Dr Philip Ku and office staff are awesome. Both my husband and I have been going to him since…read moremoving to Sun Lakes in 2014. He's thorough and takes time listening to concerns. Love that the lab is in house and can process his lab tests and those from my other specialists. They use Sonora Quest which is next door but always has a long waiting line! So convenient to have it done at his office and get next day results. You actually get to talk to a live person when you call. They reserve slots for same day appointments if you call just prior to opening. If full, they'll do everything they can to get you in asap. I really appreciate the care we've received at his office. He is in an office with Dr Cool- but, we have no experience with her nor do they share patients.

I have been a patient of Dr. Ku for many years. He literally saved my wife's life so five stars may…read morenot be enough. He went above and beyond in his care for her. His care for me has also been excellent. The office is managed very well. Making appointments, being able to talk to a person who works in the office (no email or patient portal or 800 number run around like other offices), every one of my appointments have been on time, no waiting around in the waiting room, staff is always pleasant and there is a lab in the office so when I need bloodwork its done on site. I highly recommend Dr Ku and his staff.

Office experience is so pleasant and caring. They took the time to answer all of our questions. The…read moreOne Medical app is exceptional for family caregivers to stay in touch.

My mother is a One Medical patient and recently moved to the area. Much to her surprise when she…read morecalled to register with the office she was told they weren't taking new patients. There are no other OM offices anywhere near her -- so they take her membership fee but can't provide service?

I am going to start by saying that this is not a doctor issue but a medical practice issue…read more I have been seeing Dr. Rogers for a couple of years now. He is probably one of the kindest, most understanding and sincere doctors I have seen in a long time. His bedside manners are fantastic, I never feel rushed and I always feel like he cares about making me feel heard. His MA is wonderful, they are always super friendly and helpful. As for Village Medical as a facility - this place needs a lot of help. Trying to communicate with a provider is difficult. You cannot call the office directly, you send a message it takes days to get a reply. You use the chat or call the help line and it takes days for you to get some type of a reply from anyone. The answer is always "we will get back to you in a week." Sometimes a week is a very long time when you have a pressing issue. There is certainly a disconnect between the patient and provider. It is all corporate and help desk. When I get feedback from my pharmacy that I need a pre-authorization, or there is a question, it takes about a week to get any type of resolution because you cannot communicate with the office directly. If it was not for the fact that I like my doctor so much I would leave this place. Finding a good doctor is very tough. I just wish this place would get it together.

Dr. Bri dismissed me and didn't explain what's wrong with my urine. You lost me as a patient. I…read morecancelled my upcoming appointment too. This is the second doctor in the VM network who dismissed me. This is not okay. Nurses are mostly awesome

Dr Reddy is ahhhhhmazing! He provided the best concierge medical service. He's kind, listens and…read moretakes time to understand what is going on with his patient. He actively, genuinely cares.This was great experience for me. Right off the bat, their admin was great. A very patient man who took the time to help me fill out the forms. He was great! Nice first impression. Dr Reddy had everything with him to treat me, shots and medication which was so convenient. Would definitely use his service again without hesitation. Yes, pricey, but worth every penny for the convenience and level of care. Sidebar- Dr Reddy mentioned some other services Desert Mobil Medical provides. It'd be handy if he had a pamphlet to leave so I could investigate further. Thank you for the 5 star service, Dr Reddy!

Wasn't difficult to make an appointment. Same-day service. Doctors are friendly and approachable,…read moregood bedside manner. Easy to talk to, without a lot of medical jargon. Overall very good experience!

dr. and his staff are so professional and pleasant. The office is very inviting. Definitely will be…read moreback.

My experience at VIA was amazing! The office is gorgeous really clean and the staff and Dr Fayad…read moreall so professional. My facial was so good I did the hydrafacial with dermabrasion and my results were incredible. I'll definitely be back for more treatments at VIA.

Nurse Bea was thorough, kind, professional and bougie Bea…read moreperformed miracles on my old and wrinkle ridden face. I'm totally happy with my appointment today. They have a great Groupon offer! I hope to return in 4-8 months.

I've been here a handful of times, and have been pleased. Overall friendly staff. I would def…read more recommend this location.

Do not go here they abondoned me no notice nothing !!!!!Took months to find another doctor, If you…read moreenjoy waiting 2-4 hours in a wating room go here....

Dr. Nguyen is up on all the newest research. She cares to make sure the patient understands the…read moretreatment plan, and she is very thorough. I had an us-guided thyroid biopsy at the clinic, and the doctor cut into her lunch hour to do the procedure rather than have me come back another day. Her assistant did the same, and it was their idea to have me do it then, not mine- but I truly appreciated it. BTW her assistant is crazy good at needle sticks, and I barely felt her draw blood. The office is clean and inviting, and the ladies at the front desk are a hoot. I have had no issues with scheduling or billing, and I would definitely recommend Dr. Nguyen to anyone in need of an endocrinologist. (This is the location at Copper Point, across from Mercy Gilbert.)