I have been a patient of Dr. Ku for many years. He literally saved my wife's life so five stars may…read morenot be enough. He went above and beyond in his care for her. His care for me has also been excellent. The office is managed very well. Making appointments, being able to talk to a person who works in the office (no email or patient portal or 800 number run around like other offices), every one of my appointments have been on time, no waiting around in the waiting room, staff is always pleasant and there is a lab in the office so when I need bloodwork its done on site. I highly recommend Dr Ku and his staff.

We have pulled my mother from this facility. Dr. Cool does not call patients back in a timely…read moremanner. I started asking around Sun Lakes about Dr. Cool and several other people said they left her office for the same reason. When you call with something urgent, they blow you off and don't assist in getting you to the right source. Maybe they need to hire more people. Just stay away if you're looking for personalized care.

Office experience is so pleasant and caring. They took the time to answer all of our questions. The…read moreOne Medical app is exceptional for family caregivers to stay in touch.

I've had numerous medical issues over the past 25 years. I've seen many doctors. This is by far the…read moreworst office I have ever been to. In a period of three years, I've had five different providers. Each time having to explain my extensive medical history. Among the many issues I have is insomnia. I've been taking a medication for ten years that worked perfectly fine. My doctor insisted on changing it. I haven't slept in two weeks. I called the office with a simple request to change my sleep medication. They refused. I'm literally dying here and they couldn't care less. I am currently being forced to supplement my ineffective medication with diphenhydramine and alcohol just to sleep. That's really healthy. Do they care, hell no. They do not listen, don't bother to research, and apparently don't care about their patients. This has been a horror show from the beginning. All I get is arguments, no discussion, no genuine care for the patient's well-being. I would NEVER recommend this shit show to anyone!!! BTW, they've been fired!!!

I am going to start by saying that this is not a doctor issue but a medical practice issue…read more I have been seeing Dr. Rogers for a couple of years now. He is probably one of the kindest, most understanding and sincere doctors I have seen in a long time. His bedside manners are fantastic, I never feel rushed and I always feel like he cares about making me feel heard. His MA is wonderful, they are always super friendly and helpful. As for Village Medical as a facility - this place needs a lot of help. Trying to communicate with a provider is difficult. You cannot call the office directly, you send a message it takes days to get a reply. You use the chat or call the help line and it takes days for you to get some type of a reply from anyone. The answer is always "we will get back to you in a week." Sometimes a week is a very long time when you have a pressing issue. There is certainly a disconnect between the patient and provider. It is all corporate and help desk. When I get feedback from my pharmacy that I need a pre-authorization, or there is a question, it takes about a week to get any type of resolution because you cannot communicate with the office directly. If it was not for the fact that I like my doctor so much I would leave this place. Finding a good doctor is very tough. I just wish this place would get it together.

Dr. Bri dismissed me and didn't explain what's wrong with my urine. You lost me as a patient. I…read morecancelled my upcoming appointment too. This is the second doctor in the VM network who dismissed me. This is not okay. Nurses are mostly awesome

Dr. Goel is so kind! I can't believe there is still a doctor that makes house calls... and you…read moreactually see the doctor! He takes his time and explains everything in plain english. You ... must... try... this!

I was seriously considering engaging with this business for peptide treatment, but I was surprised…read morehow incompetent and shady their doctors are. Peptides is an unregulated business with a massive amount of disinformation and misrepresentation out there, so it's not uncommon to request supporting documentation about the peptides the business sells. Such documentation involves questions about the source of peptides and the testing process of a particular batch that they are selling to me. Here this is the text thread with the doctor from this clinic. You judge for yourself the level of transparency they have: Me: Hello doctor, I was wondering if you can provide certificates of testing for a particular batch of Wolverine pack that you are planning to sell to me. Specifically, I'm looking for certificates for these tests. doctor: we only order from 503B Pharmacies. Please research what 503B vs 503A is. Only 503A provides COA's. 503B pharmacy medications are tested by FDA. 503B has much higher leve of testing standards. Me: Ok, that's good to know. Would you be able to tell me which 503B pharmacy you are sourcing the product from? doctor: I'm sorry, we won't be able to disclose to you which 503 B Pharmacies we have contracts with. Me: Thank you for letting me know. The lack of transparency is not necessary a dealbreaker, but still a red flag for me. Given the amount of misinformation and misrepresentation on vendors and practitioners out there, I hope you understand my level of scrutiny. If your source pharmacy is 503A, I would need testing doc on my batch. If you are sourcing from 503B, Can you at least confirm that: - your source is FDA-registered 503B and is on the FDA list https://www.fda.gov/drugs/human-drug-compounding/registered-outsourcing-facilities - whether final vials undergo sterility and endotoxin testing - whether batch-specific potency testing is available - whether peptides are manufactured in the U.S." doctor: we can 100% guarantee all of our 503B Pharmacies that we contract with are on the FDA list that you sent a link for. I think it is great for you to ask all of these questions as most of our patients do also. We are a bespoke concierge medical practice and stand by our products. Best of luck in your search for quality peptides. I'm sorry but I think dont think we are the best company for you moving forward. I have to get back to seeing all of my patients today, i have a full schedule. Best of luck, take care.

dr. and his staff are so professional and pleasant. The office is very inviting. Definitely will be…read moreback.

My experience at VIA was amazing! The office is gorgeous really clean and the staff and Dr Fayad…read moreall so professional. My facial was so good I did the hydrafacial with dermabrasion and my results were incredible. I'll definitely be back for more treatments at VIA.

Nurse Bea was thorough, kind, professional and bougie Bea…read moreperformed miracles on my old and wrinkle ridden face. I'm totally happy with my appointment today. They have a great Groupon offer! I hope to return in 4-8 months.

I've been here a handful of times, and have been pleased. Overall friendly staff. I would def…read more recommend this location.

Do not go here they abondoned me no notice nothing !!!!!Took months to find another doctor, If you…read moreenjoy waiting 2-4 hours in a wating room go here....

Dr. Nguyen is up on all the newest research. She cares to make sure the patient understands the…read moretreatment plan, and she is very thorough. I had an us-guided thyroid biopsy at the clinic, and the doctor cut into her lunch hour to do the procedure rather than have me come back another day. Her assistant did the same, and it was their idea to have me do it then, not mine- but I truly appreciated it. BTW her assistant is crazy good at needle sticks, and I barely felt her draw blood. The office is clean and inviting, and the ladies at the front desk are a hoot. I have had no issues with scheduling or billing, and I would definitely recommend Dr. Nguyen to anyone in need of an endocrinologist. (This is the location at Copper Point, across from Mercy Gilbert.)