I just started to work with Eric from Bay Property. He has been super helpful throughout this…read morejourny of renting. He is easy to reach and "held my hand throughout the process of renting with them." The rental is in amazing condition and is fairly priced for my area.

Broadly speaking, they are the dogs that everyone says they are. If you find a place of theirs…read morethat you really like that's at a favorable price and -- and this is the critical part -- you can commit to yourself that you won't expect or hope that they'll turn out to be something different than what they are, go for it. However, break that deal with yourself, and you're entering a world of pain. Here's what they won't do. They won't steal from you outright. They won't ignore your emails. They won't let major maintenance requests go unaddressed or otherwise fall down on their obligations under the lease. None of that happened in my experience. But you can't expect to be treated well or like you're the customer. You're not. Their job is to hold the account with the property owner. All you're ever going to do is come to them with problems. You have no leverage. All you have is goodwill. The leasing process and terms of the lease have you bent over a barrel. You have to accept it. You are not positioned to alter the terms of the lease in any way whatsoever; their signing process effectively precludes this by first requiring a non-refundable deposit from you (that converts to first month's rent) to take the property off the market. You'll see the lease afterwards. That's super aggressive, but it's not illegal. If there's carpeting, whatever its condition (see photo), your lease will require you to have it professionally cleaned upon move-out, passing on to you a cost that's typically assumed by the landlord as ordinary turnover. Again, that's pretty aggressive stuff, but not illegal. No documentation submitted upon move-out? You pay. Don't like that? Well, then don't sign the lease. (Forfeit the deposit. You pay.) You'll be enrolled in their insurance/benefits program under the terms of the lease unless you proactively opt out. That's both at move-in and at renewal. You won't receive a courtesy reminder at renewal. That's your responsibility. Miss the deadline by a few days? You pay. Is it starting to make sense? My property manager was located in Mexico and managed the property remotely (through photos emailed in by contractors). Yours may be too. This one was a stunner, I have to say. You can find elsewhere online testimonials from the property managers themselves, along with information about their work and educational backgrounds. Ask yourself what that would be like for that person, to manage a broad-based portfolio of rentals in Baltimore, Maryland. Now ask yourself how that person might feel about you if you were to become less than ingratiating towards them. I understood what the deal was going in. And so I didn't complain when I spent the first week or so in the property giving it a deep clean (windows, moulding, cabinet tops, etc. Or when old cleaning rags and refuse came up out of the sink drain when I ran the dishwasher for the first time (see photo). Or when my bed sheets were stained by a dryer that had accumulated burnt lint around the heating element at the back of the machine (see photo). I accepted it all as part of the deal I knew I was making. But somewhere along the way, I decided that I'd suffered the last indignity--that I'd done this, that, and the other; and swallowed so much; and that it was about time that they did the right thing for once! And so I let the demon in... Do yourself a favor. Go find a mirror and stand in front of it. Ask yourself, how well do I really know myself? Am I sure? Can I even be sure? There's a reliable way to find out. Rent with Bay Property Management.

PLEASE STAY AWAY FROM BAY PROPERTY MANAGEMENT GROUP…read more BMG placed a tenant in my property without performing an adequate background check -- a tenant who never paid rent from day one. Two years later, I'm still tied up in the eviction process. Their offshore staffing model (Philippines) means communication is slow, inconsistent, and often outside U.S. business hours, which only made the situation worse. Their lack of oversight has cost me thousands in repairs and legal fees. I would not recommend BMG to any landlord who values proper screening or timely management

They do not make repairs. Property Managers live in different states, so they can not verify…read moreissues or the repairs. They left my rental wet and moldy until the ceiling collapsed on me. Lied about the time of the exit walk through. Franco their agent broke stuff and urinated over bathroom wall and floor. Only admitted he did it to police. As Angel and Edgar said their agents had not been in house. I have emails and police report.

Terrible service from viewing listing to asking questions about the property. After a month no…read moreresolution on reported problems at the property. Then they said it wasn't their problem and I as the tenant needed to contact the HOA again after a month of inquiry. There was no HOA the email bounced back. Then the tenants were told they needed to provide MORE pictures to the head of maintenance again of the issue despite the listing agent taking pictures for POM, the plumber provided pictures, the maintenance person took and provided pictures and the head maintenance had visited the property 2 days b4 move in and should have pictures. We asked for a decrease in rent for the ongoing issue and/or a phone call. Head of maintenance said it wasnt POMs fault so no decrease. I said well it certainly was not OUR FAULT. We received an email from Melissa to end the lease no conversation. Which we happily took. And from move in to move out ~ 20 days of communication there were more than 86 emails for submission and system response to maintenance requests and over 40 texts. Meld is the system and its terrible. I would not recommend this property mgmt in any way. I forgot we were forced to take an earlier move in date and then attend to no less than 4 different plumbing appointments on our time and dime that all should have been taken care of in advance. And no staff accountability.

Hello, I started working with Peace of Mind back in late June or early July, through Bridges of…read moreStability. It has been a long journey but it all worked out and thanks to Glenn I was able to secure a home for myself and my children. I appreciate him and POM for giving me the opportunity to get back into a home of my own to feel safe and comfortable.

The company will never prosper because they simply do not genuinely care about people--it's all…read moreabout the dollar for them. The integrity and character of a company speaks volumes, and my experience with Stork made that very clear. I'm honestly so happy I got away when I did. Looking back, I truly believe I made the right decision for myself, and I'm grateful I recognized it and moved on when I did. Not recommended. Do not rent from these people. Based on my experience, I wouldn't put my dog in a unit managed by Stork, let alone another person. The way residents and employees are treated speaks volumes about the company's values and priorities. I would strongly encourage anyone considering renting from Stork to do their research and think twice before making that decision.

Great experience so far! The move-in process was easy and the staff were really helpful. They even…read morehad a little welcome gift ready for new residents, which made me feel really cared for. The location is perfect for students -- safe area, near shops and public transport, and management actually responds when you message them.

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

A good property manager is hard to find. I'd put Next Level Rentals and Realty in the average…read morecategory. Service started out promising in the beginning then concluded sloppily once the end was on the horizon and no money was to be made. There were many belabored emails that just went in circles, offering no resolution and no apology. Two tenants moved out while NLR was managing the property and there were damages unfixed and no deposit credited. For example, after the first tenant moved out we were told to get the carpet professionally cleaned, then replaced altogether in order to rent. The repairs department was the exception, especially the new manager. He stayed on top of the jobs, and communicated before and after.

I became a tenant about 8 months ago and yes they were great about getting me into the property and…read moreI must admit,luv the house 2 months in roaches ! Called them they said i have to get rid of them and these are there damm bugs. They knew it was infested,so just pass it off to there new tenant

From the owner: At Concord we are experts in the local real estate market as well as the rental market. We are…read morecommitted to helping tenants find the perfect property to call home. At Concord we also use our experience to help rental property owners succeed in the rental market and increase the value of their investment.

Absolutely terrible. I wouldn't wish the building I lived in or STAR Property Mgmt on my worst…read moreenemy. Their negligence will put your life at risk. I filed more than 30 maintenance requests with STAR over the two years I lived in their building. More than two issues every month. I had constant issues with black mold and water damage, rats, and worst of all, a piece of my ceiling caved in during a rainstorm -- a massive 30-pound chunk of plaster that would have killed me or caused severe brain damage if I'd been standing underneath it -- due to the building's disrepair. STAR openly admitted that they were just going to replace the ceiling tile to cover the hole and wouldn't do any repairs. This will threaten another tenant's life and safety.

3 years at a property managed by these people they do nothing about nothing they would rather sell…read morea property than fix anything properly in it they Band-Aid stuff to death and it never works properly do not ever rent anywhere that this place manages you have been warned

Pitina is a fantastic realtor and I recommend her fully. She and her team have an incredible…read morededication to her clients and her work and it manifested for me in a process that was very smooth and easy despite a compressed timeline. What struck me the most about working with Pitina and Christina is that they had no hesitation about working late into the night to get stuff done on time. I had several late-night interactions with both of them and that's a level of dedication that's rare. If you're looking to make sure your home buying process runs smoothly, look no further.

A fantastic and kind-hearted agent who diligently helped us in every step of the home purchasing…read moreprocess. Before we met her, we knew very little about buying a house. Pitina patiently educated us about all the steps of purchasing the best house for us. Pitina and her assistant, Christina, were hard-working and timely. Even during stressful times, we trusted them to solve any issue. We just wanted to thank her for all she did. We, now homeowners, highly recommend the service of Pitina and her team.

If you are a landlord seeking property management, DO NOT work with HomeWorks Property Management…read more Initially, I worked with Lizza; she was very responsive, and things were fine. It took them six months to find tenants for my property. I'm unsure what systems they use to do background checks, but it isn't good. The tenants only paid their first month's rent, and after that, they were late and never paid the full amount. Then stopped paying altogether. My biggest issue with HomeWorks is their lack of professionalism. It seems like they use a third-party receptionist, so you have to schedule a call with your actual property manager. The property managers constantly miss the scheduled calls, and getting information that should only take a few minutes can take days. To date, I have had eight missed meetings with Christine and Zaphyr. To make matters worse, the portal is never up to date, so you have to call to know what is going on with your property. It has been a complete nightmare working with this company. Save yourself the headache and find a different property manager.

Stay away from this management company. I have used them for two years now and they are the worst…read morecompany ever. All my tenants constantly complained of not getting the maintenance from these guys. After terminating this company, they refused to pay me the due rent and security deposits of my tenants. It has been over five months they constantly give me the run around. I am now using an attorney and will most likely sue the company. Stay far away.

We stayed at Mt Vernon Flats for five months while relocating to Baltimore for work…read more Roman and his team were fantastic! They were always quick to respond and quick to take care of any issue. The registration, check-in, and monthly payments were all automated and easy to use and navigate. The space was cosy but roomy enough for two of us, and the place was fully furnished with an outfitted kitchen so we could easily cook any meal if we wanted to. I recommend Mt Vernon Flats for anyone needing a furnished place for a week or months.

Wonderful, kind, responsive landlords with very well-maintained properties! Would highly recommend!!read more