked me in then had me register via…read morephone, which I personally do not like. After completing it at 8:52 am, I saw my spot in line: #5, estimated visit time 10:06 am. One hour, fourteen minutes of waiting in an empty waiting room. They do have a screen showing your place in line and the online app gives you this, too. Receptionist was excellent. Nurse was good except she did some tests that seemed completely unrelated to Dr Rod had excellent interpersonal skills/bedside manner. I actually got seen 22 minutes earlier than the original projection. I drove a mile past NCH immediate care to get here because of its bad reviews and I am so glad I drove the extra mile! Exam rooms are very clean, look new too. Plenty of space and extra seats for parents that bring kids.

I've been very happy with the care and results I have received from this Rush PT location. The…read morestaff is friendly and helpful. They listened to my concerns and help me prepare for an upcoming hip replacement surgery. Because of the care I received my recovery was much quicker. The only thing I would say is please update this facility, Rush. It's looking a bit tattered, torn and run down.

If you are looking for outstanding PT this is the place. I can not say enough good thing about the…read moreexcellent care I have been given. Not only are all team members kind and comprehensive. The level of care given far exceeds all others. By that I mean all other PT treatments Centers. My situations were very complex. By going to PT 2x a week I have been able to avoid surgery. Yes you have to do the work also, but they are there to assist all the way. I highly recommend this PT Center. Jake, Andrea and Brie are absolutely amazing. As well as the rest of the people that work with them.

We are so incredibly grateful for CCS and the amazing support they have given Aria. Every member of…read moreher team truly cares, and it shows in the progress she continues to make. A huge thank you to Deb for OT, Kaitlyn for PT, and Skyler and Sam for speech -- your patience, skill, and dedication mean more to our family than you know. And to Carrie, both as the owner and a PT, thank you for creating such a positive, supportive environment where kids feel safe, encouraged, and celebrated. CCS is more than just a therapy clinic -- it's a place where children are understood, supported, and empowered to grow. We appreciate everything you do for Aria and for so many families in our community!

I work with Sarah, Carrie, Kaitlyn Mary/ Deb( when Mary is absent) and they have definitely made a…read moredifference in my life. Carrie( the owner ) is SUPER nice. They also have a nice space and they have a variety of equipment to use. Also , they have games and toys . Also they have individual rooms (named by colors ) (example orange room) also they have a therapeutic camp (for ages infant to 6) Also, they have a haircut service ( for people who don't like the busy haircut places and loud noise in haircut places) I definitely recommend this place a 10 / 10 for Carrie and her staff! (I will list there website and info down below if you are interested(: )