[[HIGHLIGHT]]Eric Frank took care of me.[[ENDHIGHLIGHT]] I found a spot online in a neighborhood in Baltimore that is in some cases hard to find a good spot at. [[HIGHLIGHT]]He looked at my inquiry via (rent.com,Zillow,apartments.com,etc.) and contacted me very quickly on a SUNDAY.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Two or three hours later on a SUNDAY we were touring the beautiful apartment I'll soon be moving into![[ENDHIGHLIGHT]] I can't say enough about his promptness and professionalism. I am admittedly high strung and anxious. [[HIGHLIGHT]]He alleviated those feelings.[[ENDHIGHLIGHT]] Can't recommend Eric or Bay Property Management Group enough. Shout out to him. read more

PLEASE STAY AWAY FROM BAY PROPERTY MANAGEMENT GROUP BMG placed a tenant in my property without performing an adequate background check -- a tenant who never paid rent from day one. Two years later, I'm still tied up in the eviction process. [[HIGHLIGHT]]Their offshore staffing model (Philippines) means communication is slow, inconsistent, and often outside U.S. business hours, which only made the situation worse.[[ENDHIGHLIGHT]] Their lack of oversight has cost me thousands in repairs and legal fees. I would not recommend BMG to any landlord who values proper screening or timely management read more

Update - 1/2026. I have ended my property management services with BM after 2 years of inadequate services. This company does not live up to their goals and services they promise you. Unless you have a perfect tenant that pays on time GOOD LUCK having them manage anything with their REMOTE property managers from THE PHILLIPINES. I have inurred thousands of dollars (15k+) repairing my home due to tenant damges as a result of the property manager negligence of NOT reviewing inspection reports and managing the property. [[HIGHLIGHT]]Communication is majorly subpar. My PM was consistently emailing me, responding to my correspondences, closer to 5pm leaving me no opportunity to receive a counter response that day. And responses were rarely timely[[ENDHIGHLIGHT]]. I am still waiting on my monies to be disbursed to me after ending my services with them too. I ENCOURAGE ALL POTENTIAL CUSTOMERS TO DO YOUR DUE DILIGENCE. THIS COMPANY OUTSOURCES THEIR PROPERTY MANAGERS. THEY NEVER SEE YOUR PROPERTY AFTER LEASING IT. THEY OUTSOURCE THEIR INSPECTIONS TO INDIVIDUALS AS WELL. THE INSPECTORS HAVE NO KNOWLEDGE OF YOUR LEASE AGREEMENT. THE RESPONSIBILITY WILL ALWAYS LIE WITH THE HOMEOWNER TO MAKE SURE THE PROPERTY MANAGER IS BEING HELD ACCOUNTABLE FOR DOING WHAT WAS PROMISED. HOWEVER [[HIGHLIGHT]]despite all my attempts to talk to directors, assistant directors, etc nothing was done to change or compensate me for the damages caused by the tenant and oversight failures of the property manager[[ENDHIGHLIGHT]]. This company Main objective is to COLLECT MONEY FROM YOU with monthly fees, Late fees, and additional fees. I have often questioned how my property was ever being managed if i am having to double check the inspecrion reports against my contract with BM and the tenant and double reviewing accounting. With noted errors discovered and apologies/sorrys received from them I am still bare THE FINANCIAL LOSSES. CHOOSE ANOTHER PROPERTY MANAGEMENT COMPANY Update - 1/2024. I have been with Bay Management for about 1 full year now. I am on my 2nd or 3rd property manager. Things have not been exactly all that I hoped and expected from a top property management company as they advertise. I still find myself managing my property ensuring that I receive proper accounting and the mental well being that my tenants are receiving the adequate information and support they need in addressing their concerns. [[HIGHLIGHT]]I have held phone meetings with my property manager and the director when things needed to be elevated.[[ENDHIGHLIGHT]] Today I discovered another accounting issue that really bothered me. I hope that they improve on their attentiveness and learn to understand that ibas the property owner incurs all the financial losses and burden due to the mistakes, issues and failed opportunities caused by the property management company. Update - 6/28/23.[[HIGHLIGHT]]it has nearly been 3 weeks and my property manager still has not responded to my emails. Last communication I received was that she was out ill/sick again. No out of office notice was provided and no back up support referring me to another property manager was identified.[[ENDHIGHLIGHT]] Its been almost 2 months since my first home inspection was performed and no closure was provided on the outstanding questions I have raised. Very disappointed customer. I have been with Bay Management for almost a year now. I was recommended by a work colleague/friend. I am not completely satisfied with the management of my property. I am happy that they were able to secure a tenant to occupy my property. [[HIGHLIGHT]]I did experience some issues with the leasing agent not being fully communicative in the process.[[ENDHIGHLIGHT]] However with Bay management fully managing my property I am really only seeing the benefit of them collecting the rent. From the onset I conveyed my expectations on how the property would be managed and I am not seeing that. [[HIGHLIGHT]]I am struggling with communication channels having to send many emails to the property manager and managing director with days of no response.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Its really frustrating when the client is trying their very best to get the company they hired to respond to calls.[[ENDHIGHLIGHT]] I am trying to manage a business and its disappointing. [[HIGHLIGHT]]I also shared other comments and concerns that I have experienced with no resolution.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I am going to wait another day or so and then trying sending my fourth email in hopes of correspondence.[[ENDHIGHLIGHT]] Hopefully this situation can be resolved now and for future. read more

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They do not make repairs. Property Managers live in different states, so they can not verify issues or the repairs. They left my rental wet and moldy until the ceiling collapsed on me. Lied about the time of the exit walk through. Franco their agent broke stuff and urinated over bathroom wall and floor. Only admitted he did it to police. As Angel and Edgar said their agents had not been in house. I have emails and police report. read more

Bay Management Group - Police report - Property Management Near Me

[[HIGHLIGHT]]I have been living in a house managed by Bay Mangement Group for 8 months now, and it's the worst rental experience I've ever had.[[ENDHIGHLIGHT]] One example: I had a leaking toilet. There were 5 plumber visits (on 5 separate days!) to fix the problem, and now the toilet doesn't flush right. Another example: There is grey scum on the bottom of the basement shower, which I cleaned when I moved in and have never used. A friend showed a plumber who advised me to get my stuff out of the basement because there's a pipe backed up. [[HIGHLIGHT]]Their response? They told me to clean it and see if it comes back.[[ENDHIGHLIGHT]] I could go on - these are just the most recent examples. [[HIGHLIGHT]]It has basically turned into a major job to manage them and make sure work gets done.[[ENDHIGHLIGHT]] read more

Stay away if you want decent living conditions! My whole building is rat infested and they don't do much about it!

During a rushed and almost hopeless apartment search, I luckily came across Bay Management Group on Zillow Rentals. [[HIGHLIGHT]]With the help of their excellent property managers and fast communication, I was able to secure and move into a unit all in less than one month.[[ENDHIGHLIGHT]] I had various concerns regarding utilities and moving circumstances, and my property manager Andrew Slifka, assured me every step of the process and explained any lease questions very clearly and simply. I highly recommend Bay Management Group as your next helpful house hunter, and you will not be disappointed. A very clean and maintained property as-well, no visible or functional issues so far. read more

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[[HIGHLIGHT]]Bay Management team is very professional, first response to maintenance request, profession staff, Anton Leyva touched bases with me, and got my request handled & resolved in under 24hrs.[[ENDHIGHLIGHT]].. thank youuu, the maintenance tech Tino Pena did excellent work quick, fast & professional Thank you Team 5star read more

BMG Maintenance for our building made impressive progress. [[HIGHLIGHT]]Especially Carmela is very helpful and focused on solving various issues.[[ENDHIGHLIGHT]] I asked for replacement of the stove in my kitchen, and she coordinated the process, from purchase to installation, in a very professional and efficient manner. I have to say this was a pleasant surprise, considering previous experiences with other companies. read more

Anton Levya did a great job handling my maintenance request on 3/21 when my washing machine broke. The company quickly got back to me to schedule a time and it was up and working again the next day. read more

The maintenance Coordinator Anton Leyva was extremely on point with getting a worker out to complete my new move in repair which was minor. [[HIGHLIGHT]]Very responsive to emails and on top of things.[[ENDHIGHLIGHT]] I definitely am pleased with him and Tino working together to get everything done so fast and perfect. Thank you so much! read more

We moved into Howard Row Apartments managed by Bay Management Group in December of 2024. Upon arrival, we found that the apartment had not been properly cleaned or cleaned out prior to our taking possession of it. There were items in the closet, bathroom, drawers, and cabinets. Light bulbs were out, floor boards coming loose, and the dryer didn't work. I emailed our property manager, Miss Dezeree and expressed our concerns. [[HIGHLIGHT]]Since that original email, she has made sure to have all of our concerns promptly addressed complete with a personal follow up to ensure our satisfaction.[[ENDHIGHLIGHT]] So far, we really enjoy the building and our apartment, and we look forward to staying here long term. read more

Over the last couple of Years, I've had many of dealings with the BAY MANAGMENT Group. Their team is exceptionally Friendly and motivated. They go out of their way to make sure the tenant is well represented as well as the property owner. Whenever a problem arises they respond quickly to address the issue and follow up with the action needed to make sure the issue is resolved. In particular Christina Castillo would be my choice to manage all my properties. read more

Servicing a vendor such as Bay Management Group has been a pleasure to work with. I am impressed with their professionalism and customer service they express to their clients needs. I would highly recommend this business. Clay Ritter read more

I recently ended a 2 year residence, at a BMG property, in order to be closer to work. [[HIGHLIGHT]]My direct property manager was Lorena Reyes, and she was amazing to work with.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Extremely professional, and always timely with all communication.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was kept informed, even when it became clear that I would be moving.[[ENDHIGHLIGHT]] The building I lived in was always clean. My apartment had a huge amount of space, and the price was very competitive compared to the rest of the market. I just wanted to give a shout out to Ms Reyes. Keep up the good work! read more

I live in an apartment with my boyfriend who is attending Peabody for the masters program for two years. When we walked into our apartment for the first time there was a gas leak, broken shower, broken front door lock, mold on steps, and the ceiling was crumbling, plus our toilet flusher was rusted off so in order to flush the toilet we had to pull the chain up with our hands. My rating for the condition of the apartment is a 2. BUT the review I want to leave on here is for the maintenance guy who fixed everything the day of and was such a nice gentlemen. His name is Miguel Collin, he works for the Bay Management Group's maintenance team. It was super efficient! He fixed everything within two and a half hours and was super polite. We just moved in two days ago and to have already had so many problems, but get them all fixed the next day was amazing! Thanks again to Miguel and his efforts to fix everything. He even came by today to make our steps look even better and to make sure everything was still ok. read more

Stay clear of Bay Property Management Group! I have rented from this HORRIBLE COMPANY FOR THE PAST FEW YEARS AND IT HAS NOT BEEN A PLEASANT EXPERIENCE! They ignore maintenance complaints, cancel without notice, and won't communicate how you prefer. Dealing with them is a nightmare--save yourself the headache! THEY DESERVE NO STARS! bottom feeders that they are. read more

I know the reviews here are already horrible and one more probably won't deter you, but I feel like it's my obligation to at least try to steer you away from renting with this company. My ceiling was crumbling for the entire time I lived in the building and the "fixes" they attempted, when they finally did even try a fix, were laughable. Even the contractors who work for them know the repairs they're being asked to do make no sense. The cheaper rent isn't worth it! I can handle a lot of nonsense, but even I felt like I was slowly being driven insane. This is the only Yelp review I've ever written. That's how strongly I feel about this company. read more

I have been working with Bay Management for over 2 years and have received responsive and professional service day-in and day-out. My property manager Cristina, is extremely knowledgeable and efficient in handling any property or tenant needs. She will always find the solution to any problem, whether large or small. In addition, the entire leasing team is the best in Baltimore! BMG will always do the right thing for both the property and tenant, and can't thank them enough for that. read more