Called made an appointment on 5-9-24 gave my Vin number make and model of car got a quote. Also had…read morethe option to bring my own windshield. The quote was ($389) that's with tax if I brought my own windshield it would've been($125) that's with tax right by the expressway (4186) Jackson Ave Memphis TN 38128ph#1-901-937-0588) I checked all around for a cheap windshield replacement service and this is the only one that came close to what's affordable for getting my windshield replace good price good service they ordered the windshield at 12 noon windshield was put in by 130 I was out of there by 1:45. I pray I never need another windshield or any other kind of car window treatment but if I do, I will most definitely go back there it's known by two names, astral glass repair and Discount Auto Glass they both the same company take cash and credit cards.

A 2" crack showed up in my windshield, and 2 days later was 24" long. Further, when it rained, I…read morehad water in my car. That's not good. My contractor recommended Discount Auto Glass. They came to me the next day (well, they came to my house... I was at work), and repaired it just fine! 3 weeks later, I've still got water coming in. I took it back to them, asking them to replace the sunroof seal. The guy said 1.) It isn't the seal 2.) Give me 20 minutes, and I'll flush out the seal, and show you how to fix it. 3.) No charge. Thanks Hard to argue with service like that.

I really can't say enough things about Marsha who helped me replace glass on my car after a hard…read moreday. She went above and beyond to make sure I got the order in. I'm so thankful for good service like that, it can be hard to find.

Updated review: I have updated my review from 1 star to 4 stars. Here's why - after I left negative…read morereviews, the company reached out to me multiple times. They made the situation right, they were very apologetic and also fixed my windshield in a timely manner. I cannot say anything negative due to the fact they acknowledged their issue and fixed it without fault! Would use them again! They made everything right... took time to acknowledge what was wrong and I can totally appreciate that. They also did everything in a timely and professional manner the second go around. My windshield looks great! I left my previous comment below for reference to the incident!

Everything went well with this company!! Quick response, best price, unbelievable service, house…read morecalls!! Matt and Cooper were very professional and nice to visit with!!

From the owner: Tri-State Auto Glass provides auto glass repair, windshield repair and mobile glass repair services…read morein Memphis, TN.

Two times this week a technician from this shop was supposed to repair my windshield and never…read moreshowed up at my home. 10 hours of my week gone without a phone call or an apology. What a joke of an establishment. Take your business elsewhere. Not worth the hassle dealing with this place! I am unsure how the corporate office is ok with this.

First trip was a total waste because when I got there the windshield they had for me had scratches…read moreon it. So they had to order a new one and make a new appointment the following week. This could have been avoided if they had examined the windshield before I arrived and called and told me not to come. But apparently they don't get the windshields in until the morning of the appointment. The second time I went, they called me after we left and said they could not do it because the "OBD Port" had been cut and they needed it to be there for the recalibration. So I immediately said I'm sure that has something to do with the Killswitch and they acted like no that can't be it. So then I called Infiniti and they said yes that's what it is and they told me to call Sound Waves to get specific instructions on what to tell them. Mind you they just told me it had been cut and to come pickup my truck. Sound Waves helped and told me what to say as did Infiniti. They finally figured it out and installed the new windshield. They also put new windshield wipers on that I asked for and was going to pay $80 for but I asked her to comp them which she did because of the come back a second time fiasco. Well the free windshield wipers were faulty and we found out in the middle of a monsoon on a road trip. When we got back from the road trip, my mobile detailer came to clean the truck and shows me where the raggedy windshield wiper had scratched the front of the windshield they installed. And there is some kind of sticker residue on the inside of the windshield that we scrubbed with everything we had and it won't come off. So I called and they said they would replace it under a warranty claim. I made an appointment for the same week. When I get there, the NEW windshield they had in the shop to put in had a crack in it! They didn't install it. I left and told them I didn't want to work with Safelite anymore and I wouldn't be making another appointment. I will say everyone there was very professional and helpful. The issues here are obviously larger systemic issues, such as why their glass distributors keep sending damaged windshields and why they don't get them until the morning of the appointment and make calls to let people know not to make a trip for nothing.

We still don't know how the rear window of our older Odyssey got broken. I chose Glass Pros…read morebecause they had the best reviews. So glad I went there. They were kind & fair. When I got home I looked at their work again& thought; "Oh man did I luck out. Not only does the work look superb but I never thought to say to them: "Please make sure the this rear replacement glass has defroster lines for winter weather," Mercifully that is what they used. It just was a great experience all the way around. They are kind & fair people who also care about the quality of the product they put out.

My car was broken into late Saturday night/early Sunday. I didn't see it until Sunday around noon…read more No one is open on Sunday's but GlassPro was able to get me an appointment the very next afternoon. The receptionist is so professional and welcoming. Bonus points that they have a smart tv in the waiting room that you can watch whatever you want on it while they're working on your car. It took them no time at all to finish - about 45 mins. My new window is spotless. I will be recommending them to anyone and everyone that needs anything to do with auto glass. Unfortunately they don't offer tinting right now but when they do, I'll be back for that as well.

Kirk did NOT disappoint whatsoever! I called him the day of needing my window tinted, and he did…read moresuch an amazing job ! I'd give this guy 10 stars. Very punctual, respectful, prices are absolutely amazing and he has such a great gift at what he does. I'd recommend him to absolutely anyone needing to get anything done Tint, wrap related for their cars. Great Job Kirk and thank you again for the great work

My first impression was he did great work, reasonable and flexible, he responded quickly and…read moreappeared to be focused on growing his business. After he finished my car he stated that if I knew anyone else needing work done to have them give him a call and I let him know I already had planned on bringing him my boyfriend's car. my daughters birthday was the end of last month and I offered to get her windows done on her new car and spoke highly about his work so she agreed. So I reached out to get a price but after 2 days without a response I went back on yelp and requested a quote through there. Finally he responded with a quote but it was way higher than it should have been, $100 more than what he charged me to do my car and my daughter's car has half the windows of mine. Jacking up the price to make it unappealing isn't the way to do business, I honestly believe it's because I'm white and it made him uncomfortable. That's his chip to carry, I had 3 jobs lined up to send him but gonna start looking for someone else.

My car windshield had 3 way split crack in it from driving on the interstate. I called around…read moreMemphis and this place had the best quote and the best customer service out of all the glass places. They did a great job on my replacement Price: 5/5 really competitive compared to others Customer service: 5/5 The 2 ladies, Marilyn and Cathy, working the front desk were very nice, courteous, and patient with all the customers. The man that did the replacement was also very nice. They took their time answering questions despite being very very busy. Wait time: 3/5 I was told on the phone it would take 1.5-2 hours when I made an appt. They told me 3-3.5 hours when I dropped it off. It actually took over 4 hours with an appt. Overall, I would recommend this place over any glass place in Memphis.

The tech called my husband a "mother fucker" after he waited an hour to get a new windshield. The…read morestaff is slow and extremely disrespectful.