Love this Pediatrics Doctors Office. My daughter has been going here for a year and I have nothing…read morebut great things to say. All of the Doctors and staff are super knowledgeable and very professional. I feel like my child's health is their top priority and that they really listen and take my perspective as a mom into consideration. The office is very clean and the staff are all so friendly when you walk in. They have a sick and well side for the waiting room which I like a lot. The Best part is that I have never waited for more than 10 minutes to be called in. I highly recommend this place to anyone looking for a new pediatrician. All the Doctors are great and you will feel at easy when I comes to the health of your child.

Took my child here to see Dr Jackie Schwarz for his first appointment after birth. Would not return…read moreunder any circumstances; I trust google and my own judgment significantly more than I trust this office. I brought my child in on a Tuesday for a regular visit; I also brought in a diaper due to a reddish hue in his urine; it appeared almost bloody. My husband and I expressed our concerns about this to Dr Schwarz and she brushed it off, assumingly because we're "paranoid first parents" hardly even looking at the diaper. Long story short, we ended up in th ER early Wednesday morning; our child had Hemmorhagic Disease. With blood in his urine... Our child almost died. 7 days and $127,000 later, he's a healthy baby boy. Had this doctor not brushed off our concerns maybe we could have skipped the ER visit; or at least the near death aspect of the visit.

AWFUL!!!!!! If I could give a 0 star I would. After going there (myself as a child) and bringing my…read more13yo son and 2 yo son to north Arlington; I had moved homes therefore did not receive bills via mail. After calling for an appointment, I was told my account was on hold. I got transferred to billing and paid a $400 bill "in order to schedule an appointment" after paying and being transferred back to scheduling, I was told that my children needed to be approved to be seen by the practice again. After going there and recommending them for MANY years and to MANY friends and family, I was told VIA VOICEMAIL that I am no longer allowed at this practice with my children. When calling for records to be released to see another ped, they refuse to answer phones and put you on hold for a long amount of time RUN FAR FROM THIS PRACTICE!!!!!!!!

- Front desk staff have always been friendly, kind and welcoming…read more - Katie, the lactation specialist, is phenomenal. Extremely professional, knowledgeable, with the sweetest down to earth personality. Been seeing her for 3 years with multiple kids and her kindness and fantastic service each appointment has kept me coming back-- highly recommend for your lactation needs! - Dr Dobkins in particular is fantastic. A wealth of knowledge and experience. Never feel rushed and answers questions well, without any judgement. - Have always had fantastic and prompt response when needed after hours service with an on call doctor. - when needed same day appointment for emergencies, have never been refused and given same day appointment every time for the past 3 years. Would overall recommend NAP.

I would not recommend the practice to ANYONE. The practice is run like a business and does not…read moretake into considering the health and needs of its patients. Lake Shore pediatrics abruptly dropped all 5 kids from the practice due to my hesitation to give my oldest daughter a vaccine. They cancelled my other 4 kids well visits and said we could only return for 30 days for sick visits. My kids have some complex medical needs and they left them without any care. I am beyond frustrated. We liked their doctor (Rilina Ghosh) but the practice is run poorly.

We've been patients at this pediatric office for 13 years and have trusted them with our daughter's…read morecare throughout her childhood. Unfortunately, our recent experience left us extremely disappointed. I called ahead to let the office know we were running a few minutes late as a courtesy. When we arrived--within what I understood to be the standard 15-minute grace period--we were told they would not be seeing us. I asked if they could make an exception, given our long-standing relationship and the fact that we did call ahead, but was told very firmly, "We only see patients who arrive on time." What was most surprising was how unprofessional the interaction felt. The receptionist told us we could sit in the lobby, but there was no guarantee when or if they'd be able to fit us in. She also stated that the decision came directly from the head doctor of the practice which was especially disappointing after over a decade of care. We understand that schedules are tight and policies are necessary, but there was no flexibility, compassion, or consideration shown--not even a reasonable explanation that we called ahead of time. It's unfortunate to be treated this way after so many years, and we're now re-evaluating whether this is the kind of practice we want to continue trusting with our child's healthcare.

We have been patients at Sander's Court Pediatrics for the past four years and have entrusted them…read morewith the care of both of our children. Because of that, we were especially disappointed by the way we were treated. We recently received a call informing us that our insurance was no longer accepted, even though we are in the middle of the year. To better understand the situation, we did a three-way call with BlueCross Blue Shield and a representative from Sander's. Unfortunately, the Sander's representative, Jennifer, was extremely rude throughout the conversation - not only to us, but also to the BlueCross representative. She repeatedly interrupted us while we were trying to ask questions and, numerous times during the call, announced that she was "leaving the call" even though we were still trying to understand what was happening and had unanswered questions. It felt like she was more interested in ending the conversation than helping us. To make matters even more unprofessional, she answered another phone call while she was still on the line with us. We could hear her entire conversation, making it obvious that she was no longer listening to us or focused on resolving our concerns. We were honestly shocked by how dismissive and unprofessional the entire interaction was. We completely understand that insurance contracts and coverage can change. What is not acceptable is treating patients with disrespect when they are simply trying to understand their options for their children. Families deserve to be treated with professionalism and respect, and unfortunately that was completely lacking in our experience. Based on this experience, we would absolutely not recommend Sander's Court Pediatrics to any family looking for a pediatric practice that values its patients.

I can't say good enough things about our experiences at Sanders Court with their doctors and office…read morestaff. We have been going there for 5 years now with my 3 girls (10, 8, & 5) and we are so happy with our care. The girls see Dr Breen regularly and she has gone above and beyond to help me deal with lots of surprising medical issues my children have had in the past 5 years. She took the time to talk with me and help guide me when some of my older daughters' specialists didn't agree on the route of care. And she is so knowledgeable, when I am in with one of my girls if I need to ask about the others, she remembers everything and can easily keep up with me when I am switching from kid to kid, which is very impressive. When we go in for sick visits, all of the doctors are very helpful and easy to work with! They always listen and have also helped from the sick visits with recommendations for my kids overall care. We also have an HMO so I work very closely with Jennifer, the referral coordinator, who is beyond amazing! She responds quickly and is always very helpful. With my 3 kids at some points, we were seeing up to 10 specialists, and Jennifer got me the referrals I needed quickly and has also gone above and beyond just being an amazing supportive person to work with and helping a mom navigate all these appts, tests, procedures, etc that her kids have needed!

1 year ago) Horrible! I tried giving this place too many chances. I called to make an appointment…read morefor my son's physical and explained that I needed the school physical form for my son otherwise he wouldn't be able to go to school. I get there my son gets checked but I didn't get the form when I asked for it I got told I had to wait 3-5 buisness days to get the form. Receptionist Wth?! Are you going to retype the form and write the form in hand Wth! So now my son will be missing school for a week thanks for the inconvenience! I'm definitely switching pediatricians. Took my other son not long ago for a diagnosis "empitigo" and the "Dr"/ "pediatrician" said it was just a scab. Had to take my son to urgent care cause it got worse urgent care actually treated it like should've! Dr. CHARO is literally the only legit nicest doctor! Everyone else is horrible. I have blue cross blue shield PPO insurance I'm not asking for a favor I'm asking for you to do your job get me my form the same day I made the appointment for. I've never gotten a physical form 3-5 days later in any other pediatricians office. UNPROFESSIONAL!!! (UPDATE!) finally pulling my kids out of this practice. I gave it another chance but this time I called to make an appointment they couldn't see my 3 kids for immunizations because my account was locked due to front desk not doing their job like taking in copays or even so updating their software since "they can't see when someone has copay" yet they have money to remodel and add more office space. Donna or Sherryl whatever her name is specifically said that if I knew I had to pay copay and I pay at other doctors I should've told front desk and had paid with them as well. They accumulated copayments up $500 & blamed it on me and wouldn't see my kids until I pay that. She obviously couldn't even apologize or take fault she kept blaming me. Manager needs to update the software or train front desk correctly I asked for my kids medical records and said she "no you have to pay the balance first" I have a child with ADHD and need records for treatment but still she said they had rights to withhold my kids medical records. I did what I'm suppose to after calling my attorney I printed out release of medical record form filled it in went in to turned it in and now I shall see if they have the right or not. Office has 30 days otherwise they will hear from my attorney. PLEASE STAY AWAY FROM THIS TERRIBLE PRACTICE OUR CHILDREN DESERVE DOCTORS THAT ACTUALLY CARE. All they do is pile fees and bills and they always have to be right.

We are so grateful to the doctors at Pediatric Solutions for taking such excellent care of our kids…read moreand for helping provide education to us to support them as they grow. We love Dr. Baker, Dr. Charo, and Dr. Lee-Holmes have become like members of our family over the years. (The kids especially love that Dr. Charo has nicknames for them and that he does a cool Darth Vader impression.) We love that they take the time to get to know them as people and to understand their unique health challenges as dancers and athletes. We highly recommend this practice!

My daughter was refused medical services because she has two insurance: Blue Cross Blue Shield and…read moreMedicaid

Typical bullying pediatrician's office. Repeated visits for the same issue with no resolution or…read morevaluable advice. Discriminatory and pressure you to do things you've already said you aren't comfortable with (giving a 2 year old mirilax daily for the rest of their life). They make you feel bad and pressure you to get the flu shot every year even though I know how worthless it is and refuse. Their attitude is basically an elitist know it all practice that it's their way or the highway.

Staff was very nice and professional. I had the pleasure of meeting with Gabby, who made me feel at…read moreease, and was very easy to talk to. I appreciated the great service and level of comfort I felt. Would definitely come back if I need additional services.

Arrived about 8:45 am, no one else here. Polite receptionist checked me in then had me register via…read morephone, which I personally do not like. After completing it at 8:52 am, I saw my spot in line: #5, estimated visit time 10:06 am. One hour, fourteen minutes of waiting in an empty waiting room. They do have a screen showing your place in line and the online app gives you this, too. Receptionist was excellent. Nurse was good except she did some tests that seemed completely unrelated to Dr Rod had excellent interpersonal skills/bedside manner. I actually got seen 22 minutes earlier than the original projection. I drove a mile past NCH immediate care to get here because of its bad reviews and I am so glad I drove the extra mile! Exam rooms are very clean, look new too. Plenty of space and extra seats for parents that bring kids.

Drs, nurses staff are great. Compassionate. Patient. Front desk staff needs some retraining. We…read morebrace ourselves, each time, wondering what we are walking into. Today, it was, "walk in or appointment?" Gruff voice. Some huffing. Excuse me? Pretty sure we start with a hello. I'm sure the job isn't easy, but I'd rather not be here either. I'm not allowed to act that way. Someone from the back walked to the front and greeted us. Thank you. Another appt my adult daughter took my 17 year old and explained I /mom was 2 minutes behind due to traffic. I could be phoned. Front office Staff was not kind to them. . Changed tune when I walked in. Plenty of nice people out there who can be hired . Not sure why this staff gets away with it.

So my toddler has picked up a stomach bug recently m. My parents (who care for him) said he had to…read morego to a hospital to see if there was anything that could be done for him. I called his regular pediatrician and they were full. The office referred to this pediatric urgent care. I was able to bring Adam in right away. I didn't have an appointment but I could bring him in right away. I was helped immediately and all the staff there was efficient. I wasn't expecting much but this place was very helpful!