I'm very happy with the service from Nicholas Carpet Care. From calling to get a quote and scheduling the service to the actual service itself, it was uncomplicated and efficient. Bryson & Ryder were the ones who cleaned the actual carpets. They were super quick and they got all the stains out! Super happy about that. The carpet looks fantastic, and it dried SO fast. Usually other carpet cleaning places leave a damp carpet for days, but next day my carpets were nice and dry. Amazing. Super happy with the service, the good reviews are all true! Looking forward to using Nicholas Carpet Care in the future. read more

Excellent response time, great carpet cleaner. Will use again. Reasonably priced, good value for the service.

Definitely would recommend NicholasCarpet Care. They were great and let you know exactly what time they will arrive. Great job performance took great care and did a very thorough job. Loved the fresh smell when all was completed. read more

Our carpets are 28 years old and now they look like new! Gerardo was pleasant and very professional. He walked through and gave us a cleaning estimate before he began working. He worked hard on this warm day and we think he did a fantastic job. It's always nice to see a young man that is willing to work like this. Thank you, we will certainly recommend you to our friends. read more

What a fantastic company. They stretched our carpets, and they were able to work with our massive bed frame without disassembling and moving it. Quick response to our initial contact. Estimate that answered all our questions, and suggested a few things that we did not anticipate. They stretched the entire upstairs carpet. A super job, with some complex sections. They did a great job cleaning it too. Highly recommend read more

I had them come out last week to clean my carpets and stretch one of the carpets to get my house ready to put on the market and they did an amazing job. The didn't even look that good when I moved into the house originally. read more

Nicholas was on time when giving the bid. Explained what they do and what they do differently from other similar companies. They cleaned our carpets and offered information as to what else we might want done to the carpet and they then performed PERFECTLY. The tech explained anything I asked about and did a great job. Super careful with our home and furniture. Worth the money and the bid was exactly what the charge was. Can't go wrong with this company if you need any carpet service need. read more

Exceptional service from Matt and Wyatt for my two areas of carpet repair. Tough job to repair for sure and they did an phenomenal job! Friendly, professional, and efficient. Definitely recommended for carpet repairs! Thank you NCC for an great experience! read more

Highly recommend this company Prompt - friendly and very helpful All Covid-19 precautions taken and work is impeccable Thank you read more

owner came out today and deliver a senior discount check to us and be certain we are happy. He really cares and wanted us happy! doesn't get any better than that. I'm happy and even husband is! read more

I haven't used their carpet cleaning yet, but I can attest to two other things. First, their customer service is fabulous - I sent them a question about my carpet, and I got a fast, personal answer. I also have been using their "Spot Out" spot cleaner. We have a SmartStrand Silk carpet ... the ads show a rhino tramping dirt forever into it and the carpet quickly being cleaned. The reality has been a bit less rosy, and despite using the approved sequence of steps in their care directions, some cat "episodes" (vomit) on my cream colored carpet weren't quite removed. The "Spot Out" does the trick amazingly. I have no hesitation in having them out this spring for carpet cleaning. BTW ... the company that I bought my carpet from steered me their way, also affirming that their "Spot Out" was what they use as well. read more

I was referred to Nicholas Carpet Care and they had great reviews ! Great customer service and they do great work . I would recommend them to a friend for sure read more

What really impressed me the most was how polite they were on the phone and when they came out in person. Good old fashioned manners! They did a good job. They were on time. I would definitely use and recommend them again read more

Nicholas Carpet Care did a fantastic job on our carpets. Carpets had not been cleaned in a while and Matt did an amazing job. Matt, Mark and Mark's team were responsive, professional and conscientious. I would recommend Nicholas Carpet Care without reservation for not only cleaning but also additional carpet care by knowledgeable carpet care professionals. read more

I can't say enough about Nicolas Carpet Care. They took care of more than just our carpets, they took years of abuse out. Also, their customer service is top notch. They even called the next day to make sure that we were satisfied, that's pretty good. The technician that came out was so knowledgeable and right from the beginning we were at ease. You might say it's just carpets but when you've never used that kind of service before, it's nice to have somebody reliable right from the start. From beginning to end, highly recommended! read more

Wow...we had Nicholas Carpet Care clean our carpets and hardwood floors earlier this month. The carpets look new and the hardwoods look better than new with a subtle luster and much easier to keep clean. This company and staff are true professionals....prompt, courteous and very careful! They truly know what they are doing! We would highly recommend Nicholas Carpet Care with a 5 star rating. Mark Nichololas, the owner, can be reached at 503-348-2146 read more

I was so impressed with Nicholas Carpet Care and their technician named Matthew! He assessed our carpet and made some suggestions and always kept me informed of how he would address spots and even a couple sections of our carpet got burned with debris from our fireplace last winter and he made suggestions on how that could be repaired. We had 27 stairs as well and he did a great job on the stairs too. Very efficient and I am so pleased with the services. Highly recommend them. read more

Paul arrived and followed all their COVID protocols (thank you!) I had two large sofas, an ottoman, a chair and an area rug. It was a lot for him to do and it took a while - but the results are awesome! My upholstery looks new again. Paul worked hard and gave me good information to keep my items clean and in good shape. He could have told me they need cleaning every year to drum up business, but he said every 2 or 3 years without an animal on them and depending on spills and wear. I appreciate the honesty. And I learned I should flip my area rug around to decrease wear patterns and increase its lifespan. From scheduling to reminders to the service, I think this company is the one to go with. They're friendly, professional and organized. It wasn't cheap - but it was high quality and worth the price. read more

Just had our entire 2700 square foot home serviced by Mark. He arrived promptly on time giving us a quote to stretch and clean carpets. Because Casey is a veteran he gave us a discount. Everything was accomplished very professionally and with attention to detail. Highly recommend this company!! You will not be disappointed!We received assurance that the company will come back if anything presents itself that is questionable. Proper Covid protection was followed and extra footwear for us to utilize was also provided. Definite 5 star service‼ Casey & Michelle read more

Nicholas Carpet Care responded when I called and left a message. Showed up on time. Worked exactly as we asked (on the rooms requested). Courteous. Easy to work with. Honest about the costs. read more

I had the pleasure of Wyatt from Nicholas Carpet Care cleaning my carpets today. He did a fantastic job and he got so excited about the results he was achieving. He was a wealth of knowledge regarding carpet and cleaning techniques even tho he has only been with Nicholas for about 5 months. I would highly recommend Nicholas Carpet Care to anyone who needs their carpets cleaned. read more

Wonderful company! Truley a 5 in my book! Great job on the upholstery and carpets. I would definitely recomend! They arrived on time, prrpared for the job at hand and were very respectful. read more

I was told there is no such thing as customer service these days. Well they were wrong. I called Mark and asked to get the carpets cleaned in my new house because the previous owners had a very furry dog. And I needed them done 2 days before Christmas! He said no problem. My carpets look brand new. And they smell amazing. There is almost no hair left. Obviously it's impossible to get every last stain. But I feel good about rolling on my carpets! I love supporting a family owned company that still values great customer service. And the pricing is still very competitive. I would recommend them to anyone! Thank you! read more

Mark, from Nicholas Carpet Care, came out to clean my rug that I use for Trade Shows. It was filthy. He sent me an email confirming our appointment. When he arrived, he introduced himself, located what he needed to do the job and got to it. Afterwards, he explained what he had done and how I needed to let it dry before rolling it back up to store away. He was respectful of our business and my customers. What a pleasant experience! And best of all, a clean rug. Thanks Mark! read more

My experience with Nicholas Carpet Care was excellent - from scheduling, to confirming appointment, and arriving as scheduled. And, of utmost important, of course, is the quality of the carpet cleaning itself. Matthew Esteves was our technician. He was courteous and professional. He was a great listener and treated our home with care. It was clear that Matthew's goal from the beginning was to provide excellent service. He paid attention to protect our new hardwood floors from his equipment and hoses as he made his way to the carpeted area upstairs that needed cleaning. He also went the extra mile to treat a few troublesome spots and genuinely cared that the results were as best as possible. I applaud Matthew for his work ethic, problem-solving skills, and excellent customer service, as well as Nicholas Carpet Care for the great hire and training. Together, they did a great job, and my carpet looks great! read more

The carpet in our newly purchased home was a mess and we had a small window, before moving in, to get them cleaned. Nicholas Carpet Care came in and got the carpet much cleaner than I expected it could be. They were efficient, thorough and in and out quickly, it was a very smooth process from start to finish. I will definitely use them again! read more

Mark and his team were incredibly professional and detailed. I received a reminder text the morning of our appointment, they wore shoe covers in my home , and went over the specific details of every step of the cleaning process. I was very impressed. read more

I needed carpet cleaned in my newly purchased home with short notice Mark was was able to get us scheduled. I received a reminder email the day before and a call the morning of where I was actually able to adjust the arrival time a bit to fit my schedule. Once here, the technician thoroughly explained the process and treatments available as well as providing some honest recommendations to us regarding some of the high traffic areas. Our carpet was fresh and clean in no time and dried incredibly quick! Nicholas Carpet Care was fantastic to work with and provided great service at a good value. I have no problem recommending them and will never clean my own carpets again. read more

This is the best carpet service I have ever used. They answered my call promptly, scheduled service and followed up with email and text. There were no sales pitches for extra unneeded services. They explained their processes and procedures. It is per square footage so you know what you are paying for. No surprises. Cleaning was excellent. Everything looks fantastic and smells so good. The technician was very efficient, professional, and friendly. He clearly explained their products and options. I opted to have a small tear in carpet edge repaired also. It was very reasonably priced. I chose not to do the odor control since I will be replacing the carpet with laminate flooring in a year and it really wasn't needed. I will definitely use them again and highly recommend them. I am very pleased with their service. They even called to see if I was completely satisfied and had an questions or concerns. Great company to deal with! read more

Thank you Nicholas Carpet Care for you excellent service. My carpets look as beautiful as they were as the day they were installed

My daughter recommended Nicholas Carpet Care after they did an awesome job on her house. She had her carpet and furniture cleaned and it looks great. It didn't take us long to call them after seeing the results so we had our carpet, furniture but added a stretched of the carpet and they did an awesome job on all of it. It is also wonderful because they are just kind and want to do a good job. If you are thinking about it, do it! Call them. read more

I can't say enough good things about the owner Mark, he is a stand up guy who does quality work and has integrity! He is friendly and personable, let's just say he is like family who does excellent work. My carpets come back to life after he has cleaned them and I am never disappointed! He's been cleaning our carpets as far back as ten or more years. read more

I have 2 dogs and worry constantly about the smell. After I the tech had finished my carpets the smell was gone and they looked like new! I would recommend them to everyone! The tech was friendly and prompt. read more

I am very pleased with Nicholas Carpet Care after they cleaned and stretched our carpets. Mark saved us money; when I asked about a place that needed stretching, he said that it would be fine after cleaning and it did not need to be stretched. I would definitely use their services again. read more