I have heard many things about this bank's unethical loan practices and now I have seen them for myself. Avoid this bank at all cost. Associated Bank services my mortgage loan. This year I wanted to prepay my taxes. I called their loan department to find out if they would suspend my impounds for the year if I prepaid or what I needed to do. I was advised that I would have to continue my impounds but that after the dates the mortgage installments were due they would confirm they were paid and then send me my refund for the overages. They did this after my May installment. After my Oct tax payment date I called Associated Loan services where I was told they no longer will send the overages I will have to wait until next May. That gives them my money for 18 months. This is not what they told me when I made my initial call. They can confirm that my taxes are paid. They can confirm that they have all that money in my escrow account as an overage. They originally told me they would refund after confirmation of tax payment and now they will not release my funds. read more
I tried this bank because it was a more convenient location and was recommended by a friend. Member for 14 months. This bank will try to charge you fees any opportunity they get. Go elsewhere, a credit union perhaps. I am looking for a new bank as I write this. It is a hassle changing banks. This is my 3rd bank in 25 years new in my opinion the worst! read more
Feel like it's home town bank size. Call me by my first name-always pleasant and extremely helpful in whatever banking needs I have. Loyal customer for over 15 yrs. read more
Associated Bank offers a full range of banking services & financial products and services -- Checking accounts, Savings accounts, Certificates of Deposits, Home Loans, CDs and more.
Member FDIC. Equal Housing Lender