Excellent service. Knowledgeable, kind, and extremely fair. Great service. My family and I would…read morehighly recommend them. They are thorough and give you prices once they inspect your vehicle.

The team were super friendly and helpful with getting my car back up and running. It only took…read moreabout 2 days, so I appreciate Ernesto and Alfredo Jr. for working on my car and being very detailed with what was wrong and explaining it to me. It was well worth the cost, and they were reasonable with the labor and service fees.

Excellent customer service, price, very knowledgeable and were able to resolve the sensor problem…read more It was a 45 min drive but totally worth the effort. They have my trust and business. Thanks

I started going here after some terrible experiences with my mechanic of several years, and E1 has…read moreconsistently been great to work with. I decided to give them a shot after such an incredible experience getting my windows tinted at their other shop. I am car illiterate and they're super patient with me. They've caught and thoroughly explained improper past fixes and what kinds of issues I have. They are proactive in communication, are friendly, and the ability to get an uber ride to and from the shop on their dime is incredible. They've also given me a loaner to use when they've had my car for extended periods. My last shop (European Service Center ) felt like I was picking up a part time job just to get any communication and my car would sometimes be there days on end without getting worked on. I feel like E1 is super respectful of my time, cares about my business, is very professional, and keeps me informed without me asking- it's so refreshing and appreciated. They are not the cheapest but also not wildly expensive either; their pricing is on par with my last shop and things are actually done right. I recognize that things don't always go perfectly and care a lot about how a company reacts to makes things right. I had a slight issue with my struts repair after about 9 months after the fix and they stood behind their work no problem and fixed it promptly (they have a 3 year warranty on work done). Just a great business.

Had to replace RAV4 tail light. Fantastic service and best pricing. Done quickly while waiting…read more Very responsive, polite and easy to to work with.

Wrote a review on google 6 months ago, it mysteriously disappeared.. before that noticed another…read morecommenter write a negative review, theirs also "disappeared". Which makes me think this establishment can manipulate metrics to only show the positive reviews which is unscrupulous. Honestly, am amazed at all of their glowing reviews which places me as the exception.. Pls see pics of their work & zoom in. Back in 11/2024 my vehicle was parked in the parking lot by valet to which the very same valet driver while moving another customer's vehicle, hit mine in the process.. Due to the "raving reviews" I opted to take my vehicle here for body work.. Big mistake. Can't discredit their courtesy at first glance nor their congeniality.. However, when it came to picking up my vehicle & scanning it thoroughly this is where I uncovered deceit. First off, was never provided any updates or feedback leading up to me picking up my vehicle. Radio silence. I was the one reaching out inquiring about the status. If you as the reps of this establishment respond back to my post & lie & say you kept me posted throughout the duration, that's a lie. I had to establish the contact. Upon picking up my vehicle in 1/2025, forgot the guy's name, however he's the older gentlemen, he informed me my vehicle is outside & hands me over my keys. Thought that was mad odd so I said "hey, can you come out with me so we can view the work repaired together". He obliged. Note, weather was dreary & wet the day of pick up. As I'm looking around to observe if there are any discrepancies, saw them & pointed them out to the gentleman. One of which was a black scrape mark embedded in the bumper area. So, I asked if this is a "new" bumper why is there a noticeable mark? He gave me a lame response, "well , it must of got there when the tech was placing the bumper on, he may have scratched it" ok, fine.. As a result, he did return my vehicle back to the tech to "touch up" that blemish. After the touch up, it was still noticeable plus a part of the bumper was not completely pushed in so they tried to manage but failed to push it in completely. Once I arrived home, the sun was now beaming to which allowed me to perform another scan of my vehicle. It was there I discovered other issues. In their defense, they did since I was under warranty , attempted to warranty their work by remediating the flaws including me pointing out glued up sides in the crevices of the bumper. To which Azim said, "oh, that's just paint that bled over" . Any who, my vehicle was kept with them for another 2 weeks I believe. During that time, they did provide a loaner. When I picked up my vehicle, noticed papers where I store in the sun visor, rummaged through & placed on the passenger seat. The back seat area (I have leather seats) looked as if it was walked on as I saw muddy foot prints. Rude! Their aesthetic is grimy & unprofessional. Gaps still in the crevices of the bumper & fender plus the gaps between the bumper & headlight & hood, all optics. Fast forward to Feb 2025, I emailed them to showcase an image I took displaying ripples in the paint foundation. They ignored me so I sent a follow up email in March 2025 (still was ignored) informing them of that rippled paint issue as well as a bumper that is not pushed in & keeps sticking out! I contacted the 3rd party insurance that paid for the repair & that's when this establishment tried to contact me. At that point, I ignored them since I did not trust them to fix their mistakes. I instead, went to another body shop the 3rd party insurance approved. I was furious! Couldn't believe this happened to me especially since they've worked on luxury vehicles & had great results. The body shop that performed my post repairs, relayed when you lift the hood up, screws were missing, there was a huge gap between the hood & bumper. After removing the bumper, they stated the bumper was all glued up! Said , it looked like it was glued together to the Azim person & he dismissed my remarks. The hood needs a paint correction as my vehicle is not the same. I am fortunate, during my post repairs from another body shop, there are no longer gaps & glued up parts. Forgot to add, one of their employees stole my spray air freshener..

I can't thank this team enough! Reliable and friendly service. Staff is knowledgeable and beyond…read morehelpful! Thank you Kai for saving me today! Customer for life!

We have been taking our cars to heather and her team for decades and they are the absolute best at…read morewhat they do! They are knowledgeable about cars and they don't try to rope you into unnecessary repairs they don't price gouge and they talk to you like an equal JJ is kind and honest about the time needed to repair your vehicle and he is a great hang! The new location is great free snacks and drinks and wonderful conversation I highly recommend Heights Expert Automotive to anyone looking for a kind and honest mechanic

We have never hesitated taking our cars to Kindall. Nick & Billy are friendly, professional,…read morereasonable, honest and always repair our vehicles! we have recommended them to others who have had the same experience. Waiting area is neat & clean with coffee & water always available.

I have taken my car to Kindall since I moved to the Heights years ago. They are honest and…read moreefficient and a great group of people. It's rare to find places you can trust with your car these days!

I needed a new alternator. It was repaired by the next day with no annoying hard sell to do…read moreadditional work.

I unexpectedly walked in Master Car Care today because I heard a rattling noise in my vehicle. Gary…read morewas incredibly kind and helpful. He examined my vehicle promptly, found the issue and immediately repaired the bolts that needed tightening. Much to my surprise, he did not charge me since it was so minor. But to me this was a major act of professionalism and thoughtfulness. I live in the neighborhood and will most certainly return the next time I need a repair. I am blown away by the incredible professionalism.

Wow! Just wow. 10/10!!! I have a BMW and damaged my L side…read moremirror. I took it to the dealership and they quoted me $2500 for parts and labor. I didn't need all the parts they were trying to sell me, but they stated that I can't buy parts separately, and there was no way to put the mirror back together without replacing the entire thing. I took my car to Metropolitan collision services, and Jason helped me. Within 10 minutes, my side mirror was put back together and functional.... For free. This place is phenomenal. They have earned a customer for life! Definitely bring your business here.

I've taken both my wife's Mercedes SUV (after a tree fell on it) and my daughter's Audi SUV (after…read morea weather related collision) into Metropolitan. They do incredible work and take pride in it. While the wait times can be long (they are popular and supply chain issues have been impacting everyone), they work very hard to get it done and guarantee the quality of their work. It's well worth bringing your car into them. I can't recommend them enough.

Great service at Bayon and will be back next time I need service. I needed both new tail lights…read moreinstalled. Bruno was kind and friendly to work with. I think it was a good value. The job was complete in three hours. Looks like new again. Call Bruno if you need someone you can trust.

Bruno and his guys have worked on a few of my cars. My grandmother introduced me to the shop in the…read more90s. Took my Grand Cherokee for the brakes, oil change and a check engine evap system problem. The brakes and oil were done on day one. They got the evap system fixed quickly and for a reasonable price. I have heard nightmare stories about the evap on Jeeps. Check engine goes away and the car got inspected. Great work!