Very displeased with service from Synergy Home Care for numerous reasons. After several months on…read moreservice for bathing attendant Monday through Friday, today September 5, 2025 I discontinued service. Previous calls to Synergy with complaints were not addressed. Attendants would come into my home and pull out their cell phones and play games instead of having any eye to eye contact or any communitcation with me as their client.

You need to review and check on the actual people who are the caretakers.They use my parents home…read moreto do their crafts and play games.They don't watch my mother when she's sitting in her chair give her crap like cookies when she needs a snack and don't use a plate (lazy piggy).They are told to follow a schedule for getting her up to make sure she eats and takes her meds on time.They change the meds to be given to a different time that's fits their needs ( stupid these need to be given at a certain time for a reason!! I'm a pharmacist I know).They don't bathe her like they should or make her brush her teeth and keep giving her sugar and crap instead of nutritious meals.Wonder why she eats like a horse when I go to visit her.Quit sitting on your asses and do your job or find another.What the hell is this company hiring? Training..... appears non-existent.This is Synergy Wisconsin to be clear Waushara county.Its bad when you know the other caretakers are commenting on the shitty ones your parent is paired with.Get it together or get a lawsuit.Certain caretakers should be paid less,Than the superior ones.Do your job ! Follow the plan.My mom had several falls because of lazy incompetence.Oh I guess I should post a photo of the caretaker sleeping in the chair snoring with her arm hanging down when we came back from the grocery.Hope she didn't miss my moms calls ( and quit lying).When we go to visit they think they can shirk their duties and are more interesting in what we r doing than what they should be doing.Piss poor people do your JOB!Tired of feeding them too.

My family and I are so grateful to Griswald for all they have done for my family and my father in…read morehis final days. Amidst the fear and chaos that came with hospice and the unknown, our caretakers went above and beyond to make my father's final weeks as comfortable as possible. Our first night home, where we were at our most unsure, Maria Lerma came as if an angel. She brought with her a sense of calm and peace that we really needed. Upon finding out we are Catholic, Maria took the time to pray the rosary with my father as he fell asleep. It was at that moment that I felt, as if in answer to a prayer, "You're going to be ok." The next day, we were blessed with Pius, who stayed with us every weekday (and sometimes more) until the end. There are so many things I could say about Pius and how wonderful he was. He went above and beyond with my father. Not only did he take the time to get to know my father but also helped him keep his dignity as best he could. For someone as strong and intelligent as my father was, I know how frustrating it could be for people to come in and talk down to him or treat him as less than. Pius was never that way. They regularly would chat or just sit and watch the news together. Even toward the end when my father was no longer waking up, Pius still made it a point to turn on the news, saying that he believed it calmed my father. That attention and care was exactly what we needed. There were several other caretakers who went above and beyond that deserve recognition like Destiny who jumped right in and showed initiative, taking great care of him on the weekends. Also, Katy who spent many nights up with him getting him whatever he requested and never batting an eye. And finally Raedarianna (Rae) who was there on my father's last night when he passed peacefully. No amount of training can prepare you for a night like that. Even after his passing, she stayed with my daughter and I, offering condolences and comfort until hospice came to pronounce him. That time was some of the hardest of my life. But our caretakers were a light in a dark storm. Even when we had a rough caretaker, Griswald handled it immediately. This is a company that puts the families they care for first. Even through immense grief, it gives me peace, knowing that my father had a team of people caring for him with all they had. He deserved nothing less.

Wonderful company! Great communication and excellent patient care. They go above and beyond for…read moretheir clients and work very closely with the VA to get people the help they need. Thank you for all that you!

Showing up on time for a surgery appointment. Not billing me for time that they didn't show up…read more Waiting almost a year to get around to billing me for something they said that I've already paid for. Not sending me a driver who had a giant arm cast so big she couldn't fit in the driver seat of my car and was on medication for pain.

We decided to go ahead and give this agency another try. Get a call this morning at 7:30AM from the…read moresitter ( not the agency) telling us the next lady for the 7am-7pm shift will not be able to come in. It's very disheartening that this agency lacks any professionalism to have their supervisor call the family who is paying for the services instead of making the sitter call them

Always deliver quality care and take care of their employees. Community partners and caring for…read moreour most vulnerable population through hiring of good employees. Been around in the healthcare world for years.

En Su Casa has been a life-saver for my parents, one of whom is 75-years-old and has limited…read moremobility, and the other is 80-years-old. The En-Su-Casa caregiver has worked with my parents for nearly two years. She has helped keep my parents' home clean and prepares nutritious meals for them as well. She also accompanies my parents to doctor's appointments and errands. And she only is with them a total of about 20 hours a week! The caregiver isn't the only great thing about En Su Casa. The staff is professional, resourceful, and communicative. At the onset of our working with them, they provided us all of the information that we needed to be able to choose them among other service provides. And since then, they are always available to us, especially during emergencies. Because of En Su Casa, my parents have been able to stay in their home and not go into an assisted living facility. Though, when it is time for that transition, I trust En Su Casa to provide me with counsel. The staff know the business, and I trust them. I'll add that it took a few caregivers to find the right fit--a total of three--but even those individuals who ended up not staying with my parents acted in a professional manner. I highly recommend En Su Casa to anyone.

Right at Home Care was a blessing to me and my family. Our care provider, Simona, literally saved…read moremy mom's life. I highly recommend Right at Home Care!

I work here and absolutely love the flexibility the office gives me! It's only been a few months…read moreand I enjoy working with a very specific client. We both love the same shows, love cats and enjoy conversation.

My parent was there and we had to move out of there due to staff not speaking English. How can…read morethey communicate? There was a lot of turnover.

poor employee management. Inconsistent care. Most employees ignore the needs of the residents…read more Would not recommend this for your elderly loved one

The staff members here are amazing. They genuinely care about their patients. The app they use is…read morealso very helpful.

Amazing staff and great individualized attention. Love the app they use for home PT (between…read moreoffice visits) exercises and ability to provide feedback to the therapist.

I am so proud to recommend this facility to my patients, family & friends needing compassionate and…read morelife giving care. In my industry we have a few good options to help our patients with a respite or long term stay but really standing out here is how beautiful & incredibly clean the property is and how patient, kind and caring the staff are to the families I continue to send here...Such a relief to have them on our Favorite for Families list and a great option if you or your loved is needing compassionate care. Sherrie Lynn McBurney Altus Hospice San Antonio

This place needs to get their act together. My grandma is…read morestaying with them, and they are completely inept on most every count. Walking in the front door- you don't find anyone at the front desk. I breezed in, started wandering around the facility, and nobody was around- the halls were empty of people working there. That seems to be the general feeling of the place- grossly understaffed. My grandmother has been complaining about the fact that she hits the button that calls the nurses, and nobody shows up for five hours. Five Hours. They haven't been able to deliver her prescribed pain medications, because the facility has been out for days. Days. How does a medical facility run out of medicine?! The management here is largely absent. It's taken days to get to see a doctor. Days! This place is completely inept. Don't send your loved ones here. The one guy on duty doesn't have nearly enough time to get to see them. Beware!