I don't think there's a better carpet cleaning company in Portland…read more They arrived on time and used keen eyes and top notch equipment to treat the carpet to the best ever cleaning it's ever had. The blood stains from a dramatic accident are totally gone. A cheaper company wasn't the goal. John is simply the best. Stop shopping.

Used for upholstery revitalization. Well-earned 5 stars…read more Communication: Responsive via text when we started the process. They were able to quote me via some pictures I sent, and got everything scheduled same day. The techs showed up to the house to pick up when they said they were going to. Multiple points of conversation during the cleaning process as well, to confirm they received the chairs, reviewed them, confirmed they could clean them, and that the price would be what we discussed. Timeliness: Got our chairs back to us a week earlier than we had discussed. Quality of work: Chairs look brand new; picked up and delivered with care. Price: not the least expensive option we saw but given the reviews and communication we received from the start, we knew it would not be money wasted. I did not think their pricing was unreasonable. Every single employee I spoke with was courteous and helpful. A top tier professionally run company from my experience. Will be using them for other needs in the future.

thank you to adam again, for coming to the rescue after my dog tore up carpet (for the second time…read morenow). his repairs are high quality, and he really knows what he is doing - so he can suggest ways to get the best value. his pricing is super reasonable and fair as well. happy to be a repeat customer!

Great work from The Carpet Pro!!…read more They are communicative, thorough, flexible with scheduling (came last minute which saved us as we were in the process of moving into a new home) and professional. We appreciated their good work and will use them again if the future.

Mike came to our house right on time, with a fair price, and did a fantastic job!! He was also able…read moreto share some insight on how to better care for our high traffic areas. Definitely recommend and will use again!

After my outstanding experience last year, they were at the top of my list to give my repeat…read morebusiness to this year. So I contacted them for a slightly bigger job than they did last year (more rooms). Mike responded, giving me a date and time, I explained what I needed done and gave me a quote which I accepted. The agreed upon day/time came and went, and he was a no-show and with no contact. I called and got his voice mail, and no returned call. That really sucks. I hope he's ok, but I'm obviously extremely frustrated after doing all the work to move everything around from 4 rooms, and set up my cats in a place where they are safe and out of the way. This has obviously been a really bad experience, very unlike last year. Time to find a new carpet cleaning company.

Contacted them online and they responded so quickly to my request and very quickly they had me…read morescheduled for an appointment right away. The technician arrived promptly for the appointment and talked with me about what was needed and got right to work. They cleaned the carpets for me in a quick and efficient way, with much respect. I look forward to utilizing their other services in the future. Highly recommend!

We have used AA Carpet Cleaning to clean tile, carpet and Air Ducts on our personal home and…read morerental properties. The owner, Boris, does an outstanding job every time. I am a real estate agent and with confidence refer Boris to my clients, knowing that he will take great care of their needs.

I'm very happy with the service from Nicholas Carpet Care. From calling to get a quote and…read morescheduling the service to the actual service itself, it was uncomplicated and efficient. Bryson & Ryder were the ones who cleaned the actual carpets. They were super quick and they got all the stains out! Super happy about that. The carpet looks fantastic, and it dried SO fast. Usually other carpet cleaning places leave a damp carpet for days, but next day my carpets were nice and dry. Amazing. Super happy with the service, the good reviews are all true! Looking forward to using Nicholas Carpet Care in the future.

Excellent response time, great carpet cleaner. Will use again. Reasonably priced, good value for…read morethe service.

Tom once again was a super star. Carpets were cleaned and our house was ready for listing thanks to…read moreTom's prompt and professional work!

Super easy to work with, great communication and they did an amazing job. House looked amazing…read moreafterwards. Also super cheap for such high quality work. Would definitely recommend if you're looking for carpet cleaning.

My experience is the same as most other's who left bad reviews. I hired them for a four hour clean…read moreafter our tenants moved out. They sent multiple people and then charged me for 10 hours. After 10 hours a house should be sparkling clean. the kitchen cabinets were not even touched. The backsplash was still dirty. The appliances were not cleaned. I'm not sure what they did for ten hours but it wasn't clean. It's clear they pay for good reviews. I would avoid at all cost.

Hired them for a move-in clean, primarily sanitizing in kitchen and bathrooms. 2 hours, 2 people…read moreand all they did was the kitchen which would be fine except it's a very tiny kitchen, the oven was already clean, it didnt include the fridge and with 2 people it's pretty ridiculous. I would've even understood if they only got to one bathroom. Then went on to have a bad interaction with the owner. It was a waste of money and I wouldn't recommend them.

Update: for $32.00, we rented a rug doctor machine from Home Depot and cleaned the carpet and couch…read moreourselves with some carpet and upholstery solution we already had in the house. Everything looks great and we will do this again the next time something needs to be cleaned. So tired of these 'bait and switch' maneuvers - either give an accurate quote over the phone and stick with it, or you will lose business.

I hired Sweets Chem-Dry to clean three area rugs and two runners, specifically because they…read moreguaranteed the complete removal of pet urine odor. They emphasized that their offsite cleaning process would achieve results other companies couldn't deliver with onsite cleanings, so I paid a premium for their service. Unfortunately, I'm deeply disappointed with the outcome. The rugs were picked up and returned several weeks later, still damp and--most importantly--still smelling of urine. I waited until they fully dried, but the odor remained. When I contacted the company, they offered to re-clean them. I agreed, though this meant another lengthy wait and dealing with pick-up and drop-off again. The second time, the rugs were dry upon return, but still smelled strongly of urine--now mixed with an overpowering fragrance from the cleaning solution that was so intense it caused headaches in my household. I asked to speak with a manager, and Rob informed me they don't offer refunds, but could clean the rugs again. At this point, the rugs had already been gone for over two months, and I had no confidence a third cleaning would fix the issue. I declined and asked again for a refund due to their failure to meet the original guarantee. Rob said he'd look into making an exception and follow up with me. That was over two weeks ago, and I haven't heard back. The rugs have now been in my home for several weeks, and they still smell like urine covered by heavy fragrance. I feel let down not only by the poor results, but also by the lack of follow-through from management. I would not recommend Sweets Chem-Dry if you're looking for reliable odor removal or responsive customer service. They did not meet their guarantee, and their process caused more frustration than resolution.