We are extremely pleased with the service provided on our Whirlpool refridgerator. Fred is very professional, has great customer service, efficient, polite and friendly! read more

I called in for help with my Samsung dryer. Turns out they don't work on Samsungs (at least dryers) but they were super nice and knowledgeable and gave me another business recommendation that could help me based on how old my unit was, and why that recommendation would help me best. Wish more businesses would treat people kindly like that! Couldn't use them this time but would love to in the future. read more

I requested that Fred repair my dishwasher. Both Helen and Fred responded quickly and made the hole experience enjoyable as it could be. (Don't like spending money on this type of stuff) When he was running late for our appointment he called to let me know. He arrived a got straight to work. He found another problem that was a possible cause to the failed but also found the panel board was done for. He quoted us a price then proceeded to tell us that it would be wise to at least look at newer machines because what we would spend getting it fixed would make a great down-payment on a brand new one. He then provided us with the brands he himself would choose from. Great overall experience!! Will use again. read more

Fred and Helen are amazing! Fred came out after regular business hours and fixed my Maytag dryer which is now running beautifully! Excellent work at very reasonable price! I am a customer for life! read more

Fantastic service, wonderful and knowledgeable owner who explains everything! Fred is a friendly service man who goes above and beyond in his service. read more

I called Fred's Appliance about the leak from my dishwasher. We troubleshooted over the phone because he was pretty sure he knew the cause. He gave me so much advice and information: run the sink hot water before the dishwasher, using the correct amount of detergent and rinse agent, and getting rid of too much rinse agent. He stayed on the phone with me during the troubleshooting while the machine was going through a cycle! I'm so impressed with this man's knowledge, expertise, and integrity! I really was blown away by the amount of time he spent with me over the phone and all of the information he shared. I highly recommend Fred' Appliance Repair! read more

Before scheduling a service visit, Fred called to chat about the problem I was experiencing with my dryer - it was turning but not getting hot. He took the time to ask questions and was able to troubleshoot with me over the phone to determine the problem. It turns out it was a very easy fix and I was able to save myself a service call. He shared some tips to keep it from happening again in the future, and I am the happy owner of a working dryer again! He very clearly cares about his customers and I will be recommending his services in the future! read more

I am so glad I checked Yelp for a repair man. This guy is top notch, friendly, and professional. Prices are affordable, he's honest, and very good at his job. From now on, he will be my go to guy for issues with my appliances! Thank you for fixing our dryer! I truly recommend going to him than anyone else in the city! read more

We had Fred's Appliance Repair at the house on 1-29-2013, to repair our washing machine. Arrived promptly, was very knowledgeable, repaired the machine in a timely fashion, had all the parts on the truck, was clean, polite, friendly, and charged a resonable price. We would not hesitate to call again, for any of our appliances. And, it's always good to support local businesses. Highly recommend Fred's... read more

Fred is a breath of fresh air. A man of his word! HONEST and reliable. If you have a problem with your appliance you can TRUST Fred to do it right with a smile and A fair price. read more

What a great find on Yelp! Fred was knowledgeable, thorough and took the time to explain everything to my wife and I when he fixed our washing machine. I would highly recommend him for any appliance repair. read more

A great experience. He was on time. Called to let me know he was on his way. Explained what was wrong, explained what he needed to do to fix it. Was very informative about my appliance. Very nice. I would recommend him. We will be using his services for the future indefinitely. read more

Fred was booked for a week when I called about my dryer. They actually rearranged the order of their calls for the next day to squeeze me in. Fred arrived when he said he would, and after he arrived offered to walk around the back of the house rather than track thru the whole house. He worked quickly and explained not only what he needed to replace but also what we could expect from the rest of the parts on the dryer. Fred had to go pick up the needs part and made an extra trip back after hours the same day to install it. He even showed me how to check the exterior vent for buildup of lint and gave me tips about how much fabric softener to use, to improve the life of the dryer. He vacuumed not only the interior of the dryer but also the surrounding area -- it's an unfinished basement, so plenty of dust and such around, but I certainly would not have expected him to do that. I wholeheartedly recommend Fred's Appliance -- he was friendly, professional, timely, and more than fair with his charges. I will only be calling Fred in the future for any appliance repairs. read more

We had a bit of an emergency situation this week with our refrigerator/freezer unit. The motor had given out and it stopped working! We called Fred's Appliance Repair and were told due to it being urgent, Fred would be out that afternoon to take a look. Not only did he figure out the problem right away, but he was able to get a replacement motor for us and install it all in the same day! This was obviously fantastic since our food was safe and nothing spoiled! He was busy with other appointments that day, but we really appreciate him squeezing us into his hectic schedule! He also didn't overcharge us on anything that wasn't needed. He was extremely fair! Fred was so accommodating to work with and very personable! He is the model for how customer service should be! The next morning, Fred followed up with a call to see how everything was working. And not only can he repair fridge units, but stoves, washers, driers, microwaves- basically anything! I would HIGHLY recommend using Fred's Appliance Repair service when you encounter problems! Absolutely fantastic business! read more

Fred was pleasant, courteous, efficient and cost effective. He was able to work around my schedule to diagnose and fix my refrigerator. His cost was appropriate and the extra time he took to explain what was wrong and what needed ordering was appreciated. He even adjusted the feet on my fridge so it was able to scoot further back in its cabinet, creating more walkway! I would recommend him to anyone needing appliance repair! read more

Fred was able to fit us in quickly. Him and his staff were very courteous and professional. It's nice to find that there are still nice and honest people out there. Fred encourages his customers to call him prior to buying a new appliances to find out which ones are reliable. read more

Fred was thorough, experienced, courteous, informative and timely. He fixed our washer (both the problems we'd identified and a couple he found that were on the verge of becoming a problem), made sure we knew how to make our washer more effective and efficient and then showed me some basic issues of which to be mindful. I was impressed with his service attitude and would not hesitate to call him again or make an enthusiastic referral. read more

I was very satisfied with the service from Fred. He was friendly, efficient and knowledgable. He was able to quickly assess the issue with my dryer and had the parts needed on hand. His prices are very fair. I would highly recommend him for any appliance needs you might have. Susan Stanphill Rockford read more

I moved her from CA. leaving my appliance repair person of 25 years, knowing I would never find his equal. Fred was here today and my old appliance repair person has been so far surpassed!!! Fred was knowledgable, informative, professional and so pleasant. After 10 years of searching, I have found the only person I will ever call for any appliance repair. I HIGHLY RECOMMEND FRED'S APPLIANCE REPAIR for all your appliance service and repair needs, read more

I have a front load washing machine that suddenly stopped draining water. I disassembled the machine to get to the drain pump and called Fred's Appliance repair. I didn't realize that he could have done diagnostics on the machine before pulling it apart to make sure we weren't fixing a part that didn't need fixing, but I was stubborn. He was very kind about explaining this process and proceeded to replace the drain pump. The washer was giving new error messages and Fred was determined to figure out the problem. A return trip was needed and he worked the problem until he fixed it. The sad thing was, it was something I had done when I took the washer apart. He was very gracious about letting me know and I learned a very valuable lesson. Fred was very professional and knowledgeable!! He came prepared and explained exactly what he was doing. He even gave me tips on detergent and fabric softener to make my washer work better. He was up front with costs and charged a very fair price. Now THAT'S customer service! I will recommend him to all of my friends. Thank you! read more

My experience with Fred's Appliance Repair began with Helen, Fred's wife, who answered the phone and set me up with an appointment on a Sunday. Helen may be one of the nicest people I have ever spoken to on the phone. She spoke with me at length about the problem I was having with my oven and went out of her way to work around my schedule. Because she and Fred were concerned about a potential problem I could have had with my electric oven, she squeezed me in the following day even though she said Fred had a full schedule. Fred called and arrived the following day, exactly when he said he would. He was very careful about not tracking in dirt on my floors and was able to fix my problem quickly. Not only did Fred save my oven, but he also gave me some helpful tips on how to cook my Thanksgiving turkey and how to properly clean the type of oven I have. I would not hesitate to call Fred again if I ever have another problem. It's such a relief to find someone trustworthy and reliable to help me maintain my home. read more