Dr T & the rest of the employees at Skin works are the best. I have been going to Dr. T for the…read morepast 6 years for my dysport/botox and he is truly the best! Just recently I had one of their NP's inject and had no issues! They are the best in the South Bay

I haven't had a service done here so this review is not about that…read more I came in to ask if I could do a quick acne injection and they were fully booked for the day so I opted to come in the next day. Front desk mentioned a deposit was needed and I was happy to pay that, but then she said that I might as well pay the full amount while I'm there. So I paid the full amount for the service. Something came up the next day and it wouldn't have been worth injecting a zit days later. So I called to cancel and am then told they couldn't refund me. I can still come in and get the service done any time, but since it was for a one time acne lesion, I won't really be needing it. Plus I work at a nearby med spa and was only in the area. It would have been nice if someone told me upfront that if I cancelled, my money would be kept. Especially because I understand that being the case for the deposit, but I was encouraged to pay the full amount and all of it was kept. Of course I couldn't dispute the charge because it's in their fine print... A little upfront honesty and clarity would have gone a long way though.

I've been coming here for almost a year now, and I genuinely love this place. Everyone is so kind,…read morewelcoming, and helpful. Victoria, Marisa, and Sara have all been my injectors, and I leave every appointment feeling bomb. I've had Collagel under my eyes, the Naked Glow treatment, and tox in my forehead, around my eyes, and a lip flip. The Collagel and Naked Glow have honestly been my favorite treatments. My skin looked so plump, healthy, and natural afterward, and I was really happy with the results. If I'm being completely honest, I do feel like the tox doesn't last quite as long for me as Botox I've had at other places. It still looks great while it lasts, but I have noticed I needed touch-ups a little sooner than I expected. The only other thing I'd mention is that they will absolutely try to upsell you on additional treatments or products. I don't think it's done in a pushy or rude way, and I know that's part of the esthetics industry, but just be prepared and stick to your budget if that's important to you. Lol. But! I had to bring my toddler to my last appointment, and they went above and beyond by having another staff member help keep him entertained while I got my injections. That level of kindness and patience really stood out to me as a mother and as a fellow esthetician. Overall, I really do recommend them. The staff is amazing, the office is beautiful, and I've consistently had a great experience. I'll definitely keep coming back.

I really wanted to love my experience here, but unfortunately I'm very disappointed…read more I originally came to NakedMD for neurotoxins (Botox) and a consultation for filler. During my consultation, I explained the areas I was naturally unhappy with, the treatments I'd had in the past that worked well, and the specific results I was hoping to achieve. After discussing everything, I was encouraged to spend nearly $2,000 on a treatment plan that included neurotoxins as well as filler in my cheeks, jaw, and chin. The first thing that felt off was that the person who did my consultation wasn't the person who actually performed my injections. When the injector came in, she seemed unsure at times about placement and technique. There were moments where it honestly felt like she was referring to notes, which didn't inspire much confidence, especially for a procedure involving your face. The neurotoxins in my upper face turned out great, and I'm genuinely happy with those results. Unfortunately, everything else has been the opposite. My main concern and the reason I booked the consultation in the first place, was the divots in my chin. I specifically explained that I'd had filler there before at another practice with results I really liked. Despite spending nearly $2,000, the treatment I received didn't address that concern at all. After everything was finished, I asked why the issue I came in for was still there, and I was told I would actually need a "different" treatment because I'd be "a great candidate" for it. That was incredibly frustrating. If that was the case, I wish that had been discussed before I committed to an expensive treatment plan. Instead, I left having spent a significant amount of money without addressing the issue I came in to fix. To make matters worse, it's now been three weeks, and my chin has noticeable lumps where the injections were placed. I've been getting injectables for 5-7 years, and I've honestly never experienced anything like this before. I'm scheduled to go back for a follow-up consultation, and I'm genuinely hoping they'll make things right. If they do, I'll gladly update this review because I believe every business deserves the opportunity to correct a mistake. As it stands today, though, I left feeling like I was upsold into treatments that didn't accomplish my goals, and the overall experience felt much less polished and knowledgeable than what I've experienced at other aesthetic practices. I'll update this review after my follow-up appointment. Update: I wanted to update my review after my follow-up appointment. The team took my concerns seriously and has been working with me to address the issues I experienced. They're helping me massage out the nodule in my chin, and they also provided complimentary injections to the areas I had originally wanted treated during my first visit. I genuinely appreciate that they made an effort to make things right, and I do feel like they did their best to correct the situation. That said, I still think their process could be improved. Having one person perform the consultation and recommend treatment, while a different provider actually administers the injections, creates room for miscommunication and can lead to results that don't align with the patient's expectations. Right now, I'm still waiting for the swelling from the corrective injections to go down, so I can't speak to the final results just yet. However, I'm feeling much more optimistic, and I think the outcome will be significantly better once everything has settled. I appreciate that they stood behind their work and took the time to address my concerns.

Safe to say that I am OBSESSED with my lip filler done by Nurse Bonnie!! It was my first time and I…read morewas extremely nervous and apprehensive and Serena at the front desk answered all my questions and put my at ease -- then Nurse Bonnie walked me through step by step (which I needed and loved) and her numbing cream was so amazing, I didn't feel a thing! It was a seamless process and I am sooo happy with how everything turned out:-) Thank you, Nurse Bonnie! Can't wait to come see you again!

They do a great job. I have one issue which MIGHT be overlooked by the owner but needs to be…read morepointed out. They charge the same here for Botox as they do at a plastic surgeons office. That's fine. What I don't think is "fine" is getting injected and having them hand you an iPad with a "tip" for your injector. Already looking at 20%. It should not be ethical to "tip" for any medical (whether elective or not) based stuff. So let's say you spend 1k on an injectable.... Are they really expecting you to tip $200 for 5 min of time? So what... I'm paying an injector more than my lawyer or a surgeon? No thank you.

Love Brandy, Jolyn and Elizabeth. They are good for my face and my soul, Lovely, honest and…read moretalented.

Living in SoCal - aka BeautyTown USA - you'd think finding superior aesthetic services would be a…read moresnap. It seems like there's a med spa or skincare center on every corner. I tried friends' recommendations in Beverly Hills, but a ritzy zip code doesn't guarantee technical expertise. I found a trusted resource at Skin 365 in Torrance. They have won my heart and more than a decade of loyalty. From the welcoming and uber-efficient Brandy at the front desk to the superior skills of nurses Elizabeth and JoLyn, Skin 365 is luminescent in the world of skincare. Not only do they make you feel comfortable and relaxed, but you leave feeling thoroughly pampered and cared for. Elizabeth always takes time to customize a treatment plan based on my goals - and most importantly, my budget. She is exceptionally knowledgeable on new and existing products and procedures, continually educating herself in the latest skincare techniques. She knows exactly which products would be best for me, and deploys her needles with a gentle and intuitive touch that instills confidence. The Skin 365 team is exceptional. Their product recommendations are thoughtful and on point. Brandy always takes care of the things I routinely forget, like helping me keep track of my product Loyalty Points, and validating my parking stub before the elevator doors close. Those customer experience touch points make a difference. So, you can stop furrowing your brow. If you seek a trusted team of specialists who truly know skin and care deeply about clients as individuals, look no further.

I cannot express enough how much I love this business. The front desk is always so friendly as well…read moreas estheticians. They always remember our chats and my preferences. The services are very reasonably priced for the quality and the staff is always knowledgeable. A special recognition to Sahara, Jessica, Amelia, and Raquel. Products offered: Le Mieux, Better Skin Science, Skinceuticals, Elta MD, and more THANK YOU SO MUCH!

I'm writing this review to warn others about the possible side effects of facial laser treatment…read morebecause I do not feel I was properly informed of the risks beforehand. I had laser treatment performed on my entire face, including around my eyes. After the procedure, I developed severe post-inflammatory hyperpigmentation under both eyes. I was verbally told there was only a possibility of small hyperpigmentation spots, not extensive dark discoloration covering the entire under-eye area. I will admit that I did not thoroughly read all of the paperwork I signed. However, if I had fully understood that this could be a possible outcome, I never would have agreed to the procedure. I now look worse than I did before the treatment, which has been incredibly distressing and the emotional impact of this experience has been far greater than I was prepared for. I returned for follow-up appointments and was repeatedly assured that results can take up to 90 days. Unfortunately, at the 90-day mark, there was still no meaningful improvement. I contacted the spa again via text message, which had been our primary form of communication, and sent photos showing the condition of my eyes after 90 days. I never received a response. I strongly encourage anyone considering this treatment to fully research the potential risks and make sure they clearly understand all possible side effects before proceeding.

I found Dr. Lum via a recommendation on a Facebook group after trying to do my own research on who…read morewould best to go to for Microneedling. After various personal experiences, I was sold on giving him a try, and am so glad I did! Being someone who gets plenty of self-care treatments (lasers, peels, Botox), I wanted to find someone who would give me actual results with my skin texture. I decided to purchase three sessions of micro-needling and just with one session, I've been getting so many compliments from friends and random people (i.e. my son's teacher, the lady that does my sugaring, the grocery store check out person) on what beautiful skin I have-mind you, I've never been one to have "glass skin." For the results I've gotten so far and the price, Dr. Lum at Lumiere is your guy. He's also genuinely a very nice person who cares to not only inform you of every detail regarding your procedure, but ensures you'll get the results you want. He even provides aftercare, which I believe made a huge difference with how well my skin healed after each session. Dr. Lum also takes photos every time so you can actually track your before-and-after results over time. I'm picky with my face, and I've been to places where I hardly notice results. If you want to see a difference in your skin-more youthful, refreshed, and glowing-go to this man!

Super happy with all my results here. I have done microneedling and botox and both for the first…read moretime here and Dr Lum has been excellent in technique and in sharing his knowledge about these procedures. Great place to go highly recommend!

expert care. efficient and thorough. Great experience. I plan to return For additional procedures.read more

Kumiko is the best the staff is great it's clean and they're always on time. she takes her time…read moreand explains everything about any procedure. You're doing almost painless.

I cannot say enough wonderful things about Gardenia and the entire team! From the moment you walk…read morein, everyone is so warm, friendly, and genuinely accommodating. They greet every client with a smile and make you feel comfortable and valued. Gardenia is the only person I trust with my Botox. She is incredibly knowledgeable, honest, and always takes the time to listen to what I'm hoping to achieve. If I ever want to make a small adjustment, she is understanding, provides thoughtful guidance, consults with the doctor when needed, and gets me in as quickly as possible. I never feel rushed, and I always leave feeling confident and happy with my results. The level of care, professionalism, and customer service is truly exceptional. I highly recommend Gardenia and the entire staff to anyone looking for outstanding aesthetic care!

I cannot recommend Nurse Gardenia highly enough! She is incredibly talented, meticulous, and has an…read moreexceptional artistic eye for detail. Every treatment I've ever had with her over the years--Dysport/ Botox, fillers, and other aesthetic procedures, has exceeded my expectations. Nurse Gardenia also takes the time to listen, carefully evaluates what will look most natural, and doesn't rush the process. I always leave looking refreshed, balanced, and feeling more confident. Beyond her technical skills, she's warm, caring, and makes every appointment a great experience. I just wouldn't trust my face to anyone else!

From knowing really nothing about skin care services, I appreciated not only the actual service…read more(IPL), but the tips and advice from Val. It's actually making me take my skin care regimen more seriously! Def recommend.

I got my active acne laser treatment and it has helped my skin so much! Highly recommend!read more

I went in to see Dr. Fletcher to treat my Ptosis with a bit of Botox and I couldn't be happier with…read moremy results! My eye instantly opened up more and looked symmetrical with my other eye! The entire process was quick and painless, and the staff was very helpful with my phobia of needles. They provided a weighted blanket, vibration to distract from the injection, stress balls, and were able to do the entire appointment without me seeing the needle as I requested. I was very nervous going in as this was my first time, but now I can't wait to come back, seeing how easy it was! Also I love the candy bar they have in the front & cute vintage decor. Thank you Dr. Fletcher!!!

Potential clients should proceed with caution. When a business's public response does not match…read morewhat a customer was repeatedly told during the appointment itself, it becomes difficult to know which version of events to trust. For me, that is a significant concern and one that future clients deserve to be aware of. Update: After reading the owner's response, I feel compelled to clarify what actually occurred. The owner's statement that accommodations were available does not reflect my experience. I specifically asked multiple times, both the physician assistant and her assistant, whether any accommodation could be made due to my documented medical limitations and disability-related difficulty standing for extended periods of time. I was repeatedly told that no accommodations could be provided. I even raised the issue of disability accommodations and explained that I was requesting a reasonable modification due to my medical condition. Despite asking several times, I was again told that no accommodation was possible. Had accommodations been available, I would've had my appointment and received the Services I was seeking. For that reason, I find the owner's response particularly concerning. Had accommodations truly been available, I would have expected staff to offer or discuss them when I repeatedly requested assistance. That did not happen. My review is based entirely on my direct experience during the appointment. The claim that accommodations were available is inconsistent with what I was told by multiple staff members at the time of service. The issue is not simply that I had a negative experience. The issue is that I requested accommodation for a disability-related limitation, was told none could be provided, and am now seeing a public response that describes a very different version of events. Initial Review: I was extremely disappointed with my experience at InjectAbility Clinic. I scheduled a consultation to discuss potential Botox and cosmetic procedures. During the appointment, after an initial photo was taken, and they told me they only needed one photo, I was informed that multiple additional standing photos were required before I could even be talked to you about the different possibilities of procedures. I explained that I have medical conditions that make it difficult for me to stand still for extended periods of time and that I was not feeling well enough that day to continue standing for additional photos. I asked whether they could accommodate me by taking the photos while I was seated or by using another approach. I was told that no accommodations, they were not able to accommodate me and that the required photos had to be taken standing. I also asked if I could sign a waiver and not do photos since today was not a good day and they said their policy was that they had to have photos. As a result, I was unable to complete the consultation and left without receiving any services. The appointment ended up being a complete waste of time and energy, especially given the effort it took for me to attend while managing ongoing health issues. If you have a disability or medical condition that affects your ability to stand for prolonged periods, I would recommend asking about accommodation options before scheduling. My experience was that no alternative arrangements were offered.