There are simply not enough words to express my gratitude to everyone at Heal To Thrive, especially…read moreMrs. Davis. Like many daughters, I was very protective of my mom. Trusting someone else with her care when I wasn't there was incredibly difficult. I worried whether anyone could care for her with the same patience, kindness, and respect that I would. Those worries disappeared much sooner than I ever expected because of the wonderful people at Heal To Thrive. The caregivers were dependable, kind, and highly skilled. They knew how to respectfully help my mom with the everyday tasks that had become difficult for her while always preserving her dignity and independence. Their experience gave me confidence that she was receiving excellent care. The caregivers and my mom (and me) became close in a short amount of time. They shared stories, ate meals together, and watched my mom's favorite TV programs. Mrs. Davis was an invaluable source of support for both my mom and me. She knew I was hesitant at first, but with her thoughtful guidance and professionalism, she quickly earned my trust. She helped me navigate situations I had never faced before, and her genuine care extended far beyond her role. Every caregiver we met was wonderful. Although I won't identify them individually to respect their privacy, I am deeply grateful for the kindness and care each of them showed my mom. Thank you, Heal To Thrive. ---Susan 2026

Beverly Davis is horrible.My family contracted service in April,paid for 2 months as requested. The…read moreservice was terrible,caregiver never looked at menu list provided,didn't even know how to make eggs. After 4 days of "care" went to hospital,service was canceled. It's now almost November,still wait for a refund due. Charged 7K for 4 days of service. She does not respond to emails,texts and is nasty to deal with. The most unethical, unprofessional business I have ever dealt with. She filed bankruptcy under another healthcare name, beware.

I was instructed to get a referral to Generations a Neighbors, and waiting to get my Brother living…read morehere and getting help. This place is everything that they advertise. I am praying this happens soon as this place is so nice.

I have worked as a consultant for this building. They are a fantastic team. Very connected to their…read morepatients and families. This facility is exceptional!! I would chose this building everyday!!!!

I have worked at Heritage Woods of Rockford for almost 3 years. I can see first hand how our…read morecommunity enriches the lives of our residents. We employ staff that truly care about our residents and their families. We offer exciting activities, celebrate almost every holiday with a party. We have birthday parties each month complete with live music and cupcakes! The residents themselves offer companionship to each other so that no one has to be isolated and alone at this special time of their lives.

My sister lived here and truly considered home! She made many friends and received great care…read more From Patty at the front desk to Jesse the administrator to her favorite CNA Megan all were considered to be family.

The staff is knowledgeable, caring, compassionate, attentive. They have been outstanding treating…read moremy condition with the utmost care. Would highly recommend.

I went here in 2022 for assistance with weight loss and pain management for my knees. I told Dr…read more Cevene himself what my insurance would and would not cover, he was quick to brush off what I said and make everything seem doable. I was presented with a contract of sorts that mapped out what all he was suggesting I do through them. I agreed on this contact a total maximum amount I would pay out of pocket, I kept records of my payments made from my debit card. Applied payments to each appointment, I also had to keep track of appointments not to exceed the amount I was liable for. They kept making appointments past the date I would meet my maximum. I think this was done to make it to where I would be liable for more then I agreed to pay. Well like I told them my insurance did not cover injections to my knees, all through this process I made them aware that my insurance does not cover the injections, they kept saying it would all work out. After all my appointments, physicial therapy, injections and weight loss consults. Cevene pain management kept billing my insurance for the injections, this was back in 2022 it's now 2026 and they continue to bill my insurance. This place is resentless. In my opinion they are shady and just want to milk your insurance then you for services that should not have been done. If I knew then what I know now I would not have gone through with any treatment. I now can't even get the billing department to return my calls. RUN FROM THIS FACILITY.

I just talked to Dr. Bielkus. I think she is likely the best neurologist in Rockford, but I have…read morehad only one other one. She is kind and answers all my questions. She is also very thorough. Her training and experience has apparently been the secret of her very effective approach to such things as dementia prevention and movement disorders. I am very happy with my experience with Dr. Bielkus.

I had a CAT scan done today. I chose the Belvidere facility due to availability though it wss…read morefurther from.home. So glad I did. The tech who performed my test was excellent. She explained the procedure thoroughly. I had concerns about reacting to the dye. She explained why that was unlikely but did not dismiss my anxiety. She inserted the IV painlessly and told me what to anticipate each moment. I am so grateful she took the time. You don't experience that often anymore. Thank you!!! 5/5/2026

Went here for a test. This was my first time at the Belvidere Hospital/clinic. The staff that I…read moredealt with, from E.R. intake to the technician, all were fantastic. I would absolutely recommend this facility.

Torn about how to rate this place. The care I receive is good--when I can get it in a timely…read moremanner. There needs to be a sick call hour. There needs to be a women's clinic. But more than anything else, there needs to be retention within the VA employment system. There are many good providers here at the Rockford Clinic--MANY. But the turn over is also vast and as a result of that, timely care doesn't happen. (For example--I had back to back illnesses from Thanksgiving and into mid-January. I couldn't get an appointment for the most recent one for nearly 2wks out. I'm keeping it even though I feel I'm mostly recovered, because if I relapse, it'll be another two weeks! This is stupid because I am aware I'm taking an appointment I may not need in fear I may need it and can't get it--so I have to wonder how frequent this occurs and if this same mindset is what kept me from getting in when I actually needed it? I digress, I went to Prompt Care @ OSF. It did the job, but sheesh!) I'm still confused as to how this pharmacy works. If I come from an appointment, either in person or via phone/video, I can pick up at this location. I can also pick up here if Prompt Care sends it here. But there are some instances they send to Walgreens (not CVS anymore) and then other times I get it in the mail. Mail is regular, routine meds. But then also weirdly enough, prompt care had to send some meds to Walgreens as well--so I had to go to two pharmacies. The last thing you wanna do when you're sick... is anything really, but for sure managing meds and just getting them. I wish this system was a bit more streamlined and easier to navigate. Front desk and lab are always awesome! I need an app for labs, which I prefer to VA Oceanside where I had to get there at 0700 and wait in a line or risk not getting in at all. Parking is easy, and they salt the walk ways. There's an overhang for drop off service.

Fair warning. Do not use Physicians immediate care on Sandy Hallow & Alpine. Their staff is lazy…read moreand completely rude. They don't close until 8pm. We got there at 7:30. They had the lights dimmed to appear closed. I walk in and nobody was at the front desk. I could hear laughing coming from the back room. Three minutes later what looked like a nurse came out and refused to help me. I called this morning and was told if I was there by 7:30 that I could be seen. This is not the first time that I've had problems at that location. I was supposed do do a pre employment drug screen. Now because of laziness and ignorance. I might miss out on a once in a lifetime opportunity. I'm so disappointed and upset that I don't know what to do. Physicians Immediate Care do better!

couldn't ask for a better podiatris!!! he has the best bedside manner and has helped get my feet…read morehealthy again!!! He also has a wonderful staff.