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SYNERGY HomeCare

1.0 (1 review)
Open Open 24 hours

Services - SYNERGY HomeCare

Elder care planning

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7 years ago

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Friendly Home Care

Friendly Home Care

5.0
(3 reviews)

Through this agency, my family had the wonderful opportunity to meet a true angel who cares for my…read moreMother with kind hands and a full heart. The agency is terrific to work with. We are more than pleased and grateful to have found Friendly Home Care.

This agency is the absolute best. I have been using them for caregivers since 2005. First for…read moremy Mom, then several aunts, then my Dad and finally my brother-in-law. They understand the issues, circumstances, and personalities and do a fabulous job matching you with the right candidate. The caregivers they provided were very knowledgeable in handling all issues and situations. The caregivers took such wonderful care of everyone and many of them were with us for many years. They became like family and we are still in contact with many of them. While I originally needed caregivers for live-in and long-term, there were times that I needed help for short periods of time. At one time, I needed an additional caregiver to be there for the nights as my aunt wasn't sleeping and on hospice, and the regular caregiver needed to sleep. It was night-to-night since we didn't know how long my aunt was going to live and they were able to provide that for me the same day as requested. With my brother-in-law, he was expected to be released from the hospital-to-home and on hospice. I needed someone immediately and had all the confidence in the world that Elizabeth would provide me with someone without meeting them prior. And again, this was a short term due to him being on hospice. When my great aunt turned 100, she was getting weak and we took her to the doctor and I asked if it was time for hospice and his response was we didn't need hospice. "There is not a hospice in the world that could do a better job caring for her than her wonderful caregiver". When my Mom passed away, my neighbor actually hired my Mom's caregiver after seeing how good she was to my Mom. I have recommended Friendly Domestic to several friends who have used them as well for both live-in and live-out and they all have been as pleased and happy with them as I was. Many of my friends have often called to ask me for their name and number, because someone they know is in need of a caregiver, and they know what a great experience I had with them.

Freedom Home Care

Freedom Home Care

3.1
(15 reviews)

After several meetings they sent a candidate really not compatible with what we talked about. The…read morehandwritten scrawled original contract was for $39/hr (5hrs), after verbal discussion at $35/hr. I requested a clean printed copy for consideration, but they raised the rate to $43 due to so-called special requirements that were never discussed until they handed it to me. I told them that "bait-and-switch" doesn't work any more. I have NEVER experienced such a non-professional agency with such immature attitude as these people. All I really needed was "maid service" and these idiots treated it like a hospital case. BEWARE, Seniors.

Throughout my time at Freedom Home Care, I had the privilege of working alongside many dedicated…read moreand professional staff members. However, I've encountered several challenges stemming from management practices that I believe warrant attention. Specifically, a scheduling supervisor used her authority in a manner that was not only vindictive but also detrimental to my well-being. This resulted in unwarranted removals from schedules, blocked shifts, and unfounded explanations that ultimately created significant hardship for me. It is essential for a company that prides itself on providing medical and personal care staffing to treat its employees with respect and dignity. Unfortunately, my experience felt contrary to this principle. On multiple occasions, I was asked to accept shifts that required lengthy commutes, transforming my role into something akin to that of an "Uber driver" rather than allowing me to engage in meaningful caregiving. One particular incident stands out: I was sent to a location where no client was present, as the company had arranged a ride without confirming the appointment. After attempting to contact the "24-hour emergency line" for over half an hour without any response, I found myself needing the assistance of police officers to reach the correct site. This experience highlighted the inadequacies in communication and support within the company, and to my disappointment, I received no acknowledgment or apology for the distress it caused. When I resigned, I requested to receive my final paycheck for all hours worked, yet I only received payment for one day. HR informed me that the remaining pay would be processed in the next pay period, which seemed inconsistent and unfair. Such practices may undermine the trust and morale of employees who are dedicated to their roles. I genuinely believe that Freedom Home Care has immense potential to create a positive impact in the lives of both its clients and staff. To realize this potential, it is crucial to foster a culture of empathy, clear communication, and fair treatment throughout the organization. These changes would not only benefit employees but ultimately enhance the quality of care provided to clients. I would not recommend anyone to work here - I forgot to mentioned; one time their was a post to clean up urine and feces only, and to bring your own cleaning equipment - needless to say -I am not "the help", I would never recommend anyone to work under this administration - company

SYNERGY HomeCare - homehealthcare - Updated July 2026

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