I almost canceled my appointment after reading some of the reviews, but I decided to give them a chance since I had an event coming up and I'm so glad I did! Don't believe everything you read online. The staff was incredibly kind and professional, the spa was spotless, beautiful, and had a boutique luxury feel, and the treatment itself was amazing. Everything was explained thoroughly, and I could genuinely see a huge difference in my skin after the facial. I'll definitely be coming back, and I already booked more facials for the future. I also honestly don't understand the complaints about the consultation afterward I actually appreciated that they took the time to sit down with me, discuss my skin goals, and recommend what would work best for me. Highly recommend giving them a try and experiencing it for yourself! read more

The service was great, and Kylie (I believe that was her name) did an amazing facial. She was kind, professional, and I was very happy with the treatment itself. Unfortunately, my experience afterward was very disappointing. I was sent to speak with another employee about packages and skincare products. Without my authorization, she took my phone out of my hands and applied for a credit card, assuming I was going to purchase a package. At no point did I give consent for a credit card application. I am extremely upset about this. No business should take a customer's phone and apply for a credit card on their behalf without clear permission and consent. While the facial service was excellent, this experience left a very negative impression and made me feel uncomfortable. And my starts review is 0 read more

I visited at first time with trial deal on FB. I was looking for the place I can get facial regular basis. I liked my first facial, and after that aggressive solicitation start to sell the package. Which price was much higher than other places in Beach area. I bought a package of 3, paid over $500. I was looking forward to getting my facial monthly. However, my nightmare started from my 1st session of 3. They called you to reconfirm your appointment in weird hours. If you don't pickup they canceled my appointment right away, they didn't text me as an alternative. Then when I sent them messages to reschedule, their response time was extremely slow. Finally I got my rescheduled appointment, I had to wait 20 minutes to get my facial. And it was different esthetician, and I was very disappointed of her skills. And today is supposed be my 2nd session, I have confirmed appointment. However, they called 9:40pm a night before to change my appointment for later time. I can't believe how they operate. This business would not last long, I have to use rests quickly. Do not recommend this place. read more

Not impressed with Astra Aesthetics. Booked the promotional facial and felt like I was in a sales pitch instead of a relaxing experience. Over 30 minutes late. I finally asked how much longer I was going to have to wait indicating I was losing patience. The girl at the front desk was very sweet went to the back to speak with somebody and then they called me back and apologized for the wait time. The pressure was overwhelming, felt like I was trying to escape . Not gonna lie, it was pretty uncomfortable and left me feeling like I was in a high-pressure situation, not exactly the zen vibe I was looking for. During the facial, the therapist told me that she learned everything from YouTube and wow, I appreciate her enthusiasm and wanting to learn it made me wonder about the level of training and expertise she had received. The facial itself was okay, but I wouldn't say it was the best I've ever had. Might be good for someone looking for a deal, but not for me, won't be back ‍. read more

I would have given this business a better review had it not been for the pressure to spend $4k on a blue light machine. I was kept in an office for almost an hour on a sales pitch. Everything enjoyable about the facial was long gone after being asked to submit an in-house application for a program to be offered a machine for $4k that really costs $9k-$10k. Insane! After declining multiple times, different offers were made which were still obscene. I just wanted a facial and a place that I could come when I wanted. By their pressure tactics, they lost a customer and gained yet another bad Yelp review. read more

I found this gem on Facebook and decided to go in for a facial. It was amazing--everything felt so comfortable and relaxing. They also offer discounted packages if you choose to book additional services. Everyone here is super nice. read more

I'm excited to continue my treatments here and would definitely recommend them! beautiful and welcoming place read more

I came in through the promotional offer, and it ended up being one of the best experiences I've had. The treatment was highly professional, and the results were amazing. My skin concerns were addressed with expert care, and I received great guidance for maintaining my results in the future. Highly recommend! read more

I was truly amazed from the facial With Janet. My skin looks glowing and healthy again. Thank you Astra aesthetic Center for a beautiful treatment. I highly recommend and I definitely will come back. read more

Loveeee this place!! The facial was incredible, and the staff was so amazing, friendly, and welcoming. My skin felt glowing and refreshed afterward, and I also got some amazing skincare goodies to take home! read more

I was so excited about this promotion, but so disappointed when I left. Although ladies were all nice and polite , lady that gave me a massage didn't seem to have much experience. She would come in the room and just apply whatever she had to and leave , as if it was just lotion after lotion. There was nothing but nothing else to my facial . Definitely not going back . To make it worst , trying to sell you over price products . read more

Amazing customer service , Jannette and Audrey such amazing service great location and love the relaxing experience

One of the best facial experiences I've had! My skin feels firmer, hydrated, and has such a healthy glow. You can tell they really care about results and use high-quality treatments. I left feeling refreshed and already booked my next appointment! read more

Amazing spa experience! The anti aging facials gave me real results, my skin looks brighter, smoother, and more refreshed. The staff is professional and the atmosphere is so relaxing. Highly recommend! read more

Felt More Like a Timeshare Pitch Than a Spa Visit I booked a facial here and Kimberly, who did the treatment, was great -- friendly and professional. The facial lasted about 40 minutes (shorter than promised, but fine). Afterward, I was sent to Audrey, who immediately tried to sell me a 3-pack chemical peel for $1,500. When I said I'd like to think about it, she quizzed me on other treatments ("What do you know about microneedling?") and, when I hesitated, said "I see you haven't done your research." When I mentioned talking it over with my husband, she asked, "Why? Aren't you your own woman?" She even calculated my other beauty expenses and suggested I drop them to buy her package. When I told her I'm a local hairstylist, her attitude flipped and she ended the conversation with, "You're my last appointment of the day, so let's just get out of here." The facial was fine, but the pushy, condescending sales tactics ruined the experience. Note: They also use the Avinichi brand name, which has a reputation online for high-pressure, overpriced sales pitches -- something I unfortunately experienced firsthand. read more

My esthetician Yasmeen was wonderful she gave me the experience I was looking for very knowledgeable within her field and helped make me feel relaxed, I highly recommend her. However after my facial one of the staff there made me feel uncomfortably pressured into buying a product I wasn't ready to purchase I wish that would've been left out of my experience. read more

Made an appointment online when I called to confirm lady who answered the phone just said hello I'm like ok is this astra she starts laughing and says yes. Okay cool can I confirm my appointment she said the appointment that I made which someone already confirmed via voicemail for us no longer available but to come in at 11:00 okay no big deal I get there today and they tell me there running behind I said you guys should of called she said we are run by a 3rd party and they overbooked us so it's a 45 min wait. Yeah no I'm good front desk just rolled her eyes when the phone rang didn't offer to re book me or anything.. read more

Astra Aesthetics has been such a great find! All of the aestheticians I worked with were wonderful friendly, professional, and very knowledgeable. My skin has truly improved with the treatments I've had. Overall, such a positive experience. Highly recommend! read more

Honestly,I don't recommend this place at all. First of all ,they don't even follow the proper steps for a facial. It's better to go somewhere where they actually know how to do facials. Nothing like what is should be. Too expensive for what they do. Not worth it Gabriela read more

I was really impressed from start to finish. The location was great, and the space was very clean and incredibly relaxing. Every staff member I interacted with provided exceptional client service. My facial was done by a highly professional and knowledgeable aesthetician who took the time to understand my specific skin needs. She used a variety of products and techniques, and I could immediately see and feel the results. I'll definitely be back for another facial and can't wait to try their other services. Highly recommend! read more

Nice relaxing experience, facial skin felt great , looked good. Friendly service, great vibe.

Me and my friend went to get facials to enjoy some self care, after our facials we were taken to a room for a (Consultation) where the office manager (Jordan) kept pushing sales and asked to many invasive questions. We felt overwhelmed and pressured and she asked me and my friend "then why are you here" Ugh b/c we wanted to get pampered. Everything was great until you meet with her and she try's her hardest to sale packages and products. I definitely will not be going back. read more

I would give negative 5 on this place.. I availed their first time client promo , however during the treatment there is a trainee who watch the treatment and some discussions etc.. After the treatment they sent me to a room with this Italian Manager that is sooo pushy to get the package .. I declined but when I paid my treatment she went to the cashier and pushed again on the package and ended up getting it as I am thinking that I will give another shot as the one who did the treatment is pretty good.... So I booked an appointment for my 2nd treatment , and 10 mins before my appointment they canceled it .. So I was soo frustrated and I demanded to get my refund and they agreed to issue it ... 2 Months passed by still no refund and I called them about it and another 1 month passed still no refund and they ignored my call and text so I have to forced to open a card chargeback! DO NOT GO TO THIS PLACE..... For the first time in my life I have to write a bad review like this... I am an amid facial and body massage lover( 2 times a month treatments) and just want to support a new business but this place is a disaster!!! AVOID AVOID read more

I had a wonderful facial with Kimberly--she was professional, kind, and made the whole experience very relaxing. Unfortunately, my consultation with Audrey left me disappointed. She was on her phone, and came across as uninterested. Instead of focusing on my concerns, she tried multiple times to sell me packages I didn't want. At one point, she even told me my face was sagging as a way to convince me to buy treatments, which I found unprofessional and unnecessary. While Kimberly was excellent, I don't appreciate being pressured or made to feel uncomfortable during what should have been a positive experience. read more

Astra Aesthetic Center is such a welcoming and professional place! From the moment you walk in, the staff makes you feel comfortable and cared for. The environment is clean, calming, and beautifully maintained, which really adds to the overall experience. The team takes the time to listen and explain every step, making sure clients feel confident and supported. I've seen how dedicated everyone is to helping people look and feel their best, and it truly shows in the results. If you're looking for a center that combines expertise with genuine care, Astra is the place to go! read more

Fantastic facial! Loved it. Jeanette was very professional and understood what my skin needed. Highly recommended!

This place is awesome. Very knowledgeable and helpful team that guided me through my treatments and customized treatment plan. Best factual I've ever had! Can't recommend them enough! read more

Yasmeen has been great. I've enjoyed every treatment with her. She is an outstanding esthetician. Highly recommend her, the staff, and this place . You'll all have been wonderful ;) read more

I should have done more research when coming here. These other reviews are on point. They called me the day before switched my appointment for an hour later which was ok but they push you to be early and when I got there they were running behind which I had to wait another 15 minutes. The facial itself was ok it was done very quickly and only lasted about 39 minutes. They then tell you to go in a room for a consultation which I again waited then was told to go in another room at that point I just wanted to pay and get out of there. The lady doing the consultation is more interested in selling her other products and procedures. I gave my honest opinion about the facial and I could tell she was bothered by it. Anyway save your money and just do your facial at home. read more

the appearance of the interior was very nice,my first experience was the best ever with Yasmeen she's very polite,well experienced,absolutely intelligent,knowledgeable!and she is good at what she does,absolutely exceptional and versatile read more

I had the best experience with Jasmine for my facial today. She was incredibly thorough and gentle. I left feeling relaxed and my skin is absolutely glowing! Thank you, Jasmine, for your excellent work read more

I booked a service with this establishment through a social media promo.The day of my appointment I ran into some traffic so I was running late.I spoke with someone at the location that asked my eta I told her and she said that would let the esthetician know.Upon arrival i'm told the business is closed but when I did a google search it said the business was open.I understand that when things happen and you don't arrive on time it can effect your service,but why wasn't I told this over the phone?I should have been told that' over the phone that is very disappointing to me.My advice if you are running ads on social media make sure your staff knows how to communicate and your business hours are updated on google.Very disappointed after a 40 minute drive. read more

This business mess up my appt and wants me to take another time to do my facial.not a good business to deal with.they overbooked people to deal with,bad experience for me for my first experience for my facial. read more

Had a facial back in June and was pressured into purchasing a facial machine which included 3 facials, I explained to the gal that I was going on vacation and wouldn't be able to schedule right away and she told me it was ok they will work with me it was almost like a time share you weren't leaving till you said yes. Now no one returns calls or texts. Go somewhere else. There's better places. read more

I saw their advertisement on Facebook for a $69.00 facial and I had been thinking of getting a facial before New Years Eve. I booked the appointment and showed up early to fill out information for them. I have not had a facial in about 40 years. The facial as far as I know was good. Kyla did a good job, was very professional, and gentle. Kyla met all of my expectations. However, when the facial was over I was led to another room where I sat down, the door was closed, and the lady I met with pushed to sell me products: a hand held infra red light for $2,500, another kind of hand held product for $1,700, Avinichi facial products at $125.00 an item and I think there were 5 skin care items/products so $125 x 5 = $625.00, or more facials starting at $250.00 to $650.00. I am grateful I experienced a good facial as far as I know since it's been 40 years since I had one but I am not grateful for the pressure sales sneak attack after the facial. I think they need to review their testimonies and change their sales pressure sneak attack. Sales pressure makes people like me not wanting to come back. A positive experience of a facial wants people like me to come back. Sales pressure is desperate and that sends a red flag! Stop the sales pressure. I also learned this place has only been open for 6 months. read more