They body shame and instill unhealthy weight objectives in their young patients. They fret over…read moreweight and scare kids that have healthy weight into fearing they are too fat. Avoid these weight fascists like the plague! They will give your kids eating disorders!!!

I just made one simple call to ask a question. The receptionist had an unkind tone as she responded…read moreand hung up even though I requested to ask a follow up question. Very unfortunate.

I am extremely disappointed with how this office handled an already stressful situation for our…read morefamily. My son is having surgery, and about two weeks ago the office agreed to complete paperwork required for me to use a caregiver leave benefit through my employer so I could care for him during his recovery. The office was aware of the upcoming procedure and had plenty of notice. During my son's pre-op visit, I specifically asked Dr. Donovan-Hunt about the paperwork. She seemed concerned that she was not the pediatrician officially listed on his chart, even though she has seen my son on multiple occasions, but she assured me that Dr. Glikesberg, who is listed as his pediatrician, would complete the forms when he returned. Now, the day before my son's surgery, I received a call from the front desk questioning who had determined that I needed time off to care for my son and telling me that I did not need this time. I found it incredibly inappropriate and upsetting to have office staff questioning my need or desire to use a legitimate benefit provided by my employer. Whether I choose to use an available caregiver benefit to be present for my child after surgery should not be dismissed in this manner. I was then told that Dr. Glikesberg would not complete the paperwork because he was not the physician who performed the pre-op visit -- despite what I had previously been told. If the office was unwilling or unable to complete these forms, that should have been communicated to me when they received them two weeks ago, not the day before surgery when our family is already nervous and stressed. What disappointed me most was the lack of compassion and empathy in how the situation was handled. There was no acknowledgment of how difficult it is for a parent preparing for their child's surgery or of the unnecessary stress caused by waiting until the last minute to tell us this. Thankfully, my son's surgeon has agreed to complete the paperwork, so the issue will ultimately be resolved. However, this experience has completely changed how I feel about this pediatric practice. As a healthcare provider myself who also takes care of patients and families, I understand that offices have policies and physicians have limits on what they are comfortable certifying. What I cannot understand is the lack of communication, empathy, and professionalism in how this was handled. I am very disappointed and would encourage parents to consider a pediatric practice where they feel their concerns and their child's needs will be treated with compassion, especially during something as stressful as surgery. Update: I received a call today from the practice manager, Valerie. She personally reached out to ask about my experience and apologized for how the situation had been handled. I was genuinely impressed by how seriously she took my concerns. She was grateful for the feedback, and it was apparent that her call was not simply to apologize, but to truly understand where the process had gone wrong and how their procedures and communication could be improved going forward. I greatly appreciate both Dr. Gliksburg and Valerie reaching out personally. Their responses made a significant difference in how I feel about the situation and showed me that the practice does take patient and family concerns seriously. I know that mistakes and communication breakdowns can happen. What matters greatly is how an organization responds when concerns are brought to its attention. I was very disappointed by the original experience, but I am equally appreciative of how seriously the practice took my feedback afterward and the effort they made to address it.

A wonderful practice! The practice has been around for decades, and has a solid reputation and…read moreloyal customer base. All the doctors place care of the patient first, and at any given time one of them can be reached 24/7 by office visit, phone, or special appointment. New parents are their specialty, and as father of 3 children who are patients of the wonderful doctors I can personally attest to all of the above!

This is one of the best doctors offices I've ever been to I have to bring 2 kids and I love how…read morenice everyone is they make it so easy for me and it's quick so I definitely recommend this place never going anywhere else!!!

We've been going there for 3 years and we love the doctors so much! The ladies at the front aren't…read moresuper nice but the doctors are phenomenal! Very caring and you can tell they love the children. We highly recommend Dr. Andy and Dr. Kornfield.

We have been patients at Sander's Court Pediatrics for the past four years and have entrusted them…read morewith the care of both of our children. Because of that, we were especially disappointed by the way we were treated. We recently received a call informing us that our insurance was no longer accepted, even though we are in the middle of the year. To better understand the situation, we did a three-way call with BlueCross Blue Shield and a representative from Sander's. Unfortunately, the Sander's representative, Jennifer, was extremely rude throughout the conversation - not only to us, but also to the BlueCross representative. She repeatedly interrupted us while we were trying to ask questions and, numerous times during the call, announced that she was "leaving the call" even though we were still trying to understand what was happening and had unanswered questions. It felt like she was more interested in ending the conversation than helping us. To make matters even more unprofessional, she answered another phone call while she was still on the line with us. We could hear her entire conversation, making it obvious that she was no longer listening to us or focused on resolving our concerns. We were honestly shocked by how dismissive and unprofessional the entire interaction was. We completely understand that insurance contracts and coverage can change. What is not acceptable is treating patients with disrespect when they are simply trying to understand their options for their children. Families deserve to be treated with professionalism and respect, and unfortunately that was completely lacking in our experience. Based on this experience, we would absolutely not recommend Sander's Court Pediatrics to any family looking for a pediatric practice that values its patients.

I can't say good enough things about our experiences at Sanders Court with their doctors and office…read morestaff. We have been going there for 5 years now with my 3 girls (10, 8, & 5) and we are so happy with our care. The girls see Dr Breen regularly and she has gone above and beyond to help me deal with lots of surprising medical issues my children have had in the past 5 years. She took the time to talk with me and help guide me when some of my older daughters' specialists didn't agree on the route of care. And she is so knowledgeable, when I am in with one of my girls if I need to ask about the others, she remembers everything and can easily keep up with me when I am switching from kid to kid, which is very impressive. When we go in for sick visits, all of the doctors are very helpful and easy to work with! They always listen and have also helped from the sick visits with recommendations for my kids overall care. We also have an HMO so I work very closely with Jennifer, the referral coordinator, who is beyond amazing! She responds quickly and is always very helpful. With my 3 kids at some points, we were seeing up to 10 specialists, and Jennifer got me the referrals I needed quickly and has also gone above and beyond just being an amazing supportive person to work with and helping a mom navigate all these appts, tests, procedures, etc that her kids have needed!

Love this Pediatrics Doctors Office. My daughter has been going here for a year and I have nothing…read morebut great things to say. All of the Doctors and staff are super knowledgeable and very professional. I feel like my child's health is their top priority and that they really listen and take my perspective as a mom into consideration. The office is very clean and the staff are all so friendly when you walk in. They have a sick and well side for the waiting room which I like a lot. The Best part is that I have never waited for more than 10 minutes to be called in. I highly recommend this place to anyone looking for a new pediatrician. All the Doctors are great and you will feel at easy when I comes to the health of your child.

Took my child here to see Dr Jackie Schwarz for his first appointment after birth. Would not return…read moreunder any circumstances; I trust google and my own judgment significantly more than I trust this office. I brought my child in on a Tuesday for a regular visit; I also brought in a diaper due to a reddish hue in his urine; it appeared almost bloody. My husband and I expressed our concerns about this to Dr Schwarz and she brushed it off, assumingly because we're "paranoid first parents" hardly even looking at the diaper. Long story short, we ended up in th ER early Wednesday morning; our child had Hemmorhagic Disease. With blood in his urine... Our child almost died. 7 days and $127,000 later, he's a healthy baby boy. Had this doctor not brushed off our concerns maybe we could have skipped the ER visit; or at least the near death aspect of the visit.

Great doctor, especially if you are looking for a pediatrician with a more relaxed style. He's also…read morea father of 5, so he has personal experience with children. Excellent.

From the owner: Pediatrician in Linocolnshireread more

1 year ago) Horrible! I tried giving this place too many chances. I called to make an appointment…read morefor my son's physical and explained that I needed the school physical form for my son otherwise he wouldn't be able to go to school. I get there my son gets checked but I didn't get the form when I asked for it I got told I had to wait 3-5 buisness days to get the form. Receptionist Wth?! Are you going to retype the form and write the form in hand Wth! So now my son will be missing school for a week thanks for the inconvenience! I'm definitely switching pediatricians. Took my other son not long ago for a diagnosis "empitigo" and the "Dr"/ "pediatrician" said it was just a scab. Had to take my son to urgent care cause it got worse urgent care actually treated it like should've! Dr. CHARO is literally the only legit nicest doctor! Everyone else is horrible. I have blue cross blue shield PPO insurance I'm not asking for a favor I'm asking for you to do your job get me my form the same day I made the appointment for. I've never gotten a physical form 3-5 days later in any other pediatricians office. UNPROFESSIONAL!!! (UPDATE!) finally pulling my kids out of this practice. I gave it another chance but this time I called to make an appointment they couldn't see my 3 kids for immunizations because my account was locked due to front desk not doing their job like taking in copays or even so updating their software since "they can't see when someone has copay" yet they have money to remodel and add more office space. Donna or Sherryl whatever her name is specifically said that if I knew I had to pay copay and I pay at other doctors I should've told front desk and had paid with them as well. They accumulated copayments up $500 & blamed it on me and wouldn't see my kids until I pay that. She obviously couldn't even apologize or take fault she kept blaming me. Manager needs to update the software or train front desk correctly I asked for my kids medical records and said she "no you have to pay the balance first" I have a child with ADHD and need records for treatment but still she said they had rights to withhold my kids medical records. I did what I'm suppose to after calling my attorney I printed out release of medical record form filled it in went in to turned it in and now I shall see if they have the right or not. Office has 30 days otherwise they will hear from my attorney. PLEASE STAY AWAY FROM THIS TERRIBLE PRACTICE OUR CHILDREN DESERVE DOCTORS THAT ACTUALLY CARE. All they do is pile fees and bills and they always have to be right.

We are so grateful to the doctors at Pediatric Solutions for taking such excellent care of our kids…read moreand for helping provide education to us to support them as they grow. We love Dr. Baker, Dr. Charo, and Dr. Lee-Holmes have become like members of our family over the years. (The kids especially love that Dr. Charo has nicknames for them and that he does a cool Darth Vader impression.) We love that they take the time to get to know them as people and to understand their unique health challenges as dancers and athletes. We highly recommend this practice!

Dr Friedman is just another pretentious doctor with no regard for other people's time, but his time…read moreironically is very valuable. After being rescheduled because of this doctors valuable needs to reschedule on a whim, we were sent away for being one minute late over their ten minute buffer. We even had a call with the office who knew our timing. So to be sent away when an expectation was set is pretty gross. I cannot begin to count how many times my time hadn't mattered for doctors and just another example of entitlement. No regard for my work schedule or time. If you don't mind an egotistical man, Friedmans the one for you.

My daughter had a sick visit with Dr. Ward. We liked her so much I scheduled our yearly…read moreappointments with her. Unfortunately I received a call yesterday from the office manager saying we wouldn't be a good fit for the office and need to cancel my appointment due to not receiving a flu shot and HPV at 11years old. I spoke with 2 different women, I'm not sure which one was ruder! I think I dodged a bullet here!

AWFUL!!!!!! If I could give a 0 star I would. After going there (myself as a child) and bringing my…read more13yo son and 2 yo son to north Arlington; I had moved homes therefore did not receive bills via mail. After calling for an appointment, I was told my account was on hold. I got transferred to billing and paid a $400 bill "in order to schedule an appointment" after paying and being transferred back to scheduling, I was told that my children needed to be approved to be seen by the practice again. After going there and recommending them for MANY years and to MANY friends and family, I was told VIA VOICEMAIL that I am no longer allowed at this practice with my children. When calling for records to be released to see another ped, they refuse to answer phones and put you on hold for a long amount of time RUN FAR FROM THIS PRACTICE!!!!!!!!

- Front desk staff have always been friendly, kind and welcoming…read more - Katie, the lactation specialist, is phenomenal. Extremely professional, knowledgeable, with the sweetest down to earth personality. Been seeing her for 3 years with multiple kids and her kindness and fantastic service each appointment has kept me coming back-- highly recommend for your lactation needs! - Dr Dobkins in particular is fantastic. A wealth of knowledge and experience. Never feel rushed and answers questions well, without any judgement. - Have always had fantastic and prompt response when needed after hours service with an on call doctor. - when needed same day appointment for emergencies, have never been refused and given same day appointment every time for the past 3 years. Would overall recommend NAP.

The doctors here are great. We see Dr Breen and love her. She's a great doctor but is also a mom…read more She's very understanding of the ups and downs of life with little ones and always has great suggestions and is very easy to talk to. Any other Dr I've seen for sick visits have been great as well- friendly, explain everything throughly, well-informed. Nurses are great too. Definitely feel confident that my kids are in good hands with this practice, much more so than my previous pediatrician group. I do however understand some of the complaints about the receptionist and that's why I took off a star. There is one in particular (I'm not sure of her name) who can be very abrupt/always seems annoyed that you're calling. Others I've spoken to lately have been fine though. I love the doctors/nurses here so much I can deal with a little abruptness over the phone.

I was extremely disappointed with the professionalism and communication from the office staff. The…read moresecretary repeatedly interrupted me and placed me on hold with music before I was able to explain why I was calling. The lack of communication and the way my calls were handled made the process unnecessarily frustrating. Patients should be treated with courtesy and professionalism, particularly when they are calling a medical office for care. I hope the office addresses this issue and improves the way calls and patient communication are handled moving forward.