I love to give 5 star reviews but sadly this is not the time. My husband went in and we were so…read morehopeful that the two weeks he was scheduled to be there would help him recover from his month in bed while in and out of the hospital. Unfortunately, PAM was not up for the challenge. The nursing and tech staff were good enough. We enjoyed Cyndi, the Sarahs and Meliza especially. He had speech therapy every day. He had OT a few days and PT even less. So much less that in his discharge paperwork, the PT sign off was left blank. They couldn't even attest as to any level of progress. And PT was the main reason he was there. I inquired with scheduling and they said they were short staffed. I reached out to the CEO who came to his room and said she'd look into it and get back to me. Again, sadly no follow through. The OT intimated that he was difficult to work with and that may have been what PT encountered also - so blaming my husband for PT not coming? Really? I'm not saying my husband is the easiest guy in the world to work with but at least show up. I've already had one occasion to steer others clear of the disappointing results we saw and will continue to do so.

I was a patient at Pam Rehabilitation Hospital after surgery…read more The staff told me they could handle all my medical needs, but when I developed a painful rash that turned into an infection, they refused to let me go to the ER or follow my surgeon's orders. My surgeon had prescribed two important medications -- one for nerve-endin' pain and another to treat the rash before it became infected. The hospital removed both prescriptions and substituted ineffective treatments. The caseworker told me they were giving me the same medicine, but that wasn't true. Their own documentation confirms this. Because my nerve-endin' pain medication was withheld and the infection worsened, the pain became unbearable. My skin grew so sensitive that even a brush of fabric or a breeze caused me to scream in pain. Instead of helping, some staff made fun of me and yelled at me for reacting -- even though their neglect caused the problem. They also refused to provide the pain medicine immediately, even in that situation. I have documents and photos showing the difference in care, including pictures of my incision site two days after arrival and again five days later, clearly showing how the infection spread. Once I left and received the correct medications from my surgeon, the rash and pain began to improve right away. Please Look at the proof attached of the actual type of care they give before using Pam Rehabilitation Hospital for post-surgical recovery or wound care

No code of conduct negligence, unethically, disrespectful , not patient advocate facility. My…read moreparent was admitted from ICU initially due to ventilator. We were mis lead with promises from the liaison kindred Gilbert Ramos of more PT, speech, help with feeding and Patient to RN ratio was 3/1 which really it was 2/10 My dad didn't a physician at all and if he did he doesn't remember and no around the clock care from nurses, he probably got more care from RT/speech helping feeding him. 12/11/23 -Received call from kindred 18:47 spoke with Samantha she stated my dad asked them to call me for MPOA to treat my dad I asked her to confirm my dad's name she said she never heard anyone asked that before. I advised her she never stated his name. She confirmed Refugio Salas. Night after night I would call and there was no answer, my dad said he couldn't find the phone, then stated he was very thirsty, no water bottle that they ran out! We would always place fluid next that we purchased on our own to him by morning things were scattered and he was left to Finn for himself. Nurse button in the floor on the right side. an older lady call for help she was hung over and tech would tell her use your regular voice not your winning voice, by day three she went silent hanging over the side of the bed door, door almost closed and could hear her moaning, and no one attending to her. My dad last day RR 44, very lethargic, oxygen level low and had to call well no room phone was found nor was the nurse Button agin. 06:00 meds were told was given lorazapan Nurse stated lorazepam was given 1am (Unethical) my dad had bed sores inappropriate deadly care!

Let me start by saying this was one of the worst experiences of my life and very…read morechallenging.physical ly and emotionally Lets start with the Doctors my mother was their for 3 months non of the doctors communicated with me every week thier was a new team to keep confuse no phone calls some would walk in the room and actually run out before i could ask a question. horrible customer service from staff and physicians my mother was given penicillin she allergic to it as it sates on front of her chart she had a severe reaction blistering in her hair that cause her to loose all her hair. blistering all over body skin peeling of f like paper for 30 days that stop all her therapy. allegedly verbal abuse was reported to me by noc shift nurse. after her 60days were over case manager because very aggressive tried to send her any where to fifth y nursing home in ontario it was fillipeno case manager who begin screaming over the phone with me and finally was to speak with the doctor on her discharge date ,word of advice think twice before sending your love here,

The facility is wonderful, but Executive leadership has been a challenge! Within that venue, the…read morefood & activities have been a challenge! Rita Adams was a conservative & brilliant executive! She was just getting to the food & activity improvement when we were told that she found a new opportunity more suited to her desired future. We would not want to stand in her way, but she is SORELY MISSED! The food has been based on cheap & overused oil. Nothing can overcome the nasty oil being used! The protein is limited to mixer of meat, bone, & grizzle that ruins every dish. Occasionally there are suspect cuts of real meat with little relation to real meat. Most often the facility depends on slices of heavily processed meat rolls. The people cooking have no sense of how to season the food! There's far too much of chili powder & coriander, to the point that we can't consider eating the poorly seasoned compositions. A superior chef is sorely needed! The activities were exceptional with Jessica Trevino. Jessica was pushed to do the job of at least 2 people, which ruined activities. The new activity director has been given far more support from CNAs, but Jessica contributed wonderful food & activities above & beyond what is currently provided.

The quality of care was exceptional. Therapy Dept. offered daily sessions with licensed…read moretherapists. Improvement in ambulation was quick and motivating.

Don't answer their phones, they don't return voice messages, the only one I had a chance to talk…read moreto, was the receptionist

After a week and a half... My sister should be further along... but the lackadaisical energy from…read morethe employees in re: to getting imaging done or lack thereof & missing actual physical rehab!!! Unacceptable!!! That's what she is therefore!!! We should have thought 2ce about this location. But fell for the appearance. Which to be honest is quite nice. But they ~Miss The Mark~ COMPLETELY in the actual REHAB!!! SO SAD WHEN THE ESTABLISHMENT MISSES & THE CLIENT IS LEFT OUT IN THE COLD!!! I Will DEFLY make sure folks are aware of how this place runs!!!

The Center at Parmer is fantastic! The nurses don't make me wait for a pain pill, but are…read moresupportive when I wanted to decrease my usage and space out my doses. The CNAs are excellent! They provide supplies, keep my room clean, and support me in my efforts to regain my independence! The Center at Parmer has an excellent gym and therapy department! PT/OT encouraged me to learn skills to increase my strength, balance, and flexibility. The kitchen staff made food that was tasty and nutritious. Not gourmet, but hearty and varied. All the staff treated me as a person, not just as one of many! I highly recommend The Center at Parmer!

The Center at Parmer is fantastic! On a scale of 1-5, I give them a 10. It is beautiful and…read moreup-to-date, and well cared for. I stayed at the Center at Parmer for more than 3 weeks. If you're checking into a rehab center with kind and professional staff, this is the place to go. They really follow through on your requests. All rooms are private with private bathrooms and are disability accessible with good TVs. The beds are comfy with regular and air mattresses available. The food is excellent and if I needed anything, they brought it to me quickly. They have an all day menu available which is ideal if the daily menu items are not to your liking. The food is nutritious and you can ask for special diets like cardiac, diabetic and vegan. The PTs and OTs, like Linsey are all encouraging and really cheered me on. The equipment and rec room stand out. The staff all recommend exercises during your off time. The staff addresses your health goals. I really need to give a shout out to the excellent staff. Everyone quickly gets you what you need including the front desk receptioness . The RNs and LVNs who are outstanding and stand out for their professional and personal qualities are Danielle, Joanna, Robyn, and Ingris. The exceptional CNAs who really stand out for their care and hard work include Jasmine, Nicole, Rice, and Ashley. The nurse practitioners that particularly stand out for their care, listening skills, and explanations are Jenn, Lauren, and Sue. I was medically and physically taken well care of. I highly recommend you choosing The Center at Parmer for your skilled nursing and physical rehab needs.

You didn't take my concerns or need for a pain free stay after my stroke and severe back pain…read moreseriously while I a patient there so why would you respond to my needs after? Every-time I asked to speak to the doctor or for help I was turned down. Patients have the right to be free of pain or have less pain as well as be treated with compassion. I am still impacted negatively from my treatment received at your facility. I hope you have done some improvements since my hellish stay. The one nurse who told me I quote " if you keep crying I won't come back into your room" should have been fired for her lack of compassion. I hope your staff takes a urine bag connected to my bladder being stepped on and left on the floor without cleaning seriously two years later. My stay there made me feel as though I would die and hence the reason I requested to transfer.

Whatever you do do not take your loved ones to this place!!! they will end up being sicker and more…read morehurt than when they came in. I actually asked if Covid has affected the amount of employees they had and they said no they're fully staffed so don't let them tell you that's their excuse. They literally don't know what they're doing, my father-in-law is worse off now than when he first came in and they don't care. Every day they keep making the exact same mistakes. They had him in the same diaper for two days, they didn't move him from his bed for 3 1/2 days, he has a fractured spine and they have yet to put his brace on before moving him, the lists goes on and on and on and on and on. have reported them to the health department they will be doing an investigation in the next 48 hours again, I cannot emphasize this enough, do not bring your loved ones or yourself to this place.

Great Food Great People Great Big Place Plenty of choices all the way around. Tailored care which…read moreis very caring!

I went by Windsor Nursing and Rehabilitation Center of Duval to spread some holiday cheer. This…read morefacility provides its residents a portfolio of high quality services. Please keep in mind when someone says Happy Holidays, it is not always happy for them. My mother passed away many years ago on December 5th. Our mother in law passed away a few days before Christmas in 2018. So while the holidays are festive and filled with a lot of cheer, it can be sad for others. I recall after having a stroke, my mother in law stayed at Windsor for a few weeks of rehabilitation services. They provided her such good care that she went from not being able to walk on her left side to being restored fully. When I entered the facility, I was greeted by a hostess who directed me to where I needed to go. Spread love during the holidays. A smile, a compliment or a hello goes a long way.

I self admitted on June 11, 2013! I had great help there and made many friends! On June 12, 2020 I…read morehave my 7 year sobriety anniversary! I'm so thankful, grateful and blessed! I was there for 2 weeks, after discharge I went to 90 AA meetings in 90 days and then continued going several times per week! I still go to a meeting when I feel the need! Thank God for Texas Star and sobriety! Pam Flynn

Called to get information on their program. About the third time I tried to ask for details on what…read morethey offered, the operator reiterated their insurance policy. So... if they can't even listen on the phone and are more interested in your insurance than going over how they can help... Nope.

I worked with this company for over a year. They promised a Sign-On Bonus, which the co- owner…read moreEddie, refused to pay me. The other co-owner has a very nasty attitude and consistently talks down to staff. The Executive Director is an underhanded two-faced liar. Even their HR personnel lies! Stay away from this company. There are many reasons why they can't keep field staff. Only pro is that my regular paychecks were paid on-time.

STAY AWAY FROM THIS GROUP Communication is very poor from…read morethe clinical manager, to the case manager, and pt staff. They sent a nurses aid to see me after surgery, I had an IV in and she was supposed to take it out. she did not know how. The pt they sent didn't seem to know why he was ther. he would make follow up appointments and not show up or call. I later learned that PAM ( aka Be healthy at home) never submitted the correct paperwork to my insurance co, to approve these visits. they charged my insurance $600.00 per visit.

So after calling, literally, 20 physical therapists... I found Dr. Barnes. No one recommended this…read moreplace to me; just saw this random spot on google maps and called. This place was able to take me in and help me with my wrist problems right away with a doctor's prescription (which you need). I would say 15 places that I called, I had to leave a message and they got back to me a day or two after. Not.Cool. Not to mention when I tried to schedule an appointment, I would have to wait over two weeks. I didn't realize it would be so hard finding a physical therapist. Shocked no one has written about Dr. Barnes. Boy, did I find something very wonderful. VERY Where to begin? I have seen other patients and he helps with everything; back, legs, arms, hands, neck, post-surgery, arthritis... The staff... way cool. Too cool for school. They rock to oldies which I like (or whatever you prefer), they are so sweet, very caring, and will help you every step of the way. HE IS GOOD. If you need physical therapy, go to him. Or I should say I recommend him to you if you want (deep breath in): to take care of your problem NOW, someone who actually cares, a clean (too clean) facility, to be surrounded by the most friendliest of people, a nice and refrigerator cold for everyone exercising, and free candy. Parking, no problem, there's a huge endless lot outside. He (plus staff) genuinely cares and the most important part... he listens and DOES SOMETHING ABOUT IT. Now that is what I like. If you hate pain like me, this place is very catering towards pain. Hooking you up to electric massaging or ultrasound is always fun. If you don't mind pain, I'm sure you will do your physical therapy much faster than me. But when it comes to your body, it is not about how fast, it is about how well you take care of it. And another great part is the jar of candy that stares at you every time you leave. Dum Dums you make my day sweeter. I couldn't be happier I found this place and I couldn't be happier to write this Yelp for this place. Amazing... and I don't say that often. I 120% recommend this place if you want a great physical therapist. Oh and by appointments... one time I called thirty minutes before an appointment to schedule that appointment. He can take you in. Currently, he works at the medical center in the A.M. and from 1:30pm-6pm he's at the Beorne Stage location.

What makes Barnes better? The personal attention. This is not one of those huge facilities where…read moreyou end up as a nameless face in the crowd but a smaller operation where they greet you by name and pay personal attention to your exercises. Barnes Physical Therapy goes out of their way to work with you and your insurance. They offer different locations to serve you better and don't mind if you go to one place on this day and another location on the next. The physical therapist is always kind and courteous as is his staff. I really enjoy going here and recommend it without reservation.