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    Astoria Charm

    3.0 (6 reviews)
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    Listing agent

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    6 years ago

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    2 months ago

    HORRIBLE EXPERIENCE!!!!! Renters please be aware this company will take your security deposit for normal wear and tear!

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    Isaac B.

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    2 years ago

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    Isaac B.

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    7 months ago

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    6 years ago

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    5 years ago

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    Bay Management Group

    Bay Management Group

    (19 reviews)

    Penn-Fallsway

    PLEASE STAY AWAY FROM BAY PROPERTY MANAGEMENT GROUP…read more BMG placed a tenant in my property without performing an adequate background check -- a tenant who never paid rent from day one. Two years later, I'm still tied up in the eviction process. Their offshore staffing model (Philippines) means communication is slow, inconsistent, and often outside U.S. business hours, which only made the situation worse. Their lack of oversight has cost me thousands in repairs and legal fees. I would not recommend BMG to any landlord who values proper screening or timely management

    Update - 1/2026. I have ended my property management services with BM after 2 years of inadequate…read moreservices. This company does not live up to their goals and services they promise you. Unless you have a perfect tenant that pays on time GOOD LUCK having them manage anything with their REMOTE property managers from THE PHILLIPINES. I have inurred thousands of dollars (15k+) repairing my home due to tenant damges as a result of the property manager negligence of NOT reviewing inspection reports and managing the property. Communication is majorly subpar. My PM was consistently emailing me, responding to my correspondences, closer to 5pm leaving me no opportunity to receive a counter response that day. And responses were rarely timely. I am still waiting on my monies to be disbursed to me after ending my services with them too. I ENCOURAGE ALL POTENTIAL CUSTOMERS TO DO YOUR DUE DILIGENCE. THIS COMPANY OUTSOURCES THEIR PROPERTY MANAGERS. THEY NEVER SEE YOUR PROPERTY AFTER LEASING IT. THEY OUTSOURCE THEIR INSPECTIONS TO INDIVIDUALS AS WELL. THE INSPECTORS HAVE NO KNOWLEDGE OF YOUR LEASE AGREEMENT. THE RESPONSIBILITY WILL ALWAYS LIE WITH THE HOMEOWNER TO MAKE SURE THE PROPERTY MANAGER IS BEING HELD ACCOUNTABLE FOR DOING WHAT WAS PROMISED. HOWEVER despite all my attempts to talk to directors, assistant directors, etc nothing was done to change or compensate me for the damages caused by the tenant and oversight failures of the property manager. This company Main objective is to COLLECT MONEY FROM YOU with monthly fees, Late fees, and additional fees. I have often questioned how my property was ever being managed if i am having to double check the inspecrion reports against my contract with BM and the tenant and double reviewing accounting. With noted errors discovered and apologies/sorrys received from them I am still bare THE FINANCIAL LOSSES. CHOOSE ANOTHER PROPERTY MANAGEMENT COMPANY Update - 1/2024. I have been with Bay Management for about 1 full year now. I am on my 2nd or 3rd property manager. Things have not been exactly all that I hoped and expected from a top property management company as they advertise. I still find myself managing my property ensuring that I receive proper accounting and the mental well being that my tenants are receiving the adequate information and support they need in addressing their concerns. I have held phone meetings with my property manager and the director when things needed to be elevated. Today I discovered another accounting issue that really bothered me. I hope that they improve on their attentiveness and learn to understand that ibas the property owner incurs all the financial losses and burden due to the mistakes, issues and failed opportunities caused by the property management company. Update - 6/28/23.it has nearly been 3 weeks and my property manager still has not responded to my emails. Last communication I received was that she was out ill/sick again. No out of office notice was provided and no back up support referring me to another property manager was identified. Its been almost 2 months since my first home inspection was performed and no closure was provided on the outstanding questions I have raised. Very disappointed customer. I have been with Bay Management for almost a year now. I was recommended by a work colleague/friend. I am not completely satisfied with the management of my property. I am happy that they were able to secure a tenant to occupy my property. I did experience some issues with the leasing agent not being fully communicative in the process. However with Bay management fully managing my property I am really only seeing the benefit of them collecting the rent. From the onset I conveyed my expectations on how the property would be managed and I am not seeing that. I am struggling with communication channels having to send many emails to the property manager and managing director with days of no response. Its really frustrating when the client is trying their very best to get the company they hired to respond to calls. I am trying to manage a business and its disappointing. I also shared other comments and concerns that I have experienced with no resolution. I am going to wait another day or so and then trying sending my fourth email in hopes of correspondence. Hopefully this situation can be resolved now and for future.

    Peace of Mind Property Management

    Peace of Mind Property Management

    (17 reviews)

    HANDS DOWN - PEACE OF MIND - 100% SUPERIOR AND PROFESSIONAL!!!!…read more Peace of Mind Property Management (POM) gets my 5 Star rating two times over!!!! If you are a landlord looking for true "Peace of Mind" Melissa and her team are the way to go!!!! A little about me I am an 22 year Active Duty Service member Navy who was super skeptical of renting my property and was gonna sell 5 years ago. In talking with a colleague he convinced me that owning a rental is a smart idea and can really generate some passive income. He referred me to Melissa at POM who simply bridged the gap and eased my stresses of becoming a landlord. Today, because of Melissa and her team I am a success, I was able to deploy overseas on two separate tours and leave my home in the palms of her teams "Golden Hands" The day I moved out I turned over keys to a 4 year renter and had "Zero" issues. In Nov 2021, I got the sad news my 4 year renters were moving out end of December. In one months time, Melissa and her team, turned my property over and had new renters placed to move in the beginning of Feb. "Simply amazing". In closing, all I can say is that Melissa is nothing but professional and truly cares. My responses her entire team are within minutes. Additionally, I want to give a huge shoutout to her inspection enforcer :) Nikki Marlatt" and the rental listing agent, Chris Meldrom from "Cornerhouse Realty". They truly came through with getting this all together and once again, have left me with nothing but "PEACE OF MIND!!!! Nicholas K. SCPO, U.S. Navy, Active

    Hello, I started working with Peace of Mind back in late June or early July, through Bridges of…read moreStability. It has been a long journey but it all worked out and thanks to Glenn I was able to secure a home for myself and my children. I appreciate him and POM for giving me the opportunity to get back into a home of my own to feel safe and comfortable.

    Stork Property Management

    Stork Property Management

    (3 reviews)

    Kendale apartments…read more MICE lots of mice! Bad water pressure Slow to NO to fix things Laundry rooms are filthy and appliances never cleaned Glass missing and broken from windows. "Security" doors don't work and have actually trapped people inside. No dependable maintenance, better not have an emergency! No storage in unit and assigned storage units are filthy and exposed to mice and other crawling things. Before Stork took over it was almost worth the $ because they were the cheapest around. Now Stork is in and it's a mess with half a$$ improvements that really aren't improments and the rent has gone from $935 to $1250.

    These people suck! First of all the property Manager Kay whyte Robinson has blocked me from…read morecommunicating with her because the property has got so many violations that I was trying to advise her of. The city inspector, Valerie Millings, who I know the name of by heart now because they get so many violations. Please do yourself a favor and find another property to rent because if it is "managed by Stork Property Management" you may as well rent a motel on North Ave. Do better Kay! You and this company along with the owner over seas is going to be held accountable. I promise you that. The service this company has provided has been the very most disgraceful and unacceptable! Renters have rights. You Kay will be educated on that! It's also extremely Hilarious how they have these pictures of these guys fixing stuff. Like the one changing a lightbulb I don't think that dude ever changed a lightbulb in his life.

    Astoria Charm - propertymgmt - Updated June 2026

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