Treats steady paying customers from out of town as if they are expendable for the usual bad…read moreservice. Only this time, it isn't the guys having to do the grunt work, they are usually fine; it is management with poorly defined policies, lack of ethics, and a boss is always right attitude that belays customer satisfaction. Not a large business. Before engaging, take a look at their main office. That will help say more than this review that I have no fun in writing as I wanted everything to work out well. Maybe it will help someone else.

The best and honest company!!! Will recommend to anyone that needs AC work done. They were punctual…read moreand explained the entire process in a normal manner. The best part was that it was the owner servicing my air conditioning. GREAT JOB

James Thomas himself responded to my Friday night after hours service call and had Mike out…read moreSaturday to fix my hvac pump. Always great customer service from this company! Highly recommend them for anyone in the Blue Ridge area of Ga.

This review is a long time coming. James Thomas takes excellent care of our systems, and I couldn't…read morebe more thankful for our technician, Scotty. He was taking care of our home long before we purchased it and clearly knows the system inside and out. My husband and I have owned a number of rental properties over the years in various states, and as a result, we have dealt with various HVAC companies, both for service and maintenance, and these guys are the best, hands down. Even though our system is old (they don't make them like they used to ), Scotty has never tried to tell us it's time to consider replacing our system or sell us silly upgrades, something other companies we have worked would have absolutely done (and have done to us in the past). They also don't call me and try to sell me additional services. James Thomas and Scotty have our business for life! Now I understand why there was a James Thomas magnet with Scotty's name written on it on our fridge when we moved here.

Our HVAC went out on a Saturday. We were to leave on Sunday to return to FL. I called 4 different…read moreHVAC contractors/repair. Wayne's was the first to call back and they were there in a matter of 2 hours. (On a Saturday) The two gentlemen showed up when they said they would and were very knowledgeable. They soon located the issue and remedied it. They were both very professional and polite. Their pricing was very fair. I would recommend them to anybody, without reservation. Good job gentlemen!

Called at 8am and left a message. Call returned within 20 minutes. Guys were out here by 1:00. All…read moreon one of the hottest days and one of their busiest. Fixed within 20 minutes at a very reasonable price. These guys are awesome. Polite, knowledgeable, and I highly recommend them. They are my new HVAC specialists from now on.

Absolutely the WORST experience I had with an AC company in many years. It is obvious that my…read moreexperience is different than the other customers of Air Pro, but my experience was horrible. I was stood up on several occasions, they refused to commit to a new date to install my brand-new ac unit and turned out to be extremely unprofessional by not responding to my phone calls or text messages. I had to start over and find another AC company during the unbearable heat in July 2022. I will NEVER recommend them to anyone for service.

I'm very happy with the new AC installation by Air Pro. I searched around getting lots of quotes…read moreand they offered the best price and service. 6 months later and I haven't had any issues. I will definitely use again.

I really can't say enough good things about Integrity Air. They have serviced my HVAC unit a couple…read moreof times now and they are the most honest people out there. Very professional, on time, fairly priced and very high work. Will absolutely use them again and will refer them to anyone who needs someone.

My house had two 25 year old Gas Furnace/AC Units with the old R-22 freon that started to wear out…read moreand required repairs every 6 months. The experienced team at Integrity Air led by Brandon suggested that we start to look at replacement options proactively and not wait for total failure in the heat of the summer. This was excellent advice. Integrity Air came over to our house and suggested that we replace our old outdated units with the more modern higher efficiency furnace/AC units and made suggestions for better installation techniques to remedy the previous installation problems. Since we planned the project in advance, we were able to schedule the installation project based on our schedule. We selected the middle grade products from Rheem which provide high efficiency ratings of 95% for the gas furnace and 16 SEER for the AC units. The pricing from Integrity Air was very fair and competitive. We feel we received excellent quality of products and services at a fair price... a great value. Thank you IntegrityAirPros.com ! Ken K.

woke up this morning to my AC broken-Cheshire was able to get out quick... He made a quick…read morediagnosis, had the part on the truck, and now it again. I am beyond pleased!

Company is no longer family owned. It was sold to two guys who have another company in Chicago…read more Guys lied to the old owner about being family oriented and customer forward. They are price gouging like crazy. Jacked prices up to 3x or more than they were with Hugh. They do not care that the locals have been loyal to Cheshire for so many years. They're changing everything from trying to turn service techs in to robots to somehow trying to create Cheshire as a brand. They try to cut corners and order cheaper parts to make more profit. Only for the parts to be wrong and it take even longer to do a repair. And then the best part is if an employee has an opinion about the way they're making changes, they're fired. Tommy is no longer a tech here. Jeremy is gone. Matt quit. I'm sure Sam is next. These guys are also operating on paper as Cheshire home services because they do not have proper certifications and licensures to operate a HVAC company. Pretty sure they're trying to create their own supply house where they will sell their own units and have people to service them. Do not trust these new owners. They're nothing but liars and they will rip you off. Parts that cost maybe $100 l- you're gonna be charged over 5 times that cost. For example- the customer who had a system still under warranty. But the new owner, Josh, decided he wanted to push a new system on this guy. Like. The unit is still under FACTORY warranty. Not even into the extended warranty yet. He's a SCAM. They're gonna run the Cheshire name into the dirt because of the scam they are running in Jasper