Purchased a large delicate item. Some pieces were damaged in transit/shipping and Freemans did the…read moreright thing and reimbursed me for the damaged pieces. Very happy with the customer service and the product.

Customer service is horrible - inconsistent, uncommunicative (both with me and within their own…read moreranks, and unprofessional). I had been excited to work with them due to their storied reputation and because they're local but no. I'll stick with Sotheby's.

Newly buying on a regular basis. The manager Tay is a true professional and an asset to the…read morecompany. I appreciate the level of support I recieved from her and Zack M. Keep up the good work it means a lot. Bruce

I've been coming to Nellis for years. I've spent tens of thousands of dollars in purchases. I live…read morean hour away so I need to make the visits count and buy heavily for a week and then pick it all up on a single visit.I tied it to jobs I had in NYC or Philadelphia so I could save on time and fuel. I would pick up the stuff believing that it had been vetted; QCd welI bc the website leads a person to believe it. However, that is absolutely NOT the case. So, I learned that EVERYTHING was hit or miss. Most times it was very pleasant. There were some a$$holes here and there barking orders of where to park and having you move your vehicle 6 inches for whatever reason, but there were a lot of people and a lot of moving parts so I just put up with it. Anyway, I realized I had to allow for more time so I could test every single thing I bought lest I be driving back an hour each way to return a faulty item, or the wrong item all together, or just eat the loss if it was not worth the time and fuel. That process added about an hour or so to my visit (+/-) . Everything I've ever purchased was previously opened and repackaged, or the old packaging was reused, albeit usually heavily taped up to a point where a razor knife is a must, not a suggestion. It's needed to get through it all because items can be so taped up there's no way to get open without a sharp blade. Hooking up an electrical inverter to your vehicle to test electrical items is also more than a suggestion. In the past, after testing everything, the return process was a breeze. I would go to the app on my phone, initiate a return, call over one of the peeps in the warehouse and they would process it. Based on the aforementioned way of going about business at Nellis, I made a pickup today. I was on my way to a job in NYC at 9:30 so scheduled the pickup for 7a and arrived at 7:05. I was told to wait. Then the items were brought out to me at about 7:25. I was feeling a bit of pressure bc I still had to get to NYC. I went through all the items and came across one single item that was not what was purchased. It was an electrical outlet. The one advertised had USB outputs on it also. I paid $12, it was worth less than $3. So I did my thing, closed up the truck, prepared to leave, and asked for a return. I was told, as time was getting tighter and tighter, that I had to now drive all the way around the building to an uncovered are and make the return. They had a tent, the patrons with returns were to stand in whatever weather was currently happening. But wait, there's more. I stopped with the one item at the tent. I was close enough to the person I was talking to to simply hand the item to her. I was the only person there. She told me I had to drive all the way down to the other end of the parking lot and come back up and park 8 feet away from where I was. Yeh, now I'm being asked to dance simply for the fun of watching me dance. I said "this is a major pain in the ass" as I could hear the clock ticking. I swiftly drove down the parking lot and made the U-turn and drove back. Then the same girl who told me to jump through that hoop stated her manager would have to process my return and she was all the way down (about 100 or 120 yards) where I made the U turn. A very heavy set woman passive aggressively slow waddled down to where I was and started giving me shit that she did not like the way I made my U-turn and that it threatened the safety of her employees (the people she manages bc certainly this person is not who sign their paychecks) who were 120 yards away from where the U-turn was made. I asked her if they were down there when I made the U-turn and she started screaming that she can do this and she can do that and I cut in and said "I don't give a fukk. Instantly everyone there started saying that they won't accept the return. I said fine, because I had to go. I had no more time for the bullshit I had been facing to get Nellis to take my money and then return what was obviously an attempt to sell me one thing and slip something of lesser value into the package. She then said that she would take the return and cancel my account. I said do what you gotta do and left. I made it to my job with 6 minutes to spare bc I had to drive like a nutjob to make up for lost time at Nellis. I can say that most of what I have purchased from Nellis is ok... maybe 55 to 60% is good, the rest is not and they are fully aware of that. That said, the hassle has become intolerable with the new return policy of getting the run around. I also do believe that there is intentional misrepresentation of what they are selling and a culture of plausible deniability trickling down from the top. I'll never know if my account is cancelled bc I do not plan to ever look for a good deal that could easily be a wasted trip from Delaware to Delran NJ (Not the easiest place to get to). Nellis does not care. It is a numbers game for them.

Be wary they sell goods w damage that is not disclosed. They told me to hire a refinisher (lol)…read moreafter I paid 1200 for the tables Not ethical people

I'm so glad to see the kaleidoscope of prior reviews which taken as a whole save me a lot of…read morenegative verbiage. Collectively, they present an entity dishonest in almost every imaginable way, sleazy to the hilt, making a business of deception, coupled with inherent meanness. Don't even think to "reserve a phone"...not as yet mentioned...a pet trick to get you on and shill the bid so quickly you'd think you were bidding on the Holy Grail...before you know it, they've shilled you to a level where you'd never dreamt to be-and of course, you've won! If it isn't a fake or reproduction, it's broken or mis-described-often both, all photographed in a manner that would have you believe every offering perfect, with the sole purpose of fleecing unwary bidders by promising something other than what it is. Diabolical! Trust me, you'd be happier going for a swim in the sewer!

get prices, easy to work with, i needed extra time to pick up and they were very helpful.read more

We had an absolutely 5 star experience with Comly. After our…read morefather passed away, the family was tasked with cleaning out the family business (soccer apparel, equipment and other sporting goods). Comly took in the merchandise, created literally hundreds of difference auction lots, and coordinated an auction that generated sales that exceeded expectations. For the family, it was a virtually seamless process. We can't thank you enough for your efforts and success with the sale of our merchandise.

We stopped here to look at antique furniture as we're currently seeking a kitchen hutch. The…read morecollection here is eclectic, but it seems to offer pieces that I took for near Eastern, far Eastern, and Mediterranean. In addition to furniture like cabinets, benches, chairs, and tables, one can find rugs, lights/lanterns, books, statues, busts, and other odds and ends. The space is quite large, and the selection varied. Kudos to the curator as one can spend quite a bit of time combing through all of the many treasures. Pieces can trend toward the more expensive side; however, deals are to be found, and while we were there, there was a 30% off sale. The staff are friendly, and my transaction is quick and efficient. While on site, I purchased several wine bottle snuggies that were styled after Chinese-style clothing. They were $3.50 each--a bargain. They'll come in handy when I take wine or other such bottles to social gatherings in the future. Overall, a great experience. Amex is accepted here.

I was so excited to visit with my girlfriends. But I just didn't enjoy anything about the store. I…read morehave shopped a fair share of high end boutiques to no-ad thrift stores, and this place is clearly a store for pretentious people who want to impress others with weird pieces. (Do they really sell those hideous masks to anyone with a real sense of style? Or to anyone at all??) I had the heebeejeebees walking around in there, and I'm not superstitious or flighty, but the place just had a very "heavy" feeling, like a weight was on my shoulders the whole time there. And don't get me started on the prices... overpriced, on purpose, IMHO, for those who think the higher the price, the more precious the item. The only thing precious is the first breath of fresh air you get when leaving this gaudily overdone made in china sham of a store.

I had an excellent time selling my coins here. Chris Maisano was efficient at checking my coins…read morequickly, explaining what affects the value, and getting me top dollar for my coin collection. I'll absolutely go back for future coin appraisal and sales!

Great information and service. Asked about their auction…read moreservices which I have used and they explained more