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    Assured Heating And Cooling

    5.0 (4 reviews)
    Closed 8:00 am - 4:30 pm

    Services - Assured Heating And Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Recommended Reviews - Assured Heating And Cooling

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    8 months ago

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    3 years ago

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    5 years ago

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    Academy Air Heating, Cooling, Plumbing and Electric - Academy Air Heating, Cooling, Plumbing and Electric van outside

    Academy Air Heating, Cooling, Plumbing and Electric

    (118 reviews)

    I recently used Academy Air for a water heater replacement and overall had a very positive…read moreexperience with their team. I only gave three stars because of pricing. The technician who initially came out to provide the bid, Tristin, was very kind and knowledgeable. He took the time to walk me through the issues with my existing water heater and clearly explained the options. I appreciated that they were able to schedule the installation quickly--within just two days--which was very helpful given the situation. There was a small scheduling hiccup, but it was resolved quickly and professionally. Joe Raney and Julian handled the installation. Joe was exceptional and really stood out in terms of customer service. He carefully walked me through the entire install process and took time to explain water heater care, maintenance tips, and the do's and don'ts moving forward. He was extremely patient and thorough, and I never felt rushed. Julian was also very kind and professional during the installation. Overall, I'm satisfied with the work and very appreciative of the professionalism from everyone I interacted with. The only drawback for me was the pricing. Because I needed the work done quickly (only available for the following 3 business days), I went ahead and signed the bid which was a little over $3600 for a standard 40 gal gas water heater, expansion tank, repiping of cold/hot lines, permit, install, and disposal. Afterward, when I had time to look into other quotes, I found that other reputable contractors were coming in much lower via phone - one almost half. The $400 fee to pull what is essentially a $50 permit felt particularly high, especially since competitors I spoke with charge closer to $150-$250 for that service. I was also interested in potentially enrolling in the maintenance program for HVAC and the water heater, but I'm hesitant because if an issue is found during maintenance, the repair pricing will not be competitive. That said, the technicians themselves--especially Joe--provided excellent service, and I truly appreciated their professionalism, patience, and willingness to educate me during the process. The technicians don't determine pricing so this in is no way a reflection of their service.

    Not normally one to call a repairman, but this was for a family member that needed assistance. Made…read morethe call and a service tech was out by mid afternoon. The tech Nick, was efficient and informative as to what was happening with the furnace. Nick showed us videos and photos of the items needing repair and the price to perform the repairs. After a discussion a decision was made to install a whole new HVAC system. The next day measurements were taken and the install was scheduled for the next day. On install day, Dylan and Billy arrived at promised time. Quick to get started and the old system was out and the whole new system installed and up and running in less than 6 hours. Fantastic install service as well as the tech who offered honest options. Academy Air did a great job!

    Faszold Heating & Cooling - O'Fallon location

    Faszold Heating & Cooling

    (29 reviews)

    We have used Classic Aire for almost nine years and have had service calls and twice-yearly checks…read moreover the years. A new HVAC system was installed in our home in late March this year and everything was done professionally and neatly with no messes left for us to clean up. The system worked great until the incredibly damp and cool spring when the AC was having real trouble dealing with the humidity in the house. But Faszold--and its mother ship, Classic Aire Care--kept sending out a couple of stellar technicians to check and adjust the system until they got it right. And this was warranty work--we did not pay for anything as they tweaked settings and made the system work in our home. Anthony and Steve are true problem solvers as they continued to address individual parts like the thermostat and fans and they finally got it all worked out so that the system is able to keep our house below 50% humidity. It was a frustrating time but the company has been responsive and supportive. Mike Faszold was also amazing and continually answered my calls and texts during both pre-sale and after install time. This company stands behind its installs and comes through on its promise of good customer service. Check around but believe what they tell you.

    Called this morning and they were able to fit me in today for a service call. Their technician…read morediagnosed the problem as being a bad circuit breaker and not a furnace issue at all. I appreciated the honesty! He had to leave to get a new circuit breaker and came right back to replace it. I'm happy with the service - prompt and courteous - but I am not thrilled with the high cost. The service call was $89 and a new circuit breaker should cost only $20-$30. I was charged $331.50 total, which I've been told by neighbors is very, very high for such a simple fix...Oh well. At least my furnace turns on now.

    Airmerica Heating Cooling

    Airmerica Heating Cooling

    (16 reviews)

    Highly recommend. A+++ I came home Friday evening to an…read moreissue with our AC unit that was not properly cooling our home. I contacted Brandon at Airmerica and he graciously came to our home within an hour of contacting him. He assessed our unit quickly and professionally (bad capacitor and a bad wire) and promptly had our unit back up and running within a short time. I was impressed by his knowledge of AC systems, his honesty, and willingness to educate me through each step of the repair process. He also thoroughly checked the unit inside and gave recommendations to keep it running efficiently. The price was reasonable and there was no after-hours diagnostic fee that most companies charge. I highly recommend Brandon and will use his services in the future, as well as refer him to family and friends.

    I started a yelp project and requested several quotes. One was from this business…read more Communication was great however they wanted to come to my home without me there texted to leave door unlocked or a key for them and they would send me an invoice. I was not given a price and I have never met this person. When I declined services due to these things I received "You want me to drive 45 mins spend 1-2 hrs testing the systems for free?" Brandon kept going on and on being demeaning, disrespectful and unprofessional. I was very hostile. I explained further I am not interested due to the cost as I would like to get several quotes and several I have spoken to do not charge a fee. To improve I think this company should meet with homeowners first not try to gain access to their home without them present and be transparent with pricing.

    Swiss Air Heating & Cooling - Team Swiss

    Swiss Air Heating & Cooling

    (14 reviews)

    Tyler did a fall furnace checkup. Two weeks later the humidifier fell off the furnace and broke…read more He tried to deny that he hadn't properly refstened it, but after my in-person visit to the company they agreed to install a new humidifier at no cost. For that reason, I had them do a spring checkup, Emma claimed the heat exchanger was cracked, the fly wheel needed cleaning, and the a/c compressor was "over amping." I had a different, highly reputable company check the furnace and a/c, and they found that none of this was true - neither the furnace nor the a/c had any problems. Also, Emma did not provide a written a written description of her service and recommendations, and they have not provided the promised receipt for the payment of the second inspection. They are either incompetent or dishonest, very possibly both.

    I have a 2 yr old HVAC system purchased from Swiss Air. Recently my furnace was not heating…read moreproperly and a severe winter storm was days away. Tyler came out and found no issue with furnace. 2 days later Bill came out and after 3 hours found that the thermostat wasn't communicating fully with furnace. Still no repairs made. Bill returned a day later and moved thermostat to lower level next to furnace in so it worked thru winter storm and gave me a bid of $400 to move thermostat back to original location in family room. After reviewing the path of the wires through the garage, up into a closet, and finally in through the wall, I decided their were too many possible points of failure and decided to leave thermostat in lower level but needed it moved over a foot so as not to impede doors covering HVAC area. Bill said the cost will be the same per company regs and wouldn't re-bid the job even though it was significantly less time and labor than the previous bid. He also needed to reconnect the A/C so I guess I'll find out this summer if that was done properly. I cancelled on the spot and will hire another HVAC company in the future to move the thermostat 12 inches to the left so I can close the closet door and test the A/C. I'm extremely unhappy.

    Assured Heating And Cooling - hvac - Updated June 2026

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